The handset at a glance ¨ 11.03.06 11:56 §§§§§§INT§§§§§ §§§§Menu§ Base station at a glance Handset keys 1 Display in idle status (example) 2 Battery charge status e V U charged) e V U 3 Control key (page 21) 4 Display keys (page 22) 5 End call key, On/Off key End call, cancel function, go back one menu level (press briefly), back to idle status...
Contents Contents The handset at a glance ..1 Base station at a glance ..1 Safety precautions ... . 4 Gigaset C450 IP –...
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Web configurator ....54 IP Configuration ....54 Configuring telephone connections . 56 Setting DTMF signalling for VoIP ..63 Defining local communication ports for VoIP .
Safety precautions Safety precautions Caution: Read the safety precautions and the user guide before use. Explain their contents to your children, and the potential hazards associated with using the tele- phone. Only use the mains adapter supplied, as indicated on the underside of the base station. Fit only the recommended rechargeable batteries (page 76) of the same type! This means: do not use any other battery type or non-rechargeable batteries as this could result in significant health risks and personal injury.
(page 46). Use your handset as an alarm clock (page 44). Your Gigaset C450 IP has a protected operating system that offers increased security against viruses from the Internet. Have fun using your new telephone!
Inserting the batteries Caution: Use only the rechargeable batteries recom- mended by Siemens Home and Office Communication Devices GmbH & Co. KG on page 76! This means: on no account may conventional (non-rechargeable) batteries or other battery types be used, otherwise serious damage to health and property cannot be ruled out, e.g.
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The polarity is indicated in the battery compartment. The handset switches on automatically. You will hear a confirmation tone. Closing the battery cover ¤ Place the cover on the battery compart- ment as shown in the diagram, then push it up until it clicks into position. Opening the battery cover ¤...
Place or hang the base station in a cen- tral position in your flat or house. Please note: . Use q to Never expose the telephone to heat sources, direct sunlight, other electrical appliances. Protect your Gigaset from moisture, dust, corrosive liquids and vapours.
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Follow the steps in the order given below: 1. Connect the base station with the phone connection 2. Connect the base station with the mains power supply 3. Connect the base station with the router Connecting the base station with the fixed network and the mains power supply ¤...
First steps Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other users on the Internet, the fixed network or the mobile phone net- work, you need the services of a VoIP pro- vider who supports the VoIP SIP standard. Precondition: You have registered with a VoIP provider (e.g.via your PC) and set up an account.
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Downloading VoIP provider data The phone establishes a connection with the Siemens server on the Internet. Pro- files with general access data for various VoIP providers can be downloaded here. The message Select country is displayed. After changing the display:...
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First steps Completing the VoIP settings Once all the necessary entries have been made, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, then the internal name of the handset will be displayed: ¨...
You will find other messages and possible measures in the Questions and answers section on page 69. Belt clip and headset By using a belt clip and headset (optional) you can easily make your handset a con- stant companion both inside the building and in its immediate vicinity.
Menu trees Menu trees Phone menu There are two ways to select a function: Using number combinations ("shortcut") ¤ To open the main menu, press ¤ Enter the number combination that is in front of the function in the menu tree. ¤...
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3-4 Battery Low 3-4-1 Off 3-4-2 On 3-4-3 During Call Settings 4-1 Date/Time 4-2 Handset 4-2-1 Display 4-2-2 Language 4-2-3 Auto Answer 4-2-4 Register Handset 4-2-5 Reset Handset 4-3 Base 4-3-2 Music on hold 4-3-3 System PIN 4-3-4 Base Reset 4-3-5 Additional Fea- 4-3-6 Local Network 4-3-7 Telephony...
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Menu trees Select Services 6-1 VoIP 6-1-6 For All Calls 6-2 Fixed line 6-2-6 For All Calls * Please note: Following a firmware update, the network services are only displayed if you de-register and then reregister your handset. ¢ Submenu "Settings Base 4-3-7 Telephony 4-3-7-1 Default Line Type...
Web configurator menu Please note: For Gigaset C450IP base stations manufactured before June 2006, "VoIP" is displayed instead of "Connections" after a firmware update. Home Settings IP Configuration Telephony Miscellaneous Status Device Connections Dialing Plans Advanced Settings Menu trees page 51...
