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Firich Enterprise Aer PPC series User Manual

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PP-9645
Aer PPC
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ver. 0.1

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Summary of Contents for Firich Enterprise Aer PPC series

  • Page 1 PP-9645 Aer PPC ver. 0.1...
  • Page 2 While reasonable efforts have been made in the preparation of this document to assure its accuracy, Firich Enterprise Co., Ltd, assumes no liabilities resulting from errors or omissions in this document, or from the use of the information contained herein.
  • Page 3 PP-9645 Aer PPC Safety Precaution Please observe the following precautions to ensure safe use of equipment. Disconnect the equipment from AC outlet before cleaning. Use only moist cloth (with water). Do not use detergent. Power outlet must be easily accessible and near the equipment. Keep the equipment away from humid and dusty environment.

  • Page 4: Table Of Contents

    PP-9645 Aer PPC Introduction PP-9645 (Aer PPC) ..........................5 Overview ............................... 6 Dimension ............................. 9 Mounting ............................... 9 I/O Connectivity ..........................10 Packing List ............................11 Hardware Installation and Upgrade 2.5” SATA Storage (HDD / SSD) ......................12 MSR / iButton / RFID / FingerPrint (ID Device) ................... 14 Power Setting (COM / Cash Drawer Port) ...................
  • Page 5 PP-9645 Aer PPC HDD / SSD is not detected ........................47 MSR does not function properly ......................47 LAN does not function properly ......................47 COM does not function properly ......................48 Cash Drawer Port does not function properly ..................48...

  • Page 6: Introduction

    PP-9645 Aer PPC PP-9645 (Aer PPC) PP-9645 is the latest member of Aer PPC series that features a slim all-in-one design with great versatility. It can be easily configured to meet the demand of different store environments as a desktop, wall-mount or pole-mount POS system.

  • Page 7: Overview

    PP-9645 Aer PPC Overview 15” Touch Display HDD Indicator (Orange color) Power Switch (OFF / Red ; ON / Blue) Integrated Customer Display SATA Storage MSR / ID Device Speaker...
  • Page 8 PP-9645 Aer PPC How to disassembly PP9645 for maintenance 1. Locate the button that is at the bottom of the machine. CPU BOX Monitor Lock Button Push lock button and Slide down the CPU Box...
  • Page 9 PP-9645 Aer PPC Separate the CPU BOX from main system, return CPU BOX to your local service center for maintenance...

  • Page 10: Dimension

    PP-9645 Aer PPC Dimension H: 360mm W: 366mm W: 190mm D: 250mm Mounting When mounted on a desktop pedestal, PP-9645 can be tilted up and down as indicated below. Commento [i1]: 組裝方式需要說明 嗎?

  • Page 11: I/O Connectivity

    PP-9645 Aer PPC I/O Connectivity I/O- Default I/O – Type C I/O – Type G I/O – Type K...

  • Page 12: Packing List

    PP-9645 Aer PPC I/O Port Connector Type Description 12v DC- in DC-in (4 pin) 12V Power Adapter 12V DC-out DC-out 12V DC Jack 2.5 mm 24v PUSB 2.0 24v USB 24v USB device Cash Drawer RJ11 12v / 24v Cash Drawer D-Sub 15 HDMI HDM Type A...

  • Page 13: Hardware Installation And Upgrade

    PP-9645 Aer PPC SWITCH OFF POWER AND UNPLUG POWER CORD BEFORE SATA STORAGE IS REMOVED 2.5” SATA Storage (HDD / SSD) 1. Power off and unplug power cord from PP-9645 2. remove SATA storage cover with a COIN from your pocket 3.
  • Page 14 PP-9645 Aer PPC 6. Replace SATA storage cover with hands. 7. Plug in power cord and power on...

  • Page 15: Msr / Ibutton / Rfid / Fingerprint (Id Device)

    PP-9645 Aer PPC MSR / iButton / RFID / FingerPrint (ID Device) 1. remove plastic cover 2. plug in ID device (USB) and fix it via 1 x M3 screw...

  • Page 16: Power Setting (Com / Cash Drawer Port)

    PP-9645 Aer PPC Power Setting (COM / Cash Drawer Port) You may select the power (5v / 12v) of COM and Cash Drawer Port in BIOS <COM1/2>...
  • Page 17 PP-9645 Aer PPC <COM3/4/5> *Make sure the device voltage matches the power setting before connection...

