TiVo Mini Operator's Manual
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TiVo Mini Operator's Manual

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TiVo Mini Operator's Guide
v1.0
®
© 2012 • TiVo
Proprietary and Confidential

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  • Page 1 TiVo Mini Operator’s Guide v1.0 ® © 2012 • TiVo Proprietary and Confidential...
  • Page 2 TiVo Mini Operator’s Guide © 2012 TiVo Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. TiVo, the TiVo logo, TiVo Central, WishList, Season Pass, TiVoToGo, the Advance logo, the Replay logo, the Thumbs Up logo, the Thumbs Down logo, Overtime Scheduler, Overlap Protection, Ipreview, and the sounds used by the TiVo Service are trademarks or registered trademarks of TiVo Inc.

  • Page 3: Table Of Contents

    Safety instructions and proper placement of TiVo Mini ....... 9...
  • Page 4 Video Window only with Program Guide on TiVo Mini .......

  • Page 5: Introduction

    Third-party application support with YouTube, Pandora, Picasa, and more  The main focus of TiVo Mini is to enable the rich TiVo Experience in any TV in the home – thus providing: The best of TV and the web on any TV ...

  • Page 6: Overview Of Tivo Mini

    Overview of TiVo Mini TiVo Mini is a TiVo IP STB (Internet Protocol Set-Top Box) that serves as a client to a Host TiVo DVR to support LTS (Live TV Streaming), as well as to watch QAM-based VOD (Video On Demand) and recorded programs.

  • Page 7: Overview Of This Guide

    – explains the installation process, especially how  to connect the Mini to the Host DVR and how to set it up for an end user. It also discusses provisioning and accessories for TiVo Mini. Using TiVo Mini on page 23 –...

  • Page 8: Audience For This Guide

     MSO support management  Prerequisites for this guide Before reading this guide, and trying to install TiVo Mini, it is assumed that you have the following knowledge: Good understanding of core TiVo DVRs  Good understanding of MRS (Multi-Room Streaming) ...

  • Page 9: Tivo Mini Product Specifications

     Safety instructions and proper placement of TiVo Mini Before you begin installation, make sure all of the equipment you will be using is turned off, and TiVo Mini is unplugged. TiVo Mini was designed and manufactured to meet strict quality and safety standards.

  • Page 10: Hardware, Software, And Networking Requirements

     All accounts associated with the devices must be activated and in good standing.  TiVo Mini and all networked DVRs must be connected to the home router using a high-  bandwidth connection (Ethernet or MoCA). No more than 10 devices (with a TSN) can be associated with a user account.

  • Page 11: Connections And Buttons

    Bottom buttons/connections on page 13  Front panel buttons/connections Single Bicolor LED Product White: Powered on. Branding Branding Amber: IR activity or button presses. Figure 2–1: TiVo Mini Front Panel ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...

  • Page 12: Back Panel Buttons/Connections

    TiVo Mini Product Specifications Back panel buttons/connections Component (green): MoCA : Connects TiVo A/V (yellow): Connects TiVo Mini to a TV Connects TiVo Mini to a TV or Mini to your home or A/V system using a Composite Video A/V system using a MoCA network, if you Output b reakout cable.

  • Page 13: Bottom Buttons/Connections

    TiVo Mini Product Specifications Bottom buttons/connections Label: TSN, MAC, SKU, Resolution Button Wall Mount Holes Model, Manufacture Date Figure 2–3: TiVo Mini Bottom ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...

  • Page 14: Hardware Specifications

    TiVo Mini Product Specifications Hardware specifications This section lists the hardware specifications for TiVo Mini and for its power adapters. Video Out  HDMI (1) (combined audio/video)  Component Video (1) (via breakout cable)  Composite Video (1) (via breakout cable) ...
  • Page 15 TiVo Mini Product Specifications 12 VDC Power Adapter – Each TiVo Mini needs its own TiVo 12 VDC power adapter.  Power adapters for TiVo Mini are shipped separately in bulk. Warning: TiVo Minis have UL certification for safety and ESD immunity only using the following specified TiVo-supplied power adapters.
  • Page 16 2–5. Input: 100-120 VAC, 50/60 Hz, 0.4A max inrush,  maximum continuous input power, 18W Output: 12V, 1A (12W) max  Figure 2–5: Label for Power Adapter SPWR-00023-000 (12W) ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...

