Do you have a question about the Makena and is the answer not in the manual?
Questions and answers
Kimberly Irvin
March 15, 2025
I just drained my Caldera Spa (Seychelles) and now it doesn't seem to be heating
1 comments:
Mr. Anderson
March 15, 2025
Your Caldera Makena spa may not be heating after draining due to several reasons:
1. Economy Mode – If the spa is in economy mode, the heater will not activate. Ensure the spa is set to the correct mode.
2. Low Water Level – The spa must be filled to at least 1 inch above the highest jet. Check and adjust the water level if necessary.
3. Temperature Difference – If the water temperature is more than 20°F cooler than the set temperature, the heater may not activate immediately.
4. Freeze Protection Mode – If a potential freeze condition is detected, the hydro jet pumps will activate instead of the heater. This is normal and does not require corrective action.
5. Open Sensor or Overheat Protection – If the high-limit temperature sensor is non-functional, or if the water temperature reaches 112°F, the system will shut down. In such cases, turn off all power and contact your Caldera dealer for repairs.
6. Unsecured Pump or Heater Connections – After draining and refilling, ensure that the unions on either side of the pump(s) and heater are hand-tight.
If the issue persists, contacting your Caldera dealer is recommended.
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In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years of age. Your CALDERA spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers, and as a result, is usually exempt from most barrier requirements.
CIRCULATION PUMP AND CIRCULATION PUMP SYSTEM ONLY) ..............17 THERMAL CUT-OFF ............37 MISCELLANEOUS SERVICE INFORMATION ....37 JET MENU ACTS INVALIDATING WARRANTY ........38 MAKENA JET SYSTEM MENU ..........19 DISCLAIMERS ..............38 SALINA JET SYSTEM MENU ..........20 CUSTOMER SERVICE ............38 MARTINIQUE JET SYSTEM MENU .........21 TROUBLESHOOTING ............38 SEYCHELLES JET SYSTEM MENU .......22...
• Make sure you always lock the child resistant locks after using the DANGER - RISK OF ELECTRICAL SHOCK spa for your children’s safety. Every CALDERA spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety •...
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Each CALDERA spa is shipped with a SAFETY SIGN in the owner’s package. The sign, which is required as a condition of Product Listing,...
Defense.) 3. Keep all cleaners out of the reach of children and use care when • Leave the CALDERA spa exposed to the sun without water or the applying. cover in place. Exposure to direct sunlight can cause solar distress of the shell material.
ettInG tarted MAIN SPA FEATURES The illustrated spa may look different than yours. 1 ) The Main control panel provides a quick visual check of the spa’s status and allows the user to set different functions of the spa. 2) The Diverter system lets you divert water to different combinations of jets simply by turning the lever.
ADAPTASSAGE Jet VERSASSAGE Jet EUPHORIA Jet (MAKENA, SALINA, SEYCHELLES & REUNION spas only) - The EUPHORIA jet provides a deep powerful, penetrating massage to your The face plates in the ADAPTAFLO jets and the ADAPTASSAGE jets tired feet, calves, knees and thighs.
WATERFALL VALVE START-UP Your CALDERA spa has been thoroughly tested during the The SALINA, MAKENA, MARTINIQUE, manufacturing process to ensure reliability and long-term customer SEYCHELLES & REUNION spas are equipped satisfaction. A small amount of water may have remained in the with a cascading waterfall feature.
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4. SET THE TEMPERATURE CONTROL to the desired temperature 6. SUPERCHLORINATE THE SPA WATER by adding 1½ teaspoons between 38°C (100°F) and 40°C (104°F), then place the spa of FRESHWATER chlorine (sodium dichlor) per 950 liters (250 cover on the spa and allow the water temperature to stabilize gallons) of spa water, then activate the Clean cycle.
IMPORTANT: Remember to change your water every three to four • Don't store any chemicals in the spa equipment compartment. months. Check with your CALDERA dealer to determine if water in your region has unique qualities - such as high metal or mineral content - that HOW TO ADD CHEMICALS should be addressed.
