Returns And Warranty Policy - HiBoost Smart Link F15G-5S-BTW User Manual

Returns and Warranty Policies
30-Day Money-Back: All HiBoost products are protected by a 30-day money- back
guarantee. If for any reason the performance of any product is not acceptable, the
product may be returned to the reseller with a dated proof of purchase.
3-Year Warranty: HiBoost signal boosters and kits are warranted for 3 years. Customers
can choose to return the signal boosters and kits directly to the manufacturer at the
purchaser's expense with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by HiBoost. HiBoost will repair or replace the unit
and will cover the cost of delivery for consumers located within the continental U.S and
Canada.
This warranty does not apply to any signal boosters or kits determined by HiBoost to
have been subjected to misuse, abuse, neglect, or mishandling that alters or damages
physical or electronic properties. We do not recover any Signal Supervisor application
network connectivity issues. The cell phone booster relies on a strong, continuous
and reliable connection to the internet in order to communicate with the cell phone
application. For all Signal Supervisor Application related issues, please check your
network strength and call our technical support. Failure to use a surge protected AC
power strip with at least a 1000 Joule rating will void your warranty. Damage caused by
lightning is not covered by this warranty.
All HiBoost products that are packaged with other HiBoost accessory products are in-
tended for resale and used as a single integrated system. Such product kits are required
to be sold to the end users or subsequent reseller as packaged. RMA numbers may be
obtained by contacting Technical Support at 972-870- 5666.
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