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Canon GP160DF Service Handbook

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GP160F/160DF/160
REVISION 0
FY8-23B3-000
FEB. 1999
COPYRIGHT © 1999 CANON INC.
CANON GP160 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)

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  • Page 1 GP160F/160DF/160 REVISION 0 FY8-23B3-000 FEB. 1999 COPYRIGHT © 1999 CANON INC. CANON GP160 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
  • Page 2 IMPORTANT THIS DOCUMENTATION IS PUBLISHED BY CANON INC., JAPAN, TO SERVE AS A SOURCE OF REFERENCE FOR WORK IN THE FIELD. SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MAT- TER.

  • Page 3: Table Of Contents

    CONTENTS CHAPTER 1 MAINTENANCE AND SERVICING A. Main Unit ........1-1 C. Basic servicing procedures ..1-3 1. Periodic replacement parts ..1-1 D. Cartridge storage and handling..1-4 2. Estimated lifespan of 1. Storage when the packing consumable parts....1-1 seal is intact ......1-4 B.
  • Page 4 CHAPTER 4 SERVICE MODE A. Overview ........4-1 9. ROM information display B. Operating Procedures ....4-2 (#9 ROM) ......4-55 C. Service mode menu list....4-3 10.CS SET (mirror mount D. SSSW Default Setting ....4-9 initialization setting)....4-55 E. Parameter settings .....4-24 E. Test Mode (TEST MODE) ..4-56 1.

  • Page 5: Chapter 1 Maintenance And Servicing

    CHAPTER 1 MAINTENANCE AND SERVICING CHAPTER 1 MAINTENANCE AND SERVICING Main Unit Periodic replacement parts There are no parts in the unit that need to be periodically replaced. Estimated lifespan of consumable parts It may be necessary to replace parts due to wear or damage more than once during the warranty period.

  • Page 6: Adf

    CHAPTER 1 MAINTENANCE AND SERVICING Periodic replacement parts There are no parts in the unit that need to be periodically replaced. Consumables replacement targets These parts may require replacement once or more during the warranty period due to deterioration or damage. The expected life (number of pages) of parts that do not need to be replaced until they fail is indicated below.

  • Page 7: C. Basic Servicing Procedures

    CHAPTER 1 MAINTENANCE AND SERVICING Basic servicing procedures This product has no areas which require periodic service. However, in order to extend the life of the product and parts, we recommend the following procedures be car- ried out when carrying out service to replace consumable parts. Procedure Inspection Items Remarks...

  • Page 8: D. Cartridge Storage And Handling

    CHAPTER 1 MAINTENANCE AND SERVICING Cartridge storage and handling Cartridges are constantly influenced by the surrounding environment whether the packaging is sealed or opened, or the cartridge is installed in the main unit. The car- tridge will deteriorate over time regardless of the number of pages copied. The pace of this deterioration over time depends on the installed and storage environments.

  • Page 9: The Packing Seal Has Been Opened

    CHAPTER 1 MAINTENANCE AND SERVICING Storage and handling when the packing seal has been opened The photosensitive drum uses an organic photoconductor (OPC). The photosensitive drum will deteriorate if exposed to strong light. Also, the cartridge contains toner, so please provide customers with adequate explanations of storage and handling methods, and advise them to always store the cartridge in a storage bag.
  • Page 10 CHAPTER 1 MAINTENANCE AND SERVICING c. Handling a) When setting the cartridge in the copier, or when blank areas occur in the copy image because toner runs out during copying, hold the cartridge level, as shown in figure 1-1, and shake it several times at about 90Þ in both directions. After the toner inside the cartridge has been leveled evenly, set the cartridge in the copier.
  • Page 11 CHAPTER 1 MAINTENANCE AND SERVICING c) Do not manually open the shutter of the photosensitive drum on the bottom of the cartridge. Do not touch the surface of the photosensitive drum. Caution If the surface of the photosensitive drum is accidentally soiled, wipe with a polishing cloth dampened with toner.
  • Page 12 CHAPTER 1 MAINTENANCE AND SERVICING Caution Do not incinerate used cartridges as there is a risk of bursting or explosion. When a used cartridge must be disposed of, dispose of it as nonflammable trash. Reference: The cartridge will perfectly fit for use for copying if placed in darkness for 5 minutes after exposure to 1,500lux intensity light (normal light) for 5 minutes,.

  • Page 13: Chapter 2 Standards And Adjustments

    CHAPTER 2 STANDARDS AND ADJUSTMENTS CHAPTER 2 STANDARDS AND ADJUSTMENTS Mechanical system Right and left registration adjustment Check that the front edge image margin of paper fed from each cassette is 2.5 ± 2.0mm. If the standards are off, adjust according to the procedure described below. 1) Remove the cassette from the cassette level that needs adjustment.

  • Page 14: Image Leading Edge Margin Adjustment

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Image leading edge margin adjustment Adjustment when the leading edge of the printed image is out of alignment. a) Use a precision screwdriver to press down on SW401 and output a test print. b) Turn VR401 and adjust the leading edge margin of the test print to 4.0 ± 2.0mm. SW401 VR401 4.0 ±...

  • Page 15: Mirror Positioning Adjustment

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Mirror positioning adjustment a) Adjusting position of No. 2 mirror mount If the optical section wire pulley’s hexagonal fixing nut has been loosened, follow the procedures described below to adjust the position of the No. 2 mirror mount, and then tighten the hexagonal nut.
  • Page 16 CHAPTER 2 STANDARDS AND ADJUSTMENTS With the mirror positioning tool fitted in the holes shown below, tighten the optical unit wire pulley’s hexagonal fixing nut. for front use for rear use Figure 2-6 b) Adjustment of distance between No. 1 and No. 2 mirror mounts With the optical system wire fixing tool for No.
  • Page 17 CHAPTER 2 STANDARDS AND ADJUSTMENTS The mirror positioning tool used in the adjustment of the distance between No. 1 and No. 2 mirror mounts is illustrated below. FY9-3009-040 (for rear use) When used to adjust the distance between No. 1 and No. 2 mirror mounts (for rear use) FY9-3009-040 (for front use) When used to adjust the distance between No.

  • Page 18: Printer Unit Receptacle Connector Mount Positioning Adjustment

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Printer unit receptacle connector mount positioning adjustment When the printer unit receptacle connector is removed or attached, adjust the mount position, following the procedure described below. 1) Loosen the 3 receptacle connector screws. 2) Adjust so that the interval between the printer unit frame and the receptacle connec- tor is 3.5 ±...
  • Page 19 CHAPTER 2 STANDARDS AND ADJUSTMENTS Dimensions 5.5 ± 1.0 (mm) 15mm Direction of | c - a | 1.0 (mm) or less paper feed Center of A3 | b - a | 1.0 (mm) or less size printer paper | b - c | 1.0 (mm) or less 15mm Table 2-1...

  • Page 20: Electrical System

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Electrical System Adjustment items for the electrical system include automatic shading correction and image positioning adjustment. When the main parts listed for each below are replaced, perform adjustments. • When the scanning lamp is replaced: automatic shading adjustment •...
  • Page 21 CHAPTER 2 STANDARDS AND ADJUSTMENTS 2) Select 9.BOOK from service mode #6 SCANNER. Set 1 in 018. 3) Set the test chart you made on the copyboard glass with the image facing down. Leading edge CARD Left edge 10mm 10mm Document CARD (Image facing down)
  • Page 22 CHAPTER 2 STANDARDS AND ADJUSTMENTS Feed direction (leading edge) Main scanning direction (left edge) Actual measurement Input measurement Actual measurement Input measurement Actual measurement Input measurement 30.0 30.0 40.2 31.0 30.3 40.4 32.0 30.5 40.7 33.0 30.8 40.9 34.0 31.0 41.2 35.0 31.3...