Making an external call External calls are calls made via the public telephone network (fixed network) or via the Internet (VoIP). You can use the talk key c when dialling to select what type of connection you want to use (fixed net- work or VoIP).
Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key You can answer the call by: ¤ Pressing the talk key c. ¤ Pressing the handsfree key d. If the handset is in the charging cradle and function is activated Auto Answer...
Making calls with VoIP and the fixed network Display with CNIP Precondition: Call from the fixed net- work. If you have CNIP, then the name (town) that is registered with your network pro- vider for that calling number will also be displayed.
Press the display key. §Back§ Dialling the emergency number You can store up to 5 emergency numbers in your telephone. The default setting for your phone is that these numbers are automatically dialled via the fixed network, irrespective of whe- ther you press the talk key c briefly or press and hold it.
For an example of the display in idle sta- tus, page 1. Menu guidance Your telephone's functions are accessed using a menu that has a number of levels. Main menu (first menu level) ¤ To open the main menu, press with the handset in idle status.
Submenus The functions in the submenus are dis- played as lists. To access a function: ¤ Scroll to the function with the control key q and press §OK§ ¤ Enter the number combination that is in front of the function in the menu tree (page 14).
(S. 11/S. 26). The Gigaset Net is a VoIP service provided by Siemens Home and Office Communica- tion Devices GmbH und Co KG, which is available to all users with a Gigaset VoIP device.
Example: 2/50 Sand, Anna Magd alena §View§ §Menu 1. 2/50: Entry number/number of hits 2. Name of the entry, the name is displayed in full, if necessary over several lines You can scroll through the hit list with q. If it has not been possible to find a mat- ching entry, a corresponding message is displayed.
VoIP telephony via the Gigaset.net Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the directory If you did not enter a name when using the phone for the first time (S.
For All If you have completed one of the follow- ing procedures, a code is sent. (‰ = on). §OK§ ¤ After confirmation from the telephone §OK§ network, press the end call key a. Setting up call diversion ¢ §Menu§...
Network services – fixed network Activating/deactivating call waiting When call waiting is activated, the caller will hear the ringing tone if you are already making a call. This call is announced acoustically and visually on your handset screen. Accepting/rejecting call waiting, see page 28.
Using the directory and lists The options are: Directory Last number redial list SMS list Calls list You can save 100 entries in the directory. You can create a personalised directory for your own individual handset. However, you can send the list or individual entries to other handsets (page 30).
Using the directory and lists Managing directory entries You have selected an entry (page 29). Editing entries ¢ Edit Entry §Menu§ Edit the number if required, and press §OK§ Edit the name if required, and press §OK§ Assigning a key You can assign keys Q and 2 to O with a number.
Last number redial list The last number redial list contains the ten numbers last dialled with the handset (max. 32 numbers). If one of the numbers is in the directory, then the corresponding name will be displayed. Dialling from the last number redial list Press the key briefly.
Making cost-effective calls List entry Example of a list entry: New Call 01/02 1234567890 11.03.06 19:27 §Back§ §Menu Status of entry In the calls list Call: new missed call Call: entry already read Entry number 01/02 means e.g.: first of a total of two entries.
SMS (text messages) You can only send and receive SMS mes- sages via the fixed network. When an SMS is sent, the base station automatically establishes a connection via the fixed network. Your unit is supplied ready for you to send SMS messages immediately.
SMS (text messages) Writing/sending an SMS An SMS may contain up to 160 characters. Writing/sending SMS ¢ ¢ Write Message §Menu§ Write an SMS. For how to enter the text, see page 77. Send Text §Menu§ Select and press s / ~ Enter the number with dialling code (including your local area code) from the directory or key...
Deleting draft message list ¤ Open the draft message list. Delete List §Menu§ Select and press Press the soft key to confirm §OK§ the delete. The list is cleared. Press and hold (idle status). Receiving an SMS All received SMS messages are saved in the incoming message list.