VANISHING ACT – High levels of calcium and some minerals • Water Filtration: The filtration used in CALDERA spas helps keep can be removed from the water with the single use VANISHING water clean by circulating sanitizer and removing waste from the spa.
THE CALDERA SPA WATER FRESHWATER WATER CARE SYSTEM MAINTENANCE PROGRAM (OPTIONAL) The FRESHWATER Salt Sanitizing System converts water and sodium FILLING THE SPA WITH WATER chloride salt into chlorine sanitizer. The FRESHWATER Salt System is compatible with chlorine based systems and chemicals. Although the Use the CLEAN SCREEN pre-filter to remove unwanted contaminants system is reduced maintenance, it is not automatic.
VANISHING ACT INSTRUCTIONS MARTINIQUE SALINA MAKENA KAUAI SEYCHELLES REUNION Instructions for Use: IMPORTANT: • Always make sure water is balanced and properly sanitized, After Filling your hot tub, use a test strip to measure the using the EPA approved sanitizer, before entering your hot hardness level of the water.
VACATION WATER CARE OZONE MAINTENANCE (OPTIONAL) INSTRUCTIONS If reduced or no ozone bubbles are coming from the heater return (clogged ozone injector) or no ozone, clean the injector: If you plan to be away from home, follow these instructions to ensure DANGER: Nitric acid accumulates in the air lines of the ozonator that the water quality of your spa is maintained: and injector, and will cause severe chemical burns if direct skin contact...
In-line pre-filters can be nature and artificially by man. Ozone forms no byproducts, oxidizes purchased at your local CALDERA dealer. chloramines, and will not alter the water’s pH. pH: The measure of the spa water’s acidity and alkalinity. The Foam Inhibitors recommended pH for the spa water is 7.2 to 7.8.
INDICATOR ICONS peratInG nStructIonS At a glance, the indicator icons are visible on the main control panel. The indicator icons work independently from the rest of the control panel MAIN CONTROL PANEL display. They are displayed so that you may know the status of your spa at a glance.
AUDIO TEMPERATURE LOCK If you purchased music or TV accessories with your spa, this feature will When activated, the Temperature Lock feature prevents a change in your take you to the Audio menu. desired water temperature setting. All other functions on the main and auxiliary control panels will operate normally while the temperature lock is IMPORTANT: Some soft key functions will only be visible if available "ON".
JETS hard button as follows: the circulation pump will start up again in the evening when you are ready to MAKENA, SALINA, MARTINIQUE, SEYCHELLES & REUNION enjoy the spa. 1st Press = Jet 2 on Low 2nd Press = Jet 2 on High IMPORTANT: The summer timer will not lower the spa’s water...
• Press the soft button next to PLAY/ PAUSE (top right corner) to play or WIRELESS SYSTEM ONLY) pause music. The following applies to spas that have CALDERA wireless sound NOTE: Some audio sources will display song title. system installed: TO CHANGE TRACK (SONG) When the sound system has been installed on the spa, the control panel can be used to control the music system.
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TO CHANGE AUDIO SOURCE • Press SETUP Tone,Bass soft button to advance to the SETUP Balance screen. From the SETUP Source menu: • Press SETUP Balance soft button to advance to the SETUP • This Source screen illustrates the Subwoofer screen. current audio source the spa is •...
MAKENA JET SYSTEM MENU SYSTEM 1 Waterfall 2 ADAPTAFLO jets Located in LumbarSsage ™ Seat 5 Euro Directional jets 2 VERSASSAGE jets Located in EcstaSeat ™ 14 Euro Directional jets SYSTEM 2 MENU A SYSTEM 2 MENU B (Diverter in...
SALINA JET SYSTEM MENU SYSTEM 1 MENU A SYSTEM 1 MENU B (Diverter in position) (Diverter in position) 2 Euro Directional jets 2 ADAPTAFLO jets Waterfall Waterfall Located in LUMBARSSAGE Seat Located in ECSTASEAT 5 Euro Directional jets 14 Euro Directional jets 2 VERSASSAGE jets SYSTEM 2 MENU B SYSTEM 2 MENU A...