  • Page 23: Sensor Check

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Sensor check Assessment of the status of the photo-interrupter is performed by the SENSOR test in the TEST MODE. The procedure is as described below. 1) On the control panel, press the Entry/Setting key, then the # key to enter the service mode.
  • Page 24 CHAPTER 2 STANDARDS AND ADJUSTMENTS 6-3:SENOR [1] - - - [7] Press 1 on the numeric keypad DS of DES of DOC A4 CRG on DCVS on DS: document sensor* (PS801) :on/document present, off/no document DES: document edge sensor* (PS805):on/document present, off/no document DOC: document width sensor* (PS851, PS852): displays document width by combination of the 2 sensor’s ON/OFF status CRG: toner cartridge sensor: on/of toner cartridge present/no toner cartridge...

  • Page 25: Image Processor Pcb Replacement Procedures

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Image processor PCB replacement procedures The procedures which must be performed when replacing the image processor PCB are described below. Procedures performed at the time of replacement • For machines with a FAX function, output system data list, one-touch/speed dial/group dialing list, user data list, activity management report and system dump list.

  • Page 26: C. Adf Height Adjustment

    CHAPTER 2 STANDARDS AND ADJUSTMENTS ADF height adjustment Height check Measure the clearance at the locations indicated in the diagram to check that they meet the standard value. If the clearance length is outside the standard value, adjust the height. 2.0mm or more Less than 2.5mm 1.6mm or more...

  • Page 27: Height Adjustment

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Height adjustment If the clearance is outside the standard, loosen the nut on the ADF hinge unit and adjust with the adjusting screw. When clearance A is outside the standard value, turn the adjusting screw on the left hinge unit.

  • Page 28: D. Skew Feed Adjustment

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Skew feed adjustment Checking ADF skew feed Compare the surface position of the DF cover and DF delivery cover to make sure that the surface positions are correctly aligned. Align the surface positions of the DF cover and the unit.

  • Page 29: Adjusting Skew Feed

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Adjusting skew feed 1) Loosen the right ADF hinge nut. 2) Use an Allen wrench to turn the adjusting screw and adjust ADF position. 3) After adjusting skew feed, tighten the nut to secure the adjusting screw. Stay Allen wrench Right hinge...

  • Page 30: E. Adjusting Image Position

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Adjusting image position Checking image position Check for image displacement of ADF copy and pressure plate mode copy. 1) Use A3 (297 × 420 mm) size plain paper (64 to 80 g/m ) and draw a straight line 10 mm from the paper edge on three sides of the paper to create a simple chart.
  • Page 31 CHAPTER 2 STANDARDS AND ADJUSTMENTS 3) Place the chart in the ADF and make a direct copy to A3 (297 × 420 mm) size paper. The delivered copy is sample B. Make sure that the chart is correctly oriented. Chart (the surface with the lines is to be placed on the back side) Figure 2-24...
  • Page 32 CHAPTER 2 STANDARDS AND ADJUSTMENTS 4) Measure the distance from the ruled line on sample A and sample B to the edge of the paper. The distances to be measured are a and b Sample A Sample B Figure 2-25 5) Make sure that the following values conform to the standard.

  • Page 33: Adjusting Image Position

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Adjusting image position Image position displacement can be corrected in the service mode. a) Adjusting right-left registration Determine the difference between a and b in sample A and sample B to adjust dis- placement. 1) Press the Data Registration/Set key, then press the # key to enter the service mode. 2) Use the shift keys to select #6 SCANNER and press the Set key.
  • Page 34 CHAPTER 2 STANDARDS AND ADJUSTMENTS b) Adjusting leading edge registration Determine the difference between a and b in sample A and sample B to adjust dis- placement. 1) Press the Register/Set key, then press the # key to enter the service mode. 2) Use the shift keys to select #6 SCANNER and press the Set key.
  • Page 35 CHAPTER 2 STANDARDS AND ADJUSTMENTS c) Adjusting sub-scanning direction magnification Determine the difference between a and b in sample A and sample B to adjust displacement. 1) Press the Register/Set key, then press the # key to enter the service mode. 2) Use the shift keys to select #6 SCANNER and press the Set key.
  • Page 37 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS...
  • Page 38 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Clutches, solenoids SL303 SL301 CL302 CL301 SL302 SL651 Figure 3-1...
  • Page 39 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Clutch, solenoid types Symbol Name Code Function Clutch CL301 Pick-up/feeder roller drive CL302 Registration roller drive Solenoid SL301 Main unit pick-up roller drive SL302 Multifeeder pick-up roller drive SL303 Completion stamp drive SL651 Cassette feeder pick-up roller drive Table 3-1...
  • Page 40 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Motor, fan M701 M801 FM301 M601 M651 Figure 3-2...
  • Page 41 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Motors, fans Symbol Name Code Function Motor M601 Main motor M701 Scanner motor M651 Feeder motor (cassette feeder) M801 Laser scanner motor FM301 Exhaust fan Table 3-2...

  • Page 42: C. Sensors

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Sensors PS101 PS102 PS306 PS305 PS501 PS302 PS303 PS301 PS304 PS652 PS651 Figure 3-3...
  • Page 43 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Sensors Symbol Name Code Function Photo- PS101 Scanner home position sensor interuppter PS102 Copyboard cover open/close sensor PS301 Paper leading edge sensor PS302 Registration paper sensor PS303 Pick-up sensor PS304 Paper width sensor PS305 Cassette paper supply sensor PS306...

  • Page 44: Switches, Lamps, Miscellaneous

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Switches, lamps, miscellaneous Speaker LA20 SW301 SW101 SW201 SW651 Figure 3-4...
  • Page 45 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Switches, lamps, miscellaneous Symbol Name Code Function Switch SW101 Power supply switch SW201 Cassette size sensor switch (Main unit) SW301 Front cover open/close sensor switch SW651 Cassette size sensor switch (cassette feeder) Lamp LA20 Scanning lamp...

  • Page 46: Pcbs

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS PCBs [14] [12] [13] [15] [10] [11] Figure 3-5 3-10...
  • Page 47 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS PCBs Symbol Name Function Image processor PCB Image processing DC controller PCB DC load control Analog processor PCB CCD drive/analog image processing Control panel PCB Control panel control Control panel sub-PCB Control panel control Inverter PCB Scanning lamp illumination control...

  • Page 48: Variable Resistor (Vr)/Led/Check Pin Listed By Pcb Plate

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Variable resistor (VR)/LED/check pin listed by PCB plate Only the varistors, LEDs and check pins that need to be checked during field service are listed below. Note: 1. Some LEDs leak a small amount of current even when normal, and therefore glow faintly even when they are off.

  • Page 49: Image Processor Pcb

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Image processor PCB ON OFF J208 J217 J203 BAT1 J207 J212 J219 J210 J204 BAT2 J202 J215 Figure 3-6 • JP1 : Image memory backup battery (BAT1) electrification jumper plug • JP3 : Data control (user data, service mode data) memory backup battery (BAT2) electrification jumper plug •...
  • Page 50 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS DC controller PCB/ Sensor PCB DC controller PCB J301 J305 VR402 J311 J302 J310 J309 J308 J304 J307 J306 J303 JH401 T406 JH407 JH402 JH406 T403 Figure 3-7 VR402: For factory adjustment Sensor PCB VR401 J401...
  • Page 51 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS DC power supply PCB J109 J106 J108 J111 J104 J107 Power switch J105 J103 AC inlet Figure 3-9 3-15...

  • Page 52: Feeder Controller Pcb (Cassette Feeder)

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Feeder controller PCB (Cassette feeder) J652 J653 J655 J651 J654 J656 Figure 3-10 3-16...

  • Page 53: Modem Board

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS Modem board Figure 3-11 Role Connector for future expansion NCU interface connector Image processor PCB interface connector 3-17...

  • Page 54: Ncu Board

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS NCU board Figure 3-12 Note: The NCU in the French model donot have SW1 through SW3. Notation Role Modem Board interface connector Connector for telephone line jack Connector for modular board Connector for modular board Connector for DC power supply PCB ARG cable terminal...