SMS (text messages) Adding a number to the directory Adding the sender's number You are reading an SMS in the incoming message list. Press the soft key. §Menu§ For further information, see page 30. Please note: You can create a special directory for SMS mes- sages within your main directory by putting a star (*) before the names.
4 I O 2 L §Menu§ Deactivate the SMS function. §OK§ Activate the SMS function §OK§ (default settings). SMS troubleshooting Error codes when sending If an SMS cannot be sent for a longer period of time, it is moved to the incoming message list and given the status Error XX.
Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answering machines on the network – network mailboxes. You can use the relevant network mailbox if you have requested it from your fixed network or VoIP provider. The network mailbox only answers incom- ing calls made via the relevant line (fixed network or VoIP).
Using several handsets Registering handsets You can register up to six handsets to your base station. Please note: – If there are several handsets registered to your base station, you can use one to make a call via the fixed network and the other to make a call via the Internet at the same time.
Using several handsets De-registering handsets You can de-register any registered C45 handset from any registered handset. Press the display key. All regis- §INT§ tered handsets are displayed. Select the handset to be de- registered. Press the display key. §Menu§ De-register Handset Select and press Enter the base station system PIN (default setting: 0000).
Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Press the display key. §INT§ Select handset and press the talk key. Enter the number of the hand- set. Calling all handsets ("group call") Press the display key.
Handset settings Handset settings Your handset is preconfigured, but you can change these settings to suit your individual requirements. Change display language You can view the display texts in different languages. ¢ ¢ Settings Handset §Menu§ The current language is indicated by ‰ . Select a language and press §OK§...
Changing ringer tones Volume: Five volume levels (1–5; e.g. Volume 2 = ˆ) and "crescendo" ring ‰. With "crescendo" ring, the volume gets louder with every ring. Melody: List of pre-loaded ringer melodies. The first three melodies are the "classical" ringer tones.
Handset settings Activating/deactivating advisory tones ¢ ¢ Audio Settings Advisory Tones §Menu§ Select and press All advisory tones are activated or deacti- vated. Setting the battery low beep ¢ ¢ Audio Settings Battery Low §Menu§ During Call Select and press The battery low beep is acti- vated or deactivated or sounds during a call.
Base station settings The base station settings are carried out using a registered Gigaset C45 handset. Changing the system PIN You have to enter the system PIN when registering a handset to the base station. You can change the base station's 4-digit default system PIN ("0000") to a 4-digit PIN known only to yourself.
Automatic firmware update Your phone will check daily whether a newer firmware update is available via the Internet on the Siemens configuration server. If this is the case, when the hand- set is in idle status, the message firmware available! message key f flashes.
Telephony your VoIP provider is available via Internet on the Siemens configuration server. If this is the case, when the handset is in idle status, the message will be displayed and the message key f flashes.
Making VoIP settings Entering/changing VoIP user data The VoIP settings must also be extended for your personal data. You will receive all necessary data from your VoIP provider. Please note: To enter text see page 77. ¢ ¢ ¢ Settings Base §Menu§...
Viewing/changing the base station IP address You can only change the IP address (page 90) if you have deactivated dynamic assignment. 192.168.2.2 has been preset by default. ¢ ¢ ¢ Settings Base §Menu§ ¢ (enter system PIN) IP Address The current IP address is displayed. If necessary, enter IP address and press §OK§...
Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX User Guide. The settings only con- cern fixed network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
¤ Launch the Web browser on your PC. Precondition: The settings of an available firewall on the PC allow the PC and telephone to communicate with each other. ¤ Enter the phone's IP address in the address field of the Web browser, e.g.
Web configurator Please note: – If you have forgotten your system PIN, you must restore your device's factory settings. Ensure that all other settings are also restored (page 45). – If you do not make any entries for a lengthy period (approx.
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Menu bar In the menu bar, the Web configurator menus are given in the form of tab pages. The following menus are available: Home The start screen is opened once you have registered with the Web configu- rator. It contains information on the Web configurator functions.
Web configurator Applying changes As soon as you have made your change on a page, activate the new setting on the phone by clicking on Set. If your input in a field does not comply with the rules for this field, an appropriate error message will be displayed.
