CUMMINS ALLISON Money Machine 2 User Manual
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CUMMINS ALLISON Money Machine 2 User Manual

Self-service coin counter bin
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Money Machine
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Self-service coin counter bin models
User guide

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Questions and answers

Joy Butler
February 18, 2025

how do you set the date on the coin counter

0
1 comments:
Mr. Anderson
February 18, 2025

To set the date on the CUMMINS ALLISON Money Machine 2 coin counter:

1. Enter the desired START DATE.
2. Enter the desired END DATE.
3. Select UPDATE.
4. Select PRINT ALL DAYS.

This answer is automatically generated

0
Ashley Garren
March 17, 2025

How to change the time

User image 67d88fa9cb5cd
0
Jenn
April 3, 2025

How to set time and date in Machine. Date and time is not correct

0

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Summary of Contents for CUMMINS ALLISON Money Machine 2

  • Page 1 Money Machine ® Self-service coin counter bin models User guide...

  • Page 2: Safety Information, Power Specifications

    Safety information, power specifications High voltage inside. Risk of electric shock. Do not attempt repairs. Repairs must be made by authorized Cummins Allison personnel. Plug three-prong grounded plug (supplied) into properly grounded three-prong outlet. Read and understand all instructions before use.

  • Page 3: Table Of Contents

    Table of contents Safety information, power specifications ................2 About this guide ........................3 Machine diagram ........................3 Getting started ........................4 How to use the system ......................5 Troubleshooting ........................ 10 Report management ......................16 Daily cleaning and testing procedures ................25 About this guide This guide covers basic features of the Money Machine 2 coin counter with single or dual ®...

  • Page 4: Getting Started

    Getting started Powering on the system Power on your Money Machine 2 system and get started processing coin. High voltage inside. Risk of electric shock. Do not attempt repairs. Repairs must be made by authorized Cummins Allison personnel. Plug three-prong grounded plug (supplied) into properly grounded three-prong outlet.

  • Page 5: How To Use The System

    How to use the system Attendant Login If a transaction is interrupted, or “Momentary Delay, please call an attendant” appears on the consumer screen, the attendant should login to access the MAIN SYSTEM MENU and review Machine Status Message and Machine Details. Refer to “Troubleshooting” for more information.
  • Page 6 Main System Menu Most management functions of the Money Machine 2 operating system are accessed via the MAIN SYSTEM MENU screens shown below. Single bin screen Dual bin screen 6 | Money Machine 2 bin models | How to use the system...
  • Page 7 Item Description Access ATTENDANT MAIN MENU screen for reports 1. Attendant and bin clearing. Reports condition of machine/errors. 2. Machine Status Message Calendar Day Total, Reject Count, Bin Balance and 3. Machine Status Denomination Totals. Instructions for error resolution. 4. Machine Details Return to the consumer screen.
  • Page 8 Clearing, removing and replacing bins Clear full or partial bin When a hard bin limit is reached during a transaction, the MOMENTARY DELAY screen appears. Attendant should login to the MAIN SYSTEM MENU screen and follow the instructions given to resolve the error. (See Momentary delay on page 10). The current transaction must be ended.
  • Page 9 Handle flyaway hazard. Completely lower bin to floor before releasing handle. Single bin or front bin (dual bin machine) removal: Use a Cummins Allison bin dolly to move bins to a secure indoor location for later transport. 1. Extend and secure handle if using telescoping dolly.

  • Page 10: Troubleshooting

    Replace bin Single bin model or dual bin model, front bin: 1. Insert dolly ball in socket of empty bin. 2. Maneuver bin into machine cavity. 3. Remove dolly from bin. 4. Pull the tab to collapse dolly and store inside machine cabinet (telescoping dolly only).
  • Page 11 Machine status message Machine status is displayed. The following machine status messages require attendant action: • Table jam detected • Laser blocked • Coin jam detected • Hard bin limit has been reached • Coin discrimination limit • Printer error Machine Status Message Machine Details...
  • Page 12 Unlatch the sort disk Sort disk rotates and laser light is present when motor is running. To prevent injury, do not defeat safety interlock switches and avoid direct eye contact with laser. In the event of a table or coin jam, or to remove coins or debris from the sort pad, it may be necessary to raise the sort disk.
  • Page 13 Never wipe sort disk or pad, except as instructed on page 26. Latch the sort disk Before operating Money Machine 2, latch the sort disk as shown. DO NOT attempt to force the sort disk onto the sort pad for latching. If the disk resists being lowered into position, raise it again.
  • Page 14 Printer error Solutions to some common printer problems are described in this section. The following printer errors may appear in the Machine Status Message: • Printer error. Printer offline. • Printer paper low. • Printer error – out of paper. •...
  • Page 15 Clear printer jam or replace printer paper Perform the following steps to clear a jam or replace the printer paper in CUSTOM printers. If your machine has a Citizen printer and you need assistance, please contact your CA representative or service technician for instructions. Always pull paper out from the back of the machine with print head raised.

