Page 1 Operating instructions Washer-disinfector RID-100 To avoid the risk of accidents or damage to the en - GB machine, it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 11 310 060...
Page 3: Table Of Contents
Contents Notes about these instructions.................. 7 Intended use ........................ 8 Wash pressure and spray arm monitoring ................9 User profiles ........................10 Guide to the machine ...................... 11 Machine overview........................ 11 Control panel ........................12 LEDs in buttons ........................13 Warning and Safety instructions.................. 14 Symbols on the machine.....................
Page 4 Contents Rinsing agent........................46 Adding rinsing agent ...................... 46 Refill indicator......................... 47 Dispensing rinsing agent ....................47 Neutralising agent ....................... 48 Refilling neutralising agent ..................... 48 Refill indicator......................... 49 Dispensing neutralising agent ..................49 Instrument care products ....................49 Cleaning agent ........................50 Replenishing liquid cleaning agent.................
Page 5 Contents Switch off after ........................83 Ready for operation......................83 Auto-off function ......................83 Switching off after activating..................84 Software version........................84 Programme settings...................... 85 Adjusting programme settings .................... 85 Programme structure......................85 Programme header......................85 Programme blocks ......................86 Opening the menu....................... 87 Reset programme........................
Page 6 Contents Cleaning the water intake filters ..................126 After sales service...................... 127 Contacting the Customer Service Department ..............127 Software version........................ 128 Installation........................ 129 Installation and levelling ....................129 Building under a continuous worktop ................130 Removing the lid......................130 Electromagnetic compatibility (EMC) ................131 Electrical connection ...................... 132 Equipotential bonding connection ..................
Page 7: Notes About These Instructions
Notes about these instructions Important warnings  Information which is important for safety is highlighted in a thick framed box with a warning symbol. This alerts you to the potential danger of injury to people or damage to property. Read these warning notes carefully and observe the procedural instructions and codes of practice they describe.
Page 8: Intended Use
Intended use This W&H washer-disinfector is a Class IIb medical device (Directive 93/42/EEC). This W&H washer-disinfector can be used to clean, rinse and thermally disinfect a wide range of reprocessable medical devices for dental use. Information issued by the manufacturers of medical devices (EN ISO 17664) must be heeded.
Page 9: Wash Pressure And Spray Arm Monitoring
Intended use Wash pressure and spray arm monitoring The washer-disinfector is equipped with a sensor for monitoring the wash pressure during the active cleaning process stages. Spray pressure monitoring is carried out according to the general val- idation guideline and routine monitoring of machine cleaning and dis- infection processes for thermostable medical devices of the Deutsche Gesellschaft fuer Krankenhaushygiene e.V.
Page 10: User Profiles
Intended use User profiles Daily operators Daily operators must be instructed in operating and loading the washer-disinfector and trained regularly to guarantee safe daily use. They require knowledge of machine reprocessing of medical devices. Settings  Tasks for daily routine operation are located in the menu.
Page 11: Guide To The Machine
Guide to the machine Machine overview Comfort door locking mechanism Rinsing agent container Module slot for a communication module Dishwasher salt container (back, top right) Filter combination Test point for validation Plinth cover (top, front right; only visible with lid re- On the back: moved) –...
Page 12: Control Panel
Guide to the machine Control panel  button (on/off) For switching the machine on and off. ,  and  buttons Programme selection buttons. The button assignment can be configured. Programme list button For accessing the list of all additional programmes. Display User interface and programme sequence display.  and  arrow buttons For navigating in the user interface.
Page 13: Leds In Buttons
Guide to the machine LEDs in buttons The buttons on the control panel have LEDs (Light Emitting Diodes). They indicate the status of the machine. Button Status  Button The machine is switched on. FLASHES The machine is ready for use. The machine is switched off.
Page 14: Warning And Safety Instructions
Warning and Safety instructions This machine complies with all statutory safety requirements. Inap- propriate use can, however, lead to personal injury and material damage. Read these instructions carefully before using it for the first time to avoid the risk of accidents and damage to the machine. Keep these instructions in a safe place where they are accessible to users at all times.
Page 15 Warning and Safety instructions  A damaged or leaking machine can pose a threat to your safety. Always switch off a damaged or leaking machine immediately and call the W&H Customer Service Department.  Personnel operating the machine should be trained regularly. Un- trained personnel must not be allowed access to the machine or its controls.
Page 16 Warning and Safety instructions  Never clean the machine or near vicinity with a water hose or a pressure washer.  The machine must be disconnected from the mains electricity sup- ply before any maintenance or repair work is carried out. Quality assurance The following points should be observed to assist in maintaining quality standards when processing medical devices, in order to...
