Crane Merchant Six 180 Operator's Manual
  1. Manuals
  2. Brands
  3. Crane Manuals
  4. Vending machines
  5. Merchant Six 180
  6. Operator's manual

Crane Merchant Six 180 Operator's Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Merchant Six 180 and is the answer not in the manual?

Questions and answers

Related Manuals for Crane Merchant Six 180

Summary of Contents for Crane Merchant Six 180

  • Page 2 Your new merchandiser has been engineered to our own rigid safety and performance standards. It has been designed to comply with sanitation and health guidelines recommended by the Automatic Merchandising Health-Industry Council (AMHIC) and it conforms to all NAMA safety recommendations. This machine has been manufactured in accordance with the safety standards of both Underwriter’s Laboratories and the Canadian Standards Association.

  • Page 3: Table Of Contents

    Merchant™ Operators’ Guide Table of Contents Table of Contents Preliminary ........................ 5 Power Requirements........................5 Unpacking the Merchandiser......................5 Controls and Indicators........................6 Turning the Merchandiser ON and OFF..................8 Initial Set-Up......................9 Moving the Merchandiser Through a Narrow Doorway ............... 9 Positioning the Merchandiser ......................
  • Page 4 Table of Contents Merchant™ Operators’ Guide Testing the Bill Validator ......................41 Service Keypad Shortcut Keys ....................43 Programming: Data Recall ..................45 View Non Resettable Sales and Vend Data................45 View Non Resettable Sales and Vend Data By Product............. 47 View Non Resettable Sales and Vend Data - Cash ..............
  • Page 5 Merchant™ Operators’ Guide Table of Contents Set SureVend™ Anti-Jackpot Trigger..................102 Selection Configuration ......................103 FIFO (First In, First Out) ......................104 FIFO Setup - Adding Groups ....................104 FIFO Setup - Deleting Groups....................105 FIFO Setup - Editing Groups..................... 106 FIFO Setup - View FIFO Mappings..................
  • Page 6 Table of Contents Merchant™ Operators’ Guide View Image Info (Data Description) on Data Key ..............167 Load Configuration Data from Data Key to Machine .............. 169 Delete Configuration Data or Configuration and Sales Data from Data Key ......171 View Last Backup........................173 Backup Data..........................
  • Page 7 Merchant™ Operators’ Guide Initial Setup FRONT EXTERIOR VIEWS 1810025 August 2009...
  • Page 8 Initial Setup Merchant™ Operators’ Guide STANDARD MODEL 181 - EXTERIOR VIEW (Models 180, 980, 981, 448 and 449 have similar appearance) August 2009 1810025...
  • Page 9 Merchant™ Operators’ Guide Initial Setup STANDARD ALL MODELS - MONETARY 1810025 August 2009...
  • Page 10 Initial Setup Merchant™ Operators’ Guide INTERIOR VIEW August 2009 1810025...

  • Page 11: Preliminary

    Merchant™ Operators’ Guide Initial Setup Preliminary Power Requirements The merchandiser is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptacle used for this merchandiser must be properly polarized, grounded, and of the correct voltage.

  • Page 12: Controls And Indicators

    Initial Setup Merchant™ Operators’ Guide Controls and Indicators INTERLOCK SWITCH When the monetary slide is open, this switch turns off the optional fan (if so equipped.) MESSAGE DISPLAY This is how the merchandiser communicates with the outside world. Customers can see messages about how much money they have put into the merchandiser.
  • Page 13 Merchant™ Operators’ Guide Initial Setup Controls and Indicators (continued) MAIN CONTROLLER PCB DISPLAY This display consists of two light emitting diodes (LED) mounted on the controller PCB. POWER ON When lit, this red LED indicates electrical power is applied to the (L.E.D.

  • Page 14: Turning The Merchandiser On And Off

    Initial Setup Merchant™ Operators’ Guide Turning the Merchandiser ON and OFF MAIN POWER LABEL SWITCH ELECTRONICS BREAKER 626P0005 INTERNATIONAL POWER PANEL U.S./CANADA POWER PANEL • Power to the merchandiser is controlled by the main power switch, located on the power panel.

  • Page 15: Initial Set-Up

    Merchant™ Operators’ Guide Initial Setup Initial Set-Up Moving the Merchandiser Through a Narrow Doorway NOTE If necessary, this merchandiser can be moved through an opening as narrow as 30 inches by removing panels at the top and bottom of the cabinet. REMOVING THE TOP PANEL (Refer to Figure 1 at right.) Remove the two screws that...
  • Page 16 Initial Setup Merchant™ Operators’ Guide Moving the Merchandiser Through a Narrow Doorway (continued) CAUTION Be careful to not damage the tray harnesses when removing trays from the merchandiser. REMOVING THE TRAYS Unplug the tray harnesses from the PCB mounted inside the slide-out monetary. Pull the harnesses through the cabinet.

  • Page 17: Positioning The Merchandiser

    Merchant™ Operators’ Guide Initial Setup Positioning the Merchandiser WARNING This merchandiser is only rated for installation in an INDOOR location. Move the merchandiser to its approximate position. (There are some procedures you need to do before it is in its permanent location.) Plug in your merchandiser and turn the power switch to ON. •...

  • Page 18: Setting Up Trays To Vend Products

    Initial Setup Merchant™ Operators’ Guide Setting Up Trays to Vend Products These instructions will guide you through setting up your trays for vending. You will be asked to determine if your tray can physically hold the products you intend to vend. If not, you will be directed to other procedures which will help you get them set up.

  • Page 19: Removing Standard Trays

    Merchant™ Operators’ Guide Initial Setup Removing Standard Trays CAUTION Be careful to not damage the tray harnesses when removing trays from the merchandiser. NOTE Study this procedure before you remove a tray for the first time; while you are holding the tray you will not be able to see this area. Unplug the tray harnesses from the PCB mounted inside the slide-out monetary.

  • Page 20: Installing Standard Trays

    Initial Setup Merchant™ Operators’ Guide Installing Standard Trays Study this procedure before you install a tray for the first time; while you are holding the tray you will not be able to see this area. Proceed as follows: Place the back of the tray in the machine so the back tabs on the tray are behind the tray rail rollers.

  • Page 21: Removing A Bottle Tray

    Merchant™ Operators’ Guide Initial Setup Removing a Bottle Tray CAUTION Be careful to not damage the tray harnesses when removing trays from the merchandiser. Remove all product from the tray. Push down on the left and right front tray latches with your thumbs and slide out the tray as far as it will go.

  • Page 22: Removing And Installing Column Dividers

    Initial Setup Merchant™ Operators’ Guide Removing and Installing Column Dividers Push the column divider toward the back of the tray - Lift the column divider clear of the tray - Install the column divider in the reverse order of removal. Operating Trays Outside the Merchandiser The tray harnesses are long enough to remove the trays and set the middle and bottom trays on the floor in front of the merchandiser and the top trays on the top of the merchandiser without...

  • Page 23: Connecting And Disconnecting A Motor Harness

    Merchant™ Operators’ Guide Initial Setup Connecting and Disconnecting a Motor Harness CAUTION To avoid breaking the motor circuit board, hold the header on the circuit board whenever connecting or disconnecting a motor harness. DISCONNECTING A MOTOR HARNESS Pull the harness connector away from the circuit board as shown. Tuck the unused part of the harness out of the way in the trough at the back of the tray.

  • Page 24: Removing And Installing Spirals

    Initial Setup Merchant™ Operators’ Guide Removing and Installing Spirals • All spirals are the same diameter: • There are two types of spirals: COUNTER-CLOCKWISE (left hand) CLOCKWISE (right hand) • Spirals are available in the capacities shown below. MODELS 180, 181, 980, 981 PART NUMBER Dimension ITEM CAPACITY...
  • Page 25 Merchant™ Operators’ Guide Initial Setup Removing and Installing Spirals (continued) REMOVING A SPIRAL Pull forward on the retaining clip and LIFT remove the end of the spiral from the spiral coupler as shown. Remove the spiral from the tray. INSTALLING A SPIRAL SPIRAL Pull the bottom of the retaining clip COUPLER...

