Related Manuals for Insignia NS-HAWHP2
Summary of Contents for Insignia NS-HAWHP2
- Page 1 USER GUIDE 5.8 GHz Digital Wireless Stereo Headphones NS-HAWHP2 Before using your new product, please read these instructions to prevent any damage.
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Page 2: Table Of Contents
ONE-YEAR LIMITED WARRANTY ....... . . 23 Introduction Congratulations on your purchase of high-quality Insignia 5.8 GHz Wireless Stereo Headphones. This system represents the state of the art in wireless headphone design, and gives you complete freedom while enjoying your music or TV without the limitations of cables. -
Page 3: Safety Information
5.8 GHz Digital Wireless Stereo Headphones Safety information WARNING: To reduce the risk of fire or electric shock, do not expose this system to rain or moisture. • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. -
Page 4: Features
NS-HAWHP2 Features • High-Performance digital wireless audio with adjustable volume control. • Strong Wireless Signal - 33 ft. (10 m) wireless range (maximum, line-of-sight). • Easy to Use - Easy setup, built-in rechargeable batteries with convenient docking station. Package contents Examine the contents of the box for your digital wireless stereo headphones. - Page 5 5.8 GHz Digital Wireless Stereo Headphones Headphones Item Description Power/Pairing indicator (red/blue): • Blue - blinks every second if the headphone and docking station are paired. • Blue and Red - blinks alternately if the headphone and docking station are pairing. •...
- Page 6 NS-HAWHP2 Docking station Item Description Charging indicator: • Turns red when the headphones are charging. • Turns green when the headphones are charged. Pairing indicator (blue): • Blinks every second if the headphones and docking station are paired. • Blinks alternately blue and red if the headphones and docking station are pairing.
- Page 7 5.8 GHz Digital Wireless Stereo Headphones Docking station back AUDIO AUDIO DIGITAL OPTICAL Item Description AUDIO IN jacks (L and R). Connect a TV or other sound source to these jacks. AUDIO OUT jacks (L and R). Optional. Connect to a stereo system or other audio device.
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Page 8: Setting Up Your System
NS-HAWHP2 Setting up your system Step 1- Powering the docking station CAUTION: • To avoid risk of fire and to prevent damage, only use the AC adapter supplied with your wireless headphones. Make sure that the AC power outlet matches the AC adapter’s 100-240V before making the connection. - Page 9 5.8 GHz Digital Wireless Stereo Headphones Step 2 - Charging the headphones IMPORTANT: Before using the wireless headphones for the first time, make sure that the batteries are fully charged, which can take up to four hours. The docking station’s Charging indicator turns solid green when the batteries are fully charged.
- Page 10 NS-HAWHP2 Step 3 - Connecting the headphone docking station NOTE: Do not connect the RCA cables to the AV jacks on the back of your TV. AV jacks are for video and audio INPUT, not audio OUTPUT. Look at the ports on your audio source device, such as a TV, stereo system, home theater, smartphone, computer, or tablet to identify your audio OUT ports.
- Page 11 5.8 GHz Digital Wireless Stereo Headphones Option A - Digital OPTICAL connection 1 Connect one end of a digital optical cable (not included) into the DIGITAL OPTICAL IN port on the docking station. 2 Plug the other end of the digital optical cable into the digital optical output port on a TV, stereo system, home theater, or other audio source.
- Page 12 NS-HAWHP2 Option B - RCA connection 1 Connect one end of the RCA cable to the red and white AUDIO IN ports on the docking station. 2 Connect the other end into the red and white AUDIO OUT ports on your audio source device.
- Page 13 5.8 GHz Digital Wireless Stereo Headphones Option C - 3.5 mm connection 1 Plug one end of the RCA cable (included) into the AUDIO IN ports on the docking station, red to red and white to white. 2 Connect the other end of the RCA cable into the red and white connectors on the 3.5 mm-to-RCA adapter cable (included).
