Basic Call Features; Call Transfer; Group Call Pickup; Conference Calls - Telstra T42G Quick Start Manuals

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Basic call features

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Basic call features

Call Transfer

These are 2 ways to transfer calls: Blind or Supervised.
Blind Transfer – Transfer the call to another handset without
announcing the call the other party.
• Whilst on an active call, press .
• Dial the number you are transferring to.
• Hang up to complete the transfer.
Supervised Transfer – Transfer the call to another handset
after announcing the call to the other party.
• Whilst on an active call, press .
• Dial the number you are transferring to.
• Wait for the party to answer, and announce the call.
• Press after the call is answered to complete
the transfer.

Call Park

Call Park allows you to park a line by placing a call on hold
and pick-up the call from any other phones in the office.
• To place an active call on hold, press
68 using the keypad.
• Dial the number or extension of the location you would like
to resume the call on, followed by #.
• To resume the call, go to the location and press
or press 88 using the keypad.
Note: Call park code ( 68) and Call park retrieve code ( 88) should already be
pre-configured on the phone. The call on hold will remain 'parked' if you dial the
incorrect phone or extension number, and the parked call will ring at the
originating location after ~45 seconds.
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Group Call Pickup

Group Call Pickup enables calls that are ringing on another
phone to be answered from any other phone in the office.
• When another phone within the office is ringing, press
.
Note: Group call pickup code ( 98) should already be pre-configured on the phone.

Conference Calls

Local Conference Call – a maximum of three parties (including
the caller) can be on a conference call at any one time.
To initiate a conference, add a third party to a call:
• Whilst on an active call, press
• Enter the other party's number, wait for the party to answer
the phone.
• Press to connect all parties into the conference
To manage callers in a conference call:
• During the conference call, press
• Press to mute the selected party. The muted party
can hear everyone, but no one can hear the muted party.
or press
• Press to remove the selected party from the
conference call.
Network Conference Call – more than three parties (including
the caller) can be on a conference call at any one time.
• Whilst on a 3-way conference call, press
• Enter the other party's number, wait for the party to answer
the phone.
• Press to connect all parties into the conference.
• Repeat the above steps to invite more parties.
Note: Network conference features should already be pre-configured on the phone.
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C038 JUL17