Page 17 Warning and Safety instructions  The process used must be monitored on a regular basis by the su- pervisor to check foaming levels.  To avoid the risk of damage to the machine and any accessories used with it caused by chemical agents, soiling and any reaction between the two please read the notes in “Chemical processes and technology”.
Page 18 Warning and Safety instructions  After any plumbing work the water pipework to the machine will need to be vented. If this is not done, components can be damaged.  The gaps between a built-in machine and adjacent cabinetry must not be filled e.g.
Page 19: Symbols On The Machine
Warning and Safety instructions Using accessories  Only use original spare parts and accessories from the manufac- turer, which are suitable for the application they are required for. Model designations are available from W&H.  Only use mobile units, baskets, modules and inserts from the ma- chine manufacturer.
Page 20: Using The Machine
Using the machine Control panel The washer-disinfector is operated exclusively by the buttons located on the stainless steel surfaces either side of the display. The display is not a touch screen. A light touch on the relevant button is sufficient to operate the func- tions.
Page 21: Switching On
Using the machine Switching on The machine must be connected to the electrical supply. Press the  button until the button’s LED lights up.  After that, the display shows the following: teon As soon as the machine is ready for operation, the display changes to show the last selected programme, e.g.: Vario TD Dental Temperature...
Page 22: Display Interface
Using the machine Display interface The machine is controlled by menus. The menus are displayed in a 3- line display on the control panel. The name of the menu (top line) and up to two options are shown. The currently selected option is highlighted, e.g. Settings ...
Page 23: Settings In The Menu
Using the machine Settings in the menu All menu descriptions in these operating instructions are structured as follows: Input procedure The input procedure describes the complete sequence required to reach a particular menu level. The menu options shown must be se- lected individually using the arrow buttons and then confirmed with ...
Page 24: Symbols On The Display
Using the machine Symbols on the display  Navigation arrows If a menu consists of more than two options, two navigation arrows are shown at the side of the menu options. Settings  Language  Date Use the  and  arrow buttons on the control panel to navigate through the menu.
Page 25: Opening And Closing The Door
Opening and closing the door Electronic door locking The washer-disinfector is equipped with a Comfort door lock. When the door is closed, the Comfort door lock automatically pulls the door into the correct position and ensures that it is correctly sealed. The door is then electronically locked.
Page 26: Opening The Door Using The Emergency Release
Opening and closing the door Opening the door using the emergency release The emergency release may only be used when it is no longer pos- sible to open the door normally, e.g. in the event of a power cut.  If the emergency release is operated during a programme cycle, hot water and cleaning agents can escape.
Page 27: Water Softener
Water softener Water hardness In order to achieve good cleaning results, the machine needs to oper- ate with soft water. Hard water results in the build-up of calcium de- posits on the load and in the machine. Mains water with a water hardness of 0.7 mmol/l (4 °dH) must be softened.
Page 28: Setting The Water Hardness Level
Water softener Setting the water hardness level Water hardness can be set between 0 and 12.6 mmol/l (0 - 70 °dH). Open the menu as follows:   button  Further settings Water hardness  Water hardness °dH (0 - 70 °dH ) The bottom line of the display shows the possible input range.
Page 29 Water softener Settings °dH °f mmol/l Display °dH °f mmol/l Display 0 0 0 0 65 6.5 1 2 1 67 6.7 2 4 2 68 6.8 3 5 3 70 7.0 4 7 4 72 7.2 5 9 5 74 7.4 6...
Page 30: Filling The Salt Reservoir
Water softener Filling the salt reservoir Use only special, coarse-grained reactivation salt with a granule size of approx. 1 - 4 mm. Do not under any circumstances use other types of salt such as table salt, agricultural or gritting salt. These may contain insoluble additives which can impair the functioning of the water softener.
Page 31 Water softener  Do not fill the reservoir with water. The reservoir could overflow when filled with salt. Add salt only until the funnel of the salt reservoir is full, so that it  can close properly. Do not add more than 2 kg of salt. As the salt reservoir is being filled, displaced water (saline solution) may run out.
Page 32: Add Salt Reminder
Water softener Add salt reminder If the salt level in the reservoir is low, the following reminder will ap- pear: Refill salt Confirm the message with the OK button and  fill the reservoir as described.  When the message first appears, there may be sufficient salt for a fur- ther programme, depending on the water hardness level set.
Page 33: Areas Of Application
Areas of application Mobile units, baskets, modules and inserts This machine can be equipped with an upper and lower basket or a mobile unit which can be fitted with different inserts and modules or exchanged for special accessories depending on the items to be washed.
Page 34: Adjusting The Upper Basket
Areas of application Adjusting the upper basket Height-adjustable upper baskets can be adjusted between three pos- itions with 2 cm between each position to accommodate items of dif- ferent heights. To adjust the height, the brackets with rollers on the side of the upper basket and the water connector at the back of the basket have to be moved.
Page 35 Areas of application ... Middle position: Move the roller brackets on both sides to the middle position and  secure them firmly. Position the stainless steel plate over the openings in the water  supply pipe so that one of the outer apertures is covered. Secure the stainless steel plate at the top or bottom with 2 screws.
Page 36: Wash Pressure Measurement
