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Pepwave Surf On-The-Go User Manual

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Summary of Contents for Pepwave Surf On-The-Go

  • Page 1 Pepwave Surf On-The-Go User Manual...

  • Page 2: Table Of Contents

    CONTENTS Getting Ready to Surf What’s in the Box Get to Know Your Surf On-The-Go Choose Your Connection Mode Basic Setup Cellular Mode Setup Wi-Fi Mode Setup Wired Mode Setup Advanced Settings Fail Over Settings LAN and DHCP Settings Radio Settings...
  • Page 3 Surf On-The-Go User Manual Appendix Federal Communication Commission Interference Statement IMPORTANT NOTE: FCC Radiation Exposure Statement Taiwan NCC Statement Copyright Disclaimer...

  • Page 4: Getting Ready To Surf

    ETTiNG Eady TO...

  • Page 5: What's In The Box

    Quick Start Guide » Window mounting accessories Get to Know Your Surf On-The-Go Connect a 3G/4G USB modem to this port when using Cellular Mode. Power Adapter Connect the included power adapter to this DC port, then plug the other end of the adapter into a nearby power outlet.
  • Page 6 Color Status Description Green On Surf is powered on Surf is powered off Amber On Surf is ready to operate Surf has not yet booted Surf is powered off ENET Green On Ethernet is connected Ethernet is not connected Green On In Cellular and Wi-Fi Mode, signal reception strength is indicated by the number of lit LEDs...

  • Page 7: Choose Your Connection Mode

    Surf On-The-Go User Manual Choose Your Connection Mode Your Surf On-The-Go supports three connection modes to give you maximum connectivity on the road, at the office, or at home: Cellular Mode This mode allows you to connect your Surf to a 3G or 4G(WiMAX/LTE) USB modem and share the connection with all your devices wirelessly and/or using the Surf’s Ethernet port.

  • Page 8: Basic Setup

    aSiC ETup...

  • Page 9: Cellular Mode Setup

    Surf On-The-Go User Manual Cellular Mode Setup 1. Connect one end of a USB cable to a 3G/4G modem and then connect the other end to your Surf’s USB port. 2. Using your wireless-capable computer or other device, locate the Surf’s default SSID and connect.
  • Page 10 5. In the Cellular Settings section, choose Custom Operator Settings or Auto Operator Settings. » Custom Operator Settings – Choose this option if your cellular service provider requires that you use an assigned login/password, APN, and/or dial number. » Auto Operator Settings – The best choice for most users, this option will apply settings that work with most cellular services.
  • Page 11 Surf On-The-Go User Manual 9. In the Encryption Key field, enter a password of at least eight characters. This is the password that you and other authorized users will use to wirelessly connect to the Surf. 10. Click the Save button located at the bottom right of the screen to store your changes.

  • Page 12: Wi-Fi Mode Setup

    Wi-Fi Mode Setup 1. Using your wireless-capable computer or other device, locate the Surf’s default SSID and connect. By default, your Surf’s SSID will be PEPWAVE_####, where #### is the suffix of the device’s MAC address. For more information on locating and connecting wirelessly to Internet access points with your device, see your device’s operating manual.
  • Page 13 Surf On-The-Go User Manual 4. In the Wireless Settings section, change Wireless Network Name (SSID) from the default value, MySSID, to the SSID specified by your wireless Internet service provider. You can also leave this field blank and choose an SSID from the resulting list, which also includes corresponding encryption types and signal strengths.

  • Page 14: Wired Mode Setup

    9. In the Encryption Key field, enter a password of at least eight characters. This is the password that you and other authorized users will use to wirelessly connect to the Surf. 10. Click the Save button to store your changes. 11.
  • Page 15 Surf On-The-Go User Manual 1. Connect one end of the included Ethernet cable to the back of the Surf and then connect the other end to a DSL or cable modem. 2. Using your wireless-capable computer or other device, locate the Surf’s default SSID and connect.
  • Page 16 5. In the WAN IP Settings section, select the method the Surf will use to obtain an IP address. Configure Manually – Choose this option » if you will use a static IP address. » Obtain an IP Address using DHCP – Choose this option to obtain an IP address automatically.
  • Page 17 Surf On-The-Go User Manual 8. Select WPA/WPA2-Personal from the Authentication dropdown menu. 9. In the Encryption Key field, enter a password of at least eight characters. This is the password that you and other authorized users will use to wirelessly connect to the Surf.