  • Page 55: Adf

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS M801 PS806 TH801 PS805 PS801 PS802 PS803 Figure 3-13 Electric load Symbol Name Code Role Photo-interrupter PS801 Paper detection PS805 Document leading edge sensor Reflective sensor PS802 Document length sensor 1 PS803 Document length sensor 2 Motor...
  • Page 56 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF THE ELECTRICAL PARTS J811 J812 J813 J815 J810 J814 J802 J801 ADF relay PCB Figure 3-14 3-20...

  • Page 57: Overview

    CHAPTER 4 SERVICE MODE CHAPTER 4 SERVICE MODE Overview The items which may be checked or set in the service mode are described below. The service mode in this machine is structured along the lines of the conventional facsimile service mode, and its contents and operation methods comply with that mode. The service mode is divided into the following 13 blocks.

  • Page 58: Operating Procedures

    CHAPTER 4 SERVICE MODE Operating Procedures The service mode operates according to the flow displayed in the chart below. READY TO SEND 13/01 ’99 MANUAL RX WED 09:04 STANDARD STANDARD TEXT SHEET RESOLUTION DENSITY IMAGEQUALITY BOOK SENDING 1) Select user mode Press the data registration key.

  • Page 59: Service Mode Menu List

    CHAPTER 4 SERVICE MODE Service mode menu list Characters in bold face show initial setting values. Service data #1 SSSW SW01 Error/copy management (service software switch settings) SW02 Network connection condition setting SW03 Echo countermeasure setting SW04 Communication trouble countermeasure setting SW05 Standard function (DIS signal) setting SW06...
  • Page 60 CHAPTER 4 SERVICE MODE 001: Reserved #2 MENU (menu switch settings) 002: Reserved 003: Reserved 004: Reserved 005: NL equalizer setting 006: DIAL Phone line monitor setting SERVICEMAN [1] SERVICEMAN [2] 007: 8dBm Output level setting 9dBm 10dBm 14dBm 15dBm 008: 3429 V.34 modulation speed upper limit...
  • Page 61 CHAPTER 4 SERVICE MODE Range setting #3 NUMERIC Param. 001: Reserved (numeric parameter settings) 1 to 99 002: RTN signal output condition (1) setting 2 to 9 003: RTN signal output condition (2) setting 1 to 99 004: RTN signal output condition (3) setting 1 to 60 005: NCC pause time setting (before ID code)
  • Page 62 CHAPTER 4 SERVICE MODE Data encoding method/ Canon original speed protocol setting SW01 #4A SPECIAL SW04 Completion tone setting 1. TONE / PULSE #4B NCU 2. DIAL TONE (NCU settings) 3. 2nd DIAL TONE 4. BUSY TONE 0 5. BUSY TONE 1 6.
  • Page 63 CHAPTER 4 SERVICE MODE #6 SCANNER 1. Bit SW (scanner function settings) 2. SLICE 3. GAMMA 4. Numeric 5. Output Adjust 6. LUT 1 fno 7. LUT 2 adj 8. CCD 9. BOOK 10. MODEL SW01 Reserved #1 SSSW #7 PRINTER SW02 Reserved (printer function settings)
  • Page 64 CHAPTER 4 SERVICE MODE Dial registration mode, user data memory #8 CLEAR (data initialization mode settings) management initialization User data (other than memory management), #1-#3 USER SW initialization User data #6, #7 initialization SERVICE SW #4A, #4B initialization #4C initialization ISDN System dump list initialization SERVICE DATA...

  • Page 65: Sssw Default Setting

    CHAPTER 4 SERVICE MODE SSSW Default Setting SSSW Default Setting TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 10000000 10000000 10000000 10000000 10000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000000 10000000...
  • Page 66 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z. #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 10000000 10000000 10000000 10000000 10000000 10000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000010 10000010 10000000 10000000 10000000...
  • Page 67 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 10000000 10000000 10000000 10000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000010 10000010 10000000 10000000...
  • Page 68 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE HUNGARY CHINA GERMAN FRANCE SINGAPORE #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 10000000 10000000 00000000 10000000 10000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000000 10000000 10000000 00000010 00000010 10000000...
  • Page 69 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE CZECH SLOVENIA #1 SSSW SW01 00010000 00010000 SW02 10000000 10000000 SW03 00000000 00000000 SW04 10000000 10000000 SW05 00000000 00000000 SW06 10000000 10000000 SW07 00000000 00000000 SW08 00000001 00000001 SW09 00000000 00000000 SW10 00000000 00000000 SW11...
  • Page 70 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK #3 NUMERIC Param 002: 003: 004: 005: 006: 009: 010: 5500 5500 6000 8500 5500 5500 011: 3500 3500 3500 3500 3500 3500 015: 016: 017: 018: 019: 020:...
  • Page 71 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z. #3 NUMERIC Param 002: 003: 004: 005: 006: 009: 010: 5500 6000 5500 5500 5500 5500 011: 3500 3500 3500 3500 3500 3500 015: 016: 017: 018: 019: 020:...
  • Page 72 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA #3 NUMERIC Param 002: 003: 004: 005: 006: 009: 010: 5500 5500 5500 5500 5500 5500 011: 3500 3500 3500 3500 3500 3500 015: 016: 017: 018: 019:...
  • Page 73 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE HUNGARY CHINA GERMAN FRANCE SINGAPORE #3 NUMERIC Param 002: 003: 004: 005: 006: 009: 010: 5500 3500 4500 5500 4000 5500 011: 3500 3500 3500 3500 3800 3500 015: 016: 017: 018: 019: 020: 021:...
  • Page 74 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE CZECH SLOVENIA #3 NUMERIC Param 002: 003: 004: 005: 006: 009: 010: 5500 5500 011: 3500 3500 015: 016: 017: 018: 019: 020: 021: 022: 023: 024: 025: 026: 030: #4A SPECIAL SW01 00000000 00000000...
  • Page 75 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK #7 PRINTER SW01 00000000 00000000 00000000 00000000 00000000 00000000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000101 00000000 00000000 00000000 00000000 00000000 SW04 00000000 00000000 00000000 00000000 00000000...
  • Page 76 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE NORWAY HOLLAND BELGIN AUSTRALIA FINLAND N.Z. #7 PRINTER SW01 00000000 00000000 00000000 00000000 00000000 00000000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 00000000 00000000 00000000 00000000 00000000...
  • Page 77 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND HONGKONG MALAYSIA #7 PRINTER SW01 00000000 00000000 00000000 00000000 00000000 00000000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000101 00000101 SW04 00000000 00000000 00000000 00000000 00000000...
  • Page 78 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE HUNGARY CHINA GERMAN FRANCE SINGAPORE #7 PRINTER SW01 00000000 00000000 00000000 00000000 00000000 00000000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000101 00000000 00000000 00000101 SW04 00000000 00000000 00000000 00000000 00000000 00000000...
  • Page 79 CHAPTER 4 SERVICE MODE SSSW Default Setting TYPE CZECH SLOVENIA #7 PRINTER SW01 00000000 00000000 SW02 00000000 00000000 SW03 00000000 00000000 SW04 00000000 00000000 SW05 10000000 10000000 SW06 00000100 00000100 SW07 00000000 00000000 SW08 00000000 00000000 SW09 00000000 00000000 SW10 00000000 00000000 SW11...