Areas of application Wash pressure measurement The water pressure can be measured on all mobile units and baskets with spray arms, injector bars or other wash connections, e.g. during performance tests and validations in accordance with EN ISO 15883. Test point for On mobile units and baskets with spray arms and additional injector measuring water bars or other wash connections, there is a connection on the injector...
Page 37: Preparing The Load
Areas of application Preparing the load  Only load items which have been declared by their manufac- turer as suitable for machine reprocessing may be processed. The manufacturer’s specific reprocessing instructions must be ob- served. Disposable items may not be reprocessed. Special nozzles, irrigation sleeves or adapters may be required for ap- propriate internal cleaning, depending on the load.
Page 38 Areas of application – It is advisable to use only instruments made of special application steel which are not susceptible to corrosion. – Only reprocess small items and micro components in special in- serts, mesh trays with lids or mesh inserts. –...
Page 39: Recontamination
Areas of application Carry out a visual check before starting every programme: – Is everything correctly loaded/connected for cleaning? – Was the recommended loading template followed? – Can the lumen / narrow sections of hollow items be accessed by the wash fluid? –...
Page 40: Instruments
Areas of application Instruments Probes, tweezers Any deposits such as dental cement, composite, polishing paste or etc. similar must be removed immediately after examination of the patient, e.g with a swab, before it hardens. Instruments with particularly complex functional ends or very stub- born deposits may require ultrasonic pre-treatment.
Page 41: Mouth Specula
Areas of application Mouth specula  Risk of damage due to machine reprocessing. Not all glass mouth specula can be reprocessed by machine. Always follow the manufacturer’s instructions. Rhodium-coated mouth specula, because of their delicate surface, must be loaded in such a way that the mirror surfaces cannot sustain mechanical damage during reprocessing, e.g.
Page 42: Chemical Processes And Technology
Chemical processes and technology In this section, you will find a description of the causes of common chemical reactions which can occur between different types of soiling, process chemicals and the compon- ents of the machine, along with their remedies as necessary. This section is intended as a guide.
Page 43 Chemical processes and technology Process chemicals Efficacy Measures The ingredients in process chemicals have – Follow the process chemical manufac- a strong influence on the longevity and turer’s instructions and recommendations. functionality (throughput) of the dispensing – Carry out a regular visual check of the system.
Page 44 Chemical processes and technology Soiling Problem How to resolve it The following substances can lead to a – Thoroughly rinse items in water before- heavy build-up of foam during washing and hand. rinsing: – Select a cleaning programme with at least –...
Page 45: Adding And Dispensing Chemical Agents
Adding and dispensing chemical agents  Unsuitable process chemicals pose a health risk. Using unsuitable process chemicals will generally cause an unsat- isfactory reprocessing result and can pose a health risk or cause damage to property. Only use process chemicals designed specifically for use in washer-disinfectors and follow the manufacturer‘s instructions on their use.
Page 46: Rinsing Agent
Adding and dispensing chemical agents Rinsing agent Rinsing agent is necessary to ensure water does not cling and leave marks on load items, and to help load items dry faster after they have been reprocessed. Final rinse The rinsing agent in the programme stage is dispensed automatically.
Page 47: Refill Indicator
Adding and dispensing chemical agents Close the container.  Wipe up any spilled rinsing agent. This prevents over-foaming oc-  curring during the next programme. Refill indicator When the fill level is low in the (DOS 2) supply container for rinsing agent you are reminded to refill it.
Page 48: Neutralising Agent
Adding and dispensing chemical agents Neutralising agent For certain programmes, neutralising agent is dispensed in the interim rinse phase after washing, to help prevent discolouration and corro- sion spots on the instruments (especially around jointed areas). Neutralising agent (pH setting: acidic) neutralises any residues of al- kaline cleaning agents on the surface of the load.
Page 49: Refill Indicator
Adding and dispensing chemical agents Checking con- Check consumption regularly by checking the fill levels in the supply sumption containers and replace containers in good time to avoid the dispens- ing system being sucked completely dry. DOS 3 Refill indicator When the fill level is low in the supply container for neutralising agent you are reminded to refill it.
Page 50: Cleaning Agent
Adding and dispensing chemical agents Cleaning agent  Use only cleaning agent which is suitable for washer-disinfect- ors. Do not use cleaning agents for domestic dishwashers. The washer-disinfector is designed exclusively for use with liquid cleaning agent. The liquid cleaning agent is dispensed from an ex- ternal supply container via a siphon.
Page 51: Refill Indicator
Adding and dispensing chemical agents Place the container on the floor next to the machine or in an adja-  cent cupboard. The container must not be placed on top of or above the machine. Make sure that the dispensing hose is not kinked or trapped.
Page 52: Operation
Operation Selecting a programme Programme se- Select a programme using programme selection buttons ,  lection buttons  or . Press the  button and Programme list  use the  and  arrow buttons to highlight a programme and con-  firm your selection with OK. Vario TD Dental Temperature 55 °C...
Page 53 Operation Setting the start Select a programme.  time Press the OK button before starting the programme.  Start time Use the arrow buttons  (higher) and  (lower) to set the hours,  and confirm your selection with the OK button. When the OK button is pressed, the display jumps automatically to the next input position.
Page 54: Drying Assistance
Operation Drying assistance The additional “Drying assistance” function accelerates the drying process at the end of the programme. If drying assistance has been activated the door will automatically open a few centimetres at the end of the programme to release steam from the cabinet.