MARTINIQUE JET SYSTEM MENU SYSTEM 1 MENU B SYSTEM 1 MENU A (Diverter in position) (Diverter in position) 2 ADAPTASSAGE jets Located in ULTRAMASSAGE lounge – front 2 VERSASSAGE jets 6 SOLE SOOTHERS Located in ULTRAMASSAGE lounge 3 VERSASSAGE jets 2 Euro Directional jets 6 Euro Directional jets 3 VERSASSAGE jets...
SEYCHELLES JET SYSTEM MENU SYSTEM 1 MENU B SYSTEM 1 MENU A (Diverter in position) (Diverter in position) 1 ADAPTAFLO jet Located in ECSTA SEAT Waterfall 14 Euro Directional jets 4 Euro Directional jets 1 ADAPTAFLO jet 2 VERSASSAGE jets Waterfall 2 ADAPTASSAGE jets 2 ADAPTASSAGE jets...
REUNION JET SYSTEM MENU SYSTEM 1 MENU A SYSTEM 1 MENU B (Diverter in position) (Diverter in position) 2 ADAPTASSAGE jets 2 ADAPTASSAGE jets Located in LUMBARSSAGE Seat 1 ADAPTAFLO jet 14 Euro Directional jets Waterfall 1 ADAPTAFLO jet Located in ECSTASEAT Waterfall 2 Euro Directional jets 2 VERSASSAGE jets...
KAUAI JET SYSTEM MENU SYSTEM 1 MENU A (Diverter in position) Located in ULTRAMASSAGE lounge 6 SOLE SOOTHERS 3 VERSASSAGE jets 6 Euro Directional jets Located in LUMBARSSAGE seat 4 Euro Directional jets 2 VERSASSAGE jets SYSTEM 1 MENU B (Diverter in position) Located in ULTRAMASSAGE lounge...
Then turn spa’s power back on. Your CALDERA spa is manufactured from the highest quality, most NOTE: Replacement filter cartridges are available from your CALDERA durable materials available. Even so, the spa care and maintenance dealer. Refer to the back of this manual to determine the appropriate program you develop will ultimately determine how long your spa, and its size for your spa.
DRAINING YOUR SPA DANGER: Use only Propylene Glycol as your anti-freeze (available at most RV or marine supply stores). This is non-toxic. Never use an Turn off all RCD breakers in sub-panel, or main electrical panel. automobile anti-freeze (Ethylene Glycol) since it is toxic! WARNING: Failure to follow these instructions correctly can lead to Locate the main drain valve (bottom front) for the spa.
SPA SHELL and Service Dealer. Your CALDERA spa has an acrylic shell. Stains and dirt generally will not adhere to your spa’s surface. A soft rag or a nylon scrubber should easily remove most dirt. Most household chemicals are harmful to your spa’s shell.
PRECAUTIONS Mount the subpanel according to local codes, but not closer than 1.5 Your CALDERA spa has been carefully designed to give you maximum meters (5') away. Your spa must be supplied by a residual current safety against electrical shock. Connecting the spa to an improperly device (RCD) - with a tripping rating not exceeding 30 mA in an wired circuit will negate many of the spa’s safety features.
KAUAI H O T, H O T, 4.0 MM 4.0 MM (10.0 MM ) (10.0 MM ) RCD BREAKER 220-240VAC 16 AMP (32 AMP) 20 Amp NEUTRAL NEUTRAL (40 Amp) 4.0 MM 4.0 MM (10.0 MM ) (10.0 MM ) GROUND, #8AWG 10.0MM NOTES: Connect supply wiring as shown in the diagrams above.
CALDERA spas are equipped with a jet pump shroud to remove excessive heat from the equipment compartment. Find this vent and be sure the vent is not blocked by anything, including carpeting.
