alfen Eve Single Series Manual
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Eve Single
M anual
S-line
Pro-line

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Summary of Contents for alfen Eve Single Series

  • Page 1 – Eve Single M anual S-line Pro-line...
  • Page 2 EVE SINGLE S-LINE EVE SINGLE S-LINE OUTSIDE model with charging cable model with socket INSIDE BOTTOM...
  • Page 3 EVE SINGLE PRO-LINE EVE SINGLE PRO-LINE OUTSIDE model with charging cable model with socket INSIDE BOTTOM...
  • Page 5 Step-by-step Eve Single – installation and commissioning Congratulations on your purchase of an Alfen charging station for electric vehicles! To ensure safe installation, and full utilisation, of all advanced features of your charging station, we recommend that you read this manual carefully and save it for future reference.
  • Page 6: Table Of Contents

    Adding and removing passes in DECLARATION OF CONFORMITY the local database 2.4.3 Removing the Master Key Manufacturer information: Technical specifications Alfen ICU B.V. 2.5.1 Eve Single models Hefbrugweg 28 2.5.2 Specifications of Eve Single product lines 1332 AP Almere 2.5.3...
  • Page 7: Safety And Usage Instructions

    1. SAFETY AND USAGE INSTRUCTIONS 1.1 Purpose and intended audience Alfen ICU B.V. shall not be liable in any way, for any kind The Alfen Eve Single is intended exclusively for charging of damage, and all warranties on both the product and...
  • Page 8: Product

    • Model, production date and serial number. • Technical specification number. • Article number and maximum charging current. When contacting Alfen, always have your serial number available to facilitate quick support. Eve Single manual | Version 2.0 | February 2019...
  • Page 9: User Interface

    Status and information screen: the charging station informs Where an error occurs, an error code and instruction will the user of its current status be shown (see Appendix A for more information). ALFEN 22/01/2019 12:30 Your vehicle is being charged... 22kW...
  • Page 10: Operation

    2. PRODUCT 2.3 Operation Specific user actions are presented in a sequence that cearly shows the progress and corresponding status indications. The first steps can be conducted in any sequence. Upon detecting a charging cable or charge card, all Eve Single products will show a green status.
  • Page 11 2. PRODUCT RFID - Charging station with user authorisation (only for Pro-line) Start Models with fixed charging cable --kW Pro-line --kW --.--kWh --.--h Models with socket --kW Pro-line --kW --.--kWh --.--h Stop Models with fixed charging cable Pro-line Models with socket Pro-line Eve Single manual | Version 2.0 | February 2019...
  • Page 12: Access Control For Local Authorisation (Rfid, Only Pro-Line Models)

    2.4 Access control for local authorisation (RFID, only Pro-line models) To control local user access to an Alfen Eve Single charging station, you need to install an RFID card as the 'Master key' . With this Master Key, you can determine who can use your charging station.
  • Page 13: Removing The Master Key

    2. PRODUCT 2.4.3 Removing the Master Key A Master Key can only be removed using the Service Installer application. If necessary, you can ask for help from one of our technicians. This might, however, incur costs. Therefore, always keep the Master Key in a safe location. More information on the use of the Service Installer application can be found in paragraph 4.4.
  • Page 14: Pro-Line Specifications

    RJ11 (active load balancing) NOTICE! Alfen Eve Single charge stations contain a 6mA DC detector that protects the earth leakage circuit breaker against DC leak- age currents. The DC detector prevents type A earth leakage circuit breakers from becoming 'blind' to dangerous leakage currents.
  • Page 15: Communication And Protocols

    EVSE Interal Flash AES 128 bit (erased when read) Root certificate Installed in the factory, update through UpdateFirmwire file For more information on the implementation of information security in Alfen Charging Equipment, you can contact cpadmin@alfen.com 2.5.8 Available memory Charge passes Local list: approx.
  • Page 16: Casing

    2. PRODUCT NOTICE! The operating temperature assumes the ambient temperature of a product delivered in the default casing colour 'RAL9016' . Direct exposure to sunlight may have an adverse effect on the temperature range. The ambient temperatures in the table above refer to a This stabilises the internal temperature and makes it less product in its default casing, colour RAL9016.
  • Page 17: Installation Instructions

    2. PRODUCT 2.5.11 Installation instructions NOTICE! Your installation must comply with the standards and regulations of the location (country) where it is installed. The tables below are advisory and based on the proper practical functioning of the charging stations, provided all necessary conditions have been satisfied.
  • Page 18: Optional Factory Settings