- Page 14 NS-HAWHP2 Option D - Multiple Connections (Optional) If your audio source device (a TV in the example shown) only has one audio output, but you want to connect it to both the docking station and a stereo system or home theater, do this.
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Page 15: Using Your System
5.8 GHz Digital Wireless Stereo Headphones Using your system Turning on and pairing the system 1 The docking station is turned on by plugging in the AC adapter. The Power/Pairing indicator on the docking station blinks (blue). 2 To turn on your headphones: •... - Page 16 NS-HAWHP2 NOTE: If the charge on the headphone batteries is low, the Power/Pairing indicator on the headphones blinks red (three times a minute) and beeps (twice a minute). When this happens, you should charge the headphones. For instructions, see “Using your system“...
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Page 17: Understanding Indicator Lights
5.8 GHz Digital Wireless Stereo Headphones Turning off the system NOTE: It’s important to turn the headphones off when not in use to conserve the battery. OR, if you prefer, you can leave them on as long as they are placed in the docking station. -
Page 18: Troubleshooting
NS-HAWHP2 Troubleshooting Check this list for a possible solution before calling for service. Problem Solution No power • Make sure that the batteries have been charged. • Try power cycling the docking station by unplugging it and plugging it back in. - Page 19 5.8 GHz Digital Wireless Stereo Headphones Problem Solution There is sound • Move the docking station slowly to find the best interference reception position for your headphones. • Shorten the distance between your headphones and the docking station. The maximum distance is 33 feet (10 m), but walls and other obstructions will limit this distance.
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Page 20: Specifications
NS-HAWHP2 Problem Solution Cannot pair the • Shorten the distance between the docking station headphones and your headphones. • Make sure that the docking station is in pairing mode. Press and hold the pairing button for five seconds to re-enter pairing mode. -
Page 21: Legal Notices
5.8 GHz Digital Wireless Stereo Headphones Legal notices FCC and IC Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 22 NS-HAWHP2 Information for Users on Disposal of Old Equipment European Union Note This symbol is only valid in the European Union. This symbol indicates that the electrical and electronic equipment should not be disposed as general household waste at its end-of-life. Instead, the product should be handed over to the applicable collection point for the recycling in accordance with your national legislation.
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Page 23: One-Year Limited Warranty
Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. - Page 24 NS-HAWHP2 • Attempted repair by any person not authorized by Insignia to service the Product • Products sold “as is” or “with all faults” • Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.) • Products where the factory applied serial number has been altered or removed •...
- Page 25 1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico) INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2018 Best Buy. All rights reserved. V1 ENGLISH Made in China.
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Questions and answers
do I need bluetooth for your NS-HAWHP2 on my LG TV
No, the Insignia NS-HAWHP2 headphones use RF (radio frequency) wireless technology, not Bluetooth. Your LG TV does not need Bluetooth to use these headphones.
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@Mr. Anderson
My headphones are suddenly not working. I have followed the troubleshooting ideas. Base station light is blinking blue. The pairing light on the headphones is not turning on.
The Insignia NS-HAWHP2 headphones may not be working and the pairing light may not be turning on due to the following reasons:
1. Power Issues: Ensure the AC adapter is connected to the docking station and the headphone batteries are charged. If the battery is low, the Power/Pairing indicator blinks red, and the headphones will power off if not charged.
2. Pairing Issues: Make sure the docking station is in pairing mode. If the Power/Pairing indicators on both the headphones and docking station are not solid blue, a communication link has not been established. If they are blinking, follow the pairing instructions.
3. Distance and Interference: Shorten the distance between the docking station and headphones. Also, move the docking station away from WiFi routers, cordless phones, cell phones, Smart TVs, and microwave ovens to reduce interference.
4. Audio Connection Issues: Ensure the correct connection of the docking station to the audio source. Check that the cables are plugged into the correct audio output ports.