  • Page 26: Removing A Spiral Coupler

    Initial Setup Merchant™ Operators’ Guide Removing a Spiral Coupler Pinch together the prongs on the end of the spiral coupler as shown. SPIRAL COUPLER Pull the coupler forward in the direction of PRONGS the arrow as shown. PULL Removing and Installing a Spiral Motor REMOVING A SPIRAL MOTOR NOTE Some steps may already be completed.

  • Page 27: Installing A Gear

    Merchant™ Operators’ Guide Initial Setup Installing a Gear WHEN ARE GEARS USED? • Gears are used to mechanically couple the spirals together. • This happens whenever you have two spirals and only one motor for vending a selection. WHERE ARE THE GEARS PLACED? •...

  • Page 28: Installing A Spiral Coupler

    Initial Setup Merchant™ Operators’ Guide Installing a Spiral Coupler Place the gear in position if one is required for this set-up. (See “Installing a Gear” on page 21.) WHEN USED WITH A MOTOR Hold the motor in place and push the spiral coupler through the motor gear box until it clicks into position.

  • Page 29: Moving Trays Up Or Down

    Merchant™ Operators’ Guide Initial Setup Installing a Spiral Coupler (continued) WHEN USED WITH A COUPLER BEARING Hold the coupler bearing in place and push the spiral coupler through the bearing until the coupler clicks into position. Be sure the coupler is in the proper orientation as shown. SPIRAL COUPLER SPIRAL...
  • Page 30 Initial Setup Merchant™ Operators’ Guide Moving Trays Up or Down (continued) Load products into the trays, and perform test vends. Make sure the trays don't interfere with the products you are vending, and that all products vend properly. August 2009 1810025...

  • Page 31: Installing And Removing Product Spacers

    Merchant™ Operators’ Guide Initial Setup Installing and Removing Product Spacers INSTALLING A PRODUCT SPACER • The product spacer will keep a tall, narrow product upright. • Shown below are spacers and column dividers on both deep and shallow trays. • Insert the product spacer onto the column divider as shown.

  • Page 32: Loading Trays With Product

    Initial Setup Merchant™ Operators’ Guide Loading Trays with Product Table 1: SPIRAL CAPACITY COLOR CODES The color of the spiral coupler MODELS 180, 181, 980, 981 (the little plastic tab attached SPIRAL to the rear of the spiral) will SPIRAL SPIRAL SPIRAL COUPLER COUPLER...
  • Page 33 Merchant™ Operators’ Guide Initial Setup Loading Trays with Product (continued) SPIRAL WALL RETAINER USAGE A spiral wall retainer serves to compress the spiral and make it act like a SPIRAL spring to more forcefully eject a product. Do some test vends and use a WALL spiral wall retainer when a product does not readily leave the spiral.
  • Page 34 Initial Setup Merchant™ Operators’ Guide Loading Trays with Product (continued) PRODUCT PUSHER USAGE PRODUCT PUSHER The product pusher will give the top of a product an extra tilt to help it fall into the delivery pan. Use a product pusher in the following cases: •...
  • Page 35 Merchant™ Operators’ Guide Initial Setup Loading Trays With Product (continued) PREPARING THE MERCHANDISER FOR VENDING "TOP SHELF" National Vendors recommends that this product be vended from a candy tray. Move the tray so the package can be loaded standing on its left or right edge. (See “Hold the coupler bearing in place and push the spiral coupler through the bearing until the cou- pler clicks into position.
  • Page 36 Initial Setup Merchant™ Operators’ Guide Loading Trays With Product (continued) Load the "Top Shelf" products as shown below: TOP SHELF PRODUCT Motor Skip Harness August 2009 1810025...

  • Page 37: Returning The Trays To The Vending Position

    Merchant™ Operators’ Guide Initial Setup Returning the Trays to the Vending Position Lift the tray until it is parallel to the floor as shown. Push the tray toward the back of the cabinet. 1810025 August 2009...

  • Page 38: Installing And Setting Price Labels

    Initial Setup Merchant™ Operators’ Guide Installing and Setting Price Labels • Price rolls are printed on coiled-up strips as shown in this example. If you use another type of currency, you will find the appropriate price rolls in the plastic bag that contained this manual. •...
  • Page 39 Merchant™ Operators’ Guide Initial Setup Installing and Setting Price Labels (continued) ADJUSTING THE PRICE ROLL You can set selection prices within the following range: Minimum price $.00 Maximum price $12.95 Increment $.05 Use your thumb as shown to move each price roll up or down as needed to set the desired price. NOTE You will see the word STOP near either end of the roll.

  • Page 40: Installing Selection Id Labels

    Initial Setup Merchant™ Operators’ Guide Installing Selection ID Labels Selection ID numbers are printed on clear plastic sheets. You will find these in the plastic bag that contained this manual. You will need to separate them along the scored lines between the selections. CAUTION BE CAREFUL when doing this, because it is easy to split the labels.

  • Page 41: Motor Position

    Merchant™ Operators’ Guide Initial Setup Installing Selection ID Labels (continued) WHICH ID LABEL GOES WITH WHICH SELECTION? See the figures below for snack and candy tray positions. Table 1: Motor Position TRAY TOP TRAY 101 102 103 104 105 106 107 108 109 110 111 TRAY 201 202 203 204 205 206 207 208 209 210 211 212 BOTTOM...

  • Page 42: Final Installation

    Final Installation Merchant™ Operators’ Guide Final Installation Move the merchandiser to its final position • You can position this merchandiser anywhere in a bank of machines. It can even be placed on an end flush against a side wall. • There should be enough room in front of the merchandiser for the door to move freely.

  • Page 43: Installing The Base Plate

    Merchant™ Operators’ Guide Final Installation Installing the Base Plate Refer to the figure below while completing the following procedures: Insert the long arms of the slides into the holes in the legs. Insert and secure a cotter pin through the hole in the back of each of the slides. Push the base plate toward the merchandiser cabinet.

  • Page 44: Setting Up And Loading The Coin Mechanism

    Final Installation Merchant™ Operators’ Guide Setting Up and Loading the Coin Mechanism Once you arrive at the steps that tell you how to setup your coin mechanism, please perform the following steps: CAUTION The main power switch must be turned OFF before you go any further! If not already plugged in, plug the power cord into the electric outlet and turn ON the main power switch.

  • Page 45: Final Checkout

    Merchant™ Operators’ Guide Final Checkout Final Checkout Now, you have connected your merchandiser to the utilities, placed it in its final location, loaded it with products, and set the prices. Before you lock the door and move on, you should check to see if your merchandiser will vend products.

  • Page 46: Spiral Indexing Procedure (Two Spirals, One Or Two Motors)

    Final Checkout Merchant™ Operators’ Guide Spiral Indexing Procedure (One Spiral, One Motor) The spiral indexing procedures involve rotating spirals one position at a time until the product vends properly. Home all the motors (see “Homing the Motors - Motor Status Detail” on page 86.) Remove the affected spiral.

  • Page 47: Testing The Bill Validator

    Merchant™ Operators’ Guide Final Checkout Testing the Bill Validator Insert a $1 bill into the validator. Push the coin return button. • If Change without Purchase (See “Set Change Without Purchase” on page 141.) is set less than $1.00 and the bill is stacked - no money is returned - you must make a selection in order to receive any change.
  • Page 48 Programming: Introduction Merchant™ Operators’ Guide Programming: Introduction The Display The Merchant™ features our new interactive menu display. The LCD display makes navigating the programming menu structure easy and intuitive. •The top line of the screen is the menu title. System Settings •Selected items are highlighted in white.

