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Foxjet Marksman MATRIX User Manual

High resolution printing for the real world
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User
Manual
Marksman
MATRIX & ELITE
High Resolution Printing
Real World
for the
2465-623
Revision E
1 Missouri Research Park Drive • St. Charles, MO 63304
Tel: 800-369-5384 • Fax: 636-300-2188
Illinois Tool Works Inc © 2018

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  • Page 1 User Manual Marksman MATRIX & ELITE High Resolution Printing Real World for the 2465-623 Revision E 1 Missouri Research Park Drive • St. Charles, MO 63304 Tel: 800-369-5384 • Fax: 636-300-2188 Illinois Tool Works Inc © 2018...
  • Page 2 Marksman www.foxjet.com MATRIX & ELITE Ink Jet System User Manual 2465-623 The information contained in this manual is correct and accurate at the time of its publication. ITW reserves the right to change or alter any information or technical specifications at any time and without notice.
  • Page 3 Warranty: The Marksman© Matrix & Elite Ink Jet system, including all components unless other wise specified, carries a limited warranty. The inks and conditioners used with the Marksman© Matrix & Elite Ink Jet system carry a limited warranty. For all warranty terms and conditions, contact the Distributor for a complete copy of the Limited Warranty Statement.

  • Page 4: Table Of Contents

    Marksman Matrix & Elite Section 1: Introduction ............1 Section 2: Safety .
  • Page 5 Appendix H: Standard Operating Procedures ........113 FJSOP1 - Removal of FoxJet High Resolution Printheads ......113 FJSOP2 - Daily Maintenance for AMS/APS Printheads .

  • Page 6: Section 1: Introduction

    Marksman Matrix & Elite Section 1: Introduction Section 1: Introduction The Marksman© Matrix & Elite are advanced high-resolution ink jet controllers that runs on a Microsoft Windows 7® platform. It includes a built-in keypad with a TFT display with touch-screen control. The Marksman© Matrix & Elite can control up to 4 Pro Series high- resolution print heads for printing industry compliant barcodes, graphics or alphanumeric text on porous materials and cases.

  • Page 7: Section 2: Safety

    This product meets the requirements of CAN/CSA-22.2 NO.60950-00 * UL 60950 using FoxJet an ITW Company approved items. Units are only tested and qualified with FoxJet an ITW Company approved inks, parts and accessories. Use of other inks, parts or acces- sories may introduce potential risks that FoxJet an ITW Company can assume no liability for.

  • Page 8: Section 3: System Components

    Marksman Matrix & Elite Section 3: System Components Section 3: System Components 1 Controller, Matrix or Elite 7 Ink Supply 2 Proseries Print Head 8 Photo Sensor 3 Conveyor 9 Vacuum Waste Collector Bottle 4 Product 10 Encoder Cable 5 Print System Bracketry...
  • Page 9 Marksman Matrix & Elite Section 3: System Components The Marksman© Ink Jet System is available with the following components, options and service kits: Part Number Description Print Head 2464076 ProSeries 384e 2464076F ProSeries 384e, Flushed 2464078 ProSeries 384e, 90° 2464078F ProSeries 384e, 90°, Flushed...

  • Page 10: Integrated Print Head

    Marksman Matrix & Elite Section 3: System Components Cabling 2464182-010 Cable, Straight Thru, DB9, 10 Ft. 2464182-025 Cable, Straight Thru, DB9, 25Ft. 2464182-050 Cable, Straight Thru, DB9, 50 Ft. 2465155-002 Cable Kit, Print Head, DB25, 2 Ft. 2465155-010 Cable Kit, Print Head, DB25, 10 Ft.

  • Page 11: Bracketry

    Marksman Matrix & Elite Section 3: System Components Bracketry Bracketry is the structure that supports the controller, print system and other accessories. This manual details instructions for mounting all system components to a conveyor. Other mounting options for the controller and print system include the floor mount and the retract- ing bracket.

  • Page 12: Photosensor

    Marksman Matrix & Elite Section 3: System Components Photosensor The photosensor is both a light source and a sensor. It emits light and detects the arrival of a product when the product reflects the light source back to the sensor. The sensor then sends a signal to the controller to start the printing cycle.