Page 55: Programme Sequence Indicator
Operation Programme sequence indicator After the programme has started, the programme sequence can be followed on the three-line display. Vario TD Dental Main wash 1 Time left Top line – Programme name. The following parameters can be checked using the  and  arrow Middle line buttons: Main wash 1...
Page 56: Cancelling A Programme
Operation Cancelling a programme  If a programme is cancelled, the items in the washer-disinfector must be reprocessed again.  Be careful when opening the door. The load could be hot. Danger of scalding, burning, and chemical burns. Programme can- The programme stops and an error message appears on the display.
Page 57: Settings
Settings  Settings  The structure of the menu is shown below. The menu in- corporates all relevant functions to support daily routine tasks. In the structure overview all options which can be permanently selec- ted have boxes  beside them. Factory settings are indicated by a tick .
Page 58: Delay Start
Settings  Delay start This setting must be activated for delay start to be available for use. Open the menu as follows:   button  Settings  Delay start  Delay start – Delay start is deactivated. – Delay start is activated and can be used for all programmes. Select an option using the ...
Page 59: Drying
Settings  Drying The drying function can be preset or deactivated for all programmes with a drying phase (see Programme charts). The additional “Drying assistance” function accelerates the drying process at the end of the programme. If drying assistance has been activated the door will automatically open a few centimetres at the end of the programme to release steam from the cabinet.
Page 60: Dos Venting
Settings  DOS venting The dispensing system for liquid chemical agents can only dispense reliably if the system has been purged of air. The DOS system must only be vented: – if the dispensing system is being used for the first time, –...
Page 61: Filter Maintenance
Settings  Filter maintenance Cleaning the fil- The filters in the wash cabinet must be checked and cleaned daily, ters in the wash see “Maintenance/Cleaning the filters in the wash cabinet”. cabinet A counter in the controls can be activated to remind you of the re- quired cleaning at regular intervals.
Page 62 Settings  Resetting the The counter for the cleaning interval may be reset only after clean- counter ing has been completed. Reset – The counter is reset. – The counter will not be reset. Select an option using the  and  arrow buttons and confirm your ...
Page 63: Language
Settings  Language  The language set will be used in the display. Open the menu as follows:   button  Settings  Language   The flag symbol  after the Settings  Language  menu op- tions acts as a guide if a language which you do not understand has already been set.
Page 64: Time Of Day
Settings  Time of day The time of day is required for process documentation, delay start, the machine log book and the display. The date format and the cur- rent time of day have to be set. There is no automatic adjustment between summer and winter time (daylight savings).
Page 65 Settings  Set the time of To set the format for the time of day: Open the menu as follows:   button  Settings  Time of day   Time of day Use the arrow buttons  (higher)  (lower) to set the hours and ...
Page 66 Settings  Display If necessary, the machine may be placed in standby mode during breaks in operation. – An option to display the time of day must be selected for this pur- pose. – Additionally, automatic shutdown must be activated and a wait time set in “...
Page 67: Volume
Settings  Volume A buzzer which is integrated into the control panel can give an acous- tic signal in the following situations: – When buttons are pressed (keypad tone) – At the end of the programme – System messages (information) Open the menu as follows: ...
Page 68: Further Settings
Further settings Further settings menu incorporates all administrative processes and settings. Further settings menu can only be accessed by using a code. If you do not have the code, contact a user with appropriate ac- cess rights or cancel the process using the  button. In the structure overview all options which can be permanently selec- ted have boxes ...
Page 69 Further settings Move programme  Vario TD Dental  Rinsing   Drain  Test programme  Laboratory  Validation  Interface   Ethernet Module status   DHCP RS232  Print reports  Language   Mode  Baud rate 9600 ...
Page 70: Code
Further settings Code Further settings menu incorporates relevant functions and system settings which require an enhanced knowledge of machine repro- cessing. Access to the menu is therefore protected by a four digit PIN code.  If a PIN code is lost, a new code must be issued by the W&H Customer Service Department.
Page 71 Further settings Change code The PIN code consists of a four digit number and is set by the user. Each digit can be programmed freely between 0 and 9.  When a new PIN code is entered, the old PIN code is overwrit- ten and is permanently deleted.
Page 72: Date
Further settings Date The date is required e.g. for process documentation. The date format and the current date have to be set. Select the date The selected date format appears in the display and in the process format documentation. Open the menu as follows: ...
Page 73 Further settings Set the date The current date will be set in the selected date format. Open the menu as follows:   button  Further settings Date   Date Use the arrow buttons  (higher) and  (lower) and confirm your ...
Page 74: Log Book
Further settings Log book The entire life cycle of the machine, including consumption data for water and chemical agents, as well as operating hours and pro- gramme cycles are recorded in the log book. W&H Service can also use the log to calculate a recommendation for service intervals.
Page 75: Report
Further settings Report You can choose between two different report formats of process re- ports for the purpose of archiving. More information on selecting these can be found in “Process docu- mentation”. Temperature unit During a programme the temperature display is refreshed every 2 to 5 seconds depending on the programme stage.