NOTE: Keeping the cover in place any time the spa is not in use will reduce the amount of time the heater operates, thereby minimizing operating costs. Your CALDERA spa has been thoroughly tested during the DANGER. RISK OF INJURY. manufacturing process to ensure reliability and long-term customer •...
OUTLET DOOR SIDE NOTE: Watkins Wellness requires that the MAKENA and SALINA be installed on a minimum 10 cm (4") thick reinforced concrete pad or structurally sound deck able to support the “dead weight” found in the spa specification chart.
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MARTINIQUE NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. FRONT VIEW 34.25” (88 cm) 31” (79 cm) DOOR 55" (140 CM) 2.5” (6.3 cm) ELECTRICAL CUTOUT ELECTRICAL CUTOUT AIR VENTS DO NOT BLOCK SPA DRAIN OVERALL 76”...
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SEYCHELLES NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. FRONT VIEW 36” (91 cm) DOOR 33” (83.9 cm) 65" (165 CM) 2.5” (6.3 cm) ELECTRICAL CUTOUT ELECTRICAL CUTOUT AIR VENTS DO NOT BLOCK SPA DRAIN OVERALL 84”...
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REUNION NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. FRONT VIEW 36” (91 cm) 33” (83.9 cm) DOOR 65" (165 CM) 2.5” (6.3 cm) ELECTRICAL CUTOUT ELECTRICAL CUTOUT AIR VENTS DO NOT BLOCK SPA DRAIN OVERALL 84”...
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KAUAI NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions. 29.5” (75 cm) FRONT VIEW 26” (66 cm) DOOR 46" (117 CM) 2.5” (6.3 cm) ELECTRICAL CUTOUT ELECTRICAL CUTOUT AIR VENTS DO NOT BLOCK SPA DRAIN OVERALL 84”...
• High temperature: All CALDERA spa models are equipped with a jet to an Authorized Service Technician. Refer to the Troubleshooting Guide pump shroud that vents the heat generated by the pump motor to the for additional service information.
DISCLAIMERS The limited warranty is void if the CALDERA spa has been improperly Watkins Wellness shall not be liable for loss of use of the CALDERA installed, subjected to alteration, misuse, or abuse, or if any repairs spa, or other incidental, consequential, special, indirect, or punitive...
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Let cool for one hour. Motor overload will reset function automatically. If problem persists, contact your • Control switch failure if jet symbol does not come CALDERA dealer Disconnect spa and contact your CALDERA dealer • Surging pump or motor • Low water level •...
DOOR PANEL INSTRUCTIONS Control Panel DOOR PANEL REMOVAL The illustrations are to be used as a reference only (your spa may look slightly different). Locate and remove the two screws on the bottom of each corner on the front panel (same side as the Control Panel) Remove Screw Remove Screw...
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Do you have a question about the Makena and is the answer not in the manual?
Questions and answers
I just drained my Caldera Spa (Seychelles) and now it doesn't seem to be heating
Your Caldera Makena spa may not be heating after draining due to several reasons:
1. Economy Mode – If the spa is in economy mode, the heater will not activate. Ensure the spa is set to the correct mode.
2. Low Water Level – The spa must be filled to at least 1 inch above the highest jet. Check and adjust the water level if necessary.
3. Temperature Difference – If the water temperature is more than 20°F cooler than the set temperature, the heater may not activate immediately.
4. Freeze Protection Mode – If a potential freeze condition is detected, the hydro jet pumps will activate instead of the heater. This is normal and does not require corrective action.
5. Open Sensor or Overheat Protection – If the high-limit temperature sensor is non-functional, or if the water temperature reaches 112°F, the system will shut down. In such cases, turn off all power and contact your Caldera dealer for repairs.
6. Unsecured Pump or Heater Connections – After draining and refilling, ensure that the unions on either side of the pump(s) and heater are hand-tight.
If the issue persists, contacting your Caldera dealer is recommended.
This answer is automatically generated