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Summary of Contents for Zte ZXCLOUD R5300 G3
- Page 1 ZXCLOUD R5300 G3 Rack Server Maintenance Guide Version: V1.0 ZTE CORPORATION No. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26771900 Fax: +86-755-26770801 URL: http://support.zte.com.cn E-mail: support@zte.com.cn...
- Page 2 ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners.
- Page 3 Describes how to restart the server and query alarm information. Operations Chapter 3, Troubleshooting Describes how to troubleshoot common faults. Conventions This manual uses the following conventions. Note: provides additional information about a topic. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
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- Page 5 The safety instructions in this manual do not represent all the safety instructions. They are only supplements to the safety instructions. The server must be integrated and maintained by technically qualified persons. ZTE Corporation disclaims any responsibility caused by the violations of general safety operation requirements or safety standards for equipment design, production, and usage.
- Page 6 ZXCLOUD R5300 G3 Maintenance Guide To avoid personal injury or device damage, do not contact moving fan modules à before the fan modules are powered off. If there is a guard over the fan, do not operate the system without the fan guard in place.
- Page 7 Notifications: informational prompts generated in the system operation. Notifications allow maintenance personnel to know the operational status of each module in time. Context Alarms are divided into four levels according to effects on the system. For details, refer to Table 2-1. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
- Page 8 ZXCLOUD R5300 G3 Maintenance Guide Table 2-1 Alarm Levels Level Description Critical Indicates that the normal service is affected severely and that the alarm must be cleared immediately. Major Indicates a symptom affecting the normal service. This alarm must be cleared immediately.
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Page 9: Table Of Contents
Adding the BMC Network Management System Address to the Trusted Sites Zone 1. On the IE menu bar, select Tools > Internet Options. The Internet Options dialog box is displayed. 2. Click the Security tab. See Figure 3-1. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential... - Page 10 ZXCLOUD R5300 G3 Maintenance Guide Figure 3-1 Internet Options Dialog Box—Security Tab 3. Click the Trusted sites icon, and then click the Sites button. The Trusted sites dialog box is displayed, see Figure 3-2. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
- Page 11 Custom level button. The Security Settings - Trusted Sites Zone dialog box is displayed. 9. Expand ActiveX controls and plug-ins, and then select the Enable option box for all sub-items, see Figure 3-3. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
- Page 12 ZXCLOUD R5300 G3 Maintenance Guide Figure 3-3 ActiveX Controls and Plug-ins Options 10. Expand Downloads, and then select the Enable option box for all sub-items, see Figure 3-4. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
- Page 13 Chapter 3 Troubleshooting Figure 3-4 Downloads Options 11. Click OK. Setting IE Browsing History 12. Click the General tab in the Internet Options dialog box, see Figure 3-5. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
- Page 14 ZXCLOUD R5300 G3 Maintenance Guide Figure 3-5 Internet Options Dialog Box—General Tab 13. Select the Delete browsing history on exit check box. 14. Click the Settings button. The Temporary Internet Files and History Settings dialog box is displayed, see Figure 3-6.
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Page 15: System Cannot Be Powered On
The power indicator is not lit after the power switch is pressed. The server system has no power supply. Probable Cause The server system is not powered on or the cable is connected incorrectly. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential... -
Page 16: Monitor Displays Nothing
ZXCLOUD R5300 G3 Maintenance Guide Action 1. Verify that the power outlet can supply power properly and the power cable is connected correctly. 2. Press the power switch several times to power on the server system. 3. Disconnect the power cable of the server system, and then open the cover plate of the server chassis. -
Page 17: Troubleshooting System Startup Failures
Note: Wait for at least 30 seconds for the system to identify the fan and determine whether it is operating properly. 4. If the fault persists, replace the faulty fan with a spare fan. SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential... -
Page 18: Troubleshooting Hard Disks
ZXCLOUD R5300 G3 Maintenance Guide 3.8 Troubleshooting Hard Disks Run the appropriate diagnostic test. Depending on the results of the diagnostics test, perform the following steps: 1. Restart the system, and press F10 during system startup to run the Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration. - Page 19 Glossary - Baseboard Management Controller - Java Runtime Environment - Keyboard, Video and Mouse - Personal Computer POST - Power-On Self-Test SJ-20150306151222-003|2015-03-20 (R1.0) ZTE Proprietary and Confidential...
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