Table of Contents
Advertisement
Please check the following before calling for service. It may save you time and expense.
PROBLEM
1 Part or all of
Cooktop+Microwave
Drawer does not
operate.
2 Surface units do not
heat.
3 Surface units too hot or
not hot enough.
4 Surface unit stops
glowing.
5 Scratches on glass
ceramic cooktop.
6 Areas of discoloration
on the cooktop.
7 Metal marks on
cooktop.
8 Brown streaks or specks
on cooktop glass surface.
9 Food in Microwave
Drawer is not heated.
10 Microwave Drawer light
does not work.
11 Touch controls will not
operate.
12 Strong odor or light
smoke when Cooktop
is turned on.
13 Display intermittently
shows Video Demo and
Set Clock.
14 Steam from the vent.
POSSIBLE CAUSE
• Power outage.
• Fuse/circuit breaker at home doesn't work.
• Microwave Drawer is in Demo Mode.
• No power to the appliance.
• Surface controls improperly set.
• Improper cookware being used.
• It is normal when turned to a lower setting.
• Incorrect cleaning methods were used.
• Cookware with rough bottom has been
used.
• Food spillovers not cleaned before next use.
• Sliding or scraping of metal pans on top.
• Boilovers are cooked onto surface.
• No power to the appliance.
• Microwave Drawer controls improperly
set.
• Microwave Drawer is in Demo Mode.
• Light bulb is loose or burned out.
• Control Lock is on.
• This is normal for a new Cooktop.
• Power failure.
• When using the microwave feature, it is
normal to see steam from the food coming
out of the vent.
BEFORE YOU CALL FOR SERVICE
• Check house lights to be sure. Call your
local electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 28 for how to cancel Demo
Mode.
• See
SOLUTION
• Check if the controls have been properly
set. See page 13.
• Use pans which are flat and match the
diameter of the surface unit selected.
• Use the recommended cleaning procedure.
See pages 29-30.
• Use smooth, flat-bottomed cookware.
• Use the recommended cleaning procedure.
See pages 29-30.
• Do not slide metal pans. When cool, clean
with cooktop cleaning cream to remove the
marks.
• Use the recommended cleaning procedure.
See pages 29-30.
• See
SOLUTION
• Check if the controls have been properly
set. See pages 16-17.
• See page 28.
• Call for service.
• See page 27 to unlock.
• It will disappear after a few uses. Ventilate
the room to remove odors more quickly.
• Touch Set Clock pad on the display and
follow the directions. If the oven was in
use, you must reset the cooking function.
31
SOLUTION
for
.
PROBLEM 1
for
.
PROBLEM 1
Advertisement
Table of Contents
