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SERVICE GUIDE CANON U.S.A., INC. Rev. 0 SYSTEMS & TECHNICAL SUPPORT DIVISION June 2001...
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2200/2800 Series Service Guide IMPORTANT SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER. USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
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Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used only by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as...
2200/2800 Series Service Guide Table of Contents Product Overview ............................1 Design Features..............................1 Small Footprint Design............................1 New Optional Output and Finishing Capabilities....................1 Scanning Unit (Light and Sensor) ........................2 High Capacity Hard Disk and Memory ......................2 III. Product Configuration ............................4 imageRUNNER 2200/2800 ..........................5 Connectivity Accessories...........................5...
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Authorized Training Provider Course Equipment ...................22 VIII. Service Requirements ...........................23 Authorization Policy............................23 Service Recommendation ..........................24 Appendix ................................25 imageRUNNER 2200/2800/3300 Series Limited Warranty Conditions ............25 Canon GPR-6 Drum Unit Limited Warranty....................26 imageRUNNER 2200/2800 Series Service Guide Rev. 0 June 2001 Page iv...
Optional network printing, Super G3 Fax capabilities, and network scanning can be added as upgrades. The newly added features for the imageRUNNER 2200/2800 Series include Job Build Mode, Merge Document Mode, Scanning, Cover/Sheet Insertion, Mailboxes, Copy Reservation, and Scan Once-Print Many.
Scanning Unit (Light and Sensor) The improved technology of the reading unit incorporates a smaller scanning light and sensor, enabling the imageRUNNER 2200/2800 to have a smaller footprint, reducing the cost of the units. High Capacity Hard Disk and Memory The 5.1 GB Hard Drive and 128 MB shared memory for copy and print...
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The user can scan, store, and arrange documents in any order to a Mailbox from the PC, DADF, or Platen Glass. 5. Copy Reservation The imageRUNNER 2200/2800 can store or reserve up to five different copy jobs decreasing user wait time and increasing productivity for the user.
Saddle Finisher-G1 Inner 2-Way Tray-A1 DADF-H1 Paper Deck-L1 Cassette Feeding Unit-W1 Items included in the imageRUNNER 2200/2800 Box 1 x Right Lower Cover 1 x Drum Unit 1 x FL Cassette-U1(L) 1 x FL Cassette-V1(S) 1 x Operator Manual Users Guide (English)
2200G/2800G models based imageRUNNER 2200/2800 Series and meet the same product performance specifications. The only difference is the imageRUNNER 2200G/2800G models include the Duplexing Automatic Document Feeder-H1 (DADF-H1) as standard equipment, whereas the DADF-H1 is an optional accessory for the imageRUNNER 2200/2800.
25% - 800% (in 1% increments) From glass Magnification 25% - 400% (in 1% increments) From document feeder imageRUNNER 2200 Up to 22 ppm (LTR) Multipage Copy Speed imageRUNNER 2800 Up to 28 ppm (LTR) 5.8 second or less from platen glass, 6.6 second or less from ADF...
10 lb. Bond to 32 lb. Bond (one side) DADF Paper 13 lb. Bond to 32 lb. Bond (2-sided) imageRUNNER 2200 Up to 22 ipm Document Feeding Speed imageRUNNER 2800 Up to 28 ipm From first page (top of the original)
2200/2800 Series Service Guide Saddle Finisher-G1 Saddle Finisher-G1 17 lb. - 20 lb. Bond Acceptable Paper Weight Number Of Trays 1Tray + Saddle Stitch Tray 1,000 Sheets LTR / 500 Sheets 11"x17" Capacity Per Tray Paper Size STMT to 11"x17"...
2200/2800 Series Service Guide Inner 2-Way Tray-A1 Inner 2-Way Tray-A1 17 lb. - 32 lb. Bond Acceptable Paper Weight Number Of Trays 2 trays Up to 250 LTR Capacity Per Tray Up to 100, STMT, STMTR, LTRR, LGL, 11' x 17"(For both 1 & 2 trays) Paper Size STMT - 11"...
