Alerts; Alarms; Malfunction - Tandem t:slim X2 Training Manual

Alerts

The t:slim X2 insulin pump will sound or vibrate for some of the following reasons:
Low Power
•
Incomplete Bolus
•
Incomplete: Cartridge Load, Cannula Fill, Tubing Fill
•
Incomplete Setting
•
Incomplete Temp Rate
•
Max Bolus
•
Max Hourly Bolus
•
Max Basal
•
Low Insulin
•
Alerts sound with two series of three step tones at the volume/vibrate setting se-
lected in Pump Volume. They repeat at regular intervals until acknowledged. Alerts
do not escalate.

Alarms

The t:slim X2 insulin pump alarms are preset and trigger automatically. Some of
these alarms include:
Resume Pump
•
Shutdown
•
Empty Cartridge
•
Cartridge Error
•
Occlusion
•
Auto-Off (user settable)
•
Alarms are for potential interruption of insulin delivery.
Alarms sound with three series of three step tones at the volume/vibrate setting
selected in Pump Volume. If not acknowledged, alarms escalate to highest volume
and vibration. Alarms repeat at regular intervals until the condition that caused the
alarm is resolved.

Malfunction

Malfunction alarms are preset and triggered automatically.
Malfunction alarms indicate the need to call Tandem Diabetes Care Customer Tech-
nical Support for troubleshooting.
Malfunctions sound with three series of four step tones at the highest volume and
vibration. They repeat at regular intervals until acknowledged. Malfunctions cannot
be resolved.
Customer Technical Support: (877) 801-6901
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