  • Page 80: Parameter Settings

    CHAPTER 4 SERVICE MODE Parameter settings SSSW settings The registration and setting items on this switch are composed of 8 bit switches. The bit switches indicated on the display are as shown below. Each bit is set to 0 or 1. SW01 Figure 4-8 Information about the bit switches is displayed in the table below.
  • Page 81 CHAPTER 4 SERVICE MODE #1 SSSW-SW01: Error, copy management Bit setting Function Error code for service engineer Output Do not output Error dump list Output Do not output Secret code function when confidential recep- tion image is forwarded by to the memory man- Do not input Input agement function...
  • Page 82 CHAPTER 4 SERVICE MODE #1 SSSW-SW02: Network connection condition settings Bit setting Function Startup when there is faulty memory clear Restrict Do not restrict report output Reserved Reserved Reserved Reserved Reserved Reserved Reserved Table 4-3 [Bit 0] Selects whether or not to go into standby when the memory clear list is not output when the machine is powered on, after an error occurs.
  • Page 83 CHAPTER 4 SERVICE MODE #1 SSSW-SW03: Echo correction settings Bit setting Function Reserved High-speed transmission echo protect tone Send Do not send Reserved Reserved Transmission mode: international transmission (1) Yes Transmission mode: international transmission (2), or international transmission (3) International International Transmission mode transmission (3)
  • Page 84 CHAPTER 4 SERVICE MODE [Bit 4,5,6] Selects transmission mode; international transmission (1), international transmission (2) or international transmission (3). When errors occur frequently due to echo when sending transmissions overseas, set the transmission mode by dial registration or service software switch. MEMO Error codes for errors which occur at transmission due to echo ##005, ##100, ##101, ##102, ##104, ##210, ##280, ##281, ##283, ##284, ##750,...
  • Page 85 CHAPTER 4 SERVICE MODE #1 SSSW-SW04 communications trouble remedy setting Bit setting Function Reserved CI signal frequency check Check Do not check Number of protocol signal’s final flag sequences 2 High-speed Reception mode after CFR signal transmission High-speed / low-speed Time for which low-speed signal is ignored after 1500ms 700ms...
  • Page 86 CHAPTER 4 SERVICE MODE [Bit 3] Selects the reception mode after CFR signal transmission. When errors due to the telephone line condition occur frequently in reception, select “high-speed” reception mode and set the user data ECM reception setting off. MEMO Error codes for errors which occur in reception due to telephone line trouble ##107, ##114, ##201 Change Bit 4 before changing this bit.
  • Page 87 CHAPTER 4 SERVICE MODE #1 SSSW-SW05 Standard function (DIS signal) setting Bit setting Function Reserved Reserved Reserved Bit transmission of DIS signal bit 33 and later Prohibit Do not prohibit Cut paper declaration by DIS signal A4/B4 size Any size Reserved Reserved Reserved...
  • Page 88 CHAPTER 4 SERVICE MODE #1 SSSW-SW06: Reading condition settings Bit setting Function Reserved Reserved Document length restriction Do not restriction 1 meter or less Reserved Document scanning width Letter A4 Prohibit Reserved Reserved Halftone and superfine Allow Prohibit Table 4-8 [Bit 2] Selects the document length limit.
  • Page 89 CHAPTER 4 SERVICE MODE #1 SSSW-SW07: closed connection function setting Bit setting Function Setting prohibited Setting prohibited Setting prohibited Setting prohibited Setting prohibited Setting prohibited Closed network connection reception Closed network connection transmission Table 4-9 The closed network connection function is a function for communication only with specified faxes.
  • Page 90 CHAPTER 4 SERVICE MODE #1 SSSW-SW08: closed connection ID settingClosed network connection ID bit 7 Bit setting Function Closed network connection ID bit 0 Closed network connection ID bit 1 Closed network connection ID bit 2 Closed network connection ID bit 3 Closed network connection ID bit 4 Closed network connection ID bit 5 Closed network connection ID bit 6...
  • Page 91 CHAPTER 4 SERVICE MODE #1 SSSW-SW09: Display indicator settings Bit setting Function Reserved Reserved Reserved Reserved Reserved Consecutive polling reception Reserved Reserved Table 4-11 [Bit 5] Selects whether or not to perform consecutive polling reception. Yes: calls until the stop key is pressed. No: consecutive polling reception is not performed.
  • Page 92 CHAPTER 4 SERVICE MODE #1 SSSW-SW12: Page timer settings Bit setting Function Page time out interval when transmitting (none when set to image mode) Page time out interval when transmitting (when set to image mode and A4 document mode) Page time out interval when receiving Reserved Separate transmission and reception page timer Do not set...
  • Page 93 CHAPTER 4 SERVICE MODE Transmission/reception time out interval Time out interval 8 minutes 16 minutes 32 minutes 64 minutes Time out interval when transmitting (no image mode setting) Time out interval 8 minutes 16 minutes 32 minutes 64 minutes Time out interval when transmitting (image mode AA) Time out interval 8 minutes 16 minutes...
  • Page 94 CHAPTER 4 SERVICE MODE #1 SSSW-SW16: Add paper indicator setting Bit setting Function No paper in No paper of Add paper indicator judgment conditions one location the same size Do not include Include in Multi-feeder at time of add paper judgment in judgment judgment conditions...
  • Page 95 CHAPTER 4 SERVICE MODE #1 SSSW-SW25: Report display function settings Bit setting Function Transmission telephone numbers displayed in Other party’s Calling party’s the report number number Other party abbreviations displayed in the report Leave Clear Reserved Message language switch Display Do not display Reserved Reserved...
  • Page 96 CHAPTER 4 SERVICE MODE #1 SSSW-SW26: Transmission function settings Bit setting Function Forced direct transmission function Do not set Reserved Reserved Reserved Reserved Reserved Destination at the time broadcast transmission is One destination All destinations interrupted Error report for time of transmission interruption Do not output Output Table 4-16 [Bit 0]...
  • Page 97 CHAPTER 4 SERVICE MODE #1 SSSW-SW28: V.8/V.34 protocol settings Bit setting Function Calling side’s V.8 protocol Called side’s V.8 protocol Calling side’s V.8 late start Called side’s V.8 late start Fall back from V.34 receiving side Prohibit Do not prohibit Reserved Reserved Reserved...

  • Page 98: Menu Switch Settings (#2 Menu)

    CHAPTER 4 SERVICE MODE Menu switch settings (#2 MENU) Function Selection range NL equalizer ON/OFF Telephone line monitor DIAL/ SERVICEMAN [1],[2]/OFF Transmission level (ATT) 8 to 15 V.43 modulation speed upper limit 2400 to 3429baud V.34 data speed upper limit 2.4 to 33.6Kbps Table 4-18 [Bit 005]...
  • Page 99 CHAPTER 4 SERVICE MODE [Bit 007] Sets the transmission level (ATT). When errors occur frequently due to telephone line conditions during communications, raise the transmission level. MEMO Error codes for errors which occur during transmission,due to telephone line condi- tions ##100, ##101, ##102, ##104, ##201, ##280, ##281 ##282, ##283, ## 284, ##750, ##752, ##754, ##755, ##757, ##759, ##760, ##762, ##764, ##765, ##767, ##769, ##770, ##772, ##774, ##775, ##777, ##779, ##780, ##782, ##784, ##785, ##787,...

  • Page 100: Numeric Settings By Type (#3 Numeric Param.)

    CHAPTER 4 SERVICE MODE Numeric settings by type (#3 NUMERIC Param.) Function Selection range RTN signal transmission condition (1) 1 to 99 (%) RTN signal transmission condition (2) 2 to 99 (times) RTN signal transmission condition (3) 1 to 99 (lines) NCC pause time setting (before ID CODE) 1 to 60 seconds NCC pause time setting (after ID CODE)
  • Page 101 CHAPTER 4 SERVICE MODE [No.02, 03, 04] Sets RTN signal transmission conditions. When errors occur frequently in receiving due to RTN signal output errors, raise these parameters and ease the RTN signal transmis- sion conditions. MEMO Error codes for errors which occur in reception due to RTN signal output error: ##104, ##107, ##114, ##201 RTN signal output condition (1) : the proportion of number of error lines compared to the total number of lines per one page of received...
  • Page 102 CHAPTER 4 SERVICE MODE [No. 10] Sets the line connection identifier time. When errors occur frequently during communica- tions due to telephone line conditions, raise this parameter. MEMO “The waiting time from the end of transmission of the selection signal to detection of a significant signal at time of transmission”...