  • Page 17: Guided Setup For Tivo Mini

    To prepare the Host DVR for use with TiVo Mini, follow these steps: Note: This setup must be done in HDUI, but you can switch the Host DVR back to “TiVo with SD Menus” after you have completed the setup.

  • Page 18: Installing Tivo Mini

    Guided Setup for TiVo Mini 4. If the Host DVR is unnamed, give it a name to simplify the connection of the Mini: On the Remote, CableCARD & Devices screen, select Name this DVR.  Choose a name from the list or enter a new name.
  • Page 19 Guided Setup for TiVo Mini 2. The next screen presents TiVo’s “Service Terms.” As instructed, select “agree” to continue. 3. The next screen asks if you want to change “Video Formats.” You would usually keep the automatic settings, so select “Keep automatic settings.”...
  • Page 20 SELECT button on your remote to continue. 6. You will then be instructed to “Name This TiVo Box,” and you should select a name from the left side, or enter a personal name in the box at the right.

  • Page 21: Provisioning Tivo Mini

    TiVo Central to start viewing. Provisioning TiVo Mini TiVo Mini can be associated with an end-user account, and this account can be activated or deactivated with the same systems that exist for the DVRs today. Provisioning can be done in two different ways: MSO back-end provisioning on page 21 ...

  • Page 22: Accessories For Tivo Mini

    Documentation will be provided at that time. IR Adapter The TiVo IR Adapter lets you control TiVo Mini if it is located in a position that does not have direct line of sight for an IR remote. Note: The IR Adapter supports remotes with IR codes of 0 or 4. The DVR IR code setting is ignored.

  • Page 23: Using Tivo Mini

    Tuner allocation If there are multiple TiVo devices in a household, the use of the tuners on the Host DVR is on a first- come, first-served basis. As described in Setting up TiVo Mini with Host DVR on page 17, only up to two tuners can be allocated on the Host DVR.

  • Page 24: Returning A Tuner For Use By Another Device

    Returning a tuner for use by another device Unless you explicitly “exit out,” a tuner will continue to be allocated to TiVo Mini for an hour and a half. After this time, and without remote activities, it will be automatically returned to the pool for other TiVo devices to access, and you will see a message to this effect.
  • Page 25 Using TiVo Mini Table 4–1: Resolving TiVo Mini Tuner Conflicts - Live TV Streaming and QAM-based VOD (continued) Scenario Message Title Message Text All reserved tuners in use (continued) Only one reserved tuner - VOD is Temporarily Another <TiVo device> is using the...

  • Page 26: Watching Qam-Based Vod From Host Dvr (Also Lts)

    Using TiVo Mini Table 4–2: Resolving TiVo Mini Tuner Conflicts - Scheduling In-Progress Program Scenario Overlay Reason/How to Resolve All tuners on Host DVR Currently Recording Shows are currently recording on all recording <Number> Shows tuners. To change to <channel number>, the <Host DVR>...

  • Page 27: Mrs (Multi-Room Streaming) For Recorded Content

    Remotely scheduling a recording on Host DVR TiVo Mini lets you set up a recording on the Host DVR. All of the Host DVR scheduling options are available using the Mini. Note: For this task, the Mini uses a tuner that has not been allocated for LTS (Live TV Streaming) or watching QAM-based VOD.

  • Page 28: Video Window Only With Program Guide On Tivo Mini

    This scenario was designed intentionally, so that a tuner would not be unnecessarily allocated. Using TiVo Thumb Ratings with TiVo Mini You can use the Thumbs Up and Thumbs Down to rate shows on TiVo Mini. However, these ratings are then applied to the Host DVR, not specifically to TiVo Mini.

  • Page 29: Youtube

    To watch YouTube on TiVo Mini, from TiVo Central, choose Find TV, Movies, & Videos > YouTube. On the YouTube home page, use the arrow buttons on the TiVo remote to explore the menus. You can browse by channel (categories covering everything from animation, to comedy, to music, and more), search for a particular video, or sign in to see your subscriptions and favorite videos.

  • Page 30: Launch Points For Tivo Mini

    Using TiVo Mini Launch Points for TiVo Mini The following table provides the Launch Points for TiVo Mini, all starting at TiVo Central. Table 4–3: Launch Points for TiVo Mini Feature/App Launch Point Next selection Next selection QAM-based VOD Find TV, Movies ... [customizable] <MSO>...

