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D400DUO D400DUOWS D500DUO D500DUOWS G400DUO G400DUOWS G500DUO G500DUOWS Undercounter Warewasher User Manual CAUTION: Read these instructions before operating the warewasher...
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Please record the Model number and Serial number of your warewasher. You will need these if you need to contact Classeq for support or to make a claim under the warranty. You will find these on the warewasher rating plate which can be found low down on one side of your warewasher.
Classeq Under Counter Range - User Manual TABLE OF CONTENTS SAFETY ....................5 Symbols Used in this Manual ..............5 Danger Warnings ................... 6 Warnings ....................6 Cautions ....................7 KNOW YOUR WAREWASHER ............9 Warewasher Layout................9 Intended Use ..................11 Designation of the Warewasher ............
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Classeq Under Counter Range - User Manual Selecting a Wash Program ..............47 Loading a Dishwasher Basket ............. 48 Loading a Glasswasher Basket ............50 Starting a Cycle ................... 51 Draining Down the Warewasher ............52 6.10 Warewasher Malfunction ..............54 MAINTENANCE AND SERVICING ...........
Classeq Under Counter Range - User Manual 1. Safety Symbols Used in this Manual The following symbols are used in this Manual: DANGER! Warning against potential serious or fatal injuries to persons if the described precautionary measures are not taken.
If a mains supply cable is damaged, it must be replaced by a cable supplied by Classeq, its service agents or similar qualified persons, in order to avoid hazards. All mains electrical work must be carried out in accordance with local and national regulations, and by a qualified electrician (►4.4.1).
Classeq Under Counter Range - User Manual Children should be supervised to ensure that they do not play with, or operate the warewasher (►6). Be aware that wares may be hot when removed from the warewasher (►6.8). Before cleaning the Wash Chamber, ensure all sharp items, such as broken glass or other items which could cause injury, are removed carefully.
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Classeq Under Counter Range - User Manual Always remove excess food / debris from any dishes / glasses to be washed. DO NOT use your warewasher as a waste disposal unit (►6.8). It is very important that the warewasher is drained down at the end of each working day (►6.9).
Classeq Under Counter Range - User Manual 2. Know Your Warewasher Before installing your warewasher you should familiarise yourself with the various components shown below. Warewasher Layout...
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Classeq Under Counter Range - User Manual...
Classeq Under Counter Range - User Manual Item Description Item Description Door (Note 1) Salt Reservoir Cap (Note 3) Primary Filters Rating Plate Bottom Wash and Rinse Arms Secondary Filters Top Wash and Rinse Arms Drain Plug (Note 4) Control Panel...
Classeq Under Counter Range - User Manual Designation of the Warewasher X XXX - STANDARD MACHINES X XXX XXX XX - PREMIUM MACHINES Basic machine function: G = glasswasher D = dishwasher Basket size: STANDARD MACHINES G350 = 350mm G400 / D400 = 400mm...
Classeq Under Counter Range - User Manual Warewasher Controls Item Description Item Description On/Off button Wash temperature display Cycle button Rinse temperature display Cycle indicator (Note 2) Temperature unit display Heating indicator (Note 1) Error indicator Program Select button Refill Salt indicator (Note 3)
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Classeq Under Counter Range - User Manual Tank at operating temperature). Note that Tank full interlocks always apply. Operating temperature interlocks can be altered as required (►5.6). GREEN plus Cycle indicator BLUE - warewasher will start the selected wash cycle.
Classeq Under Counter Range - User Manual 3. Unpacking the Warewasher After unpacking your warewasher, check it for any transport damage. Never install and use a damaged warewasher. If your warewasher is damaged contact your retailer immediately. Make sure the water and electricity connections of your warewasher comply with the specifications given in this Manual.
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Classeq Under Counter Range - User Manual Bottle Water Inlet Weights Hose Water Waste Softener Hose Hook Funnel x1 (Note 5) 2kg Bag of Quick User Salt Guide x1 (Note 5) Good User Practice Manual Guide Notes: Images are for reference only, actual parts supplied may differ.
