Trouble Shooting - Hessaire MC37 Use & Care Manual

Trouble Shooting

Problem
1. Cooler fails to work at all
2. Cooler does not pump
3a. Fan does not operate
3b. Fan runs slow at start up 3b.1 Replace motor capacitor. ***
4. Louver does not operate
5. Water leakage
6. Float Valve
*** - See instructional videos for repairs and replacements at
Cause/Remedy
1.1 Check that the unit is plugged properly.
1.2 Check the POWER switch, push it to "ON".
1.3 The TIMER switch is "OFF", turn it to "ON".
1.4 Make sure cooler is not plugged into a tripped GFIC outlet. If so,
reset GFCI or move to non GFCI outlet.
2.1 Pump is not activated. Push the PUMP switch to "ON".
2.2 Water level is low. Fill with water and make sure pump is
activated.
2.3 Be sure the pump and pump hose are clear of debris.
2.4 Pump may be defective. Replace pump. ***
3.1 Check that unit is plugged properly.
3.2 Check the POWER switch, push it to "ON".
3.3 If connected to a GFCI outlet, check if it is tripped.
3.4 Troubleshoot rotary switch.***
4.1 Louver does not move. Put swing switch position to "ON".
4.2 Check Oscillator motor for proper placement and operation.
5.1 Check the cap of the drain assembly, make sure it tightened.
5.2 Inspect tank for cracks or breakage.
5.3 Make sure cooler is level.
5.4 Check media pads for buildup allowing water out on outside of
pad frame -- change media if needed.
5.5 If water is coming out fan, check for leaks in water distribution
hoses and/or leaks at hose connections to spreaders,
5.6 Be sure there is at least 4 inches of space for rear panel free
from wall or other obstruction. This could make the side panels
release water to airstream due to increased air velocity through the
sides.
5.7 Spreaders may have scale buildup allowing water to pool and
spill over into airstream---Clean spreaders.
6.1 If water levels are too high/low, adjust the wing nut on the valve.
6.2 If there is a leak, check for cracks. Purchase new valve at
www.hessaireparts.com
www.hessaire.com under the Media tab