  • Page 18: Cable Cover And Cabling

    PP-9645 Aer PPC Cable Cover and Cabling 1. Connect the adapter to 12v DC-in Connect all devices Install cable cover Tighten 1 x M3 screw...

  • Page 19: Led Backlight Brightness

    PP-9645 Aer PPC LED Backlight Brightness 5 levels of backlight brightness (5, 25, 50, 75, 100%) can be selected in the BIOS...
  • Page 20 PP-9645 Aer PPC Integrated VFD / LCM Remove the back cover 2. Connect customer display via serial cable and tighten 3 x M3 screw AP-2025 AP-2029 3. Customer display (integrated type) is connected to COM4 5mm LCM Module (AP-2025) is 9mm VFD (AP-2029), 9mm LCM 20x2 (AP-2024), LCM 240x64 (AP-240G) are * Make sure the power setting of COM4 is correct before customer display is connected Do not...

  • Page 21: Nd Monitor (15" Pole Type)

    PP-9645 Aer PPC Monitor (15” Pole Type) Fasten PP-9645 and 2 monitor together with 2 x M5 screw Connect VGA and 12v DC cables...

  • Page 22: Cash Drawer

    PP-9645 Aer PPC Cash Drawer Please make sure the voltage and cable pin assignment of your cash drawer matches the cash drawer port on PP- 9645. You may find the jumper setting and pin definition in M/B H81 user manual. Please refer to trouble shooting if the cash drawer cannot be detected by PP-9645 To open drawer 1 (the default): port[openaddr] <= open1...

  • Page 23: Software Installation And Setup

    PP-9645 Aer PPC Please download drivers and utilities from www.fecpos.com/en-global/ams/Download OS Installation Sequence Install Windows system ( Windows7 , Windows system, Windows 8 , Windows 8.1 , Window10 ) 32bit/64bit , Please press Del into BIOS when you login the system. 1、...
  • Page 24 PP-9645 Aer PPC →Option #2 Hard Driver device (Model name, type) 3、 Press F10 to install OS Please notice , While the PC is in UEFI mode, the Windows PE version must match the PC architecture. A PC in 64-bit UEFI firmware mode can only boot 64-bit versions of Windows PE.
  • Page 25 PP-9645 Aer PPC Device Installation Sequence 1. Chipset Driver 2. ME Driver 3. VGA Driver 4. Audio Driver 5. LAN Driver 6. USB 3.0 Driver 7. Touch Tools (Touch Utility) Intel H81 Chipset Utilities for Windows system 1. Download drivers from www.fecpos.com/en-global/ams/Download 2.
  • Page 26 PP-9645 Aer PPC Intel VGA Driver for Windows system Download drivers from www.fecpos.com/en-global/ams/Download Win32(32bit) Win64(64bit) 2. Run Steup.exe 3. Restart PP-9645 to complete installation...
  • Page 27 PP-9645 Aer PPC ME Update (Hotfix) for Windows system 1. Download drivers from www.fecpos.com/en-global/ams/Download 32 bit 64bit 2. Run kmdf1.11-win-6.1-x86/64.msu 3. Restart PP-9645 to complete installation...
  • Page 28 PP-9645 Aer PPC ME Driver for Windows system www.fecpos.com/en-global/ams/Download 1. Download drivers from 2. Run SetupME.exe 3. Restart PP-9645 to complete installation *When the system is POSReady7 or Windows 7, you needs to install Hotfix derive extra, but you don’t need to install this derive that the system is Window 8 or Windows 8.1.
  • Page 29 PP-9645 Aer PPC ME Driver for Windows system. www.fecpos.com/en-global/ams/Download 1. Download drivers from 2. Run SetupME.exe Restart PP-9645 to complete installation...
  • Page 30 PP-9645 Aer PPC Audio Driver for Windows system 1. Download drivers from 2. Run Steup.exe Restart PP-9645 to complete installation...
  • Page 31 PP-9645 Aer PPC LAN Driver for Windows system 1. Download drivers from www.fecpos.com/en-global/ams/Download 2. Run Steup.exe...
  • Page 32 PP-9645 Aer PPC USB 3.0 Driver for Windows system 1. Download drivers from www.fecpos.com/en-global/ams/Download 2. Run Steup.exe 3. Restart PP-9645 to complete installation...

