Canon imageRunner 2200 Service Manual
Hide thumbs Also See for imageRunner 2200:
Table of Contents

Advertisement

SERVICE GUIDE
CANON U.S.A., INC.
Rev. 0
SYSTEMS & TECHNICAL SUPPORT DIVISION
June 2001

Advertisement

Table of Contents
loading

Summary of Contents for Canon imageRunner 2200

  • Page 1 SERVICE GUIDE CANON U.S.A., INC. Rev. 0 SYSTEMS & TECHNICAL SUPPORT DIVISION June 2001...
  • Page 2 2200/2800 Series Service Guide IMPORTANT SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER. USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
  • Page 3 Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used only by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as...
  • Page 4: Table Of Contents

    2200/2800 Series Service Guide Table of Contents Product Overview ............................1 Design Features..............................1 Small Footprint Design............................1 New Optional Output and Finishing Capabilities....................1 Scanning Unit (Light and Sensor) ........................2 High Capacity Hard Disk and Memory ......................2 III. Product Configuration ............................4 imageRUNNER 2200/2800 ..........................5 Connectivity Accessories...........................5...
  • Page 5 Authorized Training Provider Course Equipment ...................22 VIII. Service Requirements ...........................23 Authorization Policy............................23 Service Recommendation ..........................24 Appendix ................................25 imageRUNNER 2200/2800/3300 Series Limited Warranty Conditions ............25 Canon GPR-6 Drum Unit Limited Warranty....................26 imageRUNNER 2200/2800 Series Service Guide Rev. 0 June 2001 Page iv...
  • Page 6: Product Overview

    Optional network printing, Super G3 Fax capabilities, and network scanning can be added as upgrades. The newly added features for the imageRUNNER 2200/2800 Series include Job Build Mode, Merge Document Mode, Scanning, Cover/Sheet Insertion, Mailboxes, Copy Reservation, and Scan Once-Print Many.
  • Page 7: Scanning Unit (Light And Sensor)

    Scanning Unit (Light and Sensor) The improved technology of the reading unit incorporates a smaller scanning light and sensor, enabling the imageRUNNER 2200/2800 to have a smaller footprint, reducing the cost of the units. High Capacity Hard Disk and Memory The 5.1 GB Hard Drive and 128 MB shared memory for copy and print...
  • Page 8 The user can scan, store, and arrange documents in any order to a Mailbox from the PC, DADF, or Platen Glass. 5. Copy Reservation The imageRUNNER 2200/2800 can store or reserve up to five different copy jobs decreasing user wait time and increasing productivity for the user.
  • Page 9: Product Configuration

    Saddle Finisher-G1 Inner 2-Way Tray-A1 DADF-H1 Paper Deck-L1 Cassette Feeding Unit-W1 Items included in the imageRUNNER 2200/2800 Box 1 x Right Lower Cover 1 x Drum Unit 1 x FL Cassette-U1(L) 1 x FL Cassette-V1(S) 1 x Operator Manual Users Guide (English)
  • Page 10: Imagerunner 2200/2800

    2200/2800 Series Service Guide imageRUNNER 2200/2800 Item Item Number imageRUNNER 2200/2800 imageRUNNER 2200 shown with optional: Finisher-J1 DADF-H1 Cassette Feeding Unit-W1 imageRUNNER 2200 6583A002AA/BA imageRUNNER 2800 6379A002AA/BA Connectivity Accessories Item Item Number Network Multi-PDL Print Kit-C1 6895A001AA TokenRing Kit...
  • Page 11: Supplies

    2200G/2800G models based imageRUNNER 2200/2800 Series and meet the same product performance specifications. The only difference is the imageRUNNER 2200G/2800G models include the Duplexing Automatic Document Feeder-H1 (DADF-H1) as standard equipment, whereas the DADF-H1 is an optional accessory for the imageRUNNER 2200/2800.
  • Page 12: Specifications

    25% - 800% (in 1% increments) From glass Magnification 25% - 400% (in 1% increments) From document feeder imageRUNNER 2200 Up to 22 ppm (LTR) Multipage Copy Speed imageRUNNER 2800 Up to 28 ppm (LTR) 5.8 second or less from platen glass, 6.6 second or less from ADF...
  • Page 13: Dadf-H1

    10 lb. Bond to 32 lb. Bond (one side) DADF Paper 13 lb. Bond to 32 lb. Bond (2-sided) imageRUNNER 2200 Up to 22 ipm Document Feeding Speed imageRUNNER 2800 Up to 28 ipm From first page (top of the original)
  • Page 14: Saddle Finisher-G1

    2200/2800 Series Service Guide Saddle Finisher-G1 Saddle Finisher-G1 17 lb. - 20 lb. Bond Acceptable Paper Weight Number Of Trays 1Tray + Saddle Stitch Tray 1,000 Sheets LTR / 500 Sheets 11"x17" Capacity Per Tray Paper Size STMT to 11"x17"...
  • Page 15: Inner 2-Way Tray-A1

    2200/2800 Series Service Guide Inner 2-Way Tray-A1 Inner 2-Way Tray-A1 17 lb. - 32 lb. Bond Acceptable Paper Weight Number Of Trays 2 trays Up to 250 LTR Capacity Per Tray Up to 100, STMT, STMTR, LTRR, LGL, 11' x 17"(For both 1 & 2 trays) Paper Size STMT - 11"...
  • Page 16: Network Multi-Pdl Print Kit-C1