Classeq Under Counter Range - User Manual 4. Installation Warning! The installer and user are responsible for ensuring the installation and operation of this warewasher are in accordance with this manual and with local and national regulations. Recommended Hand Tools...
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Classeq Under Counter Range - User Manual Once your warewasher is in its final position, adjust the adjustable feet to ensure the warewasher is stable, its weight is being distributed equally, and it Your warewasher should be placed in a...
Classeq Under Counter Range - User Manual Site Requirements Overall Warewasher and Clearance Dimensions Dimensions (mm) D400 / G400 D500 / G500 Warewasher A = width B = depth C = height (min) Recess D = width E = depth...
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Classeq Under Counter Range - User Manual Electrical Supply Electrical connections MUST be carried out in accordance with local regulations. As a minimum Classeq recommends the following are maintained: All warewashers are connected via a residual current device (RCD) or earth leakage ...
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Classeq Under Counter Range - User Manual Supply Socket (mm) D400 / G400 D500 / G500 Max position of W = width electrical supply H = height (max) 1500 1550 socket (mm)
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Classeq Under Counter Range - User Manual Water Inlet D400 / G400 D500 / G500 Temperature range 4 - 55°C Pressure 0 - 2 bar Booster pump required 2 - 4 bar No modification 4 bar + Pressure reducing valve required...
Contact your distributor, a qualified electrician, or Classeq if you are unsure how to check this. The electrical supply must incorporate a disconnection device (circuit breaker / fuse) that complies with local and national regulations.
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DANGER! For safety reasons your warewasher MUST be bonded to adjacent metalwork or earthed so that it is at the same potential (i.e. voltage). Consult your distributor, Classeq or a qualified electrician if you are unsure how to do this.
Classeq Under Counter Range - User Manual The equipotential bonding stud is located at the rear of the warewasher and is fitted with an M5 nut. Use the 8mm spanner to connect the bonding wire terminal to this location and ensure the nut is securely fastened.
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Classeq Under Counter Range - User Manual Minimum supply flow rate: Without Water Softener: 11 litre/minute. With Water Softener: 4 litre/minute. Water hardness: Caution Damage to the warewasher d caused by limescale will NOT be covered by the manufacturer’s warranty (►12).
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Classeq Under Counter Range - User Manual If limescale is produced inside a warewasher it will cause a number of maintenance problems, for example: Coating of heating elements leading to slow heating and eventually, element failure. Blockage of rinse jets, showing as poor results.
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Classeq Under Counter Range - User Manual Water Softener settings: Your Water Softener needs to be set up to soften the water supply depending on the water hardness, according to the following table: Water Hardness Water No. of Softener Volume cycles °dH...
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4.5.3 Water supply hose connection Classeq recommend installing a shut off valve in the mains water supply line near the warewasher such that it is easily accessible. Your warewasher is supplied with a new UK Water Regulations Advisory Scheme (WRAS) approved water inlet hose, requiring a G¾”...
Classeq Under Counter Range - User Manual Ensure the rubber seals are in place in the connectors. Hand tighten the connectors only. Ensure all connections are watertight before using your warewasher. Waste Water and Connection 4.6.1 Waste water system type The waste system of your warewasher will vary depending on the variant.
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Classeq Under Counter Range - User Manual 4.6.2 Waste water connection Gravity drain warewashers: If your warewasher has a Drain Plug fitted in the Wash Sump the waste hose will fit into Ø40mm plumbing or over a Ø20mm spigot. The waste hose for this type of warewasher has to lead away below the base of the warewasher.
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Classeq Under Counter Range - User Manual Maximum drain stand pipe height Max Waste Height Fit the waste hose of your warewasher to the existing waste piping. Ensure that the waste hose is not kinked. Ensure that the waste hose is fitted in such a way that it will not come off...