  • Page 49: Service Keypad Shortcut Keys

    Merchant™ Operators’ Guide Programming: Introduction Service Keypad Shortcut Keys From the idle mode, these service keys will take you directly to specific programs without having to go through the Main Menu. Press this button to put your machine into the Price Setting menu. You can see maximum and minimum machine prices, and change prices for entire machine, entire tray, or individual selections.
  • Page 50 Programming: Introduction Merchant™ Operators’ Guide Other Keys The MOVEMENT keys on the service keypad move you around a menu, and back and forth between menus. Along with the number keys on the Customer Keypad, every function for the Merchant™ can be programmed with these keys.

  • Page 51: Programming: Data Recall

    Merchant™ Operators’ Guide Programming: Data Recall Programming: Data Recall View Non Resettable Sales and Vend Data Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.
  • Page 52 Programming: Data Recall Merchant™ Operators’ Guide View Non Resettable Sales and Vend Data (continued) 4. The Overall Totals menu displays both the Overall Totals total dollar amount and total vend amounts Sales-$ 688.75 for the following data: Sales-# • Sales •...

  • Page 53: View Non Resettable Sales And Vend Data By Product

    Merchant™ Operators’ Guide Programming: Data Recall View Non Resettable Sales and Vend Data By Product Main Menu 1. Press until you reach the Main Data Recall Menu, then use Diagnostic Test select Data Recall and press Price Product Configuration Press EDIT to Select 2.
  • Page 54 Programming: Data Recall Merchant™ Operators’ Guide View Non Resettable Sales and Vend Data By Product (continued) 6. The Product Total (“XXX”) menu screen displays the price of the selection, and both Price-$ 1.25 the total dollar amount and total vend amount for the following data: Sales-$ 388.75...

  • Page 55: View Non Resettable Sales And Vend Data - Cash

    Merchant™ Operators’ Guide Programming: Data Recall View Non Resettable Sales and Vend Data - Cash 1. Press until you reach the Main Main Menu Data Recall Menu, then use to select Diagnostic Test Data Recall and press Price Product Configuration Press EDIT to Select 2.
  • Page 56 Programming: Data Recall Merchant™ Operators’ Guide View Non Resettable Sales and Vend Data - Cash (continued) 5. For example, Cash In-$ Displays the total cash value in (including manual feed). To Cashbox-$ Displays the total coin value to the cash box. To Tubes-$ Displays the total coin value to coin tubes (including manual feed).

  • Page 57: View Non Resettable Sales And Vend Data - Cashless

    Merchant™ Operators’ Guide Programming: Data Recall View Non Resettable Sales and Vend Data - Cashless 1. Press until you reach the Main Main Menu Data Recall Menu, then use to select Diagnostic Test Data Recall and press Price Product Configuration Press EDIT to Select 2.
  • Page 58 Programming: Data Recall Merchant™ Operators’ Guide View Non Resettable Sales and Vend Data - Cashless (continued) 5. For example, Sales-$ Displays the total value of cashless sales. Sales-# Displays the total number of cashless sales. Debited-$ Displays the total value of debited sales. Debited-# Displays the total number of debited sales.

  • Page 59: View Non Resettable Sales And Vend Data - Token

    Merchant™ Operators’ Guide Programming: Data Recall View Non Resettable Sales and Vend Data - Token Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Data Test Price Recall and press Product Configuration Press EDIT to Select 2.
  • Page 60 Programming: Data Recall Merchant™ Operators’ Guide View Non Resettable Sales and Vend Data - Token (continued) 5. For example, Vend Token-$ Displays the total values of token vends. Vend Token-# Displays the total number of token vends. Value Token-$ *(see below) Value Token-# *(see below) Overpay-$...

  • Page 61: View Resettable Sales And Vend Data

    Merchant™ Operators’ Guide Programming: Data Recall View Resettable Sales and Vend Data Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.
  • Page 62 Programming: Data Recall Merchant™ Operators’ Guide View Resettable Sales and Vend Data (continued) 4. The Overall Totals menu displays both the Overall Totals total dollar amount and total vend amount Sales-$ 688.75 for the following data: Sales-# • Sales • Discount Discounts-$ 0.50...
  • Page 63 Merchant™ Operators’ Guide Programming: Data Recall View Resettable Sales and Vend Data By Product Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.
  • Page 64 Programming: Data Recall Merchant™ Operators’ Guide View Resettable Sales and Vend Data By Product (continued) 6. The Product Total (“XXX”) menu screen displays the price of the selection, and both Price-$ 1.25 the total dollar amount and total vend amount for the following data: Sales-$ 388.75 •...

  • Page 65: View Resettable Sales And Vend Data - Cash

    Merchant™ Operators’ Guide Programming: Data Recall View Resettable Sales and Vend Data - Cash Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.
  • Page 66 Programming: Data Recall Merchant™ Operators’ Guide View Resettable Sales and Vend Data - Cash (continued) 5. For example, Cash In-$ Displays the total cash value in (including manual feed). To Cashbox-$ Displays the total coin value to the cash box. To Tubes-$ Displays the total coin value to coin tubes (including manual feed).

  • Page 67: View Resettable Sales And Vend Data - Cashless

    Merchant™ Operators’ Guide Programming: Data Recall View Resettable Sales and Vend Data - Cashless Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.
  • Page 68 Programming: Data Recall Merchant™ Operators’ Guide View Resettable Sales and Vend Data - Cashless (continued) 5. For example, Sales-$ Displays the total value of cashless sales. Sales-# Displays the total number of cashless sales. Debited-$ Displays the total value of debited sales. Debited-# Displays the total number of debited sales.
  • Page 69 Merchant™ Operators’ Guide Programming: Data Recall View Resettable Sales and Vend Data - Token Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Data Test Price Recall and press Product Configuration Press EDIT to Select 2.
  • Page 70 Programming: Data Recall Merchant™ Operators’ Guide View Resettable Sales and Vend Data - Token (continued) 5. For example, Vend Token-$ Displays the total values of token vends. Vend Token-# Displays the total number of token vends. Value Token-$ *(see below) Value Token-# *(see below) Overpay-$...

  • Page 71: Clear Resettable Sales And Vend Data

    Merchant™ Operators’ Guide Programming: Data Recall Clear Resettable Sales and Vend Data Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 72: View Timed Events - Main Door Openings

    Programming: Data Recall Merchant™ Operators’ Guide View Timed Events - Main Door Openings Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall, and press Product Configuration Press EDIT to Select 2.

  • Page 73: View Timed Events - Power Losses

    Merchant™ Operators’ Guide Programming: Data Recall View Timed Events - Power Losses Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall, and press Product Configuration Press EDIT to Select 2.

  • Page 74: View Timed Events - Last Data Clear

    Programming: Data Recall Merchant™ Operators’ Guide View Timed Events - Last Data Clear Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Data Test Price Recall and press Product Configuration Press EDIT to Select 2.

  • Page 75: View Timed Events - Last Price Setting

    Merchant™ Operators’ Guide Programming: Data Recall View Timed Events - Last Price Setting Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 76: View Timed Events - Last Vend

    Programming: Data Recall Merchant™ Operators’ Guide View Timed Events - Last Vend Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 77: View Timed Events - Last Clock Set

    Merchant™ Operators’ Guide Programming: Data Recall View Timed Events - Last Clock Set Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Data Test Price Recall and press Product Configuration Press EDIT to Select 2.

  • Page 78: View Timed Events - Last Timed Backup

    Programming: Data Recall Merchant™ Operators’ Guide View Timed Events - Last Timed Backup Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 79: View Identification Numbers - Main Pcb

    Merchant™ Operators’ Guide Programming: Data Recall View Identification Numbers - Main PCB Main Menu Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 80: View Identification Numbers - Coin Mechanism

    Programming: Data Recall Merchant™ Operators’ Guide View Identification Numbers - Coin Mechanism Main Menu Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 81: View Identification Numbers - Bill Validator

    Merchant™ Operators’ Guide Programming: Data Recall View Identification Numbers - Bill Validator Main Menu Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 82: View Identification Numbers - Card Reader

    Programming: Data Recall Merchant™ Operators’ Guide View Identification Numbers - Card Reader Main Menu Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Data Recall and press Product Configuration Press EDIT to Select 2.

