Power On But No Operation (Freezing); S/W - Samsung Galaxy S7 Edge Service Manual

Troubleshooting

Power on but no operation (freezing)

Step
1 Confirm the defect symptom
* * Analyse reasons of No-Power using the
2
Power & Current test jig.
It's possible to enter the download mode?
3
Check if it's rooted.
3.1
4 Enter the safe mode, and check if powers up.
Perform full reset.
5
6 Upgrade software to the latest version.
** Usage guide of the Power & Current test jig has been uploaded at GSPN. (Power & Current Tester_Rev4_150716.pdf)
Check point
- This document cannot be used without Samsung's Authorization -
Result value
-
PASS
Leakage Current fail
Power On Current fail
Yes
No
Rooted
Normal
Solved
Not solved
Solved
Not solved
Solved
Not solved
Defect point
-
Go to the step 1
Refer to the No-power Troubleshooting
Go to the step 3
Go to the step 3.1
Go to the step 4
OOW
Go to the step 4
rd
3 party Apps.
Go to the step 5
rd
S/W or 3 party Apps
Go to the step 6

S/W

Replace the eMMC
Confidential