    Smart Charge options (see Appendix B) Active load balancing (P1)* Smart Charging Network* Own logo in display (only Pro-line) Off (Alfen logo) On (your own logo) Languages supported English, Dutch, German, French, Spanish, Portuguese, Italian, Norwegian, (only Pro-line) Swedish, Finnish...
  • Page 19: Assembly And Connecting

    Read these instructions carefully before installing the A charging station must always be installed on a power charging station. Alfen ICU B.V. is not liable for any circuit intended for that purpose. consequential damage caused by failure to follow the instructions in this manual.
  • Page 20: Assembly And Installation Requirements

    3. ASSEMBLY AND CONNECTING DANGER! • Ambient temperature of -25 °C - 40 °C. The electrical system must be disconnected from every power source before performing any installation or • A temperature difference within 24 hours < 35 °C. maintenance work! •...
  • Page 21: Electrical Installation

    3. ASSEMBLY AND CONNECTING Preparing the charging station To properly install the charging station, use the frame as a The front cover is firmly attached to the charging station template for the drill holes. and is secured with two screws on the top, two in the middle and two on the bottom.
  • Page 22 3. ASSEMBLY AND CONNECTING Loosen the guide tube (M32) on the bottom, remove Attach the Control Pilot (CP) connector to the red the cable gland and disassemble it. connection cable. This is right next to the connection Place the ring over the power cable/charging cable. terminal for the power cables.
  • Page 23: Commissioning The Charging Station

    Use the Service Installer software package of the Service Installer application. You can request an to gain access. account at: http://support.alfen.com. Click on 'Sign up for an Have you had the charging station configured for account' . Note that new account creation may take several...
  • Page 24: Using The Service Installer Application

    Via the Service Installer application; proceed from General Settings to 'Localisation' . Where, you can edit the language settings. Via a connected management system; Go to the language settings screen on the management platform. Every Alfen charging station has the 'Language' setting item. The table below provides an overview of the languages supported.
  • Page 25: Connectivity

    5.1 Management systems Alfen charging stations are intelligent, and can communicate with a range of online third party management systems or our own, Alfen ICU EZ. All of these provide the opportunity to track users’ energy consumption, control charging remotely and simplify charge point maintenance via remote access.
  • Page 26: Register Your Icu Ez Account

    As soon as your account has Alfen innovates continuously. Settings are regularly been set up, Alfen will contact you with login details. Did added, extended, adjusted and removed. The latest version you forget to register, but you have already ordered the of all settings can always be found at: ICU EZ? No problem.
  • Page 27: Appendix A: Error Codes And Problem-Solving

    This appendix provides a description of, and advice related to, the error codes that can be generated by the Eve Single charging station. If you are not able to find a working solution, please contact the seller of the charging station, or contact Alfen Support using the contact information displayed on the back of this manual. Code...
  • Page 28: Appendix B: Default Selections For Optional

    Therefore, always limit the cable length to prevent risks concerning the signal. Alfen ICU B.V. is not liable for continuous and correct ope- ration of the connection to the P1 meter and the quality of the transferred signals.
  • Page 29: Factory Settings

    APPENDIX B: DEFAULT SELECTIONS FOR OPTIONAL FACTORY SETTINGS The table below provides the default settings for the parameters indicated: Settings for At the outlet Assumed Active Active maximum input settings Load balancing on Load balancing on current 1-phase connection 3-phase connection Station- MaxCurrent 1 x 3.7kW...
  • Page 30 B.2 Smart Charging Network The Smart Charging Network (SCN) is the smart charging functionality that makes connected Alfen charging stations form a single charging plaza. For every outlet used, the network decides how fast it can charge, taking the total load into account.
  • Page 31 The station firmware. The SCN is a supported feature in is no layered electricity grid. versions 3.2 and newer. If an Alfen Eve has been selected. It must have firmware version 3.3 or newer. Eve Single manual | Version 2.0 | February 2019...
  • Page 32 If the functionality was purchased. The charging station will not be part of the SCN if you have not purchased this functionality. After you receive confirmation for your purchase of this functionality by Alfen, the new functionality can be downloaded using the Service Installer application.
  • Page 33 Eve Single manual | Version 2.0 | February 2019...
  • Page 34 Eve Single manual | Version 2.0 | February 2019...
  • Page 36: Alfen Icu B.v

    Contact Contact – – Alfen ICU B.V. Alfen ICU B.V. Hefbrugweg 28 Hefbrugweg 28 1332 AP Almere 1332 AP Almere The Netherlands The Netherlands P.O. Box 1042 P.O. box 1042 1300 BA Almere 1300 BA Almere The Netherlands The Netherlands Tel.

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