If the issue persists after these steps, further troubleshooting or contacting the manufacturer may be necessary.
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While trying to pair the headphones I get a blinking blue light on both that will not change to solid blue to indicate pairing
The Insignia NS-HAWHP2 headphones blink blue every second when they are successfully paired with the docking station. If they do not change from blinking blue and red (pairing mode) to solid blue, the pairing process may not have completed. Possible reasons include:
1. Interference – Other wireless devices may be causing interference.
2. Distance – The headphones may be too far from the docking station.
3. Battery Issues – The headphones may have low battery and need charging.
4. Connection Issues – The docking station may not be properly powered or set to the correct input source.
To resolve this, ensure the headphones and docking station are close together, fully charged, and free from interference. If the issue persists, try resetting the pairing process.
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How to pair
To pair your Insignia NS-HAWHP2 headphones with the docking station, follow these steps:
1. Ensure both the headphones and the docking station are turned on.
2. Place the headphones onto the docking station.
3. Wait for the Power/Pairing indicator on both the docking station and the headphones to turn on.
The indicators will confirm the pairing process.
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Only one speaker is working
Only one speaker may be working on the Insignia NS-HAWHP2 due to incorrect cable connections, low audio source volume, or interference from other devices. Ensure all cables are connected correctly, the audio source volume is at least 50%, and move the docking station to reduce interference. Also, shorten the distance between the headphones and docking station and keep the system away from devices like cordless phones, microwaves, or Wi-Fi routers.
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Why is both my tv set and headphones playing at the same time? Thanks
Both your Insignia NS-HAWHP2 headphones and TV may be playing sound at the same time because the TV’s internal speakers are not automatically muted when the headphone transmitter is connected. To fix this, you may need to manually turn off the TV speakers through the audio settings or ensure the audio output is correctly set to the external device (e.g., optical or RCA audio output) used by the headphones.
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MY BATTERIES SHOW RECHARGING; BUT LISTENING TO THE TV ONLY WORKS FOR ABOUT 20 MINUTES.
The Insignia NS-HAWHP2 headphones may only work for about 20 minutes after recharging due to a possible battery issue or a pairing problem. One user reported that their headphones shut down after about a minute even after a full charge, which suggests a malfunction. Additionally, if the headphones and docking station are not properly paired or are out of range, this could also cause disconnection or shutdown. Try re-pairing the headphones and ensure they are fully charged. If the issue continues, the battery may be faulty.
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My docking station blinks blue for several minutes, but the headphones do not. I cannot turn the headphones on even after setting on the docking station for several days. What can I do? Did the lithium battery wear out? Can I get a new battery? I have three pairs like this. They were working fine, but I accidentally turned them off when trying to adjust the volume. Help!
If your Insignia NS-HAWHP2 headphones won't turn on and the docking station blinks blue, follow these steps:
1. Make sure the headphones and docking station are within range (ideally in the same room).
2. Turn off the headphones and unplug the docking station.
3. Turn the headphones back on and then plug in the docking station.
4. Check that the blue LED on both devices blinks every five seconds, indicating they are paired.
If the issue continues, ensure the headphone battery is charged by placing the headphones on the dock and checking that the docking station’s indicator turns red.
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My headphones just make a chattering sound and will not play. How do I fix this?
To fix chattering sound issues with Insignia NS-HAWHP2 headphones, try the following:
1. Check for interference: Devices like radios, phones, streaming sticks, or microwaves may cause interference. Move the base unit or headset away from such devices.
2. Reposition the base unit: Try moving it to a different location, even a small change can help reduce interference.
3. Charge the headphones: Make sure the battery is not low. Place the headphones on the dock and ensure the charging contacts are properly aligned.
4. Power cycle the docking station: Unplug it, wait a few seconds, and plug it back in.
5. Try another power outlet: This can help if the current outlet is not providing stable power.
These steps may reduce or eliminate the chattering sound.
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Do these need to be paired to Bluetooth