Activate Your Realpresence Capture Station Pro Software License; Activate The Product License Key - Polycom RealPresence Capture Station Pro Administrator's Manual

Activate Your RealPresence Capture
Station Pro Software License
Your RealPresence Capture Station Pro or Portable Pro appliance includes a free 90-day trial license. To
continue using your appliance after 90 days, you need to activate the software license. The 90-day trial
starts automatically when you start up your RealPresence Capture Station appliance the first time. You
will not be prompted to activate the full license. The following steps guide you through the activation
process.

Activate the Product License Key

To activate the RealPresence Capture Station software license, you'll need the following items:
 RealPresence Capture Station appliance serial number
A RealPresence Capture Station Pro or Portable Pro appliance serial number is an auto-generated
number that is connected to a particular appliance. The serial number cannot be transferred to
other RealPresence Capture Station software installations on other appliances. You access the
RealPresence Capture Station appliance serial number on the serial number label on the exterior of
the appliance. You will need the serial number to obtain an activation key from Polycom Support.
 Polycom Software License code
You received a Polycom Software License code when you purchased your RealPresence Capture
Station appliance and/or software license. Refer to your software license for the code. You will
need the code to obtain an activation key from Polycom Support.
 Activation key
An activation key is generated by Polycom Support. To obtain the activation key, you need to enter
your RealPresence Capture Station appliance serial number and Polycom Software License code
through the Polycom Support portal. Then you can enter the activation key into the RealPresence
Capture Station software's License Details page, which will activate the license.
User Tip: Record the Serial Number, License Code, and Activation Key
Store the RealPresence Capture Station appliance serial number, Polycom Software License code,
and activation key in a safe location for future reference. You may need to provide the information to
Polycom Support if you experience issues with the RealPresence Capture Station appliance or
software.
To obtain your license activation key:
1 Using an Internet browser, visit Polycom Support at http://support.polycom.com.
2 From the Licensing & Product Registration menu, select Activation/Upgrade.
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