    2200/2800 Series Service Guide Network Multi-PDL Print Kit-C1 Network Multi-PDL Print Kit-C1 imageRUNNER 2200/2800 Connectable Device Canon Custom CPU Uses main unit DIMM (128MB Standard) Memory Storage Uses main unit HDD (5.1GB or higher) Continuous Print Speed 22/28/33 ppm (LTR) LTR, LGL, STMT, 11"x17", A5, A4, A3, B4, B5, COM10, Monarch, DL, C5...
  • Page 17: Service Features

    Figure 1 NEMA 5-15R Receptacle (15 ampere) Based on hardware installation only with a technician experienced on the imageRUNNER 2200/2800 Series. The DADF-H1 is standard on imageRUNNER 2200G/2800G models. imageRUNNER 2200/2800 Series Service Guide Rev. 0...
  • Page 18: Soft Counter

    (FDIMM) on the Main Controller Printed Circuit Board (PCB) When the hard disk drive is replaced, the Service Support Tool is used to format the new HDD and load software. Canon U.S.A. will make the data for these updates available to the dealers via CD-ROM.
  • Page 19: Computer Requirements For Upgrading

    Exemption clause: Canon U.S.A. or any of its affiliates or dealers will not be liable for any damages for loss of data received or stored on the hard disk, including loss arising from lost opportunity to use such data, even if Canon is informed of the possibility of such damages.
  • Page 20: Consumables

    2200/2800 Series Service Guide Consumables Product Estimated Description Quantity Remarks Number Life (sheets GPR-6 Black Toner 6% line original 6647A003AA 15,000 GPR-6 Drum Unit 6648A004AA 55,000 Consumable Parts For The Main Unit Part Estimated Part Description Quantity Remarks Number...
  • Page 21: Dadf-H1 Consumable Parts

    2200/2800 Series Service Guide DADF-H1 Consumable Parts Part Estimated Part Description Quantity Remarks Number Life (scans) Pickup Roller FB5-9446-000 80,000 Separation Pad FF6-1291-000 80,000 Actual pages processed Separation Roller FB5-9445-000 80,000 Feeding Roller Guide FF6-1273-000 80,000 Customer Maintenance Item...
  • Page 22: Periodic Maintenance

    2200/2800 Series Service Guide Periodic Maintenance Item Estimated Timing imageRUNNER 2200/2800 Main Unit No. 1 through No. 3 mirror (cleaning) 120,000 pages Scanner reflecting shade (cleaning) 120,000 pages Lens (cleaning) 120,000 pages Original size sensor (cleaning) 120,000 pages Scanner cable (check)
  • Page 23: Service Policy

    Escalation Procedure The Canon Connectivity escalation procedure diagrammed below should be utilized for the support of the imageRUNNER 2200/2800. imageRUNNER 2200/2800 Not Operating Properly Technician escalates the problem to the supervisor and dealership technical support Dealership Needs Canon’s Assistance...
  • Page 24: Internet Systems And Technical Support

    24 hours a day, 7 days a week. If you do not already have access to the Canon e-support center, you can register by contacting the Technical Support Center during the business hours of 9AM to 8PM Eastern Time at 1-800-528-2830.
  • Page 25: Technical Training

    2200/2800 Series Service Guide VII. Technical Training Overview The imageRUNNER 2200/2800/3300 course focuses on three key areas; overview imageRUNNER 2200/2800/3300, hardware technology and connectivity of the Printer Board. Through a combination of lectures, hands-on labs, and demonstrations, the student will learn the imageRUNNER 2200/2800/3300 technology.
  • Page 26: Who Should Attend

    2200/2800 Series Service Guide 2. Course Equipment Canon U.S.A. Certified Technical Trainers deliver all of the training. Classrooms are highly equipped, state-of-the-art connectivity centers. Instruction will consist of service-related labs, hands-on exercises, and a final examination. Delivery is highly sophisticated and consists of videos and graphics embedded in our PowerPoint presentations.
  • Page 27: Training Facilities

    2200/2800 Series Service Guide Training Facilities Training is available in each of the Canon U.S.A. regional offices: o Jamesburg, New Jersey o Norcross, Georgia o Itasca, Illinois o Irving, Texas o Irvine, California These state-of-the-art educational centers are complete with all of the required computer, network, and Canon products necessary to provide each student with the highest quality training available.
  • Page 28: Service Requirements

    • Novell CNA or Novell CNE / Microsoft MCSE™ certification. • Canon U.S.A. copier service technician with two years of experience centered on connectivity products. A degree in computer science, engineering, or a computer technician with two years of experience is required in the above areas.
  • Page 29: Service Recommendation

    2200/2800 Series Service Guide Service Recommendation Canon U.S.A. strongly recommends that dealers have a laptop computer available for use as a primary servicing tool to adequately service the imageRUNNER 2200/2800 Series. This laptop must meet the specifications that are listed in the Computer Requirements For Upgrading of the Service Features Section on Page 14.
  • Page 30: Appendix

    Canon's operator's manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon's service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which...
  • Page 31: Canon Gpr-6 Drum Unit Limited Warranty

    30 days after delivery to the original purchaser of the Drum Unit or use of it to make 12,000 copies, whichever comes first. If the Drum Unit proves to be defective within this warranty period, Canon shall, at its sole option, replace it without charge.

This manual is also suitable for:

Imagerunner 2800

Table of Contents