  • Page 16: Report Management

    Report management Attendant main menu The ATTENDANT MAIN MENU screen is accessed via a button on the MAIN SYSTEM MENU screen (see Main System Menu on page 6). Menu options include generating reports and clearing the bin or business day. View and print reports From the REPORT MAIN MENU screen, the following reports may be generated: •...
  • Page 17 Transaction history report The TRANSACTION HISTORY REPORT screen allows viewing of onscreen reports. Consumer transactions are displayed chronologically in columns starting from the most recent at the far left. Use the scroll bar as needed to view transactions. Item Description View coin statistics or bin statistics showing denomination 1.
  • Page 18 1. To filter the transaction history report, choose one of the following from the drop-down list: • Date • Set a start and end range • Audit Number • Total Amt Processed • Transaction Type 2. Press OK. 3. View results and, if desired, print the report.
  • Page 19 Calendar Day Totals Report Prints counted coin data for specified calendar day(s). The CALENDAR DAY TOTALS REPORT screen database contains only days in which valid or foreign coin is counted. If a date does not appear, no coin was counted during that 24-hour period.
  • Page 20 4. To get a summary report for a specific date range: a. Enter the desired START DATE. b. Enter the desired END DATE. c. Select UPDATE. d. Select PRINT ALL DAyS. 4a 4b PRINT DAY REPORT PRINT DAY TRANSACTIONS PRINT ALL DAYS 20 | Money Machine 2 bin models | Report management ®...
  • Page 21 Business Day Totals Report The BUSINESS DAY TOTALS REPORT screen prints coin data for a specific business day/ time period. Can be set to occur automatically at a specific time, every 24 hours, or can be manually cleared at any time. 1.
  • Page 22 6. To get a summary report for a specific date range: a. Enter the desired START DATE. b. Enter the desired END DATE. c. Select UPDATE. d. Select PRINT ALL DAyS. PRINT DETAILED PRINT DAY REPORT DAY REPORT PRINT DAY TRANSACTIONS PRINT ALL DAYS PRINT WEEKLY REPORT 22 | Money Machine...
  • Page 23 Bin Totals Report The BIN TOTALS REPORT screen prints bin totals for a single bin, for all bins, or for a specified date range. Two copies of a single bin report are usually printed before clearing a full or partial bin for removal.
  • Page 24 PRINT BIN REPORT PRINT ALL BINS 24 | Money Machine 2 bin models | Report management ®...

  • Page 25: Daily Cleaning And Testing Procedures

    Daily cleaning and testing procedures Daily cleaning of Money Machine 2 machines is recommended to ensure maximum productivity and reliability. Transaction testing should be completed based on your organization’s requirements. Recommended cleaning materials Simple Green, the recommended cleaning agent, can be an eye irritant.
  • Page 26 If disk cannot be cleaned with a clean, dry microfiber towel or cotton cloth, contact your Cummins Allison service representative for assistance. 9. Lower sort disk and secure latch. See Latch the sort disk on page 13.
  • Page 27 1. Run one or two known rejects (foreign coin or tokens). 2. Verify rejects are returned via the coin return chute or cup. 3. If foreign coin(s) are not rejected, contact Cummins Allison. Daily cleaning and testing procedures | Money Machine 2 bin models | 27 ®...
  • Page 28 Information is subject to correction or change without prior notice. This manual contains proprietary information of Cummins Allison. It is intended solely for the information and use of parties authorized by Cummins Allison to maintain the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without express written permission of Cummins Allison.

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