  • Page 103: Special Settings (#4A Special)

    CHAPTER 4 SERVICE MODE Special settings (#4A SPECIAL) #4A SPECIAL-SW01: Data encoding methods/Canon original abbreviated protocol settings Bit setting Function MR, MMR encoding methods Prohibit Do not prohibit MMR encoding method Prohibit Do not prohibit Hyper control Setting prohibited Setting prohibited...
  • Page 104 CHAPTER 4 SERVICE MODE #4A SPECIAL-SW04: Completion tone settings Bit setting Function Setting prohibited Completion tone when receiving from memory Ring Do not ring Receiving print completion tone Ring Do not ring Setting prohibited Setting prohibited Setting prohibited Setting prohibited Setting prohibited Table 4-22 [Bit 1]...

  • Page 105: Country Type Setting (#5 Type)

    CHAPTER 4 SERVICE MODE Country type setting (#5 TYPE) When country type setting is performed, the standard values for each item’s parame- ters in #1 SSSW to #4 NCU are entered at one time. Document scanning function setting ( #6 SCANNER) When this item’s setting is changed, the quality of scanned images may deteriorate.

  • Page 106: Printer Parameter Settings

    CHAPTER 4 SERVICE MODE Printer parameter settings (#7 PRINTER) #1 SSSW setting #7 PRINTER- #1 SSSW-SW05 (reduction, cassette selection setting) Bit setting Function Priority on LTR Priority on LGL Cassette output Report output when report paper has run out Do not output from other than the specified cassette Reserved...
  • Page 107 CHAPTER 4 SERVICE MODE [Bit 5] Use it to specify whether to reduce and print on LTRR paper. If printing on non-LTRR paper without reduction is desired for a long-size page, be sure to select “No.” [Bit 6] When a report cassette has been specified, a report can only be output from the speci- fied cassette.
  • Page 108 CHAPTER 4 SERVICE MODE #7 PRINTER-#1 SSSW-SW06 (reduction setting) Bit setting Function Reduction when image is divided Prohibit Do not prohibit Reserved Reserved Reserved Reserved Reserved Reserved Reserved Table 4-24 [Bit 0] Selects whether or not to reduce the received image when it is possible to make a divid- ed print when the length of the document received has been reduced to the maximum reduction rate (70%).
  • Page 109 CHAPTER 4 SERVICE MODE #2 NUMERIC Param. (Numeric parameter settings) Function Selection range Deletion range of printed image when a long length image is received 0 to 9999 Leading edge margin 0 to 9999 Trailing edge margin 1 0 to 9999 Trailing edge margin 2 0 to 9999 Table 4-25...
  • Page 110 CHAPTER 4 SERVICE MODE Initialization of setting values (#8 CLEAR) Selecting the setting items below initializes the data by each item.. Clearing setting items and numeric for the parameters will set the items to values set at factory shipping. Item Data that are initialized Data entered by TEL Entry.

  • Page 111: Rom Information Display (#9 Rom)

    CHAPTER 4 SERVICE MODE Control memory data are deleted or initialized according to the items listed below by using Service Mode #8 CLEAR. Before performing this procedure, be sure to print a backup data list. Operation name Contents Data entered in User data 2. TEL # REGISTRATION USER SW Data that are entered in User data 1.

  • Page 112: Test Mode (Test Mode)

    CHAPTER 4 SERVICE MODE Test Mode (TEST MODE) Overview The test mode runs according to the menu items shown on the display. The test mode items are divided into 8 blocks. D-RAM test <1:DRAM> Checks if data reading and writing to the D-RAM is operating normally. CCD test <2: CCD TEST>...

  • Page 113: Test Mode Menu

    CHAPTER 4 SERVICE MODE Test Mode menu To operate the test mode, press the enter/set key then the # key and select the SER- VICE MODE. Then use the up/down shift keys to select TEST MODE and depress the set key. After finishing the TEST MODE, press the stop key, then the clear key.
  • Page 114 CHAPTER 4 SERVICE MODE 4: MODEM NCU 4-1. RELAY RELAY 1 RELAY 1 100000 [1] - - - [8] [1] - - - [2] [0] - - - [5] 1-0: RELAY 1 010000 1-1: RELAY 1 001000 1-2: RELAY 1 000100 1-3: RELAY 1 000010 1-4:...
  • Page 115 CHAPTER 4 SERVICE MODE 4-2: FREQ 4-2: FREQ 462 Hz [1] - - - [7] 4-2: FREQ 1100 Hz 4-2: FREQ 1300 Hz 4-2: FREQ 1500 Hz 4-2: FREQ 1650 Hz 4-2: FREQ 1850 Hz 4-2: FREQ 2100 Hz 4-4: G3 Tx 4-4: G3 Tx [0] - - - [8] 300 bps...
  • Page 116 CHAPTER 4 SERVICE MODE 4-4: G3 Tx 12000 bps 4-4: G3 Tx 14400 bps 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST [0] - - - [9] , [*] , [#] 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST...
  • Page 117 CHAPTER 4 SERVICE MODE 4-6. TONE Rx 000 4-8: V.34 G3 Tx TEST 4-8: V.34 G3 Tx TEST Baud: 3429 Speed: 33.6 [0] --- [5] UP-DOWN 4-8: V.34 G3 Tx TEST Baud: 3200 Speed: 33.6 4-8: V.34 G3 Tx TEST Baud: 3000 Speed: 33.6 4-8: V.34 G3 Tx TEST Baud: 2800 Speed: 33.6...
  • Page 118 CHAPTER 4 SERVICE MODE 5: AGING TEST 6 : FACUL T Y TEST 6-1: G3 4800 bps Tx 4800 bps [1] - - - [9], [#] 6-2: REGISTRA TION REGISTRA TION SW OFF 6 -3 : SENSOR DS of DES on DOC A4 [1] - - - [8] CRG on DCVS on...
  • Page 119 CHAPTER 4 SERVICE MODE 7: DA TA SET SET=[0 ] NO=[STOP] 8: BOOK TEST 8 -1 : BOO K FEE D TEST [1] - - - [6] P.0000/0000 8-2: BOOK POS ADJ P.0000/0000 8-3: HP ADJ P.0000/0000 8-4: BOOK POS RST 8 -5 : BOO K STE P SET Figure 4-15 4-63...

  • Page 120: D-Ram Test <1:Dram

    CHAPTER 4 SERVICE MODE D-RAM test <1: DRAM> Performs a write/read check on data in all areas of the D-RAM. When optional expansion memory has been installed, also checks the expansion memory area. When an error occurs during checking, the test will be aborted and an error mes- sage will be indicated on the display.

  • Page 121: Ccd Test <2:Ccd Test

    CHAPTER 4 SERVICE MODE CCD test <2: CCD TEST> When you press 2 on the numeric key pad in the TEST MODE menu, the CCD TEST is selected. When 8 on the numeric key pad is pressed during the running of this test, shading adjustment is performed.
  • Page 122 CHAPTER 4 SERVICE MODE Remarks: When the test print switch (SW401) on the sensor PCB is pressed, the print patterns shown below are output. By outputting these test prints, you can conduct a print check with the scanning assembly Operation panel assembly installed. Precision screwdriver Print pattern Figure 4-18...

  • Page 123: Modem Ncu Test <4:Modem Ncu

    CHAPTER 4 SERVICE MODE MODEM NCU test <4: MODEM NCU> Runs transmission and reception tests for the MODEM and NCU. For the modem test, checks whether the modem’s transmission signal is being properly transmitted by checking the signal sound from the speaker. Also checks whether the received tonal sig- nal and DTMF signal were properly detected by the modem.
  • Page 124 CHAPTER 4 SERVICE MODE b) Frequency test When 2 on the numeric key pad in the MODEM NCU TEST menu is pressed, the frequency test is selected. This test uses the telephone line connection terminal and the speaker to output the frequency signals shown below from the modem.
  • Page 125 CHAPTER 4 SERVICE MODE d) DTMF signal output test When 5 on the numeric key pad in the MODEM NCU TEST menu is pressed, the DTMF signal transmission test is selected. This test uses the telephone line connection terminal and the speaker to output the DTMF signals from the modem shown below. The DTMF signal corresponds to the key pressed on the numeric key pad.
  • Page 126 CHAPTER 4 SERVICE MODE f) V.34 G3 signal transmission test When 8 on the numeric key pad in the MODEM NCU TEST menu is pressed, the v.34 G3 transmission test is selected. In this test, when the start key is pressed, the V.24 G3 transmission signal from the modem, shown below, is output using the telephone line connection terminal and the speaker.