Page 76: Release Programme
Further settings Release programme It is possible to block access to individual programmes. Blocked pro- grammes are not available for selection, so for example it can be en- sured that only validated programmes are used. Open the menu as follows: ...
Page 77: Moving A Programme: Allocating Programme Selection Buttons
Further settings Moving a programme: allocating programme selection buttons You can sort the programme selection list to suit your requirements and therefore also allocate the programme selection buttons ,  and . Open the menu as follows:   button Further settings  ...
Page 78: Test Programme
Further settings Test programme Various programmes are available for monitoring cleaning perform- ance in routine testing. See “Maintenance” for more information on these programmes. Interface With W&H washer-disinfectors, cleaning processes can be docu- mented. To enable this, these washer-disinfectors are equipped with a module slot on the back to take a W&H communication module.
Page 79 Further settings Configuring the  The interface must only be configured by suitably qualified and interface competent persons. Open the menu as follows:   button Further settings  Interface  Interface Ethernet RS232 Ethernet – Configuration of an Ethernet interface RS232 –...
Page 80 Further settings RS-232 – Print reports Subsequent selection of cycle reports (see “Process documenta- tion”). Language  – Any one of the following languages can be set for the RS-232 inter- face: German, English (GB), French, Italian, Spanish, Portuguese, Swedish or Russian. Mode –...
Page 81: Water Hardness
Further settings Water hardness You can use this menu to set the water softener to the water hard- ness of the mains supply. For more information see “Water softener”. Display: Temperature The wash cabinet temperature can be viewed during a programme. Either the current actual temperature or the required temperature which has been preset for the current wash block is displayed.
Page 82: Display Brightness And Contrast
Further settings Display brightness and contrast You can use this menu to adjust the brightness and contrast of the display. Open the menu as follows:   button Further settings  Display  Display Contrast Brightness – Contrast Set the contrast. –...
Page 83: Switch Off After
Further settings Switch off after If the machine has not been used for a specific time period, it can be set to standby or switched off automatically. Ready for When it is ready for use, the machine remains switched on and the operation time is shown on the display.
Page 84: Switching Off After Activating
Further settings Switching off Open the menu as follows:  after activating  button Further settings   Switch off after Switch off after – The Auto-Off function is activated. A duration must be set after which automatic switch-off should occur. –...
Page 85: Programme Settings
Programme settings Adjusting programme settings The programme settings should be adjusted to suit technical require- ments and the load. Additional specialist knowledge is required to alter programme set- tings and this should therefore be undertaken only by experienced users or by the W&H Customer Service Department. Programme and dispensing changes must be documented for val- idated processes.
Page 86: Programme Blocks
Programme settings Programme The wash block sequence is pre-determined and is the same as the blocks sequence in the programme chart (see “Programme chart”). – Pre-wash 1 A pre-wash removes coarse soiling and foaming agents. – Main wash 1 Depending on the load, cleaning generally takes place at temperat- ures between 45 °C and 65 °C with the addition of appropriate cleaning agent.
Page 87: Opening The Menu
Programme settings Opening the menu The menu for programme settings is locked for machine users by factory default. If required, this function can be activated by the W&H Customer Service Department. Open the menu as follows:   button Further settings  ...
Page 88: Reset Programme
Programme settings Reset programme Programmes can be individually reset to factory default.  Programmes stored on a free memory location are irretrievably deleted. ... Programme settings  Reset programme  All programmes are then listed in the display. Use the  and  arrow buttons to select the programme and con- ...
Page 89: Altering A Programme
Programme settings Altering a programme A programme is altered in two steps: – Altering the programme begins with a list of all wash blocks alloc- ated to the programme. First this list must be confirmed. – Then the programme parameters can be altered. Use this option to document all changes to factory settings in case of a subsequent Service call requirement.
Page 90: Change Water Quantity
Programme settings Change water Increasing the water level is advisable if a large amount of water quantity clings to items due to the structure of the wash load or if a heavy build-up of foam might occur due to the type of soiling (e.g. blood) and the chemical agents used.
Page 91: Increasing Drainage Time
Programme settings Increasing If there is still water remaining in the wash cabinet at the end of a drainage time wash block, because e.g. the on-site drainage system is inadequate, the following error message will be displayed to enable water to be drained out of the wash cabinet within the designated time: Check drainage In this case the drainage time can be increased.
Page 92: Drying Assistance
Programme settings Drying assistance The additional “Drying assistance” function accelerates the drying process at the end of the programme. If drying assistance has been activated the door will automatically open a few centimetres at the end of the programme to release steam from the cabinet.
Page 93 Programme settings Drying time After the cooldown time, the Comfort door lock opens the door slightly to allow the moisture and heat remaining in the wash cabinet to dissipate. At this point, the door is unlocked and can be opened at Programme fin- any time.
Page 94: Process Documentation
