Firmware Update Procedure - AJA KONA HDMI Installation And Operation Manual

NOTE: If after successful installation, you remove AJA applications from your computer
Recovery from Installation Approval Failure
If you just clicked OK during installation and skipped the developer approval
step, the AJA Desktop Software installation will complete, but essential extension
installations will not occur and AJA devices will not be operational (Unsupported
AJA Device).
Apple has engineered a time window, within which you can belatedly approve
a developer after a partial installation. If you go to System Preferences>Security
and Privacy, within 30 minutes of a partial installation, the developer message
and Approve button will be available for use. After 30 minutes, however, the
message and button are removed from the window. Recovery from this involves
uninstalling all AJA files (some manually), reinstalling the AJA Desktop Software
package, and clicking on Allow for AJA Video Systems developer.
Recovery Procedure
1. Run the AJA Uninstaller, located in the AJA Utilities folder in the Mac
Applications folder.
2. Access the Users Library, which is hidden. To access the library:
A. Go to the Finder.
B. In the Finder Menu Bar and click on Go.
C. Hold down the
3. Go to Library>Preferences and delete all
one file or several files.
4. Remove AJA Control Panel from the Dock, if applicable.
5. Restart the Mac.
6. Install the AJA Desktop Software package.
7. During installation click on
Preferences,>Security and Privacy).
8. Under the
The button is only available for 30 minutes.

Firmware Update Procedure

After the AJA Software Package has been installed on a computer with your AJA
hardware installed, the firmware on that AJA device can be updated if a newer
version of firmware is included with that software package.
1. Open the AJA Control Panel application.
2. If more than one AJA device is connected, choose the device you want to
update by selecting its name from the drop-down menu at the top of the
screen.
3. Go to the Control Panel Firmware Screen.
4. Select the firmware version (if multiple versions exist) in the Desired
dropdown.
5. Click on Install. Messages appear and when finished, firmware update
completed messages are shown.
6. Click Shutdown to power down the computer.
KONA HDMI Four Channel HDMI Capture v14.2
using the AJA Uninstaller, developer identification is retained by macOS High
Sierra. Re-installation should proceed without any problems.
Option
key. The Library folder appears as long as the
Option
key is held down.
Open Security Preferences
General tab click on the
com.aja.*.*
files. There may be
(or go to System
Allow button for AJA Video Systems.
14 www.aja.com