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Summary of Contents for Sephra CF34/44R CONVERTIBLE
- Page 1 CHOCOLATE FOUNTAIN OPERATING MANUAL VERSION 2.0.1 MAY 2016 MODELS: CF34/44R CONVERTIBLE, CF44R, CF34R, CF27R, CF23R Sephra Europe are your one-stop shop for Chocolate Fountains, Consumables, Spare Parts and Repairs.
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Page 3: Table Of Contents
TABLE OF CONTENTS This manual covers the use of the following WARNING Commercial Chocolate Fountain models: IMPORTANT SAFEGUARDS CF54RC - CONVERTIBLE THE LEGEND OF SEPHRA CF44RC - CONVERTIBLE DEAR SEPHRA CUSTOMER CF44R - SEPHRA FOUNTAIN DEFINITIONS CF34R - MONTEZUMA FOUNTAIN ILLUSTRATIONS... -
Page 4: Warning
YOUR FIRST EVENT as damage may have occurred during shipping. Doing so will help prevent potential complications during your event. Sephra Customer Service representatives are available to assist you Monday to Thursday 9am - 5.30pm Friday 9am - 3.30pm GMT in our European office. -
Page 5: Important Safeguards
Do not operate the fountain if you observe damage to the electrical cord or plug or if the base of the fountain has been dropped or damaged in any manner. The fountain must be returned to Sephra or a designated repair facility for examination and repair. -
Page 6: The Legend Of Sephra
THE LEGEND OF SEPHRA Woven among the threads of ancient Aztec So pleased was Sephra with Montezuma’s legend lies the story of Sephra, an enchanting gift that she came to him in a dream and told goddess whose beauty could be described... -
Page 7: Dear Sephra Customer
REMEMBER, YOUR CUSTOMERS WILL TASTE THE DIFFERENCE IF YOU SERVE ONLY THE FINEST FONDUE CHOCOLATE. You can order Sephra Fondue Chocolate by calling us on +44 (0) 1592 656 737 or by visiting our website at www.sephraeurope.com Our mission is to help you make your Sephra appliance a very profitable aspect of your business and we look forward to assisting you. - Page 8 (Bottom on Montezuma, Aztec and Cortez Models) 2d FOURTH TIER (Bottom on Sephra Model) 2e FIFTH TIER (Bottom on Sephra Convertible Model) CYLINDER CF44 CYLINDER EXTENSION Sits inside the cylinder and carries fondue to the top of the fountain, AUGER creating a constant flow of fondue from the top of the crown down to the basin.
- Page 9 COMMERCIAL ILLUSTRATIONS...
- Page 10 COMMERCIAL ILLUSTRATIONS...
- Page 11 COMMERCIAL ILLUSTRATIONS...
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Page 12: Chocolate Fountain Assembly
CHOCOLATE FOUNTAIN ASSEMBLY Before using the fountain, wash basin and other removable components with warm, soapy water and dry thoroughly. The basin bowl should be hand washed and should not be submerged in liquid or put in a dishwasher. All other removable components are dishwasher safe. Do not allow water to enter the fountain base housing through the vent holes, base screen, or any other openings as this will damage the electrical components. -
Page 13: Chocolate Preparation
Chocolate will harden if it comes into contact with cold metal and can cause the auger to bind. *** CHOCOLATE PREPARATION We strongly encourage you to use Sephra Fondue Chocolate or Chocolate, available in Dark, Milk, and White varieties. Sephra chocolate is specially formulated with the proper viscosity to flow perfectly through the fountain every time. -
Page 14: Start Your Chocolate Fountain
START YOUR CHOCOLATE FOUNTAIN BEFORE STARTING THE FOUNTAIN 1. Ensure that the fountain is on a sturdy, level surface. 2. The fountain itself must be level in order to operate and curtain properly. Please see “FOUNTAIN ASSEMBLY” for instructions on levelling the fountain. 3. - Page 15 ADDITIONAL CHOCOLATE 9.1Kg will serve approximately 200 people. Additional chocolate can be added using the following methods: ADDING CHOCOLATE CHIPS Pour chips directly on top of the fountain crown or around the perimeter of the bowl, approx. 1 cup at a time. Allow the chips to become melted before adding more. ADDING MELTED CHOCOLATE To add a large amount of chocolate, melt it prior to adding it to the basin.
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Page 16: Cleaning Your Chocolate Fountain
6. Carefully clean around cylinder sleeve and square pin in basin. If necessary, use a soft toothbrush to remove all chocolate. 7. Once tier set components are clean and dry, return them to your Sephra Tier Set or Catering Case for transport. -
Page 17: Helpful Advice
5. Other Fondues such as Cheese, Caramel, and Barbecue Sauce have a different consistency from chocolate and may flow in a different manner than Sephra Chocolate does. This is due to the inherent differences in the make-up of various Fondues. -
Page 18: Chocolate Fountain Specifications
• Dishwasher-safe tier set assembly. seconds. • Power Usage (120V): 9 amps for • Direct Drive Motor - No Belts. Convertible models, Sephra and • ETL Electrical Certification. Montezuma; 6 amps for Aztec, 4 amps for • ETL marked to NSF sanitation standards. -
Page 19: Troubleshooting
TROUBLESHOOTING FONDUE DOES NOT CURTAIN PROPERLY a. FOUNTAIN IS NOT LEVEL: The base of the Fountain must be level in order for Chocolate to curtain properly. If the Chocolate is flowing heavily on one side, raise that side of the Fountain using the adjustable levelling feet until the Chocolate flows evenly. - Page 20 Cylinder and melt the Chocolate inside the Cylinder before restarting the Fountain. For further troubleshooting questions or concerns please contact us on: Telephone: +44 (0)1592 656 737 Email: info@sephraeurope.com Website: www.sephraeurope.com Address: Sephra Europe, Unit 2, Block 9, Mitchelston Industrial Estate, Kirkcaldy, Fife, Scotland, KY1 3PE.
