Plantronics Savi 8200 Series User Manual
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Plantronics Savi 8200 Series User Manual

Wireless headset system
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Savi 8200 Series
Wireless Headset System
User Guide

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Summary of Contents for Plantronics Savi 8200 Series

  • Page 1 Savi 8200 Series Wireless Headset System User Guide...

  • Page 2: Table Of Contents

    Charge Your Headset Talk Time Headset Battery Status Pair your headset Auto Connect Feature Load software Plantronics Hub configurable settings The basics Headset Controls Power on your headset Make, answer, end calls Change your default phone line Get a dial tone...

  • Page 3: Dect Information

    DECT Enhanced Security Plantronics is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI.

  • Page 4: Overview

    Overview Base and Headset Basics Base 8 9 10 12 13 Power jack Computer button Handset lifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Incoming call ringer Desk phone speaking volume Bluetooth pairing button/LED Desk phone configuration switch Subscription button/LED Desk phone listening volume...

  • Page 5: Accessories

    Accessories Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call. Enables remote call control with your headset. HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset.

  • Page 6: Hook Up Your System

    Hook up your system Using the diagram, connect your headset system. Desk phone setup details Choose a desk phone setup A, B or C and connect cables. Desk phone (standard) • Connect one end of the telephone interface cable to the back of the base •...

  • Page 7: Position Your Base

    Desk phone + EHS cable (sold separately) See the user guide at plantronics.com/accessories for details. Desk phone + HL10 lifter (sold separately) See the user guide at plantronics.com/accessories for details. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches.

  • Page 8: Fit And Charge

    For optimum audio, bend the boom so it is approximately two finger widths from the corner of your mouth. NOTE For true stereo listening when wearing the boom on the left, adjust the setting in Plantronics Hub (plantronics.com/software) by going to Settings > Ringtones and Volumes > Wearing preference for volume control.

  • Page 9: Pair Your Headset

    To manually disconnect/connect your mobile phone from the base, press the base Bluetooth button. You may customize this feature in Plantronics Hub Settings > Wireless > Auto Connect to Mobile Phone.

  • Page 10: Load Software

    Load software Plantronics Hub for Windows/Mac is an invaluable headset tool. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Using Plantronics Hub, manage your headset settings. • Call control for softphones • Change headset language • Update firmware • Turn features on/off...

  • Page 11: The Basics

    Answer/end a call To answer or end a call, tap the Audio button on the base or tap the headset Call button. Headset call control for the computer requires Plantronics software and softphone compatibility. See “Download software.” Answer a second call While on a call, press the headset Call button for 2 seconds to answer the second call.

  • Page 12: Change Your Default Phone Line

    Change your default With the system idle, change your default phone line/audio channel by pressing and holding for 4 phone line seconds the desired base Audio button until it flashes green 4 times. Customizable in Plantronics Hub also. Get a dial tone To open an audio channel or get a dial tone, press the headset Call button for 1 second while the system is idle;...

  • Page 13: Change Voice Prompt Language

    View conference call status by going to Plantronics Hub About > Connections > Conferenced headsets. Join Savi headsets manually While on a call, press the base subscription button. The base subscription LED flashes yellow and green. For Savi 8200 headsets: Press the guest headset Call button for 4 seconds.

  • Page 14: More Features

    Low (red) up to 50 ft. You can also adjust the range setting in Plantronics Hub Settings > Wireless. > Range. Automatic secure subscription With your system idle, docking a new headset automatically subscribes it to the base, making it the primary headset.
  • Page 15 To disable over-the air subscription, while your system is idle, hold the subscription button and the base computer button down simultaneously until the base computer button LED flashes (green for enabled, red for disabled). You can also adjust the over-the-air subscription setting in Plantronics Hub Settings > Wireless. .

  • Page 16: Troubleshooting

    See Position Your Headset. Talk time performance is Battery is wearing out. Contact us at plantronics.com/support significantly degraded even after a full recharge. I can’t hear a dial tone in the Make sure your headset is charged.

  • Page 17: Desk Phone

    Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/software. If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/answer/end calls.
  • Page 18 • Go to Start > Control Panel > Sounds and Audio Devices > Audio > Sound Playback and change the default setting from your Savi headset to your PC speakers. Click “OK” to confirm your change. For Windows Vista and Windows 7 systems •...

  • Page 19: Appendix

    Appendix System Requirements Computer ® ® • Supported Operating Systems: Windows 7, Windows 8, 8.1 and Windows 10; Mac OS X El Capitan, Mac OS X Sierra, Mac OS X High Serra, Mac OS X 10.11 and Mac OS X 10.13, Mac OS X Mojave ®...

  • Page 20: Support

    2018 Plantronics, Inc. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth, SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Patents pending.

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