NEC Electra Elite IPK II General Description Manual page 127

Electra Elite IPK II
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Voice Mail Queuing
When accessing the voice mail, the system provides a voice mail queue. If all the
voice mail ports are busy, any calls trying to get to the voice mail will be placed in
queue. As the voice mail ports become available, the calls will be connected to the
voice mail in the order in which they were received.
As the Voice Mail Queue follows Department Hunting programming, the queue can
hold a maximum of 10 calls. If the queue is full or if the voice mail ports are not
assigned to a Department Group, the calls will be handled as though there were no
voice mail queuing feature enabled. The calls will either access voice mail if a port is
available or they will receive a busy signal.
The Voice Mail Queuing feature does not work with the Conversation Record feature.
MSG Key will Operate as Voice Mail Key
The system enhances a telephone's MSG key function when connected to a system
which has voice mail installed. When an extension receives a voice mail, the MSG
key can be used to check the number of messages in voice mail, as well as call the
voice mail to listen to the messages. If there is no Voice Mail Programmable Function
Key defined (Program 15-07-01, code 77), the telephone's Message Waiting LED will
flash to indicate new messages.
This option is not available with a networked voice mail - the voice mail must be local.
V o i c e M a i l M e s s a g e I n d i c a t i o n o n L i n e K e y s
Voice Mail Message Indication on Line Keys indicates a new voice mail message on
Line Keys or DSS/BLF keys.
General Description Manual
waits for the Delayed Call Forwarding time before routing to the called
extension's mailbox. This gives the transferring party the option of retrieving the
call instead of having it go directly to the mailbox.
Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an
extension that is unanswered, busy or in Do Not Disturb. The caller just presses
their Voice Mail key to leave a message in the called extension's mailbox. There
is no need to call back later.
Transferring to Voice Mail
By using Transfer to Voice Mail, a multiline terminal extension user can Transfer
a call to the user's own or a co-worker's mailbox. After the Transfer goes
through, the caller can leave a message in the mailbox.
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