  • Page 127: Aging Test <5:Aging Test

    CHAPTER 4 SERVICE MODE AGING test <5: AGING TEST> When 5 on the numeric key pad in the TEST MODE menu is pressed, the AGING TEST is selected. This test illuminates the scanning lamp and drives the ADF’s document feed motor at the speed used for fine mode.
  • Page 128 CHAPTER 4 SERVICE MODE c) Sensor test <6-3: SENSOR> c-1) Sensor test This is a mode which uses the display to check the condition of this machine’s sen- sors. When 3 on the numeric key pad is pressed in the FACULTY TEST menu, the sensor test is selected.
  • Page 129 CHAPTER 4 SERVICE MODE Press 3 on the numeric key pad CT1 on A4 CT2 of CT3 on A4 CT4 on B4 CT1: main body cassette add paper sensor (PS305); on/paper available, of/add paper main body cassette paper size detection switch CT2: first level cassette feeder add paper sensor (PS651);...
  • Page 130 CHAPTER 4 SERVICE MODE c-2) Printer status This mode is used to identify the area which is out of order when a printer malfunc- tion indicator is displayed. To display the status, press 5,6,7 on the numeric key pad when the sensor test screen displays shown below are displayed.
  • Page 131 CHAPTER 4 SERVICE MODE How to read the printer status screen Printer status is displayed as a hexadecimal number. This is converted to a binary number and then the area which is out of order is detected. Below is an explanation of how to read the screen. Status Number 3: Misprint status in detail 8: Call service man status...
  • Page 132 CHAPTER 4 SERVICE MODE Printer status information list The details of each status number (3,8,25,29) are displayed in charts from the next page. Read the charts as shown below. Shows the status when each status bit is 0. Shows the status when each status bit is 1.
  • Page 133 CHAPTER 4 SERVICE MODE Status 3 (misprint status in detail) Meaning Parity bit (odd number) Reserved Reserved Paper size error Abnormal Normal Paper feeding fault Abnormal Normal Reserved BD signal trouble Out of order Normal Reserved Table 4-28 [Bit 3] When the registration clutch is turned off then on again and the recording paper leading edge sensor is ON, this becomes 1.
  • Page 134 CHAPTER 4 SERVICE MODE Status 8 (call service man status) Meaning Parity bit (odd size) Fixing assembly trouble Out of order Normal Scanner unit trouble Out of order Normal Fan motor trouble Out of order Normal Reserved Feeder assembly trouble Out of order Normal Reserved...
  • Page 135 CHAPTER 4 SERVICE MODE Status 35 (feeding assembly trouble status in detail) Meaning Parity bit (odd number) Reserved Reserved Reserved Reserved Reserved Main motor trouble Out of order Normal Table 4-30 [Bit 6] When the ready signal does not come continuously at 0.1 seconds after the main motor drive starts, this becomes 1.
  • Page 136 CHAPTER 4 SERVICE MODE Status 39 (fixing assembly trouble status in detail) Meaning Parity bit (odd number) Reserved Drive circuit trouble Out of order Normal Abnormally high temperature detected Abnormal Normal Abnormally low temperature detected Abnormal Normal Faulty startup detected Abnormal Normal Table 4-31...
  • Page 137 CHAPTER 4 SERVICE MODE d) ADF test <6-4: ADF> This is the ADF operation checking mode. When 4 on the numeric key pad in the FACULTY TEST menu is pressed, the ADF test is selected. When the document is set in the document inlet guide and the start key is pressed, the document is fed at a speed matching the selected resolution.
  • Page 138 CHAPTER 4 SERVICE MODE 6-5 : STAMP [1] - - - [2] Press 1 on the numeric key pad 6-5 : STAMP Press 2 on the numeric key pad 6-5 : STAMP Figure 4-28 f) Speaker test <6-6: SPEAKER> This mode is for checking the speaker operation. When 6 on the numeric keypad in the FACULTY TEST menu is pressed, the speaker test is selected.
  • Page 139 CHAPTER 4 SERVICE MODE g) Operation panel test <6-7: OPERATION PANEL> This is a mode for checking the Operation panel operation. When 7 on the numeric key pad in the FACULTY TEST menu is pressed, the OPER- ATION PANEL test menu is selected. The functions that can be checked in this mode are described below.
  • Page 140 CHAPTER 4 SERVICE MODE When all the characters displayed have disappeared, then the one-touch dial key test starts. Characters from a-z and A-Z are displayed. The display from characters a-B corresponds to the one-touch dial keys 01-28. When the one-touch dial keys are pressed, the characters corresponding to them disappear from the display.
  • Page 141 CHAPTER 4 SERVICE MODE h) Line signal reception test <6-9: LINE DETECT> When 9 on the numeric key pad in the FACULTY TEST menu is pressed, the LINE DETECT test is selected. In test menu 1, the C1, FC and external telephone’s fax are detected, and if signals are being properly detected by the NCU board, that is also detected.

  • Page 142: Book Scanning Test <8:Book Test

    CHAPTER 4 SERVICE MODE BOOK scanning test <8: BOOK TEST> When 8 on the numeric key pad in the TEST MODE menu is pressed, the BOOK test is selected. In this test the scanning lamp is illuminated and it is checked whether the scanning lamp moves at the speed corresponding to the scanning transmission image quality set- ting.
  • Page 143 CHAPTER 5 SELF DIAGNOSIS CHAPTER 5 SELF DIAGNOSIS User errors #0001 [TX] Document jam Cause Countermeasure • Document became jammed. • Remove the document and try sending again. • Document’s size or thickness is outside the (1) Send after making a copy by book scanning standards.
  • Page 144 CHAPTER 5 SELF DIAGNOSIS #0005 [TX/RX] Initial identifier (T0/T1) time over Cause Countermeasure • TEL LINE TYPE setting mistake. • Set TEL LINE TYPE correctly. • Time until connection with the other party’s (1) Add a long pause when registering an machine is long.
  • Page 145 CHAPTER 5 SELF DIAGNOSIS #0011 [RX] Polling reception error Cause Countermeasure • No document is set in the other party’s • Have the other party set the document machine. properly. • The document was not set properly at the • Set the document properly and send it. time of transmission, so polling reception occurred.
  • Page 146 CHAPTER 5 SELF DIAGNOSIS #0021 [RX] DCN received at time of reception Cause Countermeasure • Password does not match. • Contact the other party and synchronize the passwords. #0022 [TX] Can not call Cause Countermeasure • The other party’s machine’s telephone •...
  • Page 147 CHAPTER 5 SELF DIAGNOSIS #0035 [TX] Relay originating transmission not possible Cause Countermeasure • No relay function in the other party’s • Transmit direct by sequential broadcast machine. transmission since relay transmission is not possible. #0036 [TX] Relay directive transmission not possible Cause Countermeasure •...
  • Page 148 CHAPTER 5 SELF DIAGNOSIS #0080 [TX] The other party’s machine has no ITU-T recommended sub-address reception function Cause Countermeasure • DIS bit 49 received from the other party’s • Send to another fax machine which has that machine becomes 0. function.
  • Page 149 CHAPTER 5 SELF DIAGNOSIS #0995 [TX] Memory transmission reservation canceled Cause Countermeasure • The user intentionally canceled the memory • Resend. transmission reservation. [TX] DATA ERROR displayed Cause Countermeasure • Checksum error. Displayed upon image • Press the set key. processor PCB replacement, SRAM fault, and back up battery replacement.