  • Page 83: Print Data

    Merchant™ Operators’ Guide Programming: Data Recall Print Data Main Menu 1. Press until you reach the Data Recall Diagnostic Main Menu, then use Test Price select Data Recall and press Product Configuration Press EDIT to Select 2. In the Data Recall menu, use to select Print Data and Data Recall Non Resettable Sales Data...

  • Page 84: Programming: Diagnostic

    Programming: Diagnostic Merchant™ Operators’ Guide Programming: Diagnostic Check for Errors Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Test Price Diagnostic and press Product Configuration No Errors 2. In the Diagnostic screen, if there are no errors, the screen will display “No Errors”.

  • Page 85: Diagnostic Error Messages

    Merchant™ Operators’ Guide Programming: Diagnostic DIAGNOSTIC ERROR MESSAGES ERROR MESSAGE ERROR DESCRIPTION All Bills Disabled The bill validator has been disabled. All Coins Disabled The coin mech is reporting that all the coin tubes are disabled and are out of service. All Selections Disabled All of the machine selections have been disabled by the user.
  • Page 86 Programming: Diagnostic Merchant™ Operators’ Guide DIAGNOSTIC ERROR MESSAGES Coin Mech All Tubes Err The coin mech is reporting errors in all the coin tubes and is out of service. Coin Mech Comm Communication has been lost between the main controller and the coin mechanism.
  • Page 87 Merchant™ Operators’ Guide Programming: Diagnostic DIAGNOSTIC ERROR MESSAGES No Monetary Device There are no monetary devices present. The machine is still operational. No Monetary Device - Fatal There are no monetary devices present. The machine will be out of service. Refrigeration Low Side Service The IO board has reported that the machine has re-entered defrost Required: Warning...

  • Page 88: Programming: Test

    Programming: Test Merchant™ Operators’ Guide Programming: Test Test Vend a Selection Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Test Test Price and press Product Configuration Press EDIT to Select 2. In the Test menu, use Test select Test Vend and press Test Vend...

  • Page 89: Test Vend Without Surevend

    Merchant™ Operators’ Guide Programming: Test Test Vend Without SureVend™ Main Menu 1. Press until you reach the Data Recall Main Menu, then use Diagnostic Test select Test and press Price Product Configuration Press EDIT to Select 2. In the Test menu, use Test select Test Vend w/o SureVend and Test Vend...

  • Page 90: Test Surevend™ Calibration

    Programming: Test Merchant™ Operators’ Guide Test SureVend™ Calibration Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Test, and press Product Configuration Press EDIT to Select 2. In the Test menu, use Test select SureVend Calibration and Test Vend...

  • Page 91: Testing The Motors - Motor Test Summary

    Merchant™ Operators’ Guide Programming: Test Testing the Motors - Motor Test Summary Main Menu 1. Press until you reach the Data Recall Diagnostic Main Menu, then use Test Price select Test and press Product Configuration Press EDIT to Select 2. In the Test menu, use Test Test Vend to select Motor Test Summary and...

  • Page 92: Homing The Motors - Motor Status Detail

    Programming: Test Merchant™ Operators’ Guide Homing the Motors - Motor Status Detail Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Test, and press Product Configuration Press EDIT to Select 2.
  • Page 93 Merchant™ Operators’ Guide Programming: Test Homing the Motors - Motor Status Detail (continued) 5. In the XXX menu, choose Press START To Home.” and press once. Press START To Home - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - H=Homed F=FIFO Member 6.

  • Page 94: Table: Motor Status Detail Menu Screen

    Programming: Test Merchant™ Operators’ Guide Homing the Motors - Motor Status Detail (continued) Motor Status Detail Menu Screen Table: Motor Status Detail Menu Screen First Field Second Field Tray number Indicates tray number. Column 1 Indicates spiral number. Column 2 “X”...

  • Page 95: Test The Coin Return Motor

    Merchant™ Operators’ Guide Programming: Test Test the Coin Return Motor Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Test and Test Price press Product Configuration Press EDIT to Select 2. In the Test menu, use Test SureVend Detectors to select Coin Return Motor, then...
  • Page 96 Programming: Test Merchant™ Operators’ Guide Test the Light Relay 1. Press until you reach the Main Main Menu Data Recall Menu, then use to select Diagnostic Test Test and press Price Product Configuration Press EDIT to Select 2. In the Test menu, use Test to select Lighting Relay, then SureVend Calibration...
  • Page 97 Merchant™ Operators’ Guide Programming: Test Check the Temperature 1. Press until you reach the Main Menu, Main Menu Data Recall then use to select Test and Diagnostic Test press Price Product Configuration Press EDIT to Select 2. In the Test menu, use Test to select Temperature Sensors, then Motor Test Summary...

  • Page 98: Test The Display

    Programming: Test Merchant™ Operators’ Guide Test the Display Main Menu 1. Press until you reach the Data Recall Diagnostic Main Menu, then use Test Price select Test, and press Product Configuration Press EDIT to Select 2. In the Test menu, use Test SureVend Detectors select Display and press...

  • Page 99: Test The Keypads - Keypad Entry

    Merchant™ Operators’ Guide Programming: Test Test the Keypads - Keypad Entry Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Test and Test Price press Product Configuration Press EDIT to Select 2. In the Test menu, use Test select Keypad Entry and press Motor Test Summary...

  • Page 100: Programming: Prices

    Programming: Prices Merchant™ Operators’ Guide Programming: Prices Set Prices for Individual Selections Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Price and Test Price press Product Configuration Press EDIT to Select 2.

  • Page 101: Set One Price For The Entire Machine

    Merchant™ Operators’ Guide Programming: Prices Set One Price for the Entire Machine Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Price and press Product Configuration Press EDIT to Select Price 2.

  • Page 102: Set Prices By Trays

    Programming: Prices Merchant™ Operators’ Guide Set Prices by Trays Main Menu 1. Press until you reach the Data Recall Diagnostic Main Menu, then use Test Price select Price and press Product Configuration Press EDIT to Select Price 2. In the Price menu, use Price to select the tray number you wish to set Individual Prices...

  • Page 103: Programming: Product Configuration

    Merchant™ Operators’ Guide Program: Product Config. Programming: Product Configuration View Configuration Version 1. Press until you reach the Main Main Menu Data Recall Menu, then use to select Diagnostic Test Product Configuration and press Price Product Configuration Press EDIT to Select 2.

  • Page 104: Turn Surevend™ On And Off

    Program: Product Config. Merchant™ Operators’ Guide Turn SureVend™ On and Off Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Product Configuration and press Product Configuration Press EDIT to Select 2.

  • Page 105: Set Surevend™ Options

    Merchant™ Operators’ Guide Program: Product Config. Set SureVend™ Options Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Product Test Price Configuration and press Product Configuration Press EDIT to Select 2. In the Product Configuration menu, use to select SureVend.
  • Page 106 Program: Product Config. Merchant™ Operators’ Guide Set SureVend Options (continued) 5. Verify that the selection you made is now SureVend displayed in the status (bottom) line of the SureVend SureVend menu when SureVend Options is selected. SureVend Options Anti-Jackpot Timer Anti-Jackpot Trigger 6.

  • Page 107: Set Surevend™ Anti-Jackpot Timer

    Merchant™ Operators’ Guide Program: Product Config. Set SureVend™ Anti-Jackpot Timer Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Product Test Price Configuration and press Product Configuration Press EDIT to Select 2. In the Product Configuration menu, use to select SureVend and Product Configuration Configuration Version...

  • Page 108: Set Surevend™ Anti-Jackpot Trigger

    Program: Product Config. Merchant™ Operators’ Guide Set SureVend™ Anti-Jackpot Trigger Main Menu 1. Press until you reach the Main Menu, Data Recall Diagnostic then use to select Product Test Price Configuration and press Product Configuration Press EDIT to Select 2. In the Product Configuration menu, use to select SureVend.