Figure 1 NEMA 5-15R Receptacle (15 ampere) Based on hardware installation only with a technician experienced on the imageRUNNER 2200/2800 Series. The DADF-H1 is standard on imageRUNNER 2200G/2800G models. imageRUNNER 2200/2800 Series Service Guide Rev. 0...
(FDIMM) on the Main Controller Printed Circuit Board (PCB) When the hard disk drive is replaced, the Service Support Tool is used to format the new HDD and load software. Canon U.S.A. will make the data for these updates available to the dealers via CD-ROM.
Exemption clause: Canon U.S.A. or any of its affiliates or dealers will not be liable for any damages for loss of data received or stored on the hard disk, including loss arising from lost opportunity to use such data, even if Canon is informed of the possibility of such damages.
2200/2800 Series Service Guide Consumables Product Estimated Description Quantity Remarks Number Life (sheets GPR-6 Black Toner 6% line original 6647A003AA 15,000 GPR-6 Drum Unit 6648A004AA 55,000 Consumable Parts For The Main Unit Part Estimated Part Description Quantity Remarks Number...
2200/2800 Series Service Guide DADF-H1 Consumable Parts Part Estimated Part Description Quantity Remarks Number Life (scans) Pickup Roller FB5-9446-000 80,000 Separation Pad FF6-1291-000 80,000 Actual pages processed Separation Roller FB5-9445-000 80,000 Feeding Roller Guide FF6-1273-000 80,000 Customer Maintenance Item...
Escalation Procedure The Canon Connectivity escalation procedure diagrammed below should be utilized for the support of the imageRUNNER 2200/2800. imageRUNNER 2200/2800 Not Operating Properly Technician escalates the problem to the supervisor and dealership technical support Dealership Needs Canon’s Assistance...
24 hours a day, 7 days a week. If you do not already have access to the Canon e-support center, you can register by contacting the Technical Support Center during the business hours of 9AM to 8PM Eastern Time at 1-800-528-2830.
2200/2800 Series Service Guide VII. Technical Training Overview The imageRUNNER 2200/2800/3300 course focuses on three key areas; overview imageRUNNER 2200/2800/3300, hardware technology and connectivity of the Printer Board. Through a combination of lectures, hands-on labs, and demonstrations, the student will learn the imageRUNNER 2200/2800/3300 technology.
2200/2800 Series Service Guide 2. Course Equipment Canon U.S.A. Certified Technical Trainers deliver all of the training. Classrooms are highly equipped, state-of-the-art connectivity centers. Instruction will consist of service-related labs, hands-on exercises, and a final examination. Delivery is highly sophisticated and consists of videos and graphics embedded in our PowerPoint presentations.
2200/2800 Series Service Guide Training Facilities Training is available in each of the Canon U.S.A. regional offices: o Jamesburg, New Jersey o Norcross, Georgia o Itasca, Illinois o Irving, Texas o Irvine, California These state-of-the-art educational centers are complete with all of the required computer, network, and Canon products necessary to provide each student with the highest quality training available.
• Novell CNA or Novell CNE / Microsoft MCSE™ certification. • Canon U.S.A. copier service technician with two years of experience centered on connectivity products. A degree in computer science, engineering, or a computer technician with two years of experience is required in the above areas.
2200/2800 Series Service Guide Service Recommendation Canon U.S.A. strongly recommends that dealers have a laptop computer available for use as a primary servicing tool to adequately service the imageRUNNER 2200/2800 Series. This laptop must meet the specifications that are listed in the Computer Requirements For Upgrading of the Service Features Section on Page 14.
Canon's operator's manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon's service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which...
30 days after delivery to the original purchaser of the Drum Unit or use of it to make 12,000 copies, whichever comes first. If the Drum Unit proves to be defective within this warranty period, Canon shall, at its sole option, replace it without charge.