  • Page 150: Service Errors

    CHAPTER 5 SELF DIAGNOSIS Service errors • G3 mode error codes ## 0100 [TX] Limit for the number of protocol signal re-transmissions is exceeded at time of transmission Cause Countermeasure • (After Q signal is output after the image sig- •...
  • Page 151 CHAPTER 5 SELF DIAGNOSIS ##0101 [TX/RX] Modem speed does not match other party’s machine Cause Countermeasure • (At time of transmission) • (At time of transmission) Modem speed does not match that of the No countermeasure is possible because other party’s machine. modem speed is a specification of the machine.
  • Page 152 CHAPTER 5 SELF DIAGNOSIS ##0103 [RX] EOL can not be detected for 5 seconds during reception Cause Countermeasure • The line condition is poor and the image (1) Raise the modem output level in #2 MENU signal can not be properly received. parameter 007, so the other party’s machine can properly receive the image signal.
  • Page 153 CHAPTER 5 SELF DIAGNOSIS ##0106 [RX] Protocol signal can not be received for 6 seconds in protocol signal standby dur- ing reception Cause Countermeasure • The line condition is poor and the protocol • Have the other party raise the output level signal can not be properly received by other so the protocol signal can be properly party’s machine.
  • Page 154 CHAPTER 5 SELF DIAGNOSIS ##0111 [TX/RX] Memory error Cause Countermeasure • Data error occurs due to noise during print- • Output all data, then clear all data and ing output of data stored in image memory. reregister the data. • Mis-dialing was attempted due to noise. •...
  • Page 155 CHAPTER 5 SELF DIAGNOSIS ##0201 [TX/RX] DCN reception by other than normal binary protocol Cause Countermeasure • The other party’s machine is not capable of • Have the other party’s machine set so that it reception. (No paper) can receive. (Set paper) •...
  • Page 156 CHAPTER 5 SELF DIAGNOSIS ##226 [TX/RX] System error (main program error) Cause Countermeasure • CPU malfunctioned due to noise. • Turn the power off then on. ##229 [RX] Memory reception due to recording system lock Cause Countermeasure • Unknown. • Press the start key and print the image. ##0232 [TX] ENCODE control unit malfunction Cause Countermeasure...
  • Page 157 CHAPTER 5 SELF DIAGNOSIS ##0261 [TX/RX] System error occurred between modem and gate array Cause Countermeasure • Internal unit fault (When RS became 1, CS • Replace the modem PCB. did not become 1.) ##0280 [TX] Limit for the number of protocol signal re-transmissions is exceeded during trans- mission Cause Countermeasure...
  • Page 158 CHAPTER 5 SELF DIAGNOSIS ## 0282 [TX] Limit for the number of protocol signal re-transmissions is exceeded during transmission Cause Countermeasure • The line condition is poor. After EOM output (1) Raise the modem output level in #2 the appropriate signal can not be received MENU parameter 007, so the other because the image signal or EOM signal is party’s machine can properly receive the...
  • Page 159 CHAPTER 5 SELF DIAGNOSIS ##0284 [TX] TCF output malfunction, DCN received during transmission Cause Countermeasure • The other party’s machine can not receive. • Contact the other party and have the (no paper) machine set so it can receive. • User’s telephone number is not registered. •...
  • Page 160 CHAPTER 5 SELF DIAGNOSIS ##0288 [TX] Signal other than PIN, PIP, MCF, RTP, RTN received after EOP output at time of transmission Cause Countermeasure • Protocol signal abnormality. • Record the communication procedure sound on DAT and analyze it. ##0289 [TX] Signal other than PIN, PIP, MCF, RTP, RTN received after EOM output at time of transmission Cause Countermeasure...
  • Page 161 CHAPTER 5 SELF DIAGNOSIS ##0323 [RX] Abnormal nBD signal output in the laser scanner unit Cause Countermeasure • Internal unit fault. (laser light intensity does (1) Check the connection of the cable not meet the specification) between the laser scanner unit and the DC controller PCB.
  • Page 162 CHAPTER 5 SELF DIAGNOSIS ##0671 [RX] Line is released due to T1 time-out when the procedure does not proceed beyond phase 2 after detection of CM signal on the calling side at the time a V.8 call is received Cause Countermeasure •...
  • Page 163 CHAPTER 5 SELF DIAGNOSIS ##0675 [RX] Line is released due to T1 time-out when the procedure does not proceed from phase 3 and phase 4 to beyond the control channel during V.34 transmission Cause Countermeasure • The transmitter’s line is cut at phase 3 or •...
  • Page 164 CHAPTER 5 SELF DIAGNOSIS ##0753 [TX] Limit for the number of protocol signal re-transmissions is exceeded or T5 time limit (60 seconds) is exceeded after PPS-NULL output Cause Countermeasure • The other party’s machine’s page buffer is (1) Set ECM Tx to “OFF” in the user mode full, or RNR was received after output of data entry’s Tx settings function settings PPS-NULL because the machine was in...
  • Page 165 CHAPTER 5 SELF DIAGNOSIS ##0757 [TX] DCN received after PPS-MPS output Cause Countermeasure • The line condition is poor and PPS-MPS • Raise the modem output level in #2 MENU can not be properly received. parameter 007, so the other party’s machine can properly receive PPS-MPS.
  • Page 166 CHAPTER 5 SELF DIAGNOSIS ##0760 [TX] A significant signal can not be detected and the limit for number of protocol sig- nal re-transmissions is exceeded after PPS-EOM output Cause Countermeasure • The line condition is poor and the other (1) Raise the modem output level in #2 MENU party’s machine can not receive PPS-EOM parameter 007, so the other party’s properly.
  • Page 167 CHAPTER 5 SELF DIAGNOSIS ##0764 [TX] Limit for number of protocol signal re-transmissions is exceeded after PPS-EOM output Cause Countermeasure • The line condition is poor. After PPS-EOM • Raise the modem output level in #2 MENU output, PPR was received 4 times and CTC parameter 007, so the other party’s was output, but the other party’s machine machine can properly receive CTC.
  • Page 168 CHAPTER 5 SELF DIAGNOSIS ##0768 [TX] Limit for the number of protocol signal re-transmissions is exceeded or T5 time limit (60 seconds) is exceeded after PPS-EOP output Cause Countermeasure • The other party’s machine’s page buffer is (1) Set ECM Tx to “OFF” in the user mode full, or RNR was received after output of data entry’s Tx settings.
  • Page 169 CHAPTER 5 SELF DIAGNOSIS ##0772 [TX] DCN received after EOR-NULL output Cause Countermeasure • The line condition is poor and EOR-NULL • Raise the modem output level in #2 MENU can not be properly received. parameter 007, so the other party’s machine can properly receive EOR-NULL.
  • Page 170 CHAPTER 5 SELF DIAGNOSIS ##0775 [TX] A significant signal can not be detected and the limit for number of protocol sig- nal re-transmissions is exceeded after EOR-MPS output Cause Countermeasure • The line condition is poor and the other • Raise the modem output level in #2 MENU party’s machine can not properly receive parameter 007, so the other party’s EOR-MPS.
  • Page 171 CHAPTER 5 SELF DIAGNOSIS ##0779 [TX] ERR received after EOR-MPS output Cause Countermeasure • The line condition is poor and frequently the (1) Raise the modem output level in #2 other party’s machine can not properly MENU parameter 007, so the other receive the image signal.
  • Page 172 CHAPTER 5 SELF DIAGNOSIS ##0783 [TX] Limit for the number of protocol signal re-transmissions is exceeded or T5 time limit (60 seconds) is exceeded after PPS-EOM output Cause Countermeasure • The other party’s machine’s page buffer is (1) Set ECM Tx to “OFF” in the user mode full, or RNR was received after output of data registration’s Tx settings.
  • Page 173 CHAPTER 5 SELF DIAGNOSIS ##0787 [TX] DCN received after EOR-EOP output Cause Countermeasure • The line condition is poor and the other • Raise the modem output level in #2 MENU party’s machine can not properly receive parameter 007, so the other party’s EOR-EOP.
  • Page 174 CHAPTER 5 SELF DIAGNOSIS ##0790 [RX] ERR output after EOR-Q reception Cause Countermeasure • The line condition is poor and frequently the (1) Have the other party’s machine’s output other party’s machine can not properly level raised so the signal can be received receive the image signal.
  • Page 175 CHAPTER 5 SELF DIAGNOSIS ##0795 [TX/RX] Problem occurred in the ?communications? decoding processing Cause Countermeasure • The communication codec is busy. (1) Turn the power off then on. (2) Replace the FAX PCB. ##0799 [TX] System error Cause Countermeasure • EOR output attempted during speed dial (1) Turn the power off then on.