  • Page 13: Section 4: Installation

    Marksman Matrix & Elite Section 4: Installation Section 4: Installation The figure below illustrates a typical conveyor-mounted installation. (Cables are not shown.) Materials Required for Installation You will need the following items: • Lint-free wipes • Safety goggles • Level •...

  • Page 14: System Installation Overview

    Marksman Matrix & Elite Section 4: Installation System Installation Overview NOTE: The following steps give an overview of the procedure to properly install the Marks- man© Matrix or Elite print system. Refer to the appropriate section for details. 1. Carefully plan the mounting location of the equipment. Keep in mind bracketry hard- ware location and printer equipment size.

  • Page 15: Mounting The Print System

    Marksman Matrix & Elite Section 4: Installation Mounting the Print System Unpack the print head just before mounting to the bracketry. Attach the print head to the bracketry with a print head mounting bracket. The print head must be mounted in close proximity to the product. To maintain consistent print, the head should be mounted no more than 1/8"...

  • Page 16: Setting Up The Print Head

    Marksman Matrix & Elite Section 4: Installation Setting Up the Print Head The Matrix/Classic Series print heads are mounted using the 10-32 tapped holes on the right or left side of the Ink System bottom case. The print head angle can be set between 0°...

  • Page 17: Ship Caps

    Marksman Matrix & Elite Section 4: Installation Ship Caps CAUTION: Do not operate APS Print Heads with the Print Head Ship Cap installed! Oper- ating a closed system can cause a siphoning effect which can drain the ink supply. 384e/768e Print Heads Loosen the two thumbscrews and remove the Ship Cap.

  • Page 18: The Encoder

    Marksman Matrix & Elite Section 4: Installation Remove the Ship Cap and Install the Filter. Remove the Reservoir Ship Cap and Install the Ink Bottle. Save caps in a zip-lock bag for future use. CAUTION: over-tighten bottle when screwing into Reservoir.

  • Page 19: Electrical Cable Connections

    Marksman Matrix & Elite Section 4: Installation Electrical Cable Connections ALARM BEACON MARKSMAN MATRIX OR ELITE CONTROLLER (STROBE) PRINT SYSTEM ENCODER PHOTO SENSOR PRINT HEAD CABLE PRINT SYSTEM 2465-623 User Manual Rev E Page 14...
  • Page 20 Marksman Matrix & Elite Section 4: Installation Views Bottom view of Matrix Controller (With Optional second PHC Board OUTPUT TO COM 1 COM 2 STROBE ENCODER PRINTHEAD 12 VDC DVI-D Bottom view of Elite Controller Back view of Print System...

  • Page 21: Priming The Print Heads

    Marksman Matrix & Elite Section 4: Installation Priming the Print Heads NOTE: The system will not prime either manually or automatically if there is a low ink indi- cation. Low ink indication is caused by either low ink in the reservoir or full ink in the waste collection bottle.
  • Page 22 Marksman Matrix & Elite Section 4: Installation Print Head Control of APS Print Head control of the APS (Automatic Priming System) cycle is accomplished by a pro- grammed timing interval set by the user at the print head (each head, if more then one is used).
  • Page 23 Marksman Matrix & Elite Section 4: Installation Auxiliary Photocell Input NOTE: The APS Control Cable and Auxiliary Photocell cannot be used together. An Auxiliary Photocell input is available to insure a print cycle is not missed during the automatic priming sequence. Connecting the Auxiliary Photocell will retard a prime sequence until there is enough time to complete the sequence without missing a print cycle.

  • Page 24: Section 5: Getting Started

    Section 5: Getting Started Section 5: Getting Started The Marksman Matrix and Elite controllers are standalone units capable of operat- ing one to four printheads, with the addition of an optional controller card. The soft- ware has an ICON user interface for is message selection. The main difference between the two controllers is the size and the resolution of the displays.
  • Page 25 Marksman Matrix & Elite Section 5: Getting Started Login Before Login, Matrix Before Login, Elite Select the Login ICON. The following screen will appear for the Matrix. Enter a username then tab to the next field, enter a password then select the Enter button or the green check mark.
  • Page 26 Marksman Matrix & Elite Section 5: Getting Started Start or Stop Message. Pause or Resume message being printed. Change the count being printed, if the message con- tains a count element. Change the variable data that is being printed. Start the Editor that can be used to create or change messages.
  • Page 27 Marksman Matrix & Elite Section 5: Getting Started Start Message The start message is used to ready the system to print a label or image that was created with the BoxWriter Editor. Select the desired message from the list, or enter the message name, and press the OK button.