Process documentation Documenting processes Processes are documented per cycle. Required and actual values are always recorded. During a programme sequence the following data is recorded, among other things: – Machine model and serial number – Date – Programme start and programme name –...
Page 95 Process documentation Communication module for external archiving A module slot is integrated into the back of the machine for a W&H communication module to permanently archive cycle reports. The module enables the installation of an Ethernet interface for docu- mentation using documentation software or an RS-232 interface for connection to a report printer.
Page 96 Process documentation Process documentation using a report printer Process reports are printed via a directly connected report printer and archived on paper. Graphic representations are not included. An XKM RS232 10 Med communication module is required for direct connection. Report formats You can choose from two different report formats for paper archiving: –...
Page 97: Outputting Cycle Reports Retrospectively
Process documentation Outputting cycle reports retrospectively Internally stored reports can be output retrospectively from the ma- chine. External software If supported, data can be retrieved directly via the documentation software using an existing network connection. It is not necessary to input entries at the machine itself.
Page 98: Maintenance
Maintenance Periodic checks Periodic checks must be carried out by the W&H Customer Service Department after 1000 operating hours or every 24 months at the latest. This maintenance will cover the following: – Electrical safety according to national regulations (VDE 0701/0702 in Germany) –...
Page 99: Routine Checks
Maintenance Routine checks Before the start of each working day, the user must carry out a num- ber of routine checks. A checklist template for this purpose can be found in the appendix to these operating instructions. The following need to be checked: –...
Page 100: Cleaning The Filters In The Wash Cabinet
Maintenance Cleaning the filters in the wash cabinet The filters in the floor of the wash chamber prevent coarse soiling from coming into contact with the circulation system. Filters can be- come blocked by soiling. They therefore need to be checked every day and cleaned as necessary.
Page 101 Maintenance Press the catches towards each other and pull the coarse filter up-  wards to remove it. Remove the fine filter which sits loosely between the coarse filter  and the microfine filter. Remove the flat filter last.  Clean the filters.
Page 102: Cleaning The Spray Arms
Maintenance Cleaning the spray arms The spray arm nozzles can become blocked, especially if the filters are not inserted correctly in the wash chamber. This can cause coarse particles of soiling to get into the wash water circulation. The spray arms must be visually checked daily for any soiling. To do this remove the mobile unit and the baskets.
Page 103 Maintenance Use a pointed object to push particles into the spray arm.  Rinse the spray arm thoroughly under running water.   Do not allow any magnetic objects or load items to attach to the magnets on the spray arms. Any metallic objects on the magnets can cause a false reading of spray arm rotation.
Page 104: Cleaning The Machine
Maintenance Cleaning the machine  Never clean the machine or near vicinity with a water hose or a pressure washer.  Do not use cleaning agents containing ammonia or thinners on stainless steel surfaces! These agents can damage the surface material. Cleaning the ...
Page 105: Checking Mobile Units, Baskets, Modules And Inserts
Maintenance Checking mobile units, baskets, modules and inserts Mobile units, baskets, modules and inserts must be checked daily to make sure they are functioning correctly. A checklist for this purpose can be found in the appendix to these operating instructions. The following points need to be checked: –...
Page 106: Process Validation
Maintenance Process validation The standard of cleaning and disinfection in the disinfection pro- grammes must be confirmed by the user as a routine matter. Safety checks and performance validation must be carried out in ac- cordance with the internationally recognised standard EN ISO 15883. In some countries, national regulations, guidelines and recommenda- tions also apply.
Page 107 Maintenance Test programmes Various programmes are available for monitoring cleaning perform- ance in routine testing. The test programmes are not separate pro- cessing programmes. Rather, they are additional functions that can be activated prior to starting any processing programme. The test programmes interrupt the programme sequence automatic- ally at specified points.
Page 108 Maintenance Activating a test Test programmes are valid for only one programme sequence each programme time. A test programme must be selected again for further tests. Open the menu as follows:   button Further settings  Test programme  Test programme Laboratory –...
Page 109: Problem Solving Guide
Problem solving guide The following guide should help you to find the reason for a fault and to correct it. How- ever, please observe the following:  Repairs may only be carried out by the W&H Customer Service Department. Unauthorised repairs can expose the user to considerable risk. To avoid unnecessary service visits, check that the fault has not been caused by incorrect operation when an error message first appears.
Page 110: Dispensing/Dispensing Systems
Problem solving guide Dispensing/Dispensing systems  Caution when handling chemical agents. For all chemical agents, the chemical agent manufacturer's safety instructions as given on their safety data sheets must be observed. Problem Cause and remedy DOS Refill During a programme sequence a low level of liquid chem- ical agent in a container has been identified.
Page 111: Insufficient Salt/Water Softener
Problem solving guide Insufficient salt/Water softener Problem Cause and remedy Refill salt Salt is running low in the water softener. Refill the reactivation salt before starting the next pro-  gramme. Machine locking out Insuffi- Salt in the water softener is completely depleted and react- cient salt ivation is no longer possible.
