Recording A Live Call; Viewing And Returning Missed Calls - Cisco SPA 525G User Manual

Unified communications manager express for the cisco small business ip phone (spcp)
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Using Basic Phone Functions

Recording a Live Call

Recording a Live Call
STEP 1
STEP 2

Viewing and Returning Missed Calls

STEP 1
STEP 2
STEP 3
Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)
If this feature is available on your phone, you can record a call.
Press LiveRcd. This puts the other party on-hold and initiates a call to the
configured live record number.
Press LiveRcd again to stop the recording.
The LCD screen on your IP phone notifies you if a call came in that was
unanswered.
To return a missed call:
If the LCD screen shows a missed call, press the Missed softkey to view a list
of missed calls.
If the LCD screen does not show a missed call:
Press the Setup button.
Scroll to Call History and press the Select button.
Scroll to Missed Calls and press the Select button. You can do one of the following
tasks:
Press Dial to dial the number that called you.
Press EditDial to edit the number before calling it, and then press Dial.
If a call is from a long distance number, you may have to edit the call
NOTE
before returning it. For example, you may need to enter the prefix digit
that your system requires for an outgoing call.
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