CONTENTS Safety Information ........................... 3 Warranty ..............................3 Product Description ..........................4 Accessories .............................. 4 Specifications: ............................5-8 Electrostatic Discharge Sensitive (ESDS) Device Handling ............9 Part List Notes ............................9 Packaging Part List, 3•2•1 Series II Home Entertainment System (see Figure 1) ....10-11 Figure 1.
THIS DOCUMENT CONTAINS PROPRIETARY INFORMATION OF BOSE CORPORATION WHICH IS BEING FURNISHED ONLY FOR THE PURPOSE OF SERVICING THE IDENTIFIED BOSE PRODUCT BY AN AUTHORIZED BOSE SERVICE CENTER OR OWNER OF THE BOSE PRODUCT, AND SHALL NOT BE REPRODUCED OR USED FOR ANY OTHER PURPOSE.
GS Arrays, silver or graphite, and color matching array cable Bass Module uMusic Remote Control ACCESSORIES The Bose 3•2•1 and 3•2•1GS Series II Home Entertainment Systems shelf speakers are com- patible with Bose mounting accessories, including the UB-20 wall brackets, UFS-20 floor stands and UTS-20 table stands.
SPECIFICATIONS System Specifications: Power Rating: US/Canada: 120VAC, 60 Hz, 300W Europe/UK/Aus: 220-240VAC, 50/60 Hz, 300W Japan: 100VAC, 50/60 Hz, 300W Dual Voltage: 115/230VAC, 50/60 Hz, 300W VIDEO, CAB/SAT, AUX Console Inputs: Composite Video, S-Video, Component Video Video Outputs: FM, 75 Ohm F-Connector (PAL, Europe) External Antennas: AM Loop, 2.5 mm mono connector 45 degrees C...
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SPECIFICATIONS System Specifications (continued): < 400 uVrms, A-weighted Noise when Muted: < 50 mVdc, all channels DC Offset: +/- 1.5 dB for all volume settings Channel Balance: > 40 dB @ 1 kHz, > 30 dB @ 10 kHz, stereo mode Channel Separation: Console Specifications: Compression Formats Supported for discs...
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SPECIFICATIONS Console Specifications (continued): Optical S/PDIF Input Characteristics: Sampling Rates Accommodated: 38 kHz, 44.1 kHz and 48 kHz Number of bits recognized: 16, 20 and 24 Error Checking and Handling: Implements full error checking and handling, considering CRC, validity bit, loss of lock, parity error, and bi-phase error.
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SPECIFICATIONS Console Specifications (continued): 13 dB nominal / 10 dB limit @ 45 dBf Adjacent Chan Selectivity (200 kHz): Alternate Chan Selectivity (400 kHz): US/Can/Dual/Japan: 70 dB nom/65 dB limit @ 45 dBf Euro/UK/Aus: 75 dB nom/70 dB limit @ 45 dBf Image Rejection: US/Can/Dual/Japan: 45 dB nominal / 40 dB limit...
ELECTROSTATIC DISCHARGE SENSITIVE (ESDS) DEVICE HANDLING This unit contains ESDS devices. We recommend the following precautions when repairing, replacing or transporting ESDS devices: • Perform work at an electrically grounded work station. • Wear wrist straps that connect to the station or heel straps that connect to conductive floor mats.
274560 GUIDE, OWNERS, 3-LANG 321GSX 298288-001 CARD, REGISTRATION (US/CANADA) 278529-001 SHEET, SLIP, COMPONENT AUDIO 255805 ADDRESS PAGE, BOSE 259434 BAG, POLY, 14.38 x 9.87 x 2 mil 103351 CARD, 3.2.1 UPDATE 268158 DVD, SETUP AND DEMO, 321 II, NTSC 277723...
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PACKAGING PART LIST 1 Series II Home Entertainment System, continued (see Figure 1) • • 9 10 ARRAYS (ITEM 10) INSIDE EPS FOAM 13 14 15 16 17 18 • • Figure 1. 3 1 Series II Home Entertainment System Packaging View...
