Set Up Your Hub - SURE petcare Hub Quick Start Manual

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Set up your Hub

In order for this product to work you will need to have
purchased an accompanying Sure Petcare 'Connect' product.
Download the free Sure Petcare mobile app and follow
the on screen instructions.
If you'd rather use the Sure Petcare web app, please go to:
surepetcare.io
For full written instructions please refer to the product manual
of your 'Connect' product.
Problem with your product?
If you notice any problems with your Hub, please do not attempt
to fix these yourself. Our customer care team are very friendly
and happy to offer you assistance if your product is damaged in
any way.
Please feel free to give them a call on 0800 012 4511 or for more
guidance, videos and customer help forums visit:
surepetcare.com/support
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Do you have a question about the Hub and is the answer not in the manual?

Questions and answers

Marcia
April 9, 2025

The manual explains nothing about how to set this up!

1 comments:
Mr. Anderson
April 10, 2025

To set up the SURE Petcare Hub:

1. Make sure you have a Sure Petcare ‘Connect’ product.
2. Unbox the Hub, Ethernet cable, power supply, and plug adaptors.
3. Connect the Hub to your internet router using the Ethernet cable.
4. Plug in the power supply with the correct adaptor and turn it on.
5. Download the free Sure Petcare mobile app.
6. Follow the on-screen instructions in the app to complete the setup.

For detailed steps, refer to the manual of your specific ‘Connect’ product.

This answer is automatically generated

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