  • Page 28: Counts

    Marksman Matrix & Elite Section 5: Getting Started Counts Count is the current number of the box in the pallet series. It is always listed as the "last printed" box. To change the Count value, enter the current box count value.
  • Page 29 Marksman Matrix & Elite Section 5: Getting Started Print Head Ink level or Print Head Temperature Print Head High Voltage Ink Collection bottle Green = Good Green = Good Green = Good Red = Low Red = Low Yellow = Low...

  • Page 30: Configure, Print Head

    Marksman Matrix & Elite Section 5: Getting Started Configure, Print Head: Configure, Print Test Pattern This function is designed to exercise every channel of the print head to verify all are printing properly. When the user clicks the “Test Pattern” button, a test image is generated. Each head on the currently selected line will print this pattern (along with the print head’s name).
  • Page 31 Marksman Matrix & Elite Section 5: Getting Started Photo delay: Photo delay is the horizontal distance (in inches) measured from the photo- cell to the head. Auto print inches: If internal photocell is selected, this number indicates the length of the message to be printed.
  • Page 32 Marksman Matrix & Elite Section 5: Getting Started Configure, Production Line The production line configuration allows for grouping of settings that relate to a particular setup. Select Configure , then Production Line form the menu. To edit a line, select it and click Edit ;...

  • Page 33: Configure, System

    Marksman Matrix & Elite Section 5: Getting Started Configure, System General Setting– Windows Ports Used to configure the system COM ports, that may be used for variable data or stating a mes- sage. Serial Port: Select the appropriate button to edit the setup parameters for a serial port on the Matrix or Elite.
  • Page 34 Marksman Matrix & Elite Section 5: Getting Started General Setting - Time The main screen Time and Date field format is defined in this window. There are three user controlled date and time fields that can be formatted. Suppress time change warnings: Used to disable software warnings of any Windows time changes.
  • Page 35 Marksman Matrix & Elite Section 5: Getting Started Group Options: Security groups allow the administrator to assign similar users with a specific set of access rights. Select Security, then Group Options from the menu. Ten configurable security groups are available. A user must be assigned to one group. Group names may be modified to better describe the access level.
  • Page 36 Marksman Matrix & Elite Section 5: Getting Started Configure, Import: NOTE: It is recommended that all printing tasks be stopped until the Import function has been successfully completed; and that the current database be exported for backup pur- poses. To import all tasks that were previously exported, choose File , then Import .

  • Page 37: Reports

    Marksman Matrix & Elite Section 5: Getting Started Reports Scan reports The Scan Report contains information relating to the current task and scan results of a printed barcode. The scan results are received through the RS232 port from a barcode scanner properly.

  • Page 38: Delays

    Marksman Matrix & Elite Section 5: Getting Started Delays This feature allows the oper- ator to make changes to where the print starts, or change the photocell delay. These changes are not per- manent and only last until another message is selected.