(EURO, UK, AUS, DUAL RG2 & RG4) CABLE, VIDEO, 6', YL 347428-0010 REMOTE, IR, ADVANCED, 321 II / 321GS II 288579-201 US/CAN (PREPACKAGED REMOTE, BOSE P/N: 327236-0010) REMOTE, IR, ADVANCED, 321 II / 321GS II 288579-202 EURO/UK/AUS REMOTE, IR, 321 II AND 321GS II 288579-203...
MAIN PART LIST Bass Modules built before 4/27/09 (see Figure 5a) Item Description Part Number Qty. Note Number FOAM TAPE, .32" W 255202 2 ft. SCREW, TAPP, 8-11 x .5, PAN, ASY, SQ 250817-08 BRACKET, COVER, AMP 255179 SCREW, MACH, SEMS, WSHR, 10-32 x 0.5 264824-08 XFMR, EI, 100V, 50/60HZ (US/CAN, JAPAN) 261278-102...
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MAIN PART LIST Bass Modules built after 4/27/09 (see Figure 5b) Item Description Part Number Qty. Note Number GASKET, FOAM, .32X12.0X.125 255202 2 ft. SCREW, TAPP, 8-11 x .437, PAN, XRC/S 289388-007 BRACKET, COVER, BASS MODULE 255179 SCREW, TT, 8-32X0.5, PAN, XREC/SQ 289394-008 XFMR, EI, 100V, 50/60HZ, US/CAN/JAPAN 261278-102...
1 Array Assembly (see Figure 6) • • Item Description Part Number Qty per Note Number Array GRILLE, ARRAY, GRAPHITE 255196-001 ® NAMEPLATE, BOSE LOGO 255177-001 Note: Only the parts listed above are replaceable. BLACK REAR PANEL TERMINAL STRIP BLACK TWIDDLER DRIVER BLACK ARRAY ENCLOSURE...
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ELECTRICAL PART LIST Bass Module DSP/Amplifier PCB Assembly Capacitors (continued) Reference Description Part Number Note Designator 470pF, 0603, X7R, 50V, 10% 191470-471 2.2uF, FILM, 100V, 10% 260333-225A 47uF, EL, SMD, 105C, 50V, 20% 255071-470H (USED ON UNITS BUILT AFTER 4/1/05) C150 100uF, EL, 85C, 25V, 20% 177902-101E...
DISASSEMBLY PROCEDURES Console Procedures 1. Outer Bezel Removal 1.1 Remove the DVD drawer bezel. To do this, you will need to either apply power to the console and press the EJECT button, or use the manual DVD drawer eject function. This is done by placing a small screwdriver into the front of the slot located in the bottom of the bezel sub-assembly and rapidly...
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DISASSEMBLY PROCEDURES 2.3 Grasp the console between the top and bottom of the unit, ensuring that you have a good grip on the unit, and carefully flip the console over onto its feet. Lift the top cover straight off. 3. Inner Bezel Sub-assembly Removal (includes Button PCB, IR Receiver PCB and Display PCB) 3.1 Perform procedure 2.
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DISASSEMBLY PROCEDURES 4. Tuner PCB Removal 4.1 Perform procedure 2. 4.2 Lift up on the forward edge of the and slide it toward the front of the console until the PCB jacks clear the rear panel. Lift the PCB straight up. 4.3 Unplug the tuner PCB ribbon cable from J6000 on the main PCB.
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Re-assembly Notes: 1. Make sure that the RF gasket is in place on top of the Bose Link connector when re- installing the PCB assembly. 2. When installing the main PCB, make sure it is over the locating pin at the front of the...
DISASSEMBLY PROCEDURES Bass Module Procedures 1. Rear Enclosure Removal 1.1 Place the bass module on its side. Using a phillips-head screwdriver, remove the four screws that secure the rear enclosure to the bass module cabinet. 1.2 Lift the rear enclosure partially off of the bass module.
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DISASSEMBLY PROCEDURES 2.4 Carefully lift the main PCB away from the heatsink. Unplug the power transformer secondary harness from the main PCB at J5. Rotate the main PCB clear of the cabinet until it is at about 90 degrees from the heatsink.
