Picture Keeper Connect Instructions page 2

Mobile Questions
How do I view my pictures?
After you've run a backup, it's a snap to view your
pictures directly from your phone or tablet. Just
click View Files on the main screen.
You can also view your pictures on a computer.
1. Insert the USB end of Connect into your computer.
2. Run the Picture Keeper software.
3. Once the software opens, click 'View & Print' to
see all of your backed up photos.
Want to Restore your files to a new device?
There are 2 ways to copy files to a new mobile
device. You can select Restore all files, or Copy
individual files.
Restore
1. Plug the Connect drive with previous backups
into your new device.
2. On the Connect Start Backup screen, click the
"Restore" link under the "Start Backup" button.
3. Select the file types you would like to restore.
Press "OK". Note: All are checked by default.
Desktop Questions
How do I view my pictures?
On Picture Keeper's main screen, click 'View &
Print' on the left. Double-click any of the folders
to get to your pictures. This will open sub-folders
containing your pictures. You can also easily
navigate between folders using the file path at the
top, above the folders. The number of pictures
contained within the folders is shown next to the
folder name (e.g. "Summer Vacation (257)
How does it organize my files?
Picture Keeper backs up in the same file structure
as your computer. So if you organized your
Pictures folders or iPhoto/Photos by date or event,
this is how they will be displayed on the Picture
Keeper.
Picture Keeper isn't finding all my pictures?
Click 'Search Options' to select additional folders
or further customize.
4. Then select folders you would like to restore to
your new device and press Continue.
Copy
1. With the Connect drive plugged into a new device,
select View Files to find the files you wish to copy.
2. Click the check box on the lower left corner of
each file you would like to copy.
3. Click the menu button (...) in the upper right corner,
and choose Copy to Phone."
Want to backup video clips?
Click the options icon in the top left and select
"Backup Options". On this screen, click the slider to
enable videos and then close the menu. Click "Start
Backup" to copy your videos to the Connect drive.
(Be aware, videos are much larger files than pictures)
Need Help?
It's not detecting the Connect drive.
If you get an alert notifying you that the app doesn't
detect the Connect drive, try the following.
1. Try reconnecting and make sure it's plugged in
correctly. For Android, make sure that your default
File Manager is not controlling the drive.
Visit picturekeeper.com/android-help for more information.
How do I restore/copy pictures to a new computer?
On Picture Keeper's main screen, click the 'Restore'
button on the left side. Your pictures will then be
restored to a folder in your Pictures directory labeled
PK Restore. Videos will be restored to a PK Restore
folder in your Videos directory.
Can I share my pictures with friends & family?
Yes! Go to 'View & Print' and select any photos you
would like to share. Once you've finished selecting,
click Print & More at the bottom. You can choose to
share by email, Facebook, or even get some specialty
prints or printed gifts delivered right to you or your
loved ones!
How do I reset or start over?
Start the Picture Keeper software. In the top right
corner, click the 'Preferences' gear icon and select
'Reset Picture Keeper' from the drop down menu.
Click 'OK' to restart. The Reset Picture Keeper
function will only remove pictures from the Picture
Keeper, NOT your computer.
CAUTION: Please make sure you have another copy of
your digital pictures (ie. on your Hard drive or
elsewhere) prior to resetting your Picture Keeper.
2. Check if your device is compatible by visiting
picturekeeper.com/connectdevices.
It's not finding all of my pictures.
For iPhone/iPad, if you have pictures stored in
iCloud make sure to turn on iCloud Backup in the
Backup Options menu. If you're unsure, go ahead
and turn it on.
For additional information and assistance
visit us at picturekeeper.com/help
or give us a call
US +1 877-382-0949 or UK/EU +44 208-144-5940
"Made for iPod," "Made for iPhone," and "Made for iPad" mean
that an electronic accessory has been designed to connect
specifically to iPod, iPhone, or iPad, respectively, and has been
certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its
compliance with safety and regulatory standards. Please note
that the use of this accessory with iPod, iPhone, or iPad may
affect wireless performance.
© 2016 Simplified IT Products, LLC. iPad®, iPad Pro®, iPad mini®,
iPhone®, iPod® and Lightning™ are trademarks of Apple Inc.,
registered in the U.S. and other countries. All other trademarks
are the property of their owners.
To access our Limited Warranty or End-User License Agreement
visit picturekeeper.com/warranty
and picturekeeper.com/user-agreement
What happens when the drive