  • Page 18: Advanced Settings

    dvaNCEd ETTiNGS...

  • Page 19: Fail Over Settings

    Surf On-The-Go User Manual Fail Over Settings Fail Over Enable to allow the Surf to use a cellular link as a backup in case the primary link fails. Timeout Specify the period of time before a health check attempt is considered a failure.

  • Page 20: Lan And Dhcp Settings

    LAN and DHCP Settings LAN Interface IP address The Surf’s assigned IP address. Default is 192.168.20.1. Subnet mask Used to specify the number of computers that can connect to your Surf. Default is 255.255.255.0. DHCP Server Enable Choose this button to enable the Surf’s internal DHCP server.

  • Page 21: Radio Settings

    Surf On-The-Go User Manual Radio Settings Radio Mode Choose from 802.11na, ng, b/g, or a only, depending on the Wi-Fi specification supported by your computer or other device. Default is 802.11 na. ng – 2.4GHz 11n (most common) an – 5GHz 11n (less common) b/g –...

  • Page 22: Ap Settings (Advanced)

    AP Settings (Advanced) Keep AP Broadcast a Wi-Fi SSID even if there is not an active Internet connection. Disabling this will require you to configure the device with an Ethernet cord. Enabling this feature is highly recommended. AP Transmit Reduce or increase the power of the Wi-Fi AP. This will Power not affect the power of the connection to a Wi-Fi WAN.

  • Page 23: Web Admin Settings

    Surf On-The-Go User Manual Web Admin Settings Web Admin Redirection Enable/Disable Redirect users to the dashboard if there is not an active Internet connection. When disabled, users must manually log into the unit using the LAN Interface IP address. Default is Enable.

  • Page 24: Roaming Settings (Wireless Wan Only)

    Roaming Settings (Wireless WAN Only) Roaming Enable/Disable When enabled, the Surf will periodically scan for a stronger connection without interrupting the current connection. This is beneficial in situations where you know there are multiple APs your connection can choose from, and many hotspots and large networks are set up this way.

  • Page 25: Port Forwarding Settings

    Surf On-The-Go User Manual Port Forwarding Settings Service Port Range Enter a port or range of ports to forward. Protocol Choose TCP or UDP to forward the selected port or port range using the specified protocol. IP Address Enter an IP address to which you would like to forward the specified ports.

  • Page 26: Qos Settings

    QoS Settings Target Choose from Source (incoming) or Destination (outgoing) traffic to be controlled by the service. Service Port Enter a port or range of ports to be controlled by the Range service. Protocol Choose TCP or UDP as a protocol for the service. IP Address Enter an IP address to be controlled by the service.

  • Page 27: Checking Your Surf's Status

    Surf On-The-Go User Manual Checking Your Surf’s Status To see a range of information about your Surf and its operation, click the Status link at the top of the Web admin interface, and then select from the WAN Connection, Ethernet, and Client tabs on the left.

  • Page 28: Troubleshooting

    ROuBlEShOOTiNG...

  • Page 29: Turning On Remote Assistance

    Surf On-The-Go User Manual Turning On Remote Assistance To allow remote technicians to more easily and effectively assist you in troubleshooting your Surf, click the Misc link at the top of the Web admin interface, and then click the Turn On button next to Remote Assistance.

  • Page 30: Restoring Factory Settings

    Restoring Factory Settings Your Surf’s factory settings can be restored in one of two ways: 1. If you can access the Web admin interface, click the Misc link and the Restore and Reboot button. Your Surf will restore factory settings and reboot.

  • Page 31: Upgrading Your Surf's Firmware

    Surf On-The-Go User Manual Upgrading Your Surf’s Firmware Your Surf can check to see if its installed firmware is the latest version. In most cases, however, it’s best not to update your firmware unless specifically instructed by your ISP. When a firmware upgrade is necessary, your ISP will provide further instructions or remotely upgrade your Surf’s...
  • Page 32 ppENdix...
  • Page 33 Surf On-The-Go User Manual Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 34 Pepwave. Disclaimer Pepwave does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent right nor the patent rights of others. Pepwave further reserves the right to make changes in any products described herein without notice.
  • Page 35 Surf On-The-Go User Manual...
  • Page 36 www.pepwave.com...

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