T-Mobile SyncUP DRIVE Start Manual

STEP 1 ST E P 2
Verify Vehicle OBDII Compatibility Get The App
Cars and light trucks since 1996 are OBDII Search for "SyncUp Drive" in your Apple App
compliant. Access the following link to find out Store, Google Play Store or visit:
if your vehicle is compatible:
www.t-mobile.com/syncupdrive
www.t-mobile.com/checkmycar
The T-Mobile SyncUP DRIVE TM device plugs
into the OBDII port.
Note: Verify your smartphone is up to date on the
Attention: The Electric (EV) and plug-in-hybrid
latest operating system version and meets the
vehicles are not currently compatible with the
application's minimum technical requirements.
T-Mobile SyncUP DRIVE device. Fuel data
from some diesel vehicles may not be accurate.
ST E P 3 ST EP 4
Create An Account Insert The Micro-SIM Card
Open the SyncUP DRIVE App on your phone, Use the included SIM eject tool to eject the tray for
select "Sign Up" and complete the steps to create the SIM from the SyncUP DRIVE device. Position
a new account. Verify your mobile phone number the Micro-SIM card in the tray so that it sits flush and
via SMS. Do not use the SyncUP DRIVE device then insert the tray.
phone number.
Note: The SIM card MUST be activated before
Note: Sign in with your existing SyncUP DRIVE going to Step 5.
account credentials, if one already exists.
ST EP 5 ST EP 6
Model: SDX000
FCC ID: 000-SDX000
W I F I M A C : X X X X X X X X X
S/N:XXXXXXXXX
SSID:XXXXXXXXXX
Password:XXXXXXXX
H/W:XXXXXXX
DATE:MM/YYYY
I M E I : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Enter The IMEI Barcode Find The OBDII Port
Each SyncUP DRIVE device has a unique Most OBDII ports are found under the driver
15-digit code known as the IMEI. The IMEI side dashboard near the steering column. The
barcode is located on both the device sticker SyncUP DRIVE App can assist in finding the port
and the included WiFi Hotspot Card. location as well as the following link:
The SyncUP DRIVE App will prompt you to enter
www.t-mobile.com/syncupdrive
the IMEI via scanning using your mobile phone
camera or by entering the code manually.
NOTE: The flashlight icon in the SyncUP DRIVE TM
Note: Do not plug the device into your vehicle
App will trigger the smartphone flashlight.
until the SyncUP DRIVE App instructs you to do
so in Step 7.
ST E P 7
ST E P 8
Plug in Your Device Start Driving
Insert the OBDII device into the OBDII port for a Once the device has a cellular connection, it will
snug fit. generate a GPS lock.
A short 10-minute drive will complete the setup of
Note: The SyncUp DRIVE device needs to the device. The SyncUp DRIVE App will confirm a
connect to the network in order to complete the
successful connection.
setup. Ensure you are in an area without any
coverage issues like an underground garage.
ATTENTION: Do not use your phone or the
SyncUp DRIVE App while driving. Do not unplug
the device for 24 hours post installation.
STE P 10
STE P 9
Activate Your WiFi Hotspot Roadside Assistance
Find your device network name (SSID) and With a qualified data plan, the T-Mobile SyncUp
password on the WiFi Hotspot card or on the DRIVE TM includes a 24/7 toll-free hotline and
device sticker near the IMEI. roadside assistance service through the Allstate
Motor Club.
Get help in the menu area of the SyncUp DRIVE
Use the SyncUp DRIVE App to manage the WiFi
App.
Hotspot. In the menu, select "WiFi Hotspot".
Attention: This feature is only available with a
qualified data plan for the in-car WiFi Hotspot.