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Unboxing your Phone
Getting to know your phone
Inserting a SIM card and microSD card
Open the phone back cover, you can insert 2 nano-SIM cards.
Tips:
● Your phone only supports nano-SIM cards. Contact your carrier for a new or
replacement nano-SIM card and 1 microSD card.
● Only use standard nano-SIM cards to avoid damaging the SIM card tray.
● Ensure that the card is in the correct position and keep the card tray level when
inserting it into your phone.
● Use only compatible memory cards with this unit. Incompatible memory cards may
damage the memory card or device and destroy the data stored on the memory card .
1
Press and hold the power button, and then select
2
Open the phone back cover by the Open Point.
Unboxing your Phone
to turn off your phone.
6
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Table of Contents
Need help?
Do you have a question about the Jelly and is the answer not in the manual?
Questions and answers
I CAN'T OPEN IT
Based on the context, the issue with your Unihertz Jelly Pro not turning on may be due to an improper or failed firmware flash. To fix this:
1. Reflash the Firmware: You can try reflashing the correct stock firmware for your Unihertz Jelly Pro using SP Flash Tool. Ensure you:
- Download the firmware from a trusted source.
- Follow the exact steps provided in the flashing guide to avoid errors.
2. Remote Assistance: If you're unsure about the process, you can allow a knowledgeable individual (like the one mentioned in the context) to assist you remotely with the flashing process.
3. Contact Support: If reflashing doesn’t work, contact Unihertz support at tech-support@unihertz.com for professional assistance.
Ensure the phone has sufficient charge and use the appropriate USB drivers for the flashing tool.
This answer is automatically generated