  • Page 39: Section 6: Boxwriter© Matrix & Elite Editor

    Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Section 6: BoxWriter© Matrix & Elite Editor Define Boxes To define boxes, select Define > Boxes . To add a new box, click Add . Enter the length, width, height and name.
  • Page 40 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Box Usage To define box usage, select Define > Box usage . If it is desirable to restrict a box from a given line, it can be done here. By default, all new boxes are available on all lines.
  • Page 41 Backup Path A backup of the Marksman Matrix & Elite database is stored in a backup location every time the application is closed. The path directs where the file is saved. 2465-623 User Manual Rev E...
  • Page 42 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Custom Date/Time Formats To define date/time set- tings, select Define > Cus- tom date/time formats . date/time settings shown here are used by Date/time and Expiration date elements. To create a new custom format, click Add .
  • Page 43 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Possible format specifiers are listed in the following table: Specifier Meaning Abbreviated weekday name Full weekday name Abbreviated month name Full month name Date and time representation appropriate for locale...
  • Page 44 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Week of year as decimal number, with Monday as first day of week (00 - Date representation for current locale Time representation for current locale Year without century, as decimal number (00 - 99)
  • Page 45 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Date/Time Codes Select Configure , System , then Date/Time Codes from the menu. Line: Line indicates the production line selected. Click on the folder tabs to access the date/time code tables. Select an entry in the table by clicking on the desired row.
  • Page 46 Label Editor Used to configure software when the Marksman Matrix or Elite is used with a Label Appli- cator. Shift Codes To define shift codes, select Define > Shift codes . Shift codes are used by Shift ele- ments.
  • Page 47 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Sub-Elements To define fonts, select Define > Sub-elements . Sub-elements can be used by certain barcodes (see the Barcode section of the manual for usage). The Sub-elements dialog is shown below.
  • Page 48 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor The "Element type" field defines the type of element. The following types are supported by sub-elements: • Text • Count • Date / time • Expiration date • Shift •...
  • Page 49 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor The following is an example of the Mask properties dialog: • Alpha allows uppercase A to Z. • Numeric allows 0 to 9. • Alphanumeric allows uppercase A to Z or 0 to 9.
  • Page 50 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Global Barcode Parameters To define barcode parameters, select Define > Global Barcode Parameters . Select the line, then select the head type. Heads with 32 channels have their own set of barcode parameters, as do 256 channel heads.
  • Page 51 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor An example of UPCA barcode parame- ters is shown at right. The "Magnification" field is the value dis- played in the Magnification field on the Barcode element dialog. The "Bar height" is the total height of the symbol in pixels.

  • Page 52: Tools

    Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Tools Ink Usage The ink usage generator will calculate the cost of each print and how many prints you will get from each bottle. Files create task, choose File > New .
  • Page 53 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Creating a Task The next step is to insert elements into the label to be printed. The box is shown with high- lighted areas showing where heads have been placed on the box. The printing areas can-...
  • Page 54 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Open To open an existing task, choose File > Open . Select the task to be opened, and click OK ; or double-click the task to be opened. Checking the "Open read only"...
  • Page 55 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Copy To copy tasks from one line to another, choose File > Copy . Select the line to copy from, then select the tasks to be copied. Checking the "All" box will automatically select all existing tasks for the given line.
  • Page 56 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor This function works best when both the "To" and "From" lines have identical head configu- rations. However, if they do not, the user may elect to configure the head mapping. To do this, select the head to be mapped and click Edit (or double-click).
  • Page 57 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Import NOTE: It is recommended that all printing tasks be stopped until the Import function has been successfully completed; and that the current database be exported for backup pur- poses.
  • Page 58 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Export NOTE: It is recommended that all printing tasks be stopped until the Export function has been successfully completed. To export all existing tasks, choose File , then Export .
  • Page 59 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Save As To save an open task under a different name, choose File > Save as . The "File" field must contain only letters and numbers; no spaces or special characters are allowed.
  • Page 60 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor The following table lists special ASCII characters that can be entered in the "Download String" field. (For example, to send 0012345 terminated by a carriage return, enter "0012345<CR>" in the Download String.)