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Classeq Under Counter Range - User Manual Min 120mm 540mm - 600cm Min 300mm The waste water from your warewasher must be disposed of down the foul drains system, i.e. the drains from sinks and WCs. The waste water from your warewasher must not be connected to the surface water drainage system.
Classeq Under Counter Range - User Manual Attaching Chemical Bottles Warning! Wear the correct Personal Protective Equipment, e.g., gloves and goggles, when handling chemicals and observe all safety notes and dosing recommendations printed on the packaging. Caution Only use commercial grade detergents and rinse aids within your warewasher.
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Classeq Under Counter Range - User Manual Tubing colour Chemical BLUE Rinse aid CLEAR Detergent 4.7.1 Preparing the bottles Remove the cap from the chemical bottle. Using the drill and 8mm bit, carefully drill a hole in the centre of the cap.
Classeq Under Counter Range - User Manual 5. Commissioning Commissioning Interface Item Description Item Description Exit button Up button Enter button Down button Cycle indicator Display Heating indicator...
Classeq Under Counter Range - User Manual Commissioning Mode The display (7) will illuminate to show the first With the warewasher turned on at the menu item and the Cycle indicator (3) will mains electrical supply but off on the illuminate red.
Classeq Under Counter Range - User Manual Setting the Chemical Dosage Rate Your warewasher will be set to the default chemical dosing settings. However, since there are many different chemicals on the market and each of these have different concentration...
Classeq Under Counter Range - User Manual Press Exit (1) until the warewasher exits Commissioning Mode and returns to the off state. Priming the Chemical Pumps Before the warewasher can be used the chemical tubes need to be filled with chemicals, in order to do this you will need to follow the instructions given below to prime the chemical pumps.
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Classeq Under Counter Range - User Manual The display will stop flashing and revert to rP0. Using the Up and Down keys (5 and 6), scroll to the detergent prime menu (dP0) and press Enter (2) The display will flash and will change to dP1.
Classeq Under Counter Range - User Manual Integral Water Softener (if fitted) 5.5.1 Commissioning the water softener unit To commission the Water Softener unit follow the instructions below: Open the door to the warewasher. Remove the right hand Basket Guide.
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Classeq Under Counter Range - User Manual Caution DO NOT run the warewasher if there is no salt in the salt reservoir, as this will allow limescale to build up. Limescale deposits in the warewasher will invalidate the warranty. Caution DO NOT add any chemicals, such as detergent or rinse aid to the reservoir.
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Classeq Under Counter Range - User Manual 5.5.2 Setting the water softener Check the hardness of your water supply (°d). You can establish the hardness of your water supply yourself using a simple water hardness testing kit or you may be able to get this information from your local Water Supply Company.
The Wash and Rinse Tank (Boiler) temperatures have been factory set to pre-set temperatures. These temperatures do not normally need to be adjusted by the user. Please refer to the latest version of the Engineers Manual on the Classeq website for full information regarding temperatures and interlock settings.
Classeq Under Counter Range - User Manual 6. Operation Before operating the warewasher, ensure that the mains electrical and water supplies are turned on. Children must be supervised to ensure that they do not play with, or operate, the warewasher.
Classeq Under Counter Range - User Manual Turning on the Warewasher To turn on the warewasher, ensure the door is closed and press the On/Off button (1) on the Control Panel. The display will illuminate and the warewasher will start to fill, as long as the door is closed.
Classeq Under Counter Range - User Manual Changing Temperature Units The temperature displays (8 and 9) on your warewasher can be shown in °C or °F (10). Press the Temperature Units button (6) to cycle between these options. Selecting a Wash Program Your warewasher has multiple program times;...
For full information on operating temperatures and the interlock, please refer to the latest version of the Engineers Manual on the Classeq website for full information regarding temperatures and interlock settings.