  • Page 109: Selection Configuration

    Merchant™ Operators’ Guide Program: Product Config. Selection Configuration Main Menu 1. Press until you reach the Main Data Recall Diagnostic Menu, then use to select Test Price Product Configuration and press Product Configuration Press EDIT to Select 2. In the Product Configuration menu, Product Configuration to select Selection Configuration Version...

  • Page 110: Fifo (First In, First Out)

    Program: Product Config. Merchant™ Operators’ Guide FIFO (First In, First Out) FIFO (First In, First Out) allows you to program your Merchant™ to run selections as a single selection. No matter which selection ID of the group is entered, the Merchant™ will vend round- robin from the group of spirals, skipping selections that are out-of-service.

  • Page 111: Fifo Setup - Deleting Groups

    Merchant™ Operators’ Guide Program: Product Config. FIFO Setup - Adding Groups (continued) FIFO Setup 5. Press once to return to the Add Group 2 FIFO Setup menu. Delete Group NOTE Edit Group Once you have set up the first group FIFO Mappings for FIFO Setup, you will now have additional choices on the FIFO Setup menu.

  • Page 112: Fifo Setup - Editing Groups

    Program: Product Config. Merchant™ Operators’ Guide FIFO Setup - Editing Groups 1. From the FIFO Setup menu, use FIFO Setup Add Group 2 to select Edit Group and Delete Group Edit Group press FIFO Mappings Press EDIT to Select 2. Using , select which group Edit Group you wish to edit and press...

  • Page 113: Fifo Setup - View Fifo Mappings

    Merchant™ Operators’ Guide Program: Product Config. FIFO Setup - View FIFO Mappings 1. From the FIFO Setup menu, use FIFO Setup Add Group 2 to select FIFO Mappings Delete Group Edit Group and press FIFO Mappings 2. In the FIFO Mappings menu, use Press EDIT to Select to select the tray you wish FIFO Mappings...

  • Page 114: Couple Motors

    Program: Product Config. Merchant™ Operators’ Guide Couple Motors The Merchant™ can be set to couple adjacent product tray motors to vend together. There are times when you will need to set adjacent motors on a tray to vend together, as in the case of vending wide products.

  • Page 115: Special Vend Modes

    Merchant™ Operators’ Guide Special Vend Modes Special Vend Modes Timed Events-Time of Day Events The Merchant™ can be programmed for up to 16 discrete time of day events, which can be programmed to include Inhibit, Free Vend, Discount and Combo Vend. Main Menu 1.
  • Page 116 Special Vend Modes Merchant™ Operators’ Guide Timed Events-Time of Day Events (continued) 5. If the event is set to Off, use State Event Type to select State and press Start Time Stop Time Days of Week 6. In the State menu screen, use to select On.
  • Page 117 Merchant™ Operators’ Guide Special Vend Modes Timed Events-Time of Day Events (continued) 10. In the Event (#) menu, use State to select Start Time and Event Type press Start Time Stop Time Days of Week 11. In the Start Time menu, using the number keys on either keypad, enter the time you 00:00 wish the event to start.
  • Page 118 Special Vend Modes Merchant™ Operators’ Guide Timed Events-Time of Day Events (continued) 16. In the Event (#) menu, press State to select Days of Week Event Type and press Start Time Stop Time Days of Week – M – – T – S 17.
  • Page 119 Merchant™ Operators’ Guide Special Vend Modes Timed Events-Time of Day Events (continued) Selections 20. In the Selections menu, press to choose a Selection (XXX) and press to select it. Chosen Selections (XXX) will have an “X”(s) to the left. * = Set or Clear All NOTE By pressing , you are able to quickly...
  • Page 120 Special Vend Modes Merchant™ Operators’ Guide Timed Events-Powersave Use the Powersave feature to set up time intervals when the machine can turn off the lights and go into a low power mode. 1. Press until you reach the Main Main Menu Diagnostic Menu, then use to select...
  • Page 121 Merchant™ Operators’ Guide Special Vend Modes Timed Events-Powersave (continued) 5. If the event is set to Off, use State to select State and press Event Type Start Time Stop Time Days of Week 6. In the State menu screen, use to select On.
  • Page 122 Special Vend Modes Merchant™ Operators’ Guide Timed Events-Powersave (continued) 10. In the Event (#) menu, use to select Start Time and State Event Type press Start Time Stop Time 11. In the Start Time menu, using the number Days of Week keys on either keypad, enter the time you wish the event to start.
  • Page 123 Merchant™ Operators’ Guide Special Vend Modes Timed Events-Powersave (continued) 16. In the Event (#) menu, press to select Days of Week State Event Type and press Start Time Stop Time Days of Week 17. Press to highlight a day – – – – – – – of the week, then press to select Days Of Week...
  • Page 124 Special Vend Modes Merchant™ Operators’ Guide Timed Events-Powersave (continued) 20. Using the number keys on either keypad, enter the setting for the Lighting Timeout Lighting Timeout from 1 to 999 minutes. If the setting is less than 10, use leading zeros: For example, if you wish to set the Light- ing Timeout to 9 minutes, press 0-0-9...

  • Page 125: Timed Events - Backup Events

    Merchant™ Operators’ Guide Special Vend Modes Timed Events - Backup Events Main Menu 1. Press until you reach the Main Diagnostic Test Menu, then use to select Price Product Configuration Special Vend Modes and press Special Vend Modes Press EDIT to Select Special Vend Modes 2.
  • Page 126 Special Vend Modes Merchant™ Operators’ Guide Timed Events - Backup Events (continued) If Backup Data is set to Off, use State Start Time to select State and press Days of Week 6. In the State menu screen, use to select On. The selected option is State the one with the filled-in circle.
  • Page 127 Merchant™ Operators’ Guide Special Vend Modes Timed Events - Backup Events (continued) 13. In the Event (#) menu, press State to select Days of Week Start Time Days of Week and press - - - - - - - 14. Press to highlight a day of Days Of Week the week, then press...

  • Page 128: Winner Mode

    Special Vend Modes Merchant™ Operators’ Guide Winner Mode The Winner Mode provides a method to reward the frequent user of the Merchant™ by occasionally giving away a free product or a special prize from a designated spiral. To set up the Winner Mode, perform the following steps: Main Menu 1.
  • Page 129 Merchant™ Operators’ Guide Special Vend Modes Winner Mode (continued) 7. From the Winner Mode menu, use Winner Mode Winner State to select Winner Winner Frequency Frequency. The status (bottom) line of the Winner Prize will display how often the merchandiser is set to vend a winner.
  • Page 130 Special Vend Modes Merchant™ Operators’ Guide Winner Mode (continued) 13. Using the number keys on either keypad, Winner Prize enter a spiral for the winner to vend from. For example, to set the merchandiser to vend the winners from spiral 103, enter 1-0-3.

  • Page 131: Combo Vends

    Merchant™ Operators’ Guide Special Vend Modes Combo Vends The Merchant™ can be programmed to support up to four combination groups of products to be vended together at a discounted price. Combo Vends require a Time-Of-Day Event to vend. Combo Groups are associated with Combo Event Time-Of-Day events. Products selected in the Time-Of-Day event (see Timed Events, step 20 on page 113) are “Combo Items”...
  • Page 132 Special Vend Modes Merchant™ Operators’ Guide Combo Vends (continued) Selections 5. In the Selections menu, use to highlight a selection, and press to select it. Chosen selection(s) will have “X” (s) to the left. * = Set or Clear All NOTE Combo Group 1 By pressing...
  • Page 133 Merchant™ Operators’ Guide Special Vend Modes Combo Vends (continued) 10. From the Combo Group X menu, use Combo Group 1 Selections to select Message and Discount Message press 11. From the Message menu, use Ready to select which message Winner State you would like your merchandiser to display regarding Combo Group X.

  • Page 134: Token Enable

    Special Vend Modes Merchant™ Operators’ Guide Token Enable The Merchant™ allows you to program token vending for certain products. To program the Merchant™ for token vending, perform the following procedure. Main Menu 1. Press until you reach the Main Diagnostic Test Menu, then use , to select...

