Ingenico Lane/5000 User Manual
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Lane/5000
User Guide
www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35
Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

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  • Page 1 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre...
  • Page 2: Table Of Contents

    4_3 Installing the Terminal 4_3_1 Installing SAM (Secure access module, optional) 4_3_2 Installing MicroSD Card (optional) 4_3_3 Connecting the terminal to the host 4_4 USB port (optional) 4_5 Stylus pen (optional) Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 3 (WEE, Batteries and Packaging) 7_Standards 7_1 CE Marking 7_2 WARNING TO USERS IN THE UNITED STATES 7_3 NO UNAUTHORIZED MODIFICATIONS 7_4 ANTENNA REQUIREMENT 7_5 WARNING TO USERS IN THE CANADA Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 4: 1_Introduction

    WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the Ingenico power supply entrusting maintenance operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility.
  • Page 5: 2_Unpacking

    Screws to fix the main cable and the trap door CAUTION The power supply unit provided with your equipment is designed for it. It is certified with the Lane/5000. Do not use any other power supply. ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped.
  • Page 6: 3_Recommendations

    Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/5000 (8VDC 2A, 8VDC 3A, 12VDC 2,5A or 8VDC 4A) or the power provided by a cash register limited power source (LPS).
  • Page 7: 3_2 Security Of Your Terminal (Tampering Attempt Detection)

    Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 8 If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/5000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a...
  • Page 9: 3_3 Main Characteristics

    2nd USB Host Option connections USB Slave Serial 1 R232 Option Powered USB Power supply 12V (USB retail) Powered R232 Option PoE 802.3af compliant Powered Ethernet External power Option supply Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 10: 3_3_2 Power Characteristics

    0 which means 12.95W max. POE implementation in the Lane 5000 can support both mode A and mode B. Lane/5000 needs 3.5W at 5V for good performances. Some options are not supported at 5V (Dual head, camera, Wifi, Bluetooth).
  • Page 11 High speed USB Device in the single connector 10/100 Base T Ethernet is available on the Ethernet Lane/5000. It is recommanded to use TCP Protocol It is a 2 wire interface on the Lane/5000 (Rx/Tx). It RS232 can run up to 115200bps Lane/5000 Copyright©...
  • Page 12: 4_Installation

    (away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use. The Lane/5000 device may be mounted on a flat surface, wall, or customer stand. CAUTION Do not place the Lane/5000 device on a PC monitor, adjacent to an electronically active security tag deactivation system, or near other sources of magnetic fields.
  • Page 13: 4_2 Connections

    Multipoint connector (Power Supply and SAM2 (Optional)* communications) µSD(Optional)* Speaker (Optional)* SAM1 (Optional)* SAM3 (Optional)* 3.5mm audio jack * according to the model (Optional)* Front view of the Audio Jack Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 14: 4_3 Installing The Terminal 4_3_1 Installing Sam (Secure Access Module, Optional)

    , or Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated on the figure below. Cut corner Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 15: 4_3_2 Installing Microsd Card (Optional)

    Slide the metallic part on the left and lift it up to open the card holder, marked (SD) Insert completely the MicroSD Card into the slot as indicated on the figure. The contacts must be positioned down side. Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 16: 4_3_3 Connecting The Terminal To The Host

    4_3_3 Connecting the terminal to the host CAUTION Connecting must be made when the terminal is powered off. Trapdoor screw (optional) Connector screws (below the handle, optional) Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 17 Most of the cables used with iSC and iPP ranges are compatible with the Lane/5000. We advise to check with your reseller their compatibility if you plan to replace an iSC or an iPP by a Lane/5000. Following are some examples of accessories that can be used to connect the Lane/5000.
  • Page 18 Special USB Shielded cable Special USB Shielded cable 12 V Ethernet cable (optional) Reference : 296114829AC (length 2m) Power supply unit Connector for terminal Connector for terminal Ethernet connector Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 19: 4_4 Usb Port (Optional)

    There is one magnet in the stylus and another in its holder. Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 20: 5_Daily Use

    When sliding the card through the reader, make sure that the magnetic stripe on the card is facing the Lane/5000 display screen (see Swiping a Magnetic Stripe Card). Swipe the card with constant speed, neither too slowly nor...
  • Page 21: 5_2 Keyboard Details And Functionality

    The red key cancels the procedure The yellow key The green key validates input in progress cancels the last selections and information. character It is also used to switch on the terminal Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 22: 5_3 Signature Capture (Optional)

    The audio jack is located next to the smart card reader. This option is not designed to play music, but to facilitate the use of the Lane/5000. The audio connector is a standard 3.5mm Audio jack, (impedance is 32 ohms)
  • Page 23: 6_Maintenance

    It is just as important to clean the outside of the Ingenico terminal, with a safe and approved product, as it is to clean the inside. The Ingenico dual wipe has both a cleaning wipe for removing everyday contaminants and a dry wipe to completely remove any remaining dirt or solution.
  • Page 24: 6_2 Transport And Storage

    POS, or power supply. If the Lane/5000 device is directly connected to a host, reset the host by turning it off and back on again. Magnetic Card Reader Does Not Work Properly Swipe the card at a faster or middle steady speed.
  • Page 25: 6_4 Environment (Wee, Batteries And Packaging)

    Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your resellers for more detailed information about the compliance solution in place for disposing of your old product and used batteries.
  • Page 26: 7_Standards

    CAUTION This equipment may not be modified, altered, or changed in any way without signed written permission from Ingenico. Unauthorized modification may void the equipment authorization from the FCC and will void the Ingenico warranty. Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917...
  • Page 27: 7_4 Antenna Requirement

    European Economic Area (EEA). This TÜV symbol shows consumers at a glance that a product has been examined by neutral experts and that there are no safety concerns. Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 28 The Electrical Appliance and Material Safety Law applies to enterprises that manufacture or import products in Japan. China Compulsory Certification (CCC) is similar to other certifications for product quality standardization–such as the European CE system. Lane/5000 Copyright© 2017 Ingenico 900021971 R11 000 05/0917 All rights reserved...
  • Page 29 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre Lane/5000 Copyright©...

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