CUSTOMER SERVICE
Visit ematic.zendesk.com for customer support regarding your
device. To submit a request, fill out the required information online.
You will be provided a ticket number regarding your issue which you
can refer to when contacting us further.
You can also reach an Ematic customer service representative by
calling: 1-888-968-1985.
We are open Monday - Friday 9 AM - 5 PM PST, except weekends
and major holidays. Ematic strongly urges customers to email their
inquiry before calling, as this will enable us to better assist you.
Our email address is: customerservice@ematic.us
Please make sure to include the model number and brief description
of the problem you are encountering.
Thank you for purchasing an Ematic product.
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