Door Inspection Information; Electrical Information; Manual Release Information; Troubleshooting Guide - Gliderol GENESIS Installation & User Manual

7.3 Door Inspection Information

Check at least twice a year to make sure the door is properly balanced and that all parts are in good
working order. Frequently examine the installation, in particular check cables, springs and mountings for
signs of wear, damage or may cause injury. All moving parts must be lubricated.
Every month check the door safety auto reversing works when the door contact 50mm high object
placed on the floor. Adjust if necessary and recheck since an incorrect adjustment may present a hazard.
If it is not functioning properly the door must be serviced by an authorised Gliderol service technician
immediately.

7.4 Electrical Information

All wiring and electrical works must be completed by a licensed electrician. Ensure earthing wire is
connected with earth.
If the supply power cord is damaged, it must be replaced by the manufacturer, or by its service
technician or similarly qualified person to avoid hazard.

7.5 Manual Release Information

Take care when operating the manual release cable since an open door may fall rapidly due to weak or
broken springs or being out of balance.
In the process of unlocking the carriage there can be uncontrolled movement of doors
• If the spring tension is loose or spring broken;
• If the door is not balanced;
• If the door is opened manually the carriage can collide with the drive (during building works limit the
door run in opening direction);
• In manual operation the doors must be operated in slow speed only.

8.0 Troubleshooting Guide

Problem
The Openers belt is sagging.
The Opener does not operate.
After setting door travel limits,
the Opener will not operate.
The door will not close.
The wall button is working but
the remotes are not.
Remote range is too short.
The operator does not operate
display:
Causes
The belt is loose.
The power cable plug may be
loose.
A fuse may have blown.
Hall IC cable may be loose/
unplugged.
Possible programming error.
Photo Sensor Beam
functionality may be enabled.
Remote programming error.
Remote battery may be low.
Remote battery may be low.
PE Beam function has been
enabled but not present.
PE Beam triggered.
Solution
Adjust M8 nut on end of shaft
in clockwise direction.
Check the power cable
connection.
Replace fuse if it is blown.
Plug Hall IC cable in properly
or tighten screws. Reset Door
Travel Limits.
Disable Photo Sensor Beam
functionality if not connected.
If connected, ensure beam is
not obstructed.
Reprogram remote.
Change remote batteries.
Change remote batteries.
If the PE Beam is connect,
ensure it is not obstructed. If PE
Beam is not present, disable PE
Beam setting. Refer to secton
5.1 and ensure P3 functions
displays (H0).
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