  • Page 61: Elements

    Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Elements Element Bar Using the element bar, the user can add new elements to a task. Element types, from left to right, are as follows: • Text • Bitmap •...
  • Page 62 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Text The Text element properties are shown on the right. Text can be entered into the field either a single line at a time or multiple lines, paragraph mode. To get to the next line, simply press Control and Enter at the same time.
  • Page 63 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor To insert special characters, click the Specia l button. This will open the Windows Character Map utility, which can be used to copy and paste special characters. Bitmap The Bitmap element properties dialog is shown at right.
  • Page 64 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Count Count element properties dialog shown at right. "Average width" defines the average character width (in pixels). A value of 0 means that Win- dows will use the font's default widths.
  • Page 65 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor For a pallet count, click the "Pallet count" tab and click the Enabled button. The "Start value", "Roll over on", and "Increment by" fields' semantics are identical to the ones under the "Box count"...
  • Page 66 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Expiration The Expiration date element properties dialog is shown at right. "Avg. font width" defines the average character width (in pixels). A value of 0 means that Windows will use the font's default widths.
  • Page 67 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor User The User element properties dialog is shown at right. "Avg. font width" defines the average character width (in pixels). A value of 0 means that Windows will use the font's default widths.
  • Page 68 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Barcode The Barcode element prop- erties dialog is shown at right. The "Symbology" field dis- plays the type of barcode to be printed. The following symbologies are supported: •...
  • Page 69 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Code 128 barcodes support sub-elements and application identifiers. To modify these, uncheck the "Simple data" box. The following is an example of a Code 128 barcode with two sub elements: The buttons along the right side of the dialog, from top to bottom, are •...
  • Page 70 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Database The Database element properties dialog is shown at right. A Database element looks up a piece of data from a given database and prints "Avg. font width" defines...
  • Page 71 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor The following is an example of what the "Select Data Source" dialog might look like: The following is an example of what the "Select field" dialog might look like:...
  • Page 72 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor To insert an SQL state- ment directly, click the "General statement" tab. An example using a gen- eral SQL statement is shown at right. If this option is used, the...
  • Page 73 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Serial The Serial element properties dialog is shown at right. A Serial element prints data from the serial buffer. The serial buffer is defined in the Controllers Control application.

  • Page 74: Toolbar

    Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor ToolBar Toolbar icons are listed in the table below in order from left to right: Button Menu Command Keyboard Shortcut File > New Ctrl + N Open File > Open...
  • Page 75 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Copy Copies the selected elements to the clipboard. Paste Pastes the contents of the clipboard into the current task. New elements created by this operation will have their position set relative to the current crosshairs position.
  • Page 76 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor About This command displays the "About" dialog. This dialog lists all the major components of the editor and their version num- bers. Font bar The font bar allows the user to...
  • Page 77 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Rotation Bar The rotation bar allows the user to change the box's orienta- tion, relative to the print heads. The buttons rotate the box in the following order (starting from the left-most button): •...
  • Page 78 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Spinning the box clockwise (or counter clockwise) will result in a printable area that is now 6 inches tall by 3 inches long: 2465-623 User Manual Rev E Page 73...
  • Page 79 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Spinning the box up (or down) will result in a printable area that is now 12 inches tall by 6 inches long: 2465-623 User Manual Rev E Page 74...
  • Page 80 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Spinning the box left (or right) will result in a printable area that is now 3 inches tall by 12 inches long: Sometimes changing the box's orientation will result in some elements being forced outside the printable area.
  • Page 81 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Alignment Bar The alignment bar allows the user to apply various transformations to the currently selected elements. Toolbar icons are listed in the table below in order from left to right:...
  • Page 82 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Figure 2: Center aligned Figure 3: Right aligned Figure 4: Top aligned Figure 5: Middle aligned Figure 6: Bottom aligned Figure 7: Center (on box) 2465-623 User Manual Rev E...
  • Page 83 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Figure 8: Distribute evenly vertically Figure 9: Distribute evenly horizontally Figure 10: Text element with no bold factor Figure 11: Bold factor of 3 Figure 12: Flip horizontally Figure 13: Flip vertically...

  • Page 84: Perspective

    Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Perspective To change the perspective of the box view, select View > Change perspective . The x and y axis perspectives must be between -90 and 90 degrees. Figure 1: Perspective as viewed with [x, y] set to 20, 10...
  • Page 85 Marksman Matrix & Elite Section 6: BoxWriter© Matrix & Elite Editor Figure 2: Perspective as viewed with [x, y] set to -20, 10 2465-623 User Manual Rev E Page 80...

  • Page 86: Section 7: Maintenance

    Marksman Matrix & Elite Section 7: Maintenance Section 7: Maintenance APS - Automatic Priming System NOTE: The system will not prime either manually or automatically if there is a low ink indi- cation. Low ink indication is caused by either low ink in the reservoir or full ink in the waste collection bottle.