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Classeq Under Counter Range - User Manual 6.6.1 Is it Suitable? Before loading any item into your dishwasher, check that it is dishwasher compatible. Pots and pans made of aluminium or stainless steel are normally safe to put in a ...
Classeq Under Counter Range - User Manual 6.6.4 Tableware Adjust the Plate Basket Inserts to suit your plate / bowl size. Stack plates / bowls so that they are free-draining. Large platters should be placed face down in the bottom of a Basket.
Classeq Under Counter Range - User Manual Starting a Cycle Always remove excess food / debris from any dishes / glasses to be washed. DO NOT use your warewasher as a waste disposal unit. To start a cycle, follow the instructions given below.
Classeq Under Counter Range - User Manual At the end of the cycle, the Cycle indicator (3) goes out. Open the Door and remove the Basket. Reload the warewasher and repeat as required. Wares in the basket may be wet and will dry in a short time due to evaporation.
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Classeq Under Counter Range - User Manual 6.9.2 Draining a pumped drain warewasher Press the On/Off button (1) to turn off the warewasher. Close the Door to the warewasher. The Cycle indicator (3) will flash blue. Press the Cycle button (2).
When the Cycle indicator (3) goes out the drain cycle is complete. Notes: Once empty, Classeq recommends that the mains water and electricity supplies are turned off and the warewasher is cleaned (►7.2). For hygiene reasons it is recommended that once the warewasher has been drained and cleaned the door is left open to assist in natural drying of the Wash Chamber.
Classeq Under Counter Range - User Manual 7. Maintenance and Servicing DANGER! warewasher MUST be disconnected from its power source during cleaning, servicing or when replacing parts. DANGER! Ensure the base of the warewasher is never submerged or standing in water when operating the warewasher.
Interior cleaning The interior of the warewasher should be cleaned after each service when the warewasher is drained down. As a minimum Classeq recommends the following are checked and cleaned: Remove and clean the top and bottom Rinse and Wash Arms.
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Classeq Under Counter Range - User Manual Remove and clean the primary filters. Remove and clean the secondary filters. Clean the interior of the Wash Tank with a sponge and/or brush for all apertures and outlets. Clean around the door hinge.
Classeq Under Counter Range - User Manual Use a small bottle brush followed by a trigger spray bottle with a jet nozzle, clean the ball in the anti-syphon device (pumped drain warewashers only). If required apply food grade grease to the Door Ball Catch.
Classeq Under Counter Range - User Manual Regular Maintenance 7.4.1 Water softener salt (if fitted) When the salt level inside the Salt Reservoir gets low the Refill Salt indicator will illuminate on the display. The salt should be replenished as soon as possible to avoid limescale from building up in your warewasher.
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Classeq Under Counter Range - User Manual Note: The Refill Salt indicator may stay illuminated for up to three complete wash cycles after filling / refilling the Salt Reservoir with salt. Caution DO NOT run the warewasher if there is no salt in the Salt Reservoir, as this will allow limescale to build up.
Descaling You can de-scale the Wash Tank of your warewasher yourself with the help of the following notes; to de-scale the Rinse Boiler you will need to contact your service engineer or Classeq. Warning! Wear the correct Personal Protective Equipment, e.g., gloves and goggles, when handling chemicals and observe all safety notes and dosing recommendations printed on the packaging.
Classeq Under Counter Range - User Manual 8. Troubleshooting If you believe the warewasher is not behaving as expected or has gone into error mode (Cycle indicator illuminated red), reset the warewasher by pressing the On/Off button, then follow the troubleshooting tips before requesting a service callout. The service support number can be found in the Useful Contact Details section (►14).
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Classeq Under Counter Range - User Manual Problem Possible Cause Solution / Check Warewasher will not turn There is a problem with the Ensure the warewasher is power supply. connected to the mains power supply. Check the power supply outlet is turned on.
