Troubleshooting - AirTrack S1 Quick Reference Manual

Troubleshooting

Troubleshooting
Problem
Nothing happens when
the trigger is pulled.
LED comes on, but bar
code does not decode.
Bar code reading
ability has degraded.
Bar code is decoded
but not transmitted to
the host.
Possible Cause
No power to the
reader.
Interface or power
cables are loose.
Reader not
programmed for
correct bar code
type.
Bar code label is
unreadable.
Distance between
reader and bar code
is incorrect.
Scan Window has
become dirty.
Reader not
programmed for the
correct host type.
For
troubleshooting, refer to
the Product Reference
Guide.
NOTE
Possible Solutions
Check system power.
Ensure power supply is
connected.
Ensure all cable
connections are secure.
Ensure reader is
programmed to read
the type of bar code
scanned. Refer to the
Product Reference Guide
(PRG) for more
information.
Check the label to ensure
it is not defaced. Try
scanning another bar
code type.
Move reader closer to or
further from the bar code.
Clean window using a
soft, lint-free cloth
dampened with water.
Scan the appropriate
host type bar code. Refer
to the Product Reference
Guide (PRG) for more
information.
detailed