Care And Maintenance; Troubleshooting - VTech Secret Safe Diary Visual User Manual

CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
sources.
3. Remove the batteries when the unit is not in use for an extended
period of time.
4. Do not drop the unit on a hard surface and do not expose the unit
to excess moisture.

TROUBLESHOOTING

If for some reason the program/activity stops working or the unit can't
be turned on again, then please follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will now be ready to play again.
5. If the unit still does not work, install a brand new set of batteries.
If the problem persists, please call our Consumer Services Department
on 01235 546810 (from UK) or +44 1235 546810 (outside UK) and a
service representative will be happy to help you.
IMPORTANT NOTE
If for some reason the cover doesn't lock or cannot close, please
follow these steps:
1. Close the cover manually and hold it closed.
2. Press the Unlock key, then say your password.
3. After entering your password successfully, release your hand.
4. The cover will then be able to lock properly.
If the problem persists, please call our Consumer Services Department
on 01235 546810 (from UK) or +44 1235 546810 (outside UK) and a
service representative will be happy to help you.
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