Troubleshooting - Spypoint LINK-DARK User Manual

Troubleshooting

Issue Possible solutions
• Verify if there are batteries in the camera.
• Verify if the batteries are correctly installed.
Impossible to turn
• Replace batteries or recharge the lithium battery
on the camera
pack.
• The camera may be set to PHOTO or VIDEO mode
and the screen turns off after a period of 30 seconds
in order to preserve battery life.
• The camera automatically resets itself to PHOTO or
The screen of the VIDEO mode (along with the latest mode used
camera turns off or selected) after 2 minutes of inactivity on the main
menu.
• To get the screen back, turn off the camera and turn
it on again.
• Remove the batteries and reinstall them.
The camera does • Replace batteries or recharge the lithium battery
not respond pack.
• Verify if there are batteries in the camera.
• Replace batteries or recharge the lithium battery
pack.
Impossible to take • Verify if the camera is turned on.
photos/videos • Slow format the memory/SD card in a computer.
• Make sure the camera detects movement by
proceeding to a Detection Test.
• Camera is set on TEST mode.
• Camera is set on PHOTO or VIDEO mode. The red
Red light in front
light in front of the camera flashes for 30 seconds to
of the camera
allow the user to leave without being photographed
blinks
or recorded.
• Verify the battery level to see if battery power is full
as the flash will stop operating near the end of the
battery life especialy if you're doing a video.
Camera takes • Verify that there's something within the flash range
black to reflect the infrared back to the camera.
photos / videos • If you're unsure if the flash is working properly, test
the camera in a dark room to see if you're able to have
black & white pictures or videos.
• For best results, make sure the subject is within the
Photos / videos
ideal flash range. Subjects may appear too dark at
appear dark at
greater distances.
night
• Low lighting conditions and fast moving subjects,
may produce streaks on the photo, try setting the
Photos are blurry
"Night mode" to "BLUR" to reduce the motion blur.
• Sunrise or sunset can trigger the sensor. Camera
must be re-orientated.
• At night, the motion detector may detect beyond the
range of the IR illumination. Reduce sensitivity
setting.
• Small
No person/animal sensitivity setting and/or raise height of camera.
on photos • Motion detector may detect animals through foliage.
• If a person or animal moves quickly, it may move out
of the camera's field of view before the photo is
taken. Move the camera further back or redirect the
camera.
• Make sure the mounting post or tree is stable and
does not move.
17
animals may trigger the unit. Reduce