  • Page 87: Shutdown Procedures

    Marksman Matrix & Elite Section 7: Maintenance Shutdown Procedures • Close the Application (double-click the X in the upper right hand corner). NOTE: You must have the proper security level before the application will close. • When Windows® is at the desktop, select Start , then select Turn Off Computer .
  • Page 88 Marksman Matrix & Elite Section 7: Maintenance Periods of 1 Week to 3 Months with humidity < 55% and >25°C Temperature During planned shutdown periods of 1 week to 3 months, as well as when storing spare print heads: •...

  • Page 89: Ink Storage

    Marksman Matrix & Elite Section 7: Maintenance Ink Storage Storage Life of a FACTORY SEALED Bottle of Ink • Recommended storage temperature: 4° to 40°C (40° to 104°F) • Recommended storage relative humidity: 0 - 90% relative humidity with no condensa- tion.

  • Page 90: Section 8: Troubleshooting

    Marksman Matrix & Elite Section 8: Troubleshooting Section 8: Troubleshooting The Marksman© Matrix & Elite ink jet system incorporates advanced designs, both in hard- ware and in software. However, if the system ever fails to perform properly, some built-in indicators will help in troubleshooting. This section will help minimize system downtime and explain some of the diagnostic features built into the system.

  • Page 91: Troubleshooting Tests

    Marksman Matrix & Elite Section 8: Troubleshooting Troubleshooting Tests Print Test This test will determine if the print heads are printing. 1. Place a cloth in front of the print head front plate. 2. Initiate a print cycle by turning on conveyor and tripping the photocell.

  • Page 92: Print Quality Troubleshooting

    Marksman Matrix & Elite Section 8: Troubleshooting Print Quality Troubleshooting This section shows examples of various print problems and actions which should be taken to improve the print. Problem: Minor fractures in print channels. Possible Cause: Debris on front plate, air in channel.
  • Page 93 Marksman Matrix & Elite Section 8: Troubleshooting Problem: Missing bottom print channels. Possible Cause: Ink build-up on lower orifices. Action: Wipe front plate and run APS. Problem: Fuzzy print. Possible Cause: Print head too far away from substrate. Action: Move print head to within 1/8" from product.
  • Page 94 Marksman Matrix & Elite Section 8: Troubleshooting Problem: Stretched out, light print, checkerboard pattern. Possible Cause: Incorrect encoder, or incorrect line speed (set too low) if using internal encoder. Action: Check for correct encoder (use 5000 PPR Encoder). Problem: Short image, dark print, checkerboard pattern.

  • Page 95: Appendix A: Specifications

    Marksman Matrix & Elite Appendix A: Specifications Appendix A: Specifications Matrix Controller Specifications 5.63 [142.9] 3.50 [88.9] 14.75 [374.7] 5.00 8.00 [127.0] [203.2] FRONT REAR 1.33 [33.7] M6 x 1 4.04 [102.5] BOTTOM Processor: Intel® Atom™ N2600, 1.6GHz, Dual-Core Ports:...

  • Page 96: Elite Controller Specifications

    Marksman Matrix & Elite Appendix A: Specifications Elite Controller Specifications 13.75 [349.3mm] 5.75 [146.1mm] BLIND FASTNER (PEM BS-M6-1) 17.75 [450.9mm] 5.000 [127.0mm] 5.00 [127.0mm] 3.500 [88.9mm] 4.38 [111.1mm] Processor: Intel® Atom™ N2800 Power Input: 100-240VAC, 50-60Hz at 3A max Ports:...

  • Page 97: Print Head Specifications

    Marksman Matrix & Elite Appendix A: Specifications Print Head Specifications 384e Print Head: 21.32in [541.5mm] 11.70in [297.1mm] 2.75in [69.9mm] 5.00in [127.0mm] 14.31in [363.5mm] 3.02in [76.7mm] 1.01in [25.6mm] 2X #10-32 X .25 DEEP (BOTH SIDES) 3.00in [76.2mm] 12.60in [320.1mm] 5.50in [139.7mm] 768e Print Head: 21.77in [552.9mm]...
  • Page 98 Marksman Matrix & Elite Appendix A: Specifications Electrical Connections: Male DB-25 connector located on the rear of the print head. Print Orientation: Integrated - Horizontal or horizontal angle (for incline printing) Ink System: Non-pressurized capillary feed technology Priming: Automatic Priming System (not included with Alpha-...

