Comcast Business VoiceEdge Quick Reference Manual

COMCAST BUSINESS V
QUICK REFERENCE GUIDE FOR POLYCOM VVX 600/601
TOUCH SCREEN
This screen displays the New
Calls, Messages, Directories,
DND, & Settings icons and can be
accessed by pressing the Home
key. Press the Home key again
to return to Lines view. Swipe left
and right to access more pages
of features. Scroll up & down with
index finger to navigate. Softkeys
are set to appear across the
bottom of the touch screen once
an icon or line is selected.
TOUCH SCREEN ICONS & SOFTKEYS
Softkeys are buttons located along the bottom of the phone's touch screen. The buttons allow you to select options
visible in the display, which change based on your call status.
TOUCH SCREEN DESCRIPTION
ICONS
NEW CALL –
MESSAGES –
DIRECTORIES –
SETTINGS –
features, like screen brightness and ring tone.
DO NOT DISTURB –
voicemail or a pre-determined destination.
VOICEMAIL
Set up voicemail
Access voicemail
CALL HOLD
Place a call on hold
Retrieve a call on hold
E ™
OICE DGE
Press to start a new call.
Press to access voicemail messages.
Press to access your personal directory.
Select to access and adjust your phones
Enable to send all incoming calls to
To set up your Voicemail:
• Press the icon.
• Enter your passcode (provided from Comcast Business or your phone administrator) then press
• Follow the audio prompts to create a new passcode and record your name.
• Press 1 to access the Voice Messaging main menu to retrieve messages and record greetings.
If you forgot or have not received your voicemail password, please contact your company's service
manager or technical administrator to have it reset.
1. Press the icon.
2. Enter your voicemail passcode followed by
Press the [HOLD] softkey.
Press the [RESUME] softkey.
If you have more than one call on hold, using the touchscreen, select the call you wish to reconnect with,
and press the [RESUME] softkey.
VOLUME
. Follow the audio prompts to retrieve your voicemail messages.
NEW VOICEMAIL
INDICATOR LIGHT
HOME
Press to return to
the Home page or to
switch between lines
view & widgets view.
HEADSET
ACTIVATION
SPEAKER PHONE
MUTE CALL
.
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