  • Page 31: Default Groups And Service States For Tivo Mini

     Service states/service lifestyle for TiVo Mini on page 32  Expected default groups for TiVo Mini Table 5–1 shows the default AP flags and DG groups for TiVo Mini. Table 5–1: TiVo Mini APs and DGs Type Name application...

  • Page 32: Service States/Service Lifestyle For Tivo Mini

    Service State 22 – Grace Period: Each TiVo Mini is shipped to an MSO from TiVo in  service state 22. Any TiVo Mini returned from an end user can – and must – be re-set to service state 22 with a web service API serviceReset call.

  • Page 33: Tivo Mini Architecture

    TiVo Mini Architecture This chapter describes TiVo Mini architecture, as follows: TiVo Mini Network on page 33  What TiVo Mini Gets from the Host DVR on page 34  Whole Home Use Cases for TiVo Mini on page 34 ...

  • Page 34: What Tivo Mini Gets From The Host Dvr

    Whole Home Use Cases for TiVo Mini The following table shows the Whole Home Use Cases for TiVo Mini, in other words, it shows the functions that TiVo Mini can do, depending on the Whole Home method and the type of DVR through which it is trying to perform the function.

  • Page 35: Troubleshooting Tivo Mini

    Error messages for TiVo Mini on page 38  Note: For the most up-to-date information, especially for troubleshooting and other caveats, always consult the latest TiVo Mini Release Notes, which should be available through your account manager. Functional limitations for TiVo Mini There are currently a few functional limitations for TiVo Mini: Live TV can be viewed on TiVo Mini only from the default DVR Host.

  • Page 36: No Video Output

    Change the video output resolution on TiVo Mini:  a. Press the Resolution button (located on the bottom of TiVo Mini). Each time you press the button, the output resolution will change. b. Repeat pressing the Resolution button until a resolution is accepted by the TV. Wait a few moments between each press for the new resolution to sync with the TV.

  • Page 37: Disconnected States For Tivo Mini

    Tuners (LTS, VOD) Search Browse (between (internet) (internet) Internet-based Poster My Shows Discovery Mini and OTT Apps Remote Scheduling Host DVR) for Mini for Host DVR PC Channel Locks Thumb Ratings ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...

  • Page 38: Error Messages For Tivo Mini

    Troubleshooting TiVo Mini Error messages for TiVo Mini You may see one or more of the following error messages associated with TiVo Mini. Table 7–2: Error Messages Specific to TiVo Mini Message Further explanation Why this can happen What to try...
  • Page 39 Troubleshooting TiVo Mini Table 7–2: Error Messages Specific to TiVo Mini (continued) Message Further explanation Why this can happen What to try displayed Host There may be a problem You access “My You can still watch Disconnected - with your home network or Shows,”...
  • Page 40 Troubleshooting TiVo Mini Table 7–2: Error Messages Specific to TiVo Mini (continued) Message Further explanation Why this can happen What to try displayed Set Channel You cannot lock channels on To set Channel Locks, Locks on DVR TiVo Mini – you must lock go to the Host DVR, them on the Host DVR.
  • Page 41 Troubleshooting TiVo Mini Table 7–2: Error Messages Specific to TiVo Mini (continued) Message Further explanation Why this can happen What to try displayed Can’t Watch A “stream” can be either a Other TiVo devices are Check to see if another...
  • Page 42 Troubleshooting TiVo Mini Table 7–2: Error Messages Specific to TiVo Mini (continued) Message Further explanation Why this can happen What to try displayed Live TV The Host DVR is repeating When the Host DVR Unavailable - its Guided Setup. has completed its...
  • Page 43 Troubleshooting TiVo Mini Table 7–2: Error Messages Specific to TiVo Mini (continued) Message Further explanation Why this can happen What to try displayed Can’t Connect The TiVo box could not be 1. Ensure that the Host to DVR reached. DVR has not lost power or been restarted.
  • Page 44 Troubleshooting TiVo Mini Table 7–2: Error Messages Specific to TiVo Mini (continued) Message Further explanation Why this can happen What to try displayed Maximum A “stream” can be either a Other TiVo devices are Check to see if another Streams (Can’t...

  • Page 45: A Terminology Used In This Guide

    The following terminology and abbreviations are used in this guide: Term or Meaning Definition Abbreviation Any TiVo device, such as TiVo Mini, that receives and Client displays a stream from a Host DVR. A consumer electronics device or application software that records video in a digital format to a Digital Video Recorder disk drive or other memory device.
  • Page 46 Multi-Room Streaming “Copy Once” content to be streamed from one box to the next and makes TiVo Mini eligible to be a “receiving” box (unlike MRV). A Tivo feature that allows a video stream to be transferred from one TiVo box to another in whole or in part.