Repeat this at the other end of the grille. Re-Assembly Note: Align the grille so that the Bose logo is facing the same direction ® as the arrows on the front of the array enclosure.
TEST PROCEDURES Console Procedures 2. Coaxial Digital Audio Test 2.1 Connect the audio signal generator to CAUTION: The DVD drive mechanism should the input of the analog to S/PDIF converter. not be closed by pushing it shut with no power applied to the console.
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TEST PROCEDURES 3.5 On the console, select the VIDEO 1 5.2 Connect the video monitor to the source. Press the volume up (+) button on S-VIDEO output of the console. the console for 10 seconds to put it at full volume.
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TEST PROCEDURES 7.2 Insert the ABEX TCD-721R test disc into the console CD/DVD tray. Play the defect tracking (scratch) track. Verify that the disc plays properly. The nominal is a 1.6 mm defect, 1.0 mm limit. 7.3 Insert the ABEX TCD-714R test disc into the console CD/DVD tray.
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TEST PROCEDURES 8.4 Change the RF frequency to 600 kHz To find the required setting in dBuV emf from (US, Dual) or 603 kHz (Euro, UK, AUS and a given dBf value for an RF generator with a Japan) and re-tune the console to 600 kHz 50 Ohm output impedance use the conver- or 603 kHz (as appropriate).
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TEST PROCEDURES Some of the commands in the following 13. FM Stereo Separation tests will automatically set the calibration, 13.1 Inject a 98.1 MHz (83.0 MHz Japan requiring only an external RF signal at the units) RF signal set to 1 kHz left only modu- input of the tuner.
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TEST PROCEDURES 16.4 Enter the command “T7” into the 15. AM Stop Level computer. The tuner micro will tune the 15.1 Inject a 1080 kHz RF signal at a level radio, perform the IF Offset processing, and of 57 dBuV emf, 30% modulation at 1 kHz. write the proper offset to EEPROM.
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TEST PROCEDURES 19.2 Enter the command TS1A8,0 into the 21. FM Stereo & Force Mono Threshold computer. You will receive an “OK” response from the console, and the unit will tune to 21.1 Inject a 98.1MHz RF signal set to 1kHz the appropriate frequency.
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TEST PROCEDURES 23. Hard Drive Self Test (GSX consoles only) 23.1 Issue the TAP command HS (hard disk self test). You will receive an “OK” response. The test will run for two minutes. 23.2 To retrieve the test results, issue the TAP command QHC (query hard drive self test re- sults).
TEST PROCEDURES Bass Module Procedures 3. Power Up Test 3.1 Set up the computer to communicate Equipment required: smartspeaker commands with the system • Audio signal generator using the procedures in the appendix of this • dB Meter service manual. •...
TEST PROCEDURES 6.4 Select the S/PDIF input by transmitting 4. Air Leak Test the following “SOURCE TYPE” message: 4.1 Apply a 45Hz, 2.0 Vrms sine wave to the 0x0D 0x00 0x03 0x0E Left analog input on the system test cable. PASS: Speaker responds 0x00.
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TEST PROCEDURES 2. Phase Test 4. Frequency Sweep Test 2.1 Remove the array grille using array 4.1 Jumper both of the drivers in a single disassembly procedure 1. array together. Both center pins of the array connector are negative (-). The two outer 2.2 Observing polarity, apply a +6 Vdc level pins are the positive (+) pins.
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• • Figure 8. 3 1 Series II Console Test Setup Diagram...
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Figure 9. 3 • • 1 Series II Bass Module Test Setup Diagram...
Computer Setup Procedure Use this procedure to set up your IBM compatible PC for communication with the 3•2•1 system console. 1. Open a terminal window, as shown at right, in either Terminal or Hyperterm, as applicable for the version of Microsoft ®...
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Computer Setup Procedure (continued) 4. In the properties dialog box, click on the SETTINGS tab and set the controls as shown in the example at right. Notes: 1. Be sure to check "Play sound when connecting or disconnecting". 2. The examples shown on the following pages are for Hyperterminal as used with Windows 2000 Professional.