Page 112: Cancel With Fault Code
Problem solving guide Cancel with fault code If a programme is cancelled and a fault code appears, e.g. Fault XXX (where XXX repres- ents a number), there could be a serious technical fault. In the event of a programme being cancelled and a fault code being shown: Switch the washer-disinfector off using the  button.
Page 113 Problem solving guide Problem Cause and remedy Fault 433 Protruding wash load items or other objects, e.g. towels, are preventing the door from being closed properly by the Comfort lock. Remove all objects and sort the wash load so that it ...
Page 114 Problem solving guide Problem Cause and remedy Fault 518–521 No flow was detected when dispensing from an external container.  Take care when using process chemicals. For all process chemicals, the manufacturer’s safety in- structions as given on their safety data sheets must be observed.
Page 115 Problem solving guide Problem Cause and remedy Fault 526 The supply pressure has dropped below the minimum value. - The water pressure is too low due to a heavy build-up of foam. Spilled rinsing agent may not have been cleaned up after being added.
Page 116 Problem solving guide Problem Cause and remedy Fault 550 The waterproof system has been activated. One of the wa- ter supply hoses might have a leak. Close the stopcocks.  Contact the W&H Customer Service Department.  Fault 555 Too much water has accumulated in the steam condenser. Restart the machine.
Page 117: Process-Related Faults And Messages
Problem solving guide Process-related faults and messages Problem Cause and remedy Drying during programme de- Drying cannot be selected at the start of a programme be- activated cause drying is not available for the selected programme. Start the programme without drying. ...
Page 118: Door
Problem solving guide Problem Cause and remedy All programme settings reset This is not a fault. A user has restored the factory setting for the programme. Confirm the message with OK.  Door Problem Cause and remedy The door is open a fraction This is not a fault.
Page 119: Unsatisfactory Cleaning And Corrosion
Problem solving guide Problem Cause and remedy Obstruction sensor Protruding wash load items or objects are blocking the door, e.g. towels. The door was closed before the door lock rail was fully re- tracted. Open the door.  Remove all objects and sort the wash load so that it ...
Page 120 Problem solving guide Problem Cause and remedy The cleaning result is un- Mobile units, baskets, modules and inserts were not suit- satisfactory. able for the load. Select mobile units, baskets, modules and inserts which  are suitable for the task. Mobile units, baskets, inserts and modules were incorrectly loaded or overloaded.
Page 121 Problem solving guide Problem Cause and remedy Stainless steel items are The stainless steel is of insufficient quality for machine re- showing signs of corro- processing. sion. Only use stainless steel items made of high quality stain-  less steel and follow the instructions of the manufacturer regarding machine reprocessing.
Page 122: Spray Arm Monitoring/Wash Pressure
Problem solving guide Spray arm monitoring/wash pressure Problem Cause and remedy Spray arm monitoring - upper The rotation speed set has not been reached. spray arm: Spray arm blocked - Items are obstructing the machine or basket spray arms. or excessive foaming Arrange the load so that the spray arms can turn easily ...
Page 123: Water Inlet And Drainage
Problem solving guide Water inlet and drainage Problem Cause and remedy Check water inlet One or more stopcocks are closed. Open the stopcocks.  There was insufficient water in the machine. Clean the water intake filters.  Open the stopcocks fully. ...
Page 124: Printer/Interface
Problem solving guide Printer/interface Problem Cause and remedy Serial printer fault: no paper The printer has run out of paper. Replenish the paper.  Serial printer fault: offline The washer-disinfector cannot connect to the printer. Switch the printer on.  Check the connection between the washer-disinfector ...
Page 125: Cleaning The Drain Pump And Non-Return Valve
Problem solving guide Cleaning the drain pump and non-return valve If water has not been pumped away at the end of a programme there may be a foreign object in the drain pump or blocking the non-return valve. Take the filter combination out of the wash cabinet (see “Mainten- ...
Page 126: Cleaning The Water Intake Filters
Problem solving guide Cleaning the water intake filters Filters are incorporated into the water inlet connection on the hose to protect the water inlet valve. If these filters get dirty they must be cleaned as otherwise too little water will flow into the wash cabinet. ...
Page 127: After Sales Service
After sales service Contacting the Customer Service Department  Repairs may only be carried out by the W&H Customer Service Department or a service technician approved by the manufacturer. Unauthorised repairs can expose the user to considerable risk. To avoid unnecessary service visits, check that the fault has not been caused by incorrect operation when an error message first appears.
Page 128: Software Version
After sales service Software version When contacting the Service department you may need the version number of individual components of control software. These can be called up as follows: Open the menu as follows:   button  Further settings Software version  ...
Page 129: Installation
Installation Installation and levelling Please refer to the installation diagram provided.  In order to reduce the risk of water damage, the area around the machine should be limited to furniture and fittings that are designed for use in commercial environments. The machine must be stable and level.
Page 130: Building Under A Continuous Worktop
Installation Building under a continuous worktop Removing the To build the machine under a continuous worktop the lid must be re- moved as follows: Unscrew both securing screws from the lid at the back of the ma-  chine. Open the door. ...
Page 131: Electromagnetic Compatibility (Emc)