  • Page 47: B Using A Tivo Remote

    Using a TiVo Remote The use of a TiVo Remote Control is exactly the same for TiVo Mini as it is for any other TiVo DVR. Figure B–1: TiVo Mini with Remote Control Figure B–2, on the following page, shows the details for a standard TiVo Remote Control.
  • Page 48 Using a TiVo Remote Figure B–2: TiVo Remote Control Functions ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...

  • Page 49: C Safety Instructions For Tivo Products

    Never place anything on top of TiVo Mini. 5. Water and Moisture – Do not place or use TiVo Mini near water – for example, near a bathtub, washbowl, kitchen sink or laundry tub; or in a wet basement; or near a swimming pool, etc.
  • Page 50 Code Part 1), which provides guidelines for proper grounding of the coaxial cable shield. 18. Electric Shock – Do not disassemble a TiVo product – to avoid the risk of electric shock. Take it to a qualified service person when service or repair work is required. Opening or removing covers may expose you to dangerous voltage or other risks.

  • Page 51: D Tivo Mini Guided Setup Flow

    TiVo Mini Guided Setup Flow The following diagrams provide all of the possible scenarios for Guided Setup, not just the typical one described in Guided Setup for TiVo Mini on page START STANDBY Beginning Screens TV Setup Phone or Network? D1.1...
  • Page 52 “Always used” screen terms? Confirmation “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action Agree to Activate Your Video LEFTing disallowed service Service Setup terms? Enter Standby ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 53 Standard Definition screens are sup- ported with a scaled-down version of the High Definition User Interface. LEGEND “Always used” screen “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 54 Connection Phone type to Network type to Phone Type LEGEND Use broadband instead “Always used” screen “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 55 “Invisible” (logic only) screen Action *Note: For coax to be considered a network hookup, MoCA must already be turned on, otherwise hookups are only Ethernet cable or wireless usb adapters. LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 56 Attempt to Unsuccessful Network (MoCA) access network Problem Try Again LEGEND “Always used” screen C3: TCP/IP Setup “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 57 Connection Second failed TUNERS% = Complete Setup? type is phone? service call? LEGEND “Always used” screen “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 58 LEGEND Important Update “Always used” screen Update (Tunerless) “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action REBOOT and start LEFTing disallowed GS again with saved values ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 59 Enter Name device been Device named? name Done entering name Select name D1.3 LEGEND “Always used” screen “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 60 Find TiVo DVR is an Ineligible DVR DVRs eligible Host? Go back LEGEND “Always used” screen “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 61 One Last Thing... Congratulations Demo Mode? Was a non-critical software update LEGEND downloaded? “Always used” screen “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...
  • Page 62 Service Optional SW Update update Install now Available available? (Optional) LEGEND “Always used” screen Install later “Sometimes used” screen “Rarely used” screen “Invisible” (logic only) screen Action LEFTing disallowed ® TiVo Mini Operator’s Guide v1.0 • TiVo Proprietary and Confidential...

  • Page 63: Index

    TiVo products, 49 V114, 43 Channel Locks V115, 43 with Mini, 28 V117, 44 cleaning V304, 44 how to safely clean TiVo Mini, 50 V70, 40 Client V71, 40 defined, 45 V79, 40 coaxial cable grounding V80, 41...
  • Page 64 TiVo Mini, 50 ON DEMAND button, 26 Operating humidity liquid specs for Mini, 14 what to do when spilled on TiVo Mini, 50 operating temperature liquid cleaners for TiVo Mini, 14 avoid with TiVo Mini, 50 LIVE TV button, 23...
  • Page 65 Mini, 6 defined, 46 Streaming music rain on Mini, 29 what to do when TiVo Mini exposed to, 50 remote deleting on host DVR, 27 remote recording on host DVR, 27 RF In specs for Mini, 14 ®...
  • Page 66 TiVo Remote Control, 47 related to Safety Instructions, 49 TiVo software water version for Mini, 10 what to do when TiVo Mini exposed to, 50 TSN, 10 water and moisture defined, 46 avoiding with TiVo Mini, 49 tuner Wi-Fi...

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