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The following fields are displayed when you select = Static: IP address type IP address Enter an IP address for you phone. This IP address allows your phone to be reached by other subscribers in your local network (e.g. PC). 192.168.2.2 has been preset.
Figure 3 List of possible connections Please note: For Gigaset C450IP base stations manufac- tured before June 2006, the Web page in "Figure 3" is not displayed after a firmware update. For how to configure VoIP connections on these base stations, please refer to the sec- tion entitled "Configuring the VoIP connection"...
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Configuring the VoIP connection Open the Web page: ¤ Open the following Web page: ¢ ¢ Settings Telephony ¤ Click on the button next to the VoIP Edit connection. This will open a Web page where you can make the settings that your phone needs to access your provider's VoIP server.
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General Provider Data If you have downloaded the general settings for your VoIP provider from the Siemens configuration server (page 62), then the fields in this area will be preset with the data from this download. Gener- ally speaking you will not need to make any settings in this area .
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Network Please note: If you have downloaded the general settings for your VoIP provider from the Siemens configuration server (page 62), then some fields in this area will be preset with the data from this download (e.g. the settings for the STUN server and the outbound proxy).
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Web configurator time, page 60), so that the NAT refresh entry stays in the routing table. For outgoing calls The phone needs its public address in order to receive caller voice data. There are two possibilities: The phone requests the public address from a STUN server on the Internet (Simple Transversal of UDP over NAT).
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Area: Voice codecs You can influence the quality of your VoIP connections via the parameters in the Voice codecs area. In addition to the lan- guage codecs used, you can activate/ deactivate "Silence Suppression" and specify the language and earpiece volume (VoIP Volume).
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Profile files with the general access data for the most important VoIP providers are list) if there is a available for download on the Siemens server on the Internet. The address for the server is stored in your phone (page 65).
The phone establishes a connection with the Siemens server on the Internet. The download procedure has several steps: ¤ Click on Next. ¤ From the list, select the country for which the list of VoIP providers is to be loaded.
¢ Advanced Settings. In the Listen Ports for VoIP Connections specify which local ports the telephone is to use for VoIP telephony. The ports must not be used by any other subscriber in the LAN. SIP port Specify the local communication port that the phone should use to send and receive signalling data.
Open the following Web page: Settings Downloading the firmware update directly from the Internet The server on which Siemens makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the field.
When the version check is activated, the phone checks on a daily basis whether the Siemens configuration server is carrying a new version of the phone firmware or of the file with the general settings for your field VoIP provider.
Please note: A table with possible status codes and their meaning can be found in the Appendix on page 71. Checking status information via your phone General information about your phone is displayed. ¤ In the menu list, click on the ister.
Appendix Appendix Symbols and typographical conventions used This section explains the meaning of cer- tain symbols and typographical conven- tions that are used in this user guide. Enter digits or letters. The display functions currently §Menu§ in the bottom display line are shown in reversed highlights.
Questions and answers If you have any questions about using your phone, visit us at any time at www.siemens.com/gigasetcustomercare. The table below contains a list of common problems and possible solutions. Please note: To support the service team, it can be helpful if you have the following information to hand: –...
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¥ Please use only firmware and down- loads that are made available on the preconfigured Siemens server (page 65) or at www.siemens.com/ gigasetcustomercare. 3. If Server not available! load server may not be accessible. ¥...
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VoIP status codes If you have problems with your VoIP con- nections, activate the Status on HS tion (page 49, page 66). You will then receive a VoIP status code that will sup- port you in problem analysis. Also enter the code during problem analysis by the Service department.
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Appendix Status Meaning code 0x486 The called party is busy. 0x487 General faults: The call was interrupted before a call was established. The status code con- firms receipt of the interruption sig- nal. 0x488 The server cannot process the query because the data entered in the media description is not compatible.
Voice quality and infrastructure With your Gigaset C450 IP you have the possibility of making calls with good voice quality via VoIP. However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.
Voice over IP telephony is possible with an additional modem via the LAN interface. Siemens Home and Office Communica- tion Devices GmbH & Co. KG hereby declares that the phone described in this user guide is in compliance with the...
