Scale Computing HC3 Installation Manual

Scale Computing HC3 Installation Manual

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©
Scale Computing 2019
HC3 Hardware and System
Installation Guide
Version 3.0: 02/2019
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Summary of Contents for Scale Computing HC3

  • Page 1                       HC3 Hardware and System   Installation Guide                         1  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 2: Table Of Contents

    Storage 7  Miscellaneous 7  HC1000 Family Environment and Power Specifications 8  HC5000 Family Environment and Power Specifications 9  HC3 Software Only Environment and Power Specifications 10  HC3 Installation Preparation 12  What to Expect After Your Purchase 12  Pre-Installation Checklist 12 ...
  • Page 3: Important Safety And Usage Information

    9. Reliable Earthing​ - Reliable earthing of rack-mounted equipment should be maintained. Particular attention  should be given to supply connections other than direct connections to the branch circuit (e.g. use of power  strips).      3  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 4: Online Installation Reference

    Online Installation Reference  Thank you for your recent Scale Computing HC3 System purchase! We are excited to have you as a customer and  look forward to making sure you are satisfied with every part of your experience with Scale Computing. ...
  • Page 5: Hc3 Shipping, Hardware, And Power

    HC3 Shipping, Hardware, and Power  It is important to understand the underlying hardware capabilities and power requirements of your specific node  lines. You'll find the base build options for each HC3 family line as well as their available upgrades in this chapter.   ...
  • Page 6: Storage

    1U Rack Height  HC1250D  1.7” (43mm) H x 17.1” (434mm) W x 28.1” (715mm) D  1U Rack Height  HC1250DF  1.7” (43mm) H x 17.1” (434mm) W x 28.1” (715mm) D      6  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 7: Hc5000 Family Hardware

    Miscellaneous  2U Rack Height  Rack Rails, Power Cables, Bezel  HC1250DF  3.4” (87mm) H x 17.5” (445mm) W x 28.3”  UL/CB, CE, FCC  Onboarding Reference Card  (720mm) D          7  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 8: Hc1000 Family Environment And Power Specifications

    Idle  Load  Startup  Staging  Watts  142.7  204  161.3  37.5  Amps  1.18  1.81  1.334  0.309  kVA  0.1427  0.204  0.1613  0.0375  BTU/hr  486.89  696.05  550.36  127.95  Test Voltage  121.1  120.6  120.9  121.2    8  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 9: Hc5000 Family Environment And Power Specifications

    Startup  Staging  Watts  252  370  276  27.1  Amps  0.84  0.954  1.106  0.89  kVA  0.252  0.37  0.276  0.0271  BTU/hr  859.82  1262.44  941.71  92.47  Test Voltage  122.2  122.2  122.2  122.2        9  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 10: Hc3 Software Only Environment And Power Specifications

      HC3 Software Only Environment and Power Specifications  Lenovo x3550 M5 Operating    Environment  5 °C - 40 °C (41 °F - 104 °F)  Operating Air Temperature  Altitudes above 950 m decrease the maximum system temperature by 1 °C for every ...
  • Page 11 Startup  Staging  Watts  252  370  276  27.1  Amps  0.84  0.954  1.106  0.89  kVA  0.252  0.37  0.276  0.0271  BTU/hr  859.82  1262.44  941.71  92.47  Test Voltage  122.2  122.2  122.2  122.2        11  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 12: Hc3 Installation Preparation

    IP schemes. Once the nodes are  initialized, the HC3 web interface will be available through a web browser and the remainder of the professional  services engagements will be handled through remote meetings with your ScaleCare engineers. ...
  • Page 13: Customer Portal Access

    ■ A KVM may be used but is not recommended for initial configuration  ● A machine local to the HC3 system network for HC3 web interface access after configuration (VPNs, port  forwarding, etc have been seen to block HC3 web interface access in the field) ...
  • Page 14: Login Or Register For A Portal Account

    ● Contact representatives directly    Partners and distributors automatically receive access to the partner Portal when they sign Scale Computing’s  partner agreement. After the agreement is signed, the partner account is activated and the partner receives an email  from myscale@scalecomputing.com containing login information. After that time, additional partner contacts ...
  • Page 15: Environment Questionnaire

        WARNING    When you first log into the Scale Computing Portal be sure to fill out your 'My Profile'  information from the top navigation bar. You can also adjust the time zone while scheduling  individual services.    The selected time zone in your profile will help to determine scheduling availability for your ...
  • Page 16: Scheduling Your Professional Services

          Scheduling Your Professional Services  When you are ready to begin scheduling your professional services engagements, including your HC3 system  installation, follow these steps.    A short video regarding this topic can be found ​ ere​ .  ...
  • Page 17 Reschedule Future Calls button can be used. It cannot reschedule events in the past,  however.    10. A confirmation email will be sent to the email address on record with the Portal user.        17  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 18: Node Configuration

    Gateway, Backplane IP of this node, and Backplane IP of first node in system (which will be the same as  Backplane IP of this node on the first node). See below for an example of the first node’s IP configuration.    18  © ​ Scale Computing 2019 Version 3.0: 02/2019...
  • Page 19: Common Configuration Troubleshooting

      Use of the bypass command outside of these instances has the potential to lead to networking  issues within the initialized HC3 nodes and system that may require ScaleCare Support  intervention and/or a system wipe and reset.   ...
  • Page 20: System Initialization

    6. It will take approximately 15-20 minutes for the nodes to initialize in a cluster configuration. It will take  approximately 10-15 minutes for a node to initialize in a SNS. Once complete the HC3 web interface will be  accessible using the configured LAN IP of the node(s). ...
  • Page 21: What Next

    ●     Feedback & Support  Document Feedback  Scale Computing welcomes your suggestions for improving our documentation. Please send your feedback to  documentation@scalecomputing.com​ .       Technical Support and Resources  There are many technical support resources available for use. Access this document, and many others, at ...

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