Troubleshooting; What If The Controller Does Not Boot - National Instruments PXIe-8861 Getting Started Manual

Express controller module
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How do I flash a new BIOS?
For more information, refer to
BIOS
Versions.
Where do I get the latest software drivers?
The latest National Instruments software is available from ni.com/downloads. For peripheral
drivers, refer to
What Peripheral Drivers Should I Use with My PXI or VXI Controller?
ni.com/support.

Troubleshooting

This section answers common troubleshooting questions you may have when using the
PXIe-8861 embedded controller.

What if the controller does not boot?

Several problems can cause a controller not to boot. Here are some things to look for and
possible solutions.
Things to Notice:
Which LEDs come on? The PWROK/FAULT LED should stay lit green. The Drive
LED should blink during boot as the disk is accessed.
What appears on the display? Does it hang at some particular point (BIOS, Operating
System, and so on)? If nothing appears on the screen, try a different monitor. Does your
monitor work with a different PC? If it hangs, note the last screen output that you saw for
reference when consulting National Instruments technical support.
What has changed about the system? Did you recently move the system? Was there
electrical storm activity? Did you recently add a new module, memory chip, or piece of
software?
Refer to your chassis documentation for additional troubleshooting steps.
Things to Try:
Make sure the chassis is plugged in to a working power source.
Check any fuses or circuit breakers in the chassis or other power supply (possibly a UPS).
Make sure the controller module is firmly seated in the chassis.
Remove all other modules from the chassis.
Remove any nonessential cables or devices.
Try the controller in a different chassis.
Try a similar controller in the same chassis.
Clear the CMOS.
Recover the internal drive on the controller.
Make sure the RAM is properly seated.
10 | ni.com | PXIe-8861 Getting Started Guide
Determining and Upgrading PXI and VXI Embedded Controller
at

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