Speakers Specific Problems - Dell UltraSharp U3419W User Manual

High Speed
USB 3.0
interface is
slow
Wireless
mouse is not
working or
lagging

Speakers Specific Problems

Specific
Symptoms
No sound
coming from
the speakers
│
64 Troubleshooting
High Speed • Check that your computer is USB 3.0-
USB 3.0
peripherals
• Some computers have USB 3.0, USB 2.0, and
working
slowly or not
working at all
• Reconnect the upstream cable to your
• Reconnect the USB peripherals (downstream
• Reboot the computer.
Do not • Increase the distance between the USB 3.0
respond or
responds
• Position your wireless USB receiver as close
slowly
• Use a USB-extender cable to position the
What You
Experience
Cannot hear • Turn Off the monitor, unplug the monitor
any sound
• Check the audio cable connection is
• Unplug the audio cable from the Audio Line
• Reset the monitor to factory settings.
capable.
USB 1.1 ports. Ensure that the correct USB
port is used.
computer.
connector).
peripherals and the wireless USB receiver.
as possible to the wireless mouse.
wireless USB receiver as far away as possible
from the USB 3.0 port.
Possible Solutions
power cord, replug it, and then turn On the
monitor.
connected correctly to the computer Audio
Line Out port.
Out port.