Before Calling Weightech; Replacement Parts - WeighTech MicroWeigh Manual

(available for purchase from WeighTech), or a known good load cell. Calibrate the scale
with a convenient test weight and check to see if the weight reading is stable. If so,
the noisy load cell has probably been damaged or water-soaked. If the indicator still
displays a noisy weight with a load cell simulator, the problem may be in the indicator.
Contact WeighTech for further assistance.

10.2 Before calling WeighTech...

Write down a few key pieces of information. Gather the indicator serial number from
the front panel, the software application name and build number from the "Info menu",
and grab the current settings if you have access to a Palm. If anything on the indicator
has changed, been replaced, or been modified, mention that to the service technician too.
If the problem involves fill rates, hangs, or questions regarding machine capabilities,
be ready to describe the product, product flow rate, and any bag/box/tote/combo sizes.
If you're calling about unstable weight readings, over/underload, or other load cell
related problems, have the ADC, excite, and signal readings from the "Info menu"
handy. When calling, be prepared to describe what is wrong ("it doesn't work!" isn't a
good description–"hopper gate doesn't shut in off mode" is much better) and what you
expected to see.

11 Replacement Parts

Part Number Description
1000-10 Load cell, 200 lb capacity
1001-40 Datamax printhead assembly
BB-2020-200 Bench base, 20"x20" w/ 200 lb capacity load cell
EF0009 Strain relief, MicroWeigh
HW0018 MicroWeigh housing screw (pack of 4)
HW0019 Screw, 6-19 x 0.375, trilobe PPH, MicroWeigh (pack of 10)
HW0020 Lobed knobs, MicroWeigh (pack of 2)
WE0028-101 Datamax I class label printer w/ internal rewind
WE0028 Main gasket, MicroWeigh
WE0029-1 Power cord, detachable, MicroWeigh
WE0031 Front housing assembly, MicroWeigh
(specify firmware name and revision)
WE0032 Back housing assembly, MicroWeigh
WE0035-101 Interface board assembly, MicroWeigh
WE0059 Printer cable
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