  • Page 135: Enable Ok Button

    Merchant™ Operators’ Guide Special Vend Modes Enable OK Button Main Menu 1. Press until you reach the Main Diagnostic Test Menu, then use , to select Price Special Vend Modes and Product Configuration press Special Vend Modes Press EDIT to Select 2.

  • Page 136: Programming: Free Vend

    Programming: Free Vend Merchant™ Operators’ Guide Programming: Free Vend Turn Free Vend On/Off Main Menu 1. Press until you reach the Diagnostic Test Main Menu, then use Price Product Configuration select Free Vend and press Free Vend 2. In the Free Vend menu, press Free Vend to select Off or On.

  • Page 137: Programming: System Settings

    Merchant™ Operators’ Guide Program: System Settings Programming: System Settings Machine Information - ID Number Main Menu 1. Press until you reach the Main Price Product Configuration Menu, then use to select Free Vend System Settings and press Special Vend Modes System Settings Press EDIT to Select 2.
  • Page 138 Program: System Settings Merchant™ Operators’ Guide Machine Information - ID Number (continued) Machine Information 5. Press to lock in your entered ID106-Asset Number information and return to the Machine Information menu. Verify that the new ID104-Location information you have entered appears in the status (bottom) line.

  • Page 139: Machine Information - Location

    Merchant™ Operators’ Guide Program: System Settings Machine Information - Location Main Menu 1. Press until you reach the Main Price Menu, then use to select Product Configuration Free Vend System Settings and press Special Vend Modes System Settings Press EDIT to Select 2.
  • Page 140 Program: System Settings Merchant™ Operators’ Guide Machine Information - Location (continued) Machine Information 5. Press to lock in your entered ID106–Asset Number information and return to the Machine ID104–Location Information menu. Verify that the new information you have entered appears in the status (bottom) line.

  • Page 141: Set The Date

    Merchant™ Operators’ Guide Program: System Settings Set the Date Main Menu Test 1. Press until you reach the Main Price Product Configuration Menu, then use to select Free Vend System Settings System Settings and press Press EDIT to Select 2. In the System Settings menu, use System Settings to select Clock and Machine Information...

  • Page 142: Set The Time

    Program: System Settings Merchant™ Operators’ Guide Set the Time Main Menu Test 1. Press until you reach the Main Price Product Configuration Menu, then use to select Free Vend System Settings System Settings and press Press EDIT to Select 2. In the System Settings menu, use System Settings to select Clock and Machine Information...

  • Page 143: Set Daylight Saving Time

    Merchant™ Operators’ Guide Program: System Settings Set Daylight Saving Time Main Menu Test Price 1. Press until you reach the Main Menu, Product Configuration Free Vend then use to select System Settings Press EDIT to Select System Settings and press System Settings Machine Information 2.

  • Page 144: Select A Language

    Program: System Settings Merchant™ Operators’ Guide Select a Language Main Menu 1. Press until you reach the Main Menu, Price Product Configuration then use to select Special Vend Modes Free Vend System Settings and press System Settings Press EDIT to Select 2.

  • Page 145: Select The Coin Mechanism

    Merchant™ Operators’ Guide Program: System Settings Select the Coin Mechanism Main Menu Price Product Configuration 1. Press until you reach the Main Menu, Special Vend Modes Free Vend then use to select System Settings Press EDIT to Select System Settings and press System Settings 2.

  • Page 146: View Coins In/Out

    Program: System Settings Merchant™ Operators’ Guide View Coins In/Out NOTE Main Menu The Coins In/Out menu selection is Special Vend Modes accessed from the Main Menu, and is only available when a Coin Mechanism is activated. Free Vend See “Select the Coin Mechanism” on page 139. Coins In/Out System Settings 1.

  • Page 147: Set Change Without Purchase

    Merchant™ Operators’ Guide Program: System Settings Set Change Without Purchase Main Menu Special Vend Modes Free Vend 1. Press until you reach the Main Menu, Coins In/Out System Settings then use to select Security Codes System Settings. Press EDIT to Select 2.

  • Page 148: Set Low Change Message

    Program: System Settings Merchant™ Operators’ Guide Set Low Change Message Main Menu Special Vend Modes 1. Press until you reach the Main Menu, Free Vend Coins In/Out then use to select System Settings System Settings. Security Codes Press EDIT to Select 2.

  • Page 149: Select The Bill Validator

    Merchant™ Operators’ Guide Program: System Settings Main Menu Select the Bill Validator Test Price 1. Press until you reach the Main Menu, Product Configuration Free Vend then use to select System Settings Press EDIT to Select System Settings and press System Settings Machine Information 2.

  • Page 150: Set Accept On Low Change

    Program: System Settings Merchant™ Operators’ Guide Set Accept on Low Change Main Menu Special Vend Modes 1. Press until you reach the Main Free Vend Coins In/Out Menu, then use to select System Settings System Settings. Security Codes Press EDIT to Select 2.
  • Page 151 Merchant™ Operators’ Guide Program: System Settings Set Accept on Low Change (continued) B. This value also tell the merchandiser how Monetary much the customer is allowed to overbuy a Card Reader product. The customer will be short-changed when an overbuy occurs. Multiple Vend Mode For example: for a value of 00.25, if there is Change Without Purchase...

  • Page 152: Set Bill Acceptance

    Program: System Settings Merchant™ Operators’ Guide Main Menu Set Bill Acceptance Special Vend Modes Free Vend 1. Press until you reach the Main Coins In/Out System Settings Menu, then use the Security Codes Press EDIT to Select select System Settings and press System Settings 2.

  • Page 153: Set Token/Coupon Acceptance

    Merchant™ Operators’ Guide Program: System Settings Set Token/Coupon Acceptance Main Menu Special Vend Modes 1. Press until you reach the Main Free Vend Coins In/Out Menu, then use the System Settings Security Codes select System Settings and press Press EDIT to Select 2.

  • Page 154: Select The Card Reader

    Program: System Settings Merchant™ Operators’ Guide Main Menu Select the Card Reader Test 1. Press until you reach the Main Price Product Configuration Menu, then use to select Free Vend System Settings System Settings and press Press EDIT to Select 2.

  • Page 155: Set Card Revalue

    Merchant™ Operators’ Guide Program: System Settings Set Card Revalue Card Revalue set to On will allow customers to Main Menu insert a card, then insert money and have credit Test applied to their card. Price Product Configuration 1. Press until you reach the Main Free Vend System Settings Menu, then use...
  • Page 156 Program: System Settings Merchant™ Operators’ Guide Set Card Revalue (continued) 6. Verify that the status (bottom) line of the Monetary Monetary menu displays the selected Change Without Purchase option (On or Off) when Card Revalue is highlighted. Low Change Message Accept on Low Change Credit for Failed Vend 7.

  • Page 157: Set Multiple Vend Mode

    Merchant™ Operators’ Guide Program: System Settings Set Multiple Vend Mode The Multiple Vend Mode option specifies how Main Menu the merchandiser will dispense change once a Price purchase is made. There are two Multiple Vend Mode options: Product Configuration a. Single Vend - change is dispensed as Special Vend Mode soon as a valid selection is made.
  • Page 158 Program: System Settings Merchant™ Operators’ Guide Set Multiple Vend Mode (continued) 5. Press to lock in the selection and Monetary return to the Monetary menu. Bill Validator Card Reader Multiple Vend Mode 6. Verify that the status (bottom) line displays the selected option when Multiple Vend Credit for Failed Vend Mode is highlighted.