  • Page 178: Appendix

    APPENDIX A. GENERAL TIMING CHART • Conditions: Copy / A4 paper / main unit cassette pick-up / 3 sheets Power ON Start ON STBY INTR2 SCFW SCRV SCFW SCRV LSTR STBY INTR1 SCRV SCFW Main motor (M601) 150°C control 160°C control Fixing heater Reverse Forward...

  • Page 180: B. Signals And Abbreviations

    APPENDIX B. SIGNALS AND ABBREVIATIONS LASER INTENSITY SWITCH signal 1200DPI BIAS SWITCH signal LASER SCANNER MOTOR ACCELERATE command BEAM DETECTION INPUT signal CVROPN FRONT COVER OPEN signal CL301D VERTICAL PATH ROLLER CLUTCH DRIVE command CL302D REGISTRATION CLUTCH DRIVE command DCPWM PRIMARY BIAS DC CONTROL signal DCSON STATIC ELIMINATOR BIAS DRIVE signal...
  • Page 182 C. GENERAL CIRCUIT DIAGRAM 1. Image processor PCB Image processor PCB (1/3) TP204 Control panel sub-PCB 1 2 3 4 5 6 7 8 9 1011121314 15 1 2 3 4 5 6 7 8 9 1011121314 15 1 2 3 4 5 6 7 8 9 1011121314 1 2 3 4 5 6 7 8 9 1011121314 15 Scanning lamp TP201...
  • Page 183 Image processor PCB (2/3) for G3FAX MODEM for ADF relay PCB Reserved J202 J205 J218 Image processor PCB J209 J201 J215 for DC power supply PCB for DC controller PCB Reserved...
  • Page 184 Image processor PCB (3/3) Image processor PCB 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 J204 J210...

  • Page 185: Dc Controller Pcb

    2. DC controller PCB DC controller PCB (1/2) J190 for Image processor PCB for Analog processor PCB J184 J182 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 6 5 4 3 2 1 for G3FAX NCU board...
  • Page 186 DC controller PCB (2/2) Cassette paper Paper width Paper length Pick-up Registration Pick-up vertical VR501 supply sensor sensor edge sensor sensor paper sensor path clutch Multifeeder Registration SW501 PS501 pick-up solenoid clutch PS305 PS304 PS301 PS303 PS302 Pick-up solenoid Multifeeder paper Test print Adjust CL301...
  • Page 187 3. Cassette Feeder Feeder controller PCB Feeder motor Pick-up solenoid Paper supply sensor Pick-up sensor Cassette size sensor switch for main body DC controller PCB M651 PS652 PS651 SW651 SL651 1 2 3 1 2 3 1 2 3 4 J677 J680 J681...
  • Page 188 4. ADF ADF relay PCB Document width sensor circuit diagram PS851 PS852 ADF motor Document length thermoswitch sensor 3 Document length Document length Document leading Document ADF closed sensor TH801 sensor 1 sensor 2 Only use inch edge sensor sensor ADF motor PS802 PS803...
  • Page 190 APPENDIX D. SPECIFICATIONS Type Item Specifications Main unit Desk top Copyboard Fixed Light source Xenon lamp Lens Fixed focal lens Photosensitive medium OPC (φ 30) Method Item Specifications Copying Indirect electrostatic copying method Charging AC roller charging method Exposure Semiconductor laser Copy density adjustment Automatic or manual Developing...
  • Page 191 APPENDIX Functions Item Specifications Types of document Sheet, book, three dimensional objects (up to max. 2kg) A3 / 11 × 17 Max. document size Wait time 15 seconds or less from power ON (20°C) 7 seconds or less from the energy saver mode being cancelled First copy time 12 seconds or less (main unit cassette pick-up, 1-to-1 copy, A4, no AE)

  • Page 192: Other

    5 to 35°C environment Humidity range 10 to 90% RH Atmospheric pressure 709 to 1013hpa range Power Main unit supply GP160 GP160DF • 230V(ITA): PNSxxxxx • 230V(ITA): PHLxxxxx • 230V(UK): QCTxxxxx • 230V(UK): QCLxxxxx • 230V(FRN): SBTxxxxx • 230V(FRN): SBRxxxxx •...

  • Page 193: Copy Speed

    APPENDIX Copy speed Reproduction mode Size Copy paper size No. of copies / minute A4 (210 × 297mm) Direct copy A3 (297 × 420mm) B4 (257 × 364mm) A4R (297 × 210mm) B5 (182 × 257mm) B5R (257 × 182mm) A4 (148.5 ×...

  • Page 194: Communication Section

    ECM-MMR/14.4 kbps: approx. 6 sec ECM-MMR/9.6 kbps: approx. 9 sec G3 MH/14.4 kbps: approx. 9 sec G3 MH/9.6 kbps: approx. 13 sec G3 MR/9.6 kbps: approx. 12 sec G3 MR/14.4 kbps: 8 sec *: When standard Canon Fax chart no. 1 is used. A-17...

  • Page 195: Scanning System

    600 dpi (recording) Memory Item Description Image memory Standard 1 MB (approx. 64 pages: when standard Canon Fax (for 230 V model) chart no. 1 is used) Expanded memory (accessory): 8 MB (max. 9 MB; approx. 576 pages) Power outage backup...

  • Page 196: 10. Transmission Functions

    APPENDIX 10. Transmission functions Item Description Memory transmission Yes (approx. 64 pages/with expanded memory: 576 pages Direct (manual) transmission Batch transmission Up to 210 addresses (one-touch: 84, speed dialing: 116, numer- ic key dialing: 10) Memory polling Yes, memory box function transmission Confidential mailbox Confidential mailbox function with specific address transmission...

  • Page 197: 12. Reception Functions

    APPENDIX 12. Reception functions Item Description Manual reception Confidential reception Yes, confidential mailbox function using memory mailbox Memory reception Yes, approx. 64 pages (with standard 1 MB memory)/approx. 576 pages (with 8 MB expanded memory) Forced memory reception Rotation reception Number of reception 1 (programmable between 1 to 99) copies...

  • Page 198: 13. Activity Management Function

    APPENDIX 13. Activity management function Item Description Reports User data Activity report (40 transactions) Tx report Rx report Memory clear report Document memory list 1-touch list 1 Coded dial list 1 Group dial list User data Confidential Rx report Memory box report Service data System data list System dump list...
  • Page 199 APPENDIX Item Specifications Document pick-up system Omatic pick-up/delivery system Document types One-sided sheet documents (50 to 200 g/m × Document size A3, B4, A4, A4R, B5, B5R, A5, A5R, 11 17, LGL, LTR, LTRR (paper feed up to 1 m is possible during fax transmission) Document set orientation •...
  • Page 200 Prepared by OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DEPARTMENT 3 OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DIVISION CANON INC. Printed in Japan REVISION 0 (FEB. 1999) [28319] 5-1, Hakusan 7-chome, Toride-shi, Ibaraki 302-8501 Japan...
  • Page 201 The publication is printed on This publication is printed on 70% reprocessed paper. 70% reprocessed paper. PRINTED IN JAPAN (IMPRIME AU JAPON) 0299AB1.51-1...

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