Troubleshooting
Please find attached an overview of the most common problems. If you have further questions, please contact your Canton dealer,
contact our service hotline at Tel. + 49 (0) 6083 287-0 or send us an e-mail to info@Canton.de.
Problem
Possible cause
The Soundbox 3 does
1. Mains cable not connected to power outlet
not turn on.
and / or the Soundbox 3.
The Soundbox 3 does
1. Protective film not removed.
not respond to the
2. The battery is empty .
remote control.
No sound.
1. Sound format of the source device
2. There is no signal from the player.
3. Cable not connected correctly / defective cable.
Sound reproduction
1. Volume of the Soundbox 3 or the source
too quiet.
2. The max. possible volume was limited by
selected is incorrectly.
device is set too low.
means of the "Volume" function [VOL].
Solution
1. Establish connection.
1. Remove the protective film on the remote control.
2. Replace the battery, make sure the polarity is
correct when inserting.
1. Please check the correct setting of your source device.
2. The volume control might be set to "zero" and must be
increased (please refer to the manual of the device).
3. Check the connection between the player and the Sound-
box 3 and replace the cable if necessary.
1. Increase the volume with the "Volume" button.
Increase the volume of the source device.
2. Increase the max. possible volume according
to instructions.
English
3 8 1
Need help?
Do you have a question about the Smart Soundbox 3 and is the answer not in the manual?