  • Page 99: Appendix B: Theory Of Operation

    Marksman Matrix & Elite Appendix B: Theory of Operation Appendix B: Theory of Operation The Marksman© Matrix & Elite The Marksman Elite and Matrix are high-resolution ink jet coders used to print fixed and/or variable information onto cartons as they pass in front of the print heads on a conveyor.

  • Page 100: Matrix Wiring Diagram

    Marksman Matrix & Elite Appendix B: Theory of Operation Matrix Wiring Diagram DISPLAY BRACKET AND DISPLAY SW SETTINGS DISPLAY DRIVER BOARD 2465-612 HARD DRIVE 2465-621 2465-611 2465-323 PHC BOARD 2 JUMPER SETTINGS Black/Green Black/Blue J2 J1 J2 J1 2465-343 2465-328...

  • Page 101: Elite Wiring Diagram

    Marksman Matrix & Elite Appendix B: Theory of Operation Elite Wiring Diagram BLUE 2465-623 User Manual Rev E Page 96...

  • Page 102: Appendix C: Parts And Supplies

    Marksman Matrix & Elite Appendix C: Parts and Supplies Appendix C: Parts and Supplies Consumables Part Number Description 001-0598-01F Ink, ScanTrue® II PLUS 001-0899-01 Flush/Storage Solution, ScanTrue® II 2464620 Kit, Ink Waste Bottle, ScanTrue® II 2460159 Filter, 74 Micron 2464649...

  • Page 103: 384E And 768E Print System Service Kit

    Marksman Matrix & Elite Appendix C: Parts and Supplies 384e and 768e Print System Service Kit ITEM NO. PART NO. DESCRIPTION 2464650 Print Engine Replacement Kit, 384e, with Tubing and Fittings 2464651 Print Engine Replacement Kit, 768e, with Tubing and Fittings...

  • Page 104: Appendix D: Testing The Electrical Outlet

    Marksman Matrix & Elite Appendix D: Testing the Electrical Outlet Appendix D: Testing the Electrical Outlet CAUTION: The outlet must be installed near the equipment and must be easily accessible. ATTENTION: On doit installer à côté de l'appareil une prise de courant facilement accessi- ble.

  • Page 105: Appendix E: Database Start

    Marksman Matrix & Elite Appendix E: Database Start Appendix E: Database Start Description Prior versions of BoxWriter allowed for the start of a task with database elements, which can then prompt the user to enter the key field value for the Controller to search the data- base and replace the default database element data with the data from the remote data source.

  • Page 106: Database Lookup Definition - Global Setting

    Marksman Matrix & Elite Appendix E: Database Start Database Lookup Definition - Global Setting In order for the Marksman Matrix or Elite to go to an outside data-   base for task name information, it is necessary to first globally define where that location will reside.

  • Page 107: Database Start Task

    Marksman Matrix & Elite Appendix E: Database Start Database Start Task By accessing either the menu   option Operate, Database Start or by using the newly available toolbar button (just to the right of the normal task start button), the operator is presented with the database start task screen.

  • Page 108: Printer Report Modification

    Marksman Matrix & Elite Appendix E: Database Start Printer Report Modification In order to determine what key field has been selected by the operator, the printer report has been modified to indicate the chosen key field. The key field will be indicated on the preceding line under the Task Name field.

  • Page 109: Appendix F: Hand Scanner

    Marksman Matrix & Elite Appendix F: Hand Scanner Appendix F: Hand Scanner Scan and Shoot Setup The first step in setting up the hand scanner is determining which numbers in the barcode are to be used to select the task to be started. The following example will demonstrate the process by using 5 digits of a 12 digit UPC barcode.