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Classeq Under Counter Range - User Manual Problem Possible Cause Solution / Check Warewasher is over filling Drain Pump failure. Attempt to drain the (pumped drain warewasher warewasher (►6.9). If warewasher does not drain, s only). stop the warewasher and request a service callout.
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Classeq Under Counter Range - User Manual Problem Possible Cause Solution / Check Wash Tank not fully heated. Check Wash Tank temperature on Control Panel display. Wrong type of Prewash Do not prewash with soap based detergent. Cycle does not start.
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Classeq Under Counter Range - User Manual Problem Possible Cause Solution / Check Cycle runs for a long time. Rinse water not hot enough. Your warewasher has a heat interlock to ensure that the rinse is in accordance with UK environmental health requirements.
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Classeq Under Counter Range - User Manual Problem Possible Cause Solution / Check There is a problem with the Check that the warewasher drains system. waste hose is not kinked or blocked. Check that the site waste is not blocked.
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Classeq Under Counter Range - User Manual Problem Possible Cause Solution / Check Warewasher does not drain. Wrong Drain Plug fitted. Check that the Drain Plug is the right one for the warewasher (►4.6). Primary / Secondary Filters Check the Primary / blocked.
Classeq Under Counter Range - User Manual 9. Decommissioning If for any reason you need to remove or decommission your warewasher, do so in accordance with local and national regulations. Classeq recommends the following procedures are followed. Flush Out Chemical Dosing Systems Prior to removing any chemicals refer to all safety statements on the chemical bottles for dealing with any spillage.
Classeq Under Counter Range - User Manual Warewashers that are hardwired (i.e. no plug), must be disconnected in accordance with local and national regulations. Classeq recommends this is performed by a qualified electrician. Once the electrical supply has been disconnected, disconnect the equipotential wire from the stud at the rear of the warewasher.
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Classeq Under Counter Range - User Manual Warning! If the warewasher is being drained immediately after use, the water draining from the Boiler Drainage Hose may be as hot as 95°C. 14. Loosen the Jubilee Clip and remove the Drain Plug, ensuring the water flows into the container.
Classeq Under Counter Range - User Manual 10. Warewasher Specifications Model No. D400DUO D400DUOWS D500DUO D500DUOWS A. Width (mm) B. Depth - door closed (mm) C. Height (mm) 760/790 760/790 830/870 830/870 min/max D. Depth - door open (mm) E. Height to open...
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Classeq Under Counter Range - User Manual Model No. D400DUO D400DUOWS D500DUO D500DUOWS Water supply G¾” (¾”BSP) G¾” (¾”BSP) G¾” (¾”BSP) G¾” (¾”BSP) connection Water pressure - min 0.5 bar 2.0 bar 0.5bar 2.0 bar (bar) Water flow rate - min...
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Classeq Under Counter Range - User Manual Model No. D400DUO D400DUOWS D500DUO D500DUOWS Wash Tank element 2.00 2.00 2.00 2.00 rating (kW) Rinse Tank element 2.60 2.60 6.00 6.00 rating (kW) Wash Tank capacity 9.77 9.77 14.33 14.33 (litres) Rinse Tank capacity...
Classeq Under Counter Range - User Manual 11. Ordering Accessories and Supplies To view and order accessories and supplies for your product please go to the Classeq website www.classeq.co.uk/product-category/accessories/...
Classeq Under Counter Range - User Manual 12. Parts and Labour warranty Classeq Ltd. Parts and Labour Warranty Terms The user is entitled to free replacement and fitting of any part found to be faulty in material or workmanship, including any parts rendered inoperative by the effect of a faulty component, for a period of one year, or as specified by the vendor at the time of purchase.
Classeq Under Counter Range - User Manual 14. Useful Contact Details Classeq Ltd Classeq House Beacon Business Park Beacon Way Stafford ST18 0DG Sales and Switchboard tel: +44 (0)844 225 9249 email: sales@classeq.co.uk Service tel: +44 (0)844 225 9245 email: service@classeq.co.uk...
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