Charging The Headset; Troubleshooting - Lenovo W520 User Manual

Working LED activity
status
Battery low
Powering on Blue LED flashes
twice Charging
Powering off Red LED flashes Fully charged
once
Pairing Red and blue LEDs

Charging the headset

flash alternately
Standby (not Blue LED flashes
The headset comes with a Universal Serial
paired) once every 5 seconds
Bus (USB) charging cable. To charge the
Standby Blue LED flashes
Bluetooth headset, connect one end of the
(paired) twice every 5 seconds
USB cable to the micro USB connector on
In a call Blue LED flashes
the headset and the other end to the USB
twice every 3 seconds
connector on a computer, a mobile-phone
Initiating a call Blue LED flashes power adapter, or a portable power bank.
twice every 5 seconds
A call incoming Blue LED flashes
continuously
Playing music Blue LED flashes 3
times every 5 seconds
Muted Blue LED flashes
twice every 3 seconds

Troubleshooting

Red LED flashes
once every 5 seconds Problem: The device cannot be
Red LED stays on powered on by pressing the power
Blue LED stays on button.
Solution: Ensure that the headset is
sufficiently charged.
Problem: The mobile phone or
computer cannot establish a Bluetooth
connection with the headset.
Solution: Follow the correct pairing
steps and ensure that the device to be
paired has the Bluetooth function
enabled.
Problem: The device cannot play music.
Solution: Ensure that the pairing is
successful.
Problem: A call comes in when I am
listening to music on the headset. When
I finish the call, the mobile phone cannot
resume the music play automatically.
Solution: This problem might be caused signal transmission.
 Ensure that the distance between the
by a system software issue of the mobile
phone. Try restarting the mobile phone. mobile phone and the headset is
Problem: The mobile phone cannot find within 10 meters.
the headset through the Bluetooth Problem: The headset is paired with a
searching function. mobile phone through Bluetooth
Solution: connection, but I cannot listen to the
1. Ensure that the Bluetooth headset is music.
powered on. Solution:
 Ensure that both phone audio and
2. If the Bluetooth headset is powered
on but still cannot be located, restart media audio are switched to the
the headset and the mobile phone. paired headset in the Bluetooth
setting or the player setting on the
Problem: There is always disconnection
mobile phone.
or noises after the headset and a mobile
 Some mobile phones do not have a
phone are paired.
complete stereo Bluetooth module,
Solution:
 Ensure that the headset is sufficiently hence no function of music play
through a Bluetooth device. You can
charged.
 Ensure that there are no barriers connect the headset to other mobile
phones to check if the headset
between the mobile phone and the
works.
headset. Barriers might interrupt
Problem: Some functions of the player the device (mobile phone or computer)
are not available on the headset. to the headset.
Solution: Some functions of a player
are not supported by the headset.
Ensure that you use a compatible player
on the mobile phone.
Problem: Slow or no response when
buttons are pressed.
Solution: This might be a result of the
disorder of Bluetooth program caused
by incorrect button operations. Charge
the headset and reset it. Then,
disconnect the charging cable and
Second Edition (August 2016)
© Copyright Lenovo 2014, 2016.
power on the headset for re-pairing. The
Lenovo and the Lenovo logo are trademarks of Lenovo
device should work again.
in the United States, other countries, or both. Other
company, product, or service names may be
Problem: The device cannot be muted
trademarks or service marks of others.
using the headset.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data
or software is delivered pursuant to a General Services
Solution: Limited by the Bluetooth
Administration "GSA" contract, use, reproduction, or
disclosure is subject to restrictions set forth in Contract
agreement, some devices support the
No. GS-35F-05925.
mute operation on only one device. In
this case, switch the mute function from