  • Page 33: Eeti Touchkit For Windows System

    PP-9645 Aer PPC TouchKit Please following those information to setup the program , and please be carefully , if the machine type is PP-9645 C which don’t need to setup the ELO touchkit system . Model Touch Sensor Touch Control Board PP-9645A EETI PP-9645B...
  • Page 34 PP-9645 Aer PPC Do NOT check Install RS232 interface driver and continue 5. Confirm USB touch device is in use 6. Check Support Multi-Monitor System” and continue...
  • Page 35 PP-9645 Aer PPC 7. Restart PP-9645 to complete installation...

  • Page 36: Eeti Touchkit Control Panel

    PP-9645 Aer PPC EETI TouchKit Control Panel Tools allows the user to calibrate the touch panel via 4 Points Calibration...

  • Page 37: Elo Touchkit Tools Installation

    PP-9645 Aer PPC ELO TouchKit Tools Installation Please notice the machine type you used .If is the machine type is PP-9645 A or PP- 9645 B, both of them Don’t need to update the TouchKit Tools . But if the machine is PP-9645 please following the steps to update the TouchKit Tools version form T13 to T15.
  • Page 38 PP-9645 Aer PPC 3. Unzip file and start to Install USB Touch Screen Driver 4. Start installation and choose “Calibrate ELO ToucScreen” as finished...
  • Page 39 PP-9645 Aer PPC 5. Four Corners Calibration 6. ELO Touchscreen Control Panel  General Page  can choose calibration mode for “Normal Mode” or “Enhance Mode” 7. Mode Page: 1. Mouse Button emulation mode Click on Mouse emulation and Double Click Area 2.
  • Page 40 PP-9645 Aer PPC 8. Sound Page: 1. Beep options without Beep, Beep on touch, Beep on Untouch 2. Beep from External Speaker, Motherboard Beeper 3. Motherboard Beep settings  Tone and Duration 9. Properties 1: 1. Screen Information...
  • Page 41 PP-9645 Aer PPC 2. Align  touch calibration 3. Identify Monitor  identification of 1 screen touch or 2 screen touch Advanced:...

  • Page 42: Elo Touchkit Control Panel Update

    PP-9645 Aer PPC ELO TouchKit Control Panel update Please notice that only the machine type is PP-9645C need to update the version , please following the steps to update the TouchKit Tools version form T13 to T15. 1. Decompress the ELO Touch update file (eGalaxWorks5960~20150903-1185_B100_00_T15_AUO- Device(Firich) 2.
  • Page 43 PP-9645 Aer PPC 4. Click image “PCAP7910_LD1185_B100_V00_T15_auo_15p_Dthqa.791p” and then click “Open” 5. Click “Go!”...
  • Page 44 PP-9645 Aer PPC 6. Finish and click “OK” F/W update to T15...

  • Page 45: Elo Touchkit Control Panel Version T15 Test

    PP-9645 Aer PPC ELO TouchKit Control Panel version T15 Test Please following these steps to calibrate the Touch system. 1. Run “ eGalaxSensorTester” 2. Click Start Test 3. Finish...

  • Page 46: Wireless Lan Driver For Windows System

    PP-9645 Aer PPC Wireless LAN Driver for Windows system. Download drivers from www.fecpos.com/en-global/ams/Download Run Steup.exe...

  • Page 47: Specifications

    PP-9645 Aer PPC Aer PPC PP-9645A PP-9645B PP-9645C Intel® Celeron™ G1820TE 2.20 GHz, Processor Intel® Core™ i3-4330TE 2.40 GHz, Intel® Core™ i5-4570TE 3.30 GHz Memory Dual SODIMM DDR3 L Standard 2G ; Max 16 Power Supply 150W System Thermal Smart Fan 1 x 2.5”...

  • Page 48: Troubleshooting

    PP-9645 Aer PPC This guide is for people with strong knowledge in computing hardware Touch Panel does not work Check the connection between touch panel and touch controller HID USB touch device is detected by O/S (Resistive) EETI driver (or TouchKit driver) is properly installed or try reinstallation (P-Cap) P-Cap touch is detected by O/S or try reinstallation (P-Cap touch calibration) reboot the system and P-Cap touch will calibrate automatically OSD Buttons do not work...

  • Page 49: Com Does Not Function Properly

    PP-9645 Aer PPC COM does not function properly Check the I/O ports in CMOS Check IRQ conflict Check mainboard and I/O cable Cash Drawer Port does not function properly Pin assignment of cash drawer matches that of RJ11 cash drawer port Check I/O port address...

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