  • Page 159: Set Credit For Failed Vend

    Merchant™ Operators’ Guide Program: System Settings Set Credit for Failed Vend If a failed vend occurs, the customer’s money Main Menu may be returned, or the customer’s credit could be restored to the merchandiser for another Price selection. There are two Credit for Failed Vend Product Configuration options: Special Vend Mode...
  • Page 160 Program: System Settings Merchant™ Operators’ Guide Set Credit for Failed Vend (continued) Monetary Press to lock in the selection and Bill Validator return to the Monetary Menu. Card Reader Multiple Vend Mode 6. In the Monetary menu, verify that the option Credit for Failed Vend you selected matches the status (bottom) line when Credit for Failed Vend is...

  • Page 161: Set Communication Mode

    Merchant™ Operators’ Guide Program: System Settings Set Data Transfer Main Menu Price Set Communication Mode Product Configuration Special Vend Mode 1. Press until you reach the Main Free Vend System Settings Menu, then use to select Press EDIT to Select System Settings System Settings and press Machine Information...

  • Page 162: Set Data List

    Program: System Settings Merchant™ Operators’ Guide Set Data List 1. In the Data Transfer menu, use Data Transfer Communication Mode to select Data List and Data List CA304 Data Type press Data Reset Mode Event Reset Mode 2. In the Data List menu, use Press EDIT to Select to highlight a selection and press Data List...

  • Page 163: Set Ca304 Data Type

    Merchant™ Operators’ Guide Program: System Settings Set CA304 Data Type 1. In the Data Transfer menu, use Data Transfer Communication Mode to select CA304 Data Data List Type and press CA304 Data Type Data Reset Mode Event Reset Mode 2. In the CA304 Data Type menu, use Currency to select the desired CA304 Data Type...

  • Page 164: Set Data Reset Mode

    Program: System Settings Merchant™ Operators’ Guide Set Data Reset Mode 1. In the Data Transfer menu, use Data Transfer Communication Mode to select Data List Data Reset Mode and press CA304 Data Type Data Reset Mode Event Reset Mode 2. In the Data Reset Mode menu, use Reset On Transfer to select the desired Data Reset Mode...

  • Page 165: Set Event Reset Mode

    Merchant™ Operators’ Guide Program: System Settings Set Event Reset Mode 1. In the Data Transfer menu, use Data Transfer Data List to select CA304 Data Type Data Reset Mode Event Reset Mode and press Event Reset Mode Printer Baud Rate 2.

  • Page 166: Set Printer Baud Rate

    Program: System Settings Merchant™ Operators’ Guide Set Printer Baud Rate 1. In the Data Transfer menu, use Data Transfer Data List to select CA304 Data Type Printer Baud Rate and press Data Reset Mode Event Reset Mode Printer Baud Rate 2.

  • Page 167: Connect And Disconnect The Data Key

    Merchant™ Operators’ Guide Program: System Settings Connect and Disconnect the Data Key 1. Turn off power to the machine. 2. Open monetary door and remove circuit board cover. 3. Install the Data Key onto the main controller at J9A, as shown in figure below. Note the proper orientation of the Data Key onto the PCB header.

  • Page 168: Firmware Selection (Serial Flash Menu)

    Program: System Settings Merchant™ Operators’ Guide Firmware Selection (Serial Flash Menu) The Firmware selection line in the Serial System Settings Flash menu will not always appear. This is Clock because it may not be loaded up on the currently inserted Data Key. Language Monetary If the Firmware selection line does appear, it is...

  • Page 169: Save Configuration Data To Data Key

    Merchant™ Operators’ Guide Program: System Settings Save Configuration Data to Data Key This procedure allows you to copy data such as Custom Marketing Messages and Timed Events settings to the Data Key for back up and/or transfer to other machines. 1.
  • Page 170 Program: System Settings Merchant™ Operators’ Guide Save Configuration Data to Data Key (continued) 7. A second Save Data menu will appear. Save Data Edit Desc Press to select Edit Description Save Data and press Enter a description of the data you are saving by using the keypad.

  • Page 171: Save Configuration And Sales Data To Data Key

    Merchant™ Operators’ Guide Program: System Settings Save Configuration and Sales Data to Data Key This procedure allows you to copy data such as Vend Totals or Sales Totals from the machine to the Data Key for back up. 1. Follow the instructions in “Connect and System Settings Disconnect the Data Key”...
  • Page 172 Program: System Settings Merchant™ Operators’ Guide Save Configuration and Sales Data to Data Key (continued) 7. A second Save Data menu will appear. Save Data Press to select Edit Description Edit Desc Save Data and press Enter a description of the data you are saving by using the keypad.

  • Page 173: View Image Info (Data Description) On Data Key

    Merchant™ Operators’ Guide Program: System Settings View Image Info (Data Description) on Data Key NOTE System Settings In performing this procedure, follow the Clock instructions in “Connect and Disconnect the Data Language Key” on page 161 to install and remove Monetary the Data Key Data Transfer...
  • Page 174 Program: System Settings Merchant™ Operators’ Guide View Image Info (Data Description) on Data Key (continued) NOTE Image Info Image Info will initially be displayed as the 1. 181.01.00.H 12/17/07 original software version number (for example, in screen at right, it is 181.01.00.H) followed by 2.

  • Page 175: Load Configuration Data From Data Key To Machine

    Merchant™ Operators’ Guide Program: System Settings Load Configuration Data from Data Key to Machine NOTE System Settings In performing this procedure, follow the Clock instructions in “Connect and Disconnect the Language Data Key” on page 161 to install and remove the Data Key.
  • Page 176 Program: System Settings Merchant™ Operators’ Guide Load Configuration Data from Data Key to Machine (continued) 6. In the Load Data menu, press Load Data 1. 181.00.01.H 12/17/07 select the Data Description you wish to copy 2. 181.00.01.H 11/15/07 and press 3.

  • Page 177: Delete Configuration Data Or Configuration And Sales Data From Data Key

    Merchant™ Operators’ Guide Program: System Settings Delete Configuration Data or Configuration and Sales Data from Data Key NOTE System Settings In performing this procedure, follow the Clock instructions in “Connect and Disconnect the Language Data Key” on page 161 to install and remove the Data Key.
  • Page 178 Program: System Settings Merchant™ Operators’ Guide Delete Configuration Data or Configuration and Sales Data from Data Key (continued) Delete Data 6. In the Delete Data menu, press 1. 181.00.01.H 12/17/07 select the Data Description you wish to 2. 181.00.01.H 11/15/07 delete and press 3.

  • Page 179: View Last Backup

    Merchant™ Operators’ Guide Program: System Settings View Last Backup The backup features are used to backup up all Main Menu settings and data in the event that there is a Price failure to the battery backup or the battery is changed out.

  • Page 180: Backup Data

    Program: System Settings Merchant™ Operators’ Guide Backup Data The backup features are used to backup up all settings and data in the event that there is a failure to the battery backup or the battery is changed out. It is recommended to backup the memory occasionally in the event of a failure Main Menu 1.

  • Page 181: Restore Data

    Merchant™ Operators’ Guide Program: System Settings Restore Data Restoring data will restore all saved data that was backed up in memory. Main Menu 1. Press until you reach the Main Menu, Price Product Configuration then use to select Special Vend Mode Free Vend System Settings and press System Settings...

  • Page 182: Set Screen Contrast

    Program: System Settings Merchant™ Operators’ Guide Set Screen Contrast For most installations, the factory default Main Menu screen contrast setting should be adequate. Price For installations with special considerations (very low or high ambient light), adjust the Product Configuration screen contrast to improve menu readability. Special Vend Mode Free Vend 1.

  • Page 183: View Software Version

    Merchant™ Operators’ Guide Program: System Settings View Software Version Main Menu 1. Press until you reach the Main Menu, Test Price then use to select System Product Configuration Free Vend Settings and press System Settings Press EDIT to Select 2. In the System Settings menu, use System Settings to select Software Version Monetary...

  • Page 184: View Surevend™ Version

    Program: System Settings Merchant™ Operators’ Guide View SureVend™ Version Main Menu 1. Press until you reach the Main Test Price Menu, then use to select Product Configuration Free Vend System Settings and press System Settings Press EDIT to Select 2. In the System Settings menu, use System Settings to select SureVend Backup/Restore Data...

