Samsung DCS-816 General Description Manual page 20

Digital communication system
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SAMSUNG
DCS-816
Call Hold (Exclusive)
Outside calls can be placed on exclusive hold at any keyset by pressing the
HOLD key twice during a call. Calls placed on exclusive hold can only be
retrieved at the keyset that placed the call on hold. Intercom calls are always
placed on exclusive hold.
Call Hold (System)
Outside calls can be placed on system hold at any station. Users may dial the
access code or press the HOLD key. Calls on system hold may be retrieved at
any station.
Call Park and Page
Each C.O. line has its own park zone. This simple method eliminates confusion
and ensures that a park zone is always available. Pressing the PAGE key parks
the call automatically. There are no extra keys to press and there is no lost time
looking for a free zone.
Call Pickup
timer is programmable on a per–station basis to allow for differences in
individual work habits.
Busy/No Answer
This feature allows the station user to use both types of forwarding
simultaneously, provided the destinations have already been entered in the
usual manner.
Follow Me
This feature allows the station user to forward all calls from another station
to the user's station or change the forward destination to the user's current
location.
External
This feature forwards C.O. calls to an external number via a central office
trunk if allowed by class of service. These C.O. calls forward only after the
programmable external call forward delay timer expires.
To Voice Mail
Each station may be programmed to allow or deny the ability to forward
intercom calls to voice mail.
Directed
With directed call pickup, users can answer calls ringing at any station by
dialling a code plus that station's extension number/incoming trunk number
or by pressing the feature key and then dialling the extension
number/incoming trunk number. You can pick up not only incoming and
intercom call, but also hold recalling call if allowed.
Groups (8)
In addition, calls can be picked up from a station group in a similar
manner. The group pickup feature allows users to answer any call ringing
within any pickup group. There are 8 pickup groups available. A station
cannot be in more than one pickup group. To use this feature, station
4 - 4
General Description
March 1999

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