TAP Cable Construction ETAP Cable Construction and Setup You will need to make up an ETAP cable using the dia- gram below. You can build this cable from a Boselink A or B cable and a DB9 connector. You don't need the RCA connectors if you don't want them.
Bass Module Test Cable Construction Parts Required: 1 - 321 Series II system cable, Bose part number 269997-001 ® 1 - Female RCA jack, red center, Radio Shack part number 274-337 1 - Female RCA jack, white center, included in Radio Shack part number 274-337...
1 - Female 5.5 x 2.1 mm DC Power jack, Radio Shack part number 274-1582 1 - Lifestyle DC power supply, Model DCS91, Bose part number 256764-001 1 - AC line cord, detachable, Bose part number 258491-001. For use with 256764-001. Procedure: 1.
Putting the Console into TAP mode Perform the following steps: 1. Set up your computer’s hyperterminal window as shown in the previous pages. 2. Connect the ETAP cable and RS232 to TTL level shifter to the serial data port on your com- puter.
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Console TAP Commands (continued) Test Name Command Reply AM/FM Seek Test ‘PT27,xxx,y’ ‘Tuner Stopped: xxxx kHz AM’ or (PT27) where xxx,y ‘Tuner Stopped: xx.x MHz FM’ represents the frequency and where xxx represents the station where the tuner band of the seek stopped.
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Console TAP Commands (continued) Test Name Command Reply Setting Console See table below for variants. ‘CV xxx’ ‘OK’ Variant (CV) where xx is a Console Variant Region Code sequence of ASCII Note: This is the characters preferred command representing the for changing region proper console code.
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Console TAP Commands (continued) Test Name Command Reply Turn Product Off ‘KP 2E,3,1’ ‘GENERATING KEY PRESS’ (KP) Note: This is a derivative of the “keypress” command: 2E is the key code, 3 is the producer, and 1 is the hold time in ms. The unit must be off to successfully update the FLASH in later test steps.
Changing the Region Code Load DVD Insert the DVD disc for the region you are changing to into the tray using the EJECT button on the front of the Console. For example, to change a console to region 2, you will need to load a region 2 encoded disc into the tray.
APPENDIX Obtaining System Information from the Media Center Display You can obtain system information directly from the media center display by pressing a few buttons. Follow the steps below. - Connect the media center and bass module as instructed in the owner’s guide. - Connect the system to AC mains.
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APPENDIX Obtaining System Information from the Media Center Display (continued) Console Region Code Setting: Press the ON/OFF button again. You should see the console region code setting, similar to DVD REGION CODE: 1. Console DVD Drive Software Revision and Hardware Information: Press the ON/OFF button again.
DVD Lock options The DVD Lock options allow you to restrict viewing of DVD videos with certain ratings. To activate this feature, M edia R emote V ideo A udio C enter L ock C ontrol you need to set a level of restriction and establish a S elect R emote C ontrol to adjust these system password in the DVD Lock section of the System menu.
DVD Lock options (continued): DVD Lock Bypass If a customer forgets his DVD Lock password, or if you have a system in for repair that is locked and will not let you play a DVD without a password, you can bypass the DVD Lock feature by following the steps below.
Console Troubleshooting Tips Symptom Check for… No power - Check input line cord and/or system cable connected properly. - Check U2 and U17. Console does not initialize - Check that the DVD eject pin is properly aligned with the inner properly bezel plastics.
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Bass Module Troubleshooting Tips Symptom Check for… Any time you remove the - Clean off all remnants of the old thermal pad (on heatsink, Amplifier / DSP PCB from rectifiers, and FET) and replace thermal pad (267968-075) on the heatsink and re-install heatsink.
GLOSSARY OF TERMS Aspect Ratio - The shape of the rectangular picture in a TV set. It is the width of the picture relative to the height. Our standard TV picture, is 4 units wide by 3 units high, or 4:3 in aspect ratio. There are currently two standard TV aspect ratios in the U.S., 4:3 and 16:9.
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