MetroPCS MetroSmart Ride Start Manual

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Table Of Contents

START GUIDE

Screenshot simulated & subject to change

Table of Contents

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Summary of Contents for MetroPCS MetroSmart Ride

Page 1 START GUIDE Screenshot simulated & subject to change...
Page 2 MANAGE YOUR FAMILY OR SMALL BUSINESS VEHICLES IN-CAR WI-FI HOTSPOT TO STAY CONNECTED REAL-TIME VEHICLE & MAINTENANCE NOTIFICATIONS ROADSIDE ASSISTANCE FROM ALLSTATE MOTOR CLUB ® GPS TRACKING & GEOFENCING 4G LTE CAPABLE DEVICE Qualifying plan required for use of select features.
Page 3 USA have an OBD-II port. Please check that your vehicle is compatible by visiting: www.metropcs.com/metrosmartrideexplore The MetroSMART Ride device is not NOTE: compatible with electric (EV) and plug-in hybrid vehicles. Fuel data from some diesel vehicles...
Page 4: Download & Install The App
STE P 2 DOWNLOAD & INSTALL THE APP The MetroSMART Ride app is available on the Apple App Store and on Google Play. Search for “MetroSMART Ride” in your app store. Make sure you are running the latest version TIP:...
Page 5: Create Your Account
STE P 3 CREATE YOUR ACCOUNT Run the MetroSMART Ride app on your phone, tap “Sign Up” on the home screen, and follow the steps to create a new account. You will be asked to verify your mobile phone number via text message. Please use your mobile phone number, not the number associated with your MetroSMART Ride device.
Page 6: Insert The Micro-Sim Card
Use the included tool to eject the SIM tray from the MetroSMART Ride device. Take the micro-SIM card that was included in the MetroSMART Ride box, position the micro-SIM card so that it sits flush, then fully insert the tray into the device.
Page 7 I M E I : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 SCAN THE IMEI BARCODE Every MetroSMART Ride device has a unique 15 digit IMEI code. The IMEI code can be found on the back of the device and also on the Wi-Fi hotspot card.
Page 8 The OBD-II port is usually located underneath the driver’s side dashboard, often within 18 inches of the steering wheel. If you are having trouble locating your car’s OBD-II port, the MetroSMART Ride app can help you find it. Or visit: www.metropcs.com/metrosmartrideexplore TIP: Tap the flashlight icon in the MetroSMART Ride app to turn on your smartphone’s flashlight...
Page 9: Install Your Device
STE P 7 INSTALL YOUR DEVICE Now that you’ve found the OBD-II port, you can install the MetroSMART Ride device in your vehicle. Align the device with the port and plug it in for a snug fit. TIP: Never install your device in an underground parking lot or in an area of weak cellular coverage.
Page 10 Once the MetroSMART Ride device has established a cellular connection with the network, it will generate a GPS lock. The MetroSMART Ride app will notify you once the setup is complete. Distracted driving is never OK. Do not use your phone while driving.
Page 11 Card and also on the back of the MetroSMART Ride device. You can easily manage your Wi-Fi hotspot, including turning it on and off, in the MetroSMART Ride app. Under the menu, tap on ‘Wi-Fi Hotspot’. NOTE: Qualifying MetroPCS rate plan required for Mobile Hotspot feature.
Page 12: Roadside Assistance
STE P 1 0 ROADSIDE ASSISTANCE With a qualifying rate plan, MetroSMART Ride includes a 24/7 toll-free hotline and roadside assistance service through the Allstate ® Motor Club. For more information, please visit: https://www.roadsidemobile.com/tac/metro NOTE: Qualifying MetroPCS rate plan required...
Page 13 YOUR OBD-II DEVICE 1 Device Reset Hole 2 Micro-SIM Card Slot 3 Restart Key 4 LED 1 5 LED 2 6 OBD-II Interface...
Page 14: Led Status Lights
LED STATUS LIGHTS LED INDICATOR LED STATUS LED 1 (POWER) GREEN BLINKING The internal battery is powering the device LED 1 (POWER) GREEN SOLID The vehicle is powering the device LED 2 (SIGNAL) RED SOLID The device has power but no cellular connection LED 2 (SIGNAL) GREEN SOLID...
Page 15: Advanced Wi-Fi Settings
ADVANCED WI-FI SETTINGS To configure your Wi-Fi network, please connect to your MetroSMART Ride Wi-Fi hotspot network and use the 4G LTE Mobile Hotspot Configuration Page. • Launch an Internet browser on your smartphone, http://192.168.0.1 tablet or laptop and enter in the address bar.
Page 16: Additional Information
MetroPCS Terms and Conditions of Service shall control. By: (a) giving us a written or electronic signature or telling us orally that you accept the MetroPCS Terms and Conditions of Service; (b) activating Service (if you are a new subscriber); (c) using your Service after your Service...
Page 17 MetroPCS’ applicable return period, you agree to the MetroPCS Terms and Conditions of Service and the terms and conditions of service and use related to any feature you may have selected or...
Page 18 • MetroPCS may terminate your Service if you fail to timely pay for your Service or violate the Terms and Conditions of Service in any way, including abuse of the Service or violations of applicable laws. CUSTOMER SERVICE If you have any questions regarding your Service or information in this Agreement, you may call our 1-888-8metro8 (1.888.863.8768).
Page 19: Customer Support
Allstate Motor Club, please visit: ® https://www.roadsidemobile.com/tac/metro CUSTOMER SUPPORT Need more help? Please visit your local MetroPCS store or refer to the options below if you need additional assistance. MetroPCS automated customer service can be 1.888.8metro8 reached from any phone. Dial (1.888.863.8768)
Page 20 8090008100WL...