  • Page 110: Scanner

    Marksman Matrix & Elite Appendix F: Hand Scanner Scanner Plug the scanner into a serial port, either the *Auxiliary Input port or Com1 port. Setup the port that was chosen to match the scanner: Com1: Configure/System/General Settings/ Com1/Properties * NOTE: There is +12V on pin 1 of the auxiliary input port that is used to power the Foxjet scanner.
  • Page 111 Marksman Matrix & Elite Appendix F: Hand Scanner Mask task name from a serial string: To create the mask to separate the task name from the barcode, go to the line properties: Config- ure/Production Line . Edit the line where the head is located.

  • Page 112: Appendix G: Fonts

    Marksman Matrix & Elite Appendix G: Fonts Appendix G: Fonts Font List In addition to the standard TrueType fonts, the following fonts were designed specifically for the Marksman© Matrix & Elite Controllers. (Contact the Distributor for special fonts, special characters or new fonts.)

  • Page 113: Font Samples

    Marksman Matrix & Elite Appendix G: Fonts Font Samples The following samples were printed with a ProSeries 768e Print Head at 300 dpi (standard) and default width. The first two sets of Fonts (Aardvark and Arabia) are shown at 128, 64 and 32.
  • Page 114 Marksman Matrix & Elite Appendix G: Fonts MK Arabia 128 MK Arabia 64 MK Arabia 32 MK Arial 64 MK Arial Low Caps 64 2465-623 User Manual Rev E Page 109...
  • Page 115 Marksman Matrix & Elite Appendix G: Fonts MK Avalon 64 MK Barcode 64 MK Courier 64 MK Courier Low Caps 64 MK Diploma 64 2465-623 User Manual Rev E Page 110...
  • Page 116 Marksman Matrix & Elite Appendix G: Fonts MK Fujiyama 64 MK Gothic 64 MK Harquil 64 MK Harquil Low Caps 64 2465-623 User Manual Rev E Page 111...
  • Page 117 Marksman Matrix & Elite Appendix G: Fonts MK Script 64 MK Times 64 MK Times Low Caps 64 2465-623 User Manual Rev E Page 112...

  • Page 118: Appendix H: Standard Operating Procedures

    Appendix H: Standard Operating Procedures Appendix H: Standard Operating Procedures FJSOP1 - Removal of FoxJet High Resolution Printheads PURPOSE: To detail the procedure for removing a Foxjet High-Resolution inkjet printhead from a production line. RESPONSIBILITY: Customer or authorized FoxJet Distributor technician. SAFETY : All personnel performing this procedure must wear proper eye pro- tection and latex gloves.
  • Page 119 FoxJet will replace, and charge for, any items found to be missing before it can be returned. FoxJet may deny warranty coverage if the printer or part has failed as a result of abuse, ne- glect, improper maintenance, improper shipping, or unapproved modification(s). Please re- fer to the Master Warranty Statement.

  • Page 120: Fjsop2 - Daily Maintenance For Ams/Aps Printheads

    SCOPE: All AMS/APS (Automatic Priming System) Printheads. PURPOSE: Detail the procedure for performing the required maintenance routine for Foxjet AMS/APS High-Resolution inkjet printheads. RESPONSIBILITY: Customer. SAFETY : All personnel performing this procedure must wear proper eye pro- tection and latex gloves.
  • Page 121 FoxJet may deny warranty coverage if the printer or part has failed as a result of abuse, ne- glect, improper maintenance, or unapproved modification(s). Please refer to the Master Warranty Statement.

  • Page 122: Fjsop4 - Installation Of Foxjet High Resolution Ams/Aps Printheads

    6. Remove the Reservoir ship cap and install the ink bottle (insure the expiration date on the ink bottle has not yet occurred). 7. Open the vent cap and install a clean vent cap filter (FoxJet PN 5765210). 8. Remove and the save the APS bottle labeled "For Shipping Purposes Only", and install an ink waste bottle (FoxJet PN 2464620).
  • Page 123 18. Observe the CP/OP while pressing the Purge button (see previous step). If any air bub- bles or foam emit from the CP/OP, repeat Step 17. Repeat this step until no bubbles are present in the ink flow. If there are still bubbles after ten attempts, contact your FoxJet Service Representative.

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