Installation Venting the circu-  The gaps between a built-in machine and adjacent cabinetry lation pump must not be sealed, e.g. with silicone sealant, as this could com- promise ventilation of the circulation pump. Protective foil/ The protective foil supplied protects the worktop from damage Worktop pro- caused by steam when the door is opened.
Page 132: Electrical Connection
Electrical connection  All electrical work must be carried out by a suitably qualified electrician in accordance with local and national safety regulations. – The electrical installation must comply with current local and na- tional safety regulations (DIN VDE 0100 in Germany/BS 7671 in the UK).
Page 133: Peak-Load Negotiation
Electrical connection Peak-load negotiation The machine is suitable for use in an energy management system. For this purpose, it must be technically adapted and the controls reset by the W&H Customer Service Department. Please contact the W&H Customer Service Department for further information.
Page 134: Plumbing
Plumbing Connection to the water supply  Water from the wash cabinet must not be consumed. – The washer-disinfector must be connected to the water supply in strict accordance with current local and national water authority regulations. – The water used must at least comply with European regulations for drinking water quality.
Page 135 Plumbing – Install the filter (supplied in accessory pack) between the stopcock valve and the inlet hose. The filter for AD water is made of chro- mium-nickel steel and can be recognised by its dull surface. IMPORTANT UK, Australia and New Zealand For the UK, Australia and New Zealand a non-return check valve is required between the tap and filter.
Page 136 Plumbing AD water connec- This machine can be optionally supplied for a pressurised system op- tion for erating between 30-1,000 kPa (UK: 100-1,000 kPa). If the water pres- 30-1,000 kPa (UK: sure is below 200 kPa the water intake duration will be automatically 100-1,000 kPa) increased.
Page 137: Connecting The Drain Hose
Plumbing Connecting the drain hose – A non-return valve is incorporated into the drain system in the ma- chine to prevent drainage water flowing back into the machine via the drain hose. – The machine drainage hose should be connected to a separate drain for the machine only.
Page 138: Programme Chart
Programme chart Programme Pre-wash Programmable programme for special applications; (Free memory) programming by arrangement with the W&H Cus- tomer Service Department. Programmable programme for special applications; (Free memory) programming by arrangement with the W&H Cus- tomer Service Department. Cleaning and disinfection programme according to Vario TD Dental EN ISO 15883 for processing wash loads with nor- mal soiling.
Page 139 Programme chart Programme sequence Cleaning Interim rinse Final rinse Drying CW70 55 °C 93 °C DOS 1 DOS 3 5 Min 1 Min 1 Min 5 Min 45 °C 45 °C 65 °C 93 °C DOS 1 DOS 1 DOS 1 DOS 3 20 Min 20 Min 5 Min 1 Min 5 Min CW70 93 °C 75 °C DOS 1 DOS 3...
Page 140: Technical Data
Technical data Height with machine lid 835 mm Height without machine lid 820 mm Width 598 mm Depth 598 mm Depth with door open 1,200 mm Wash chamber dimensions: Height 520 mm Width 530 mm Depth of upper basket/lower basket 474 mm/520 mm Weight (net) 74 kg Max. load capacity of open door 37 kg Voltage, rated load, fuse rating See data plate...
Page 141: Terms Of Warranty
Terms of warranty W&H grants the buyer – in addition to statutory warranty rights and without restricting the same – the following warranty rights on new machines: I. Duration and commencement of warranty period A warranty of 12 months is granted. The warranty period com- mences with the invoice date.
Page 142 Terms of warranty External factors such as damage caused through transportation, impact and jolting, inclement environmental conditions or nat- ural phenomena Repairs or modifications not performed by service agents trained and authorised by W&H Failure to use genuine spare parts or accessories authorised by W&H Glass breakage and defective lamps Current or voltage fluctuations which exceed or drop below the...
Page 143: Caring For The Environment
Caring for the environment Disposal of the packing material The packaging is designed to protect the machine against transporta- tion damage. The packaging materials used are selected from materi- als which are environmentally friendly for disposal and should be re- cycled.
Page 144 Enclosure...
Page 145 Washer-disinfector Checklist for the daily routine check by the user Type/model: Serial number: Check Findings */Result # Measure Visual condition Cleanliness Damage Seal Door closing Notes Wash chamber Overall visual impression (e.g. discolouration) Cleanliness Odours (vapours) Filter combination Sump Notes Dispensing system Container fill level Leak tightness...
Page 146 Baskets and inserts Checklist for the daily routine check by the user Type/model: Material number (Mat. no.): Check Findings */Result # Measure Visual condition Cleanliness Damage Notes Rollers Free movement Damage Notes Water coupling (mobile units, baskets, modules) Alignment of the couplings Height adjustment/screw connection Damage Notes...
Page 148 Great Britain, Ireland W&H (UK) Limited 6, Stroud Wood Business Centre, Park Street St. Albans, Hertfordshire AL2 2NJ, Great Britain Tel: +44 (0)1727 874990 Fax: +44 (0)1727 874628 E-mail: office.uk@wh.com Internet: wh.com Miele & Cie. KG Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 2019-04-16 M.-Nr.

W&H teon RID-100 Operating Instructions Manual

Notes about These Instructions

Intended Use

Guide to the Machine

Warning and Safety Instructions

Using the Machine

Opening and Closing the Door

Water Softener

Areas of Application

Chemical Processes and Technology

Adding and Dispensing Chemical Agents

Operation

Settings

Further Settings

Programme Settings

Process Documentation

Maintenance

Problem Solving Guide

Problem Solving Guide

After Sales Service

Installation

Electrical Connection

Plumbing

Programme Chart

Technical Data

Terms of Warranty

Caring for the Environment

Quick Links

Need help?

Questions and answers

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Summary of Contents for W&H teon RID-100

Table of Contents