Alcatel Pop 4 plus Service Manual
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Alcatel Pop 4 plus Service Manual

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TCL
L1 Service Manual
Communication Ltd.
POP4-5.5C ATT
5056O
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.1
1/27
5056A/J/M/X/D/W/E/T Level 1 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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  • Page 1 L1 Service Manual Communication Ltd. POP4-5.5C ATT 5056O Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L1 Service Manual Communication Ltd. Verify Update 2016-02-02 Preliminary Draft Mani Lee Abby Zhou Damon Han Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content General ............................. 4     Portable Label ..........................6     2.1. L abel zones ............................6     2.2. C ommercial Label Samples ......................7     2.3. C U label ............................8  ...

  • Page 4: General

    L1 Service Manual Communication Ltd. 1. General POP4-5.5C ATT(5056O) is a MSM8909 Platform phone with Quad core 1.1GHz, and BT/WLAN/MP3, social network service etc functions. It originally installed Android 6.0. It can work with the 2G Data GPRS/EDGE, 3G Data HSPA+ (42M bit/s DL, 5.76Mbit/s UL), 4G Data Cat 4 (150Mbit/s DL, 50Mbit/s UL). Detail features POP4-5.5C ATT Project Name...
  • Page 5 L1 Service Manual Communication Ltd. Card slot 1 Sim + SD card SIM Card Number SIM Slot 1 4FF (Nano-SIM) SIM Slot 2 SIM Slot 3 Available Ports TF card slot Hot swap SIM slot 1 +SD card Audio Jack 3.5mm audio jack HD voice Dual-mic Noise cancellation...

  • Page 6: Portable Label

    L1 Service Manual Communication Ltd. Camera Flash Flash type Video Playback: 1080@30fps Video Video Capture: 720@30fps Other features Yes, with A-GPS Accelerometer (G sensor) Proximity Sensor Light sensor Sensors E-Compass Gyro Hall Switch Fingerprint Eyeverify Battery capacity (mAh) 2500mAh 2500*0.8/3.8=526h Standby time 2500*0.8/4.3=465h Battery...

  • Page 7: Commercial Label Samples

    L1 Service Manual Communication Ltd. 2.2. Commercial Label Samples Rev. Page 7/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 8: Cu Label

    L1 Service Manual Communication Ltd. 5056O-2AALUS1 IMEI V02 2.3. CU label Rev. Page 8/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 9: L1 Spare Part List

    L1 Service Manual Communication Ltd. 5056M-2AALMX1 CU V02 2.4. L1 Spare Part List Please get the latest SPL in Forlog system. 2.5. Accessory 2.5.1. Charger Rev. Page 9/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 10: Headset

    L1 Service Manual Communication Ltd. 2.5.2. Headset 2.5.3. End user USB cable 2.6. Maintenance policy This chapter describes the maintenance of the 5056O series phone authorized at L1 repair centre. The maintenance operations can only be performed in approved repair centres. General Main L1 maintenance operations are as following: Rev.

  • Page 11: For Handset

    L1 Service Manual Communication Ltd. 2.6.1. For handset: Warranty check Function test SW downloading Replacement of the defective handset. 2.6.2. For standard accessories (charger, headset and USB cable) Warranty check Functional check Replacement of defective accessories 2.6.3. If input the following codes on handset, you can: Code Description *#06#...

  • Page 12: Cell Phone Maintenance

    L1 Service Manual Communication Ltd. Detail steps： 1. shut down the phone. 2. Long press Power Key + Volume up key for about 8s to enter recovery mode. Press “power” key to confirm----“Reboot the system now”, it will display the three type(as below image shows) for you to choose.

  • Page 13: Invoice Check

    L1 Service Manual Communication Ltd. Battery with full power. One SIM card. It is recommended the following tools: One PC with Windows 2000/NT/XP/Windows 7. One ampere meter for charger current test. 2.8. Invoice check 1. Check warranty status of Handset by POP (Proof of Purchase) firstly. 2.

  • Page 14: Imei Check

    L1 Service Manual Communication Ltd. mouth year 2.9. IMEI Check Power on the handset, enter ”Settings” -> “About” -> “Status” -> “IMEI/IMEI SV” If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if not, it’s out of warranty policy.

  • Page 15: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd. 2.11. Visual Mechanical inspection Mechanical warranties check items: Corrosion Corrosion on the USB connectors, SIM connectors, and other metal surfaces Hole Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, LCD Lens, keypad.

  • Page 16: Accessories Inspection

    L1 Service Manual Communication Ltd. Scratch (length > 3mm) Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens, keypad Distortion Bend, twisted or crushed on the h/s, cover/casing or connectors Broken LCD broken, casing broken, cover broken Dropped.
  • Page 17 L1 Service Manual Communication Ltd. Power on the cell phone. If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with dedicated SIM card. Use the correct SIM card. Enter the phone code if necessary. If power on, test step by step with the auto test code: Press *#2886# in dial screen and then you will see the interface displaying the SW version.
  • Page 18 L1 Service Manual Communication Ltd. IV. Press “Pass” to continue. V. You will see the LCD display black if it functions well. VI. Press “Pass” to continue. VII. You will see the LCD display white if it functions well. VIII. Press “Pass” to continue. IX.
  • Page 19 L1 Service Manual Communication Ltd. I. You will see the LCD displays the picture that back camera catch if it functions well; II. Press “Pass” to continue; Camera led You will see the Camera led light on if it functions well; Press “Pass”...
  • Page 20 L1 Service Manual Communication Ltd. The “Volume Down “and “Volume Up” will display grey if it functions well. Press ”pass” to continue; You will hear piece of record if it functions well; remove your headset VII. Press ”Pass” to continue; You will hear the sound from on channel when you insert earphoneif it functions well;...
  • Page 21 L1 Service Manual Communication Ltd. Press “Pass” to continue; III. Insert SIM card and the phone will detect it if functions well; IV. Press “Pass” to continue; Battery Temperature It will display “Battery temperature should between: 20~50”, “current is xxx” “Battery content should between: 30~80%”, “current is xxx”...

  • Page 22: Software Download

    L1 Service Manual Communication Ltd. Press “Pass” to continue; SoftwarePartion It will displays the software version if it functions will Press “Pass” to continue; Calling It will automatically call the emergency call if it functions well. Press “Pass” to continue; Hardwareinfo It will displays the hardware information :G-sensor, light sensor ,SIM ,etc if it functions will Factory Reset...

  • Page 23: Handset Driver Installation

    L1 Service Manual Communication Ltd. ⑵ PC with windows system; ⑶ A USB cable. 4.2. Handset driver installation Double click to install the Multi-Download QCT_SP, and then select the “Install driver” check box for the driver installation. Rev. Page 23/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved.

  • Page 24: Sw Download Process

    L1 Service Manual Communication Ltd. 3.3 SW download process Login the Multi-Download QCT_SP, then select the 5056 O model: Rev. Page 24/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 25 L1 Service Manual Communication Ltd. Click the ‘Download’ button, it will display the SW version , IMEI, Cu ref etc of the handset. Rev. Page 25/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 26 L1 Service Manual Communication Ltd. III. Upgrade finished: Rev. Page 26/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 27 L1 Service Manual Communication Ltd. If you have any question or problem, please feel free to contact us. Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Sept,3 , 2015 Rev. Page 27/27 5056A/J/M/X/D/W/E/T Level 1 Service Manual All rights reserved.

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