Summary of Contents for SioGreen SIO 14
- Page 1 OPERATION & INSTALLATION MANUAL Model: SIO 14 & SIO 18 Electric Tankless Hot Water Generators...
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Page 2: Table Of Contents
Table of Contents SAFETY INFORMATION .................... 1 INTRODUCTION....................... 2 Unit Operation: ....................2 Unit Freezing: ....................3 Maintenance: ....................3 Included Parts List: ..................3 Required Parts List: ..................3 INTERFACE ......................4 MOUNTING YOUR WATER HEATER ................5 PLUMBING INSTALLATION ..................6 ELECTRICAL INSTALLATION .................. -
Page 3: Safety Information
Thank you for choosing SioGreen products. The most advanced tankless water heaters in the world today using quartz technology and true modulation. All of our products are made with the highest grade materials and professionally assembled. We strive to satisfy each customer with our unit’s superior quality, longevity, and the modern design of all our products. -
Page 4: Introduction
INTRODUCTION SioGreen Tankless hot water heaters do not store water like a conventional tank-type water heater. It contains multiple high powered quartz heating tube elements that are capable of heating water “on-demand” and continuously as needed, so you will never have to worry about running out of hot water again. -
Page 5: Unit Freezing
Unit Freezing: In case of freezing, please wait for the complete defrosting of the unit before using. Verify this by running water through it before turning on the power. Activating unit while still frozen will damage the heaters internal components and void the warranty. -
Page 6: Interface
INTERFACE SIO 14 & SIO 18 Power • Press button to turn the system on and off Display • Once power is turned on, the target temperature will be displayed Temperature Control Pressing Up Arrow – Increase Temperature •... -
Page 7: Mounting Your Water Heater
MOUNTING YOUR WATER HEATER 1. Leave a minimum of 6” to both sides and 12” on the top and bottom of the unit for clearance and maintenance. A minimum clearance of 24" in front of the unit must be provided for safe removal of the front cover, for installation, advanced troubleshooting, and service if required. -
Page 8: Plumbing Installation
Verify all connections are free of leaks. Model Minimum Flow Maximum Flow Connection .50 GPM 4.0 GPM 3/4" NPT SIO 14 SIO 18 .50 GPM 4.4 GPM 3/4" NPT P a g e... -
Page 9: Electrical Installation
CAUTION: Breaker must remain off until installation is complete. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING. SioGreen products must be installed by a licensed and qualified electrician in accordance with all applicable national, state, and local electrical codes depending on country. - Page 10 If you mix up one set of wires with another, the unit will not operate correctly even though it turns on and otherwise appears to function properly. SIO 14 & SIO 18 Wiring Diagram (U.S.): P a g e...
- Page 11 P a g e...
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Page 12: Electric Instructions For Canada
CAUTION: Breaker must remain off until installation is complete. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING. SioGreen products must be installed by a licensed and qualified electrician in accordance with all applicable national, state, and local electrical codes depending on country. - Page 13 If you mix up one set of wires with another, the unit will not operate correctly even though it turns on and otherwise appears to function properly. SIO 14 & SIO 18 Wiring Diagram (CANADA): 11 | P a g e...
- Page 14 JUMPER WIRE JUMPER WIRE 12 | P a g e...
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Page 15: How To Calibrate Your Hot Water Using Water Valve
4. Turn off water and unit is set. SIZING GUIDE Incoming Water Temperature MODEL 35 F 45 F 55 F 65 F 75 F NUMBER SIO 14 14.0 1.70 2.00 2.30 2.80 3.60 SIO 18 18.0 2.20 2.50 3.00... -
Page 16: Trouble Shooting
TROUBLE SHOOTING If you are having any problems getting your unit to work after going through the check list, please call our technical support team for any help. TOLL FREE 1-888-270-8452 You can also email us at: support@SioGreenUSA.com Problem Possible Cause Solution Make sure the breakers Water heater is not... -
Page 17: Warranty
No water flow or low Closed valve or clogged Open valve. Clean filter water flow filter or safety screen and screen. Open up the system and check to see if anything is stuck in the Error Code: B1 Inlet Flow Sensor flow sensor. - Page 18 If faster shipping service is desired, the Buyer must select and pay. This warranty will replace the unit in its entirety should it be defective without repair determined solely by SioGreen Technical Support for the period above and warranty shall remain in effect from the original purchase date only.
- Page 19 This WARRANTY is subject to the following: a) This Manufacturer Warranty is only applicable to the original purchaser at the original installation address of purchaser (“Buyer”). The Warranty is personal only to the Buyer with proof of purchase and is not available to an individual who is only in possession of the Product.
- Page 20 BUYER’S REPRESENTATIONS a) Buyer warrants, acknowledges and agrees that it shall not use the Product other than for the purposes it is intended for. Buyer further warrants that Buyer shall only use the Product in accordance with the Manufacturer’s recommended guidelines as set forth in this Manual. Buyer expressly waives all liability and indemnifies and holds Manufacturer harmless for any action against Manufacturer for any deviation by Buyer from the intended purposes of the Product.
- Page 21 and attorney's fees, arising out of or in connection with, directly or indirectly, the Product, including claims, liens, liability, loss or damage to any employee, family member, agent or representative of the Buyer. This shall include claims, liens, liability, loss or damage caused by any actual or claimed negligence or gross negligence (active or passive), of Manufacturer and its contractors, agents or employees, either as the sole or contributing cause, whether for damage to property, wherever...
- Page 22 State of Florida. Venue for any dispute shall lie in Pinellas County, Florida. Manufacturer Contact: SioGreen Inc. 4501 107th Circle N. Suite #1 Clearwater, FL 33762 888-270-8452 www.SioGreenUSA.com...
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