  • Page 185: View Io Board Software

    Merchant™ Operators’ Guide Program: System Settings View IO Board Software Main Menu 1. Press until you reach the Main Test Price Menu, then use to select Product Configuration Free Vend System Settings and press System Settings Press EDIT to Select 2.

  • Page 186: Set Temperature

    Program: System Settings Merchant™ Operators’ Guide Set Temperature A settable temperature is available only when the machine is configured to Merchant Chilled Snack Main Menu WARNING The “Merchant Chilled Snack” setting does not Product Configuration have a health control circuit. It is not approved Special Vend Modes for the vending of perishable food items Free Vend...

  • Page 187: Select Tray And Selections To Be Controlled By Health Control

    Merchant™ Operators’ Guide Program: System Settings Select Tray and Selections to be Controlled by Health Control Main Menu 1. Press until you reach the Main Product Configuration Special Vend Modes Menu, then use to select Free Vend System Settings and press Coins In/Out System Settings Press EDIT to Select...
  • Page 188 Program: System Settings Merchant™ Operators’ Guide Health Control (continued) 5. In the Tray menu, use Tray 1 to select the Selection you would like to modify for Health Control and press to turn on/off the Health Control for that selection. * = Set or Clear All NOTE An X to the left of the selection number means...

  • Page 189: Set Temperature Units

    Merchant™ Operators’ Guide Program: System Settings Set Temperature Units Main Menu 1. Press until you reach the Main Product Configuration Special Vend Modes Menu, then use to select Free Vend Coins In/Out System Settings and press System Settings Press EDIT to Select 2.

  • Page 190: Set Idle Screen Time/Temp Options

    Program: System Settings Merchant™ Operators’ Guide Set Idle Screen Time/Temp Options One of these 3 options can be set to appear on the display: None - “Make a Selection” appears with an alternating “Ready” message. Time - The time will appear on the lower left hand corner of the display in addition to the alternating “Make a Selection”...
  • Page 191 Merchant™ Operators’ Guide Program: System Settings Set Idle Screen Time/Temp Options (continued) Idle Screen Options Press to lock in your selection and Time/Temp Options return to the Idle Screen Options menu. Idle Screen Message Verify that the selected Time/Temp Option is displayed on the status (bottom) line.

  • Page 192: Set Idle Screen Message

    Program: System Settings Merchant™ Operators’ Guide Set Idle Screen Message Main Menu 1. Press until you reach the Main Test Price Menu, then use to select Product Configuration Free Vend System Settings and press System Settings Press EDIT to Select 2.
  • Page 193 Merchant™ Operators’ Guide Program: System Settings Set Idle Screen Message (continued) 5. If your selection was Make a Selection Idle Screen Options Time/Temp Options or Press Selection, press to lock Idle Screen Message in your selection to return to the Idle Screen Options menu.

  • Page 194: Set Custom Messages

    Program: System Settings Merchant™ Operators’ Guide Set Custom Messages Main Menu 1. Press until you reach the Main Test Price Menu, then use to select Product Configuration Free Vend System Settings and press System Settings Press EDIT to Select 2. In the System Settings menu, use System Settings SureVend Version to select...
  • Page 195 Merchant™ Operators’ Guide Program: System Settings Set Custom Messages (continued) 5. In the Custom Messages X screen, use the Custom Messages 5 All Selections Half Price to move the cursor to the left and right. Press to remove the letters and numbers. Press to move to uppercase and lowercase letters.

  • Page 196: Reset Custom Messages

    Program: System Settings Merchant™ Operators’ Guide Reset Custom Messages This procedure allow you to erase all custom set messages and restore the merchandiser’s message data to factory default. Main Menu 1. Press until you reach the Main Test Price Menu, then use to select Product Configuration Free Vend...

  • Page 197: Numeric/Character Table

    Merchant™ Operators’ Guide Program: System Settings NUMERIC/CHARACTER TABLE « (backspace ) », » (space), (paragraph) (new line), - / $ @ % # & 0 , . ? ! ‘ ; : “ * 1 a b c 2 d e f 3 g h i 4 j k l 5 m n o 6...

  • Page 198: Talker Setup

    Program: System Settings Merchant™ Operators’ Guide Talker Setup 1. Press until you reach the Main Menu, Main Menu Test then use to select System Price Product Configuration Settings and press Free Vend System Settings Press EDIT to Select NOTE The Talker Setup selection enables you to turn on or off your merchandiser’s speaker.

  • Page 199: Programming: Security Codes

    Merchant™ Operators’ Guide Program: System Settings Programming: Security Codes Enter Security Code Main Menu 1. Press until you reach the Main Product Configuration Special Vend Modes Menu, then use to select Free Vend System Settings Security Codes and press Security Codes Press EDIT to Select 2.

  • Page 200: Edit The Supervisor Pin

    Program: System Settings Merchant™ Operators’ Guide Edit the Supervisor PIN The Supervisor PIN code on the Merchant™ Main Menu can be changed. Product Configuration First, follow the procedure in “Enter Security Special Vend Modes Code” on page 193 to unlock the Edit Supervisor PIN menu.

  • Page 201: Lock/Unlock Menu Items

    Merchant™ Operators’ Guide Program: System Settings Lock/Unlock Menu Items The following menu selections can be locked or unlocked in this Lock/Unlock Menu Items procedure: • Clear Data • Data Recall • Test • Price • Product Configuration • Free Vend •...
  • Page 202 Program: System Settings Merchant™ Operators’ Guide Lock/Unlock Menu Items (continued) 3. Select the Menu Item(s) you wish to make Lock Menu Items available/unavailable by using the Clear Data to select a Menu Item and Data Recall Test then pressing to remove or add the Price “X”(s) next to the Menu Item(s).

  • Page 203: 448/449 Merchant Refrigeration Removal

    Service Merchant™ Operators’ Guide Program: System Settings 448/449 Merchant Refrigeration Removal Open the door and turn the power off. Lower the delivery bin and remove the stop rod. Unplug the harness to the Surevend boards and remove it from where it runs along the front of the machine floor.

  • Page 204: Programming: Security Codes

    Program: System Settings Merchant™ Operators’ Guide Service August 2009 1810025...

  • Page 205: Schematic

    Service Merchant™ Operators’ Guide Program: System Settings 1810025 August 2009...
  • Page 206 Merchant™ Operators’ Guide Index Alphabetical Index Configuration data, load from data key to ............169 machine Accept on low change, set ......144 ..163 Configuration data, save to data key Acceptor, bill (optional) ........6 Configuration version, view ......97 Anti-Jackpot timer, SureVend, set ....
  • Page 207 Index Merchant™ Operators’ Guide ..........175 ..... 105 Data, restore Groups, FIFO setup, deleting ........... 65 ....... 106 Data, vend, clear Groups, FIFO setup, editing Data, vend, non resettable, cash ....49 Data, vend, non resettable, cashless ... 51 ....53 Data, vend, non resettable, token ......
  • Page 208 Merchant™ Operators’ Guide Index ........85 Motor, test summary ..........108 Motors, couple Labels, selection ID, installing ...... 34 Moving, merchandiser through doorway ..9 Language, select ......... 138 Multiple vend mode, set ......151 ........173 Last backup, view ....
  • Page 209 Index Merchant™ Operators’ Guide ........ 177 Software version, view ......179 software, IO board, view Reader, card, identification numbers, view .. 76 Spacers, product, installing ......25 Reader, card, select ........148 Spacers, product, removing ......25 ......... 158 Reset mode, data, set ........
  • Page 210 Merchant™ Operators’ Guide Index ....14 ....53 Trays, installing in merchandiser Vend data, non resettable, token ......26 . 47 Trays, loading with product Vend data, non resettable, view by product Trays, moving up or down ......23 Vend data, resettable, cash ......

This manual is also suitable for:

Merchant six 981Merchant six 448Merchant six 181Merchant six 980Merchant six 449

Table of Contents

Save PDF