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Page 21: Chocolate Fountain Maintenance
To assist our customers in properly maintaining their Sephra Chocolate Fountain we offer the Sephra Maintenance Service which is outlined in detail in Appendix II which is in the rear of the Operating Manual. We highly recommend you take advantage of this service to keep your chocolate fountain investment in top working condition. -
Page 22: Frequently Asked Questions
Q: WHERE DO I GO FOR REPLACEMENT PARTS? A: Please call Sephra Europe on +44 (0)1592 656 737 for replacement parts. All replacement parts can be ordered directly from Sephra or authorized distributors. Some standard parts are available at local... -
Page 23: Sanitation Guidelines
SANITATION AND HEALTH GUIDELINES Sephra is committed to helping its customers provide the public with a healthy and sanitary environment in which to enjoy the Sephra Chocolate Fountain at their special events. Sephra encourages its customers to comply with the following recommended Health and Sanitation Guidelines: SANITARY USE OF THE CHOCOLATE FOUNTAIN A healthy and sanitary environment must be ensured with each use of the chocolate fountain. -
Page 24: Limited Lifetime Warranty
The Sephra Limited Lifetime Warranty is available only to the original purchaser, is not transferable and is valid only in the United States of America and Canada. The Sephra Limited Lifetime Warranty is void and of no force or effect if the Fountain purchased has been tampered with, repaired, disassembled, changed, altered, or modified by you or any other persons who have not been authorized in writing by Sephra to make such repairs. - Page 25 SEPHRA LIMITED LIFETIME WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE SPECIFIC SEPHRA PRODUCT, AS IDENTIFIED BY SERIAL NUMBER, AND LAST ONLY AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE FOUNTAIN.
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Page 26: International Five Year Limited Warranty
God. In order to ensure optimum performance of your Sephra Fountain it must be serviced by an authorized service centre after 1500 hours of operation or one year from the date of purchase, whichever is sooner. -
Page 27: Servicing Appointments
You are responsible and shall pay for all shipping costs required to obtain Warranty Service. You are responsible for ensuring that the Fountain is packaged and shipped in such a way that it arrives to Sephra or the service centre undamaged. You are responsible for any damage incurred in shipping. -
Page 28: Sephra System
THE SYSTEM CHOCOLATE AND SKEWERS Whether this is your first Sephra Chocolate Fountain or your fifth, you will always want to have plenty of Chocolate and Skewers on hand for your events. Make sure you never have to turn down a last-minute opportunity because you are out of stock. Sephra offers a variety of Chocolate flavours and accessories to suit your needs and the needs of your customers. -
Page 29: Marketing Your Chocolate Fountain
Chocolate Fountain. Let your potential customers know that your Sephra Chocolate Fountain will make their special event even more fabulous! Sephra offers several attractive business card layouts to help you promote your business. You can also visit the image gallery at www.sephraeurope.com to access free high resolution photos to use for your own marketing materials. -
Page 30: Chocolate Fountain Presentation
FOUNTAIN TOPPERS Sephra has designed special stainless steel inserts that fit into the top of the cylinder and serve as holders for floral bouquets and other display items which enhance the beauty and attractiveness of the fountain and draw attention to it during the event. -
Page 31: Chocolate Fountain Event Checklist
CHOCOLATE FOUNTAIN EVENT CHECKLIST Here is a list of items you will want to take to each event. Check your items carefully; as in the hustle of preparing for an event, crucial supplies can be left behind. Also, remember to check that your vehicle will adequately accommodate the fountain, chocolate, and all presentation items. - Page 32 Peanut Butter Cookies Mint Crispy Treats Cream Puffs Apple Slices Patties As always, we are here to help. Should you have any questions or concerns regarding your Sephra Chocolate Fountain, please feel free to call us on +44 (0)1592 656 737.
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Page 33: Appendix
If the fountain is received by Sephra not cleaned, a £40 cleaning fee will be charged. Do not send the tier set of the fountain. Prior to shipping your fountain to Sephra, please call to receive an RMA or Return Authorization number. -
Page 34: Contacting Sephra Information
Kirkcaldy, Fife, Scotland, KY1 3PE +44 (0)1592 656 737 info@sephraeurope.com www.sephraeurope.com Sephra L.P. 11035 Technology Place, Suite 100 San Diego, CA 92127 Rev. 6-12 www.sephra.com © Sephra LP © Sephra Europe - Sephra* is the registered trademark of Sephra, L.P. - Page 36 Tel: +44 (0)1592 656 737 / Fax: +44 (0)1592 653 535 Web: www.sephraeurope.com / Email: info@sephraeurope.com Sephra Europe, Unit 2, Block 9, Muirhead, Mitchelston Industrial Estate, Kirkcaldy, Fife, Scotland KY1 3PE...
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