(In no event shall Siemens be liable for any loss of busi- ness, profits or data, additional soft- ware loaded by the customer or other information. The customer shall also bear the responsibility for the creation of backup copies of their files.
Writing and editing a text message The following rules apply when writing a text message: The cursor is controlled with t s. Characters are added to the left of the cursor. Press the hash key # briefly to switch from "Abc" mode to "123", from "123" to "abc", and from "abc"...
The source text, including copyright notices for free software, is currently available on the Internet at: http://www.siemens.com/developer/ c455ip For more information and Internet links to the source text of the free software, see the Online Support pages on the Internet...
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02871 / 91 30 29 Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk – i.e. there shall be no claims for liability for defects against Sie- mens Home and Office Communication Devices GmbH &...
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Appendix We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer you this license, which gives you legal permis- sion to copy, distribute and/or modify the library. To protect each distributor, we want to make it very clear that there is no warranty for the free library.
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Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running a program using the Library is not restricted, and output from such a program is covered only if its contents constitute a work based on the Library (independent of the use of the Library in a tool for writing it).
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Appendix 5. A program that contains no derivative of any portion of the Library, but is designed to work with the Library by being compiled or linked with it, is called a "work that uses the Library". Such a work, in isolation, is not a derivative work of the Library, and therefore falls outside the scope of this License.
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distribution of the work based on the Library and of the other library facilities is otherwise permitted, and provided that you do these two things: a) Accompany the combined library with a copy of the same work based on the Library, uncom- bined with any other library facilities.
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Appendix write to the author to ask for permission. For software which is copyrighted by the Free Soft- ware Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all deriva- tives of our free software and of promoting the sharing and reuse of software generally.
SMS (Precondition: CLIP must be enabled) Alarm clock Headset socket www.siemens.com/gigaset All accessories and batteries are available from your phone retailer. Only use original accessories. This will avoid possible health risks and dam- age, and also ensure that all the relevant regulations are complied with.
There are different codecs that vary, for instance, according to the level of compression. Both parties involved in the telephone connection (caller/sender and recipi- ent) must use the same codec. This is negotiated between the sender and the recipient when establishing a connec- tion.
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You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (or several) Web server(s) on the Internet (e.g. Siemens-Home). The domain name is assigned to the rel- evant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
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Glossary DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber con- nectors converge. DTMF Dual Tone Multi-Frequency Dynamic IP Address A dynamic IP address is assigned to a network component automatically via DHCP.
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For phone calls from VoIP to the tele- phone network, a gateway has to be connected to the IP network and the telephone network (gateway/VoIP pro- vider). It forwards calls from VoIP to the telephone network as required. Gateway Provider See SIP Provider.
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Glossary IEEE Institute of Electrical and Electronics Engineers International body that defines stand- ards in electronics and electrotechnol- ogy, concerned in particular with the standardisation of LAN technology, transmission protocols, data transfer rate and wiring. Infrastructure network Network with central structure: all Network subscribers communicate via a central Router.
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IP address). In order to "get around" NAT, it is possible to use (alternatively) ALG in the router, STUN in the VoIP telephone, or for the VoIP provider to use an Outbound proxy. If an outbound proxy is made available you must allow for this in the VoIP set- tings for your phone.
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Glossary Port Forwarding The Internet gateway (e.g. your router) forwards data packets from the Inter- net that are directed to a certain Port to the port concerned. This allows serv- ers in the LAN to offer services on the Internet without you needing a public IP address.
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Ringback when the call is not answered = CCNR (Completion of Calls on No Reply). If a participant does not respond when called, a caller can arrange an automatic ringback. As soon as the destination phone has completed a call and is free again the caller is rung back.
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Uniform Resource Identifier Character string used to identify resources (e.g. Email recipient, http:// siemens.com, files). On the Internet URIs are used as a unique identification for resources. URIs are also described as an SIP address.
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Voice codec See Codec. VoIP Voice over Internet Protocol Calls are no longer established and transmitted via the telephone network, but via the Internet (or other IP net- works). VoIP provider A VoIP, SIP or Gateway Provider is an Internet service provider that provides a Gateway for Internet telephony.
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