Related Manuals for Petsafe Drinkwell Platinum
Summary of Contents for Petsafe Drinkwell Platinum
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Page 1: Quick Start Guide
Quick Start Guide PWW00-13703 Platinum Pet Fountain Please read this entire guide before beginning. For troubleshooting and detailed cleaning instructions, visit www.petsafe.net/support for the full Operating Guide. -
Page 2: Important Safety Information
Welcome You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new Platinum Pet Fountain is designed to entice your pet to stay hydrated and healthy. We know that safe pets make happy owners. - Page 3 • Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be removed. Only rinse the filter with water. • Use only PetSafe Brand authorized replacement filters. If unauthorized filters are used, the ®...
- Page 4 To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster.
- Page 5 www.petsafe.net...
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Page 6: Start Here
Start Here 1. Remove the lid and reservoir. 2. Remove the pre-filter by pulling up on the top lip. 3. Remove the housing by pushing in on both sides and lifting up. 4. Remove the pump from the square indentation and pull the in-line plug up through the hole. - Page 7 7. Use a fingernail to pull out the impeller, which is held in place magnetically. 8. Rinse all fountain components (except for the adapter) with warm water before using the pet fountain. This will remove any residue from the manufacturing process. 9. Reassemble the fountain. www.petsafe.net...
- Page 8 10. Rinse the carbon filter and insert it into the housing. It fits narrow side down, and the black side faces the front. 11. Pick up the fountain by the bowl and place it in a desired location. Pour water into the bowl and the housing.
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Page 9: Replacement Parts And Accessories
Filter subscriptions now available! Get fountain filters automatically and conveniently delivered right to your door when you need them. Get free shipping and a 5% discount. Visit www.petsafe.net to sign up or call our Customer Care Center at 1-866-738-4379. Part Description... -
Page 10: Customer Care International
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net and/or are available by contacting your local Customer Care Center: Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA. - Page 11 Australia Residents: 1800 786 608 New Zealand Residents: 0800 543 054 Email: aus-info@petsafe.net To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product.
- Page 12 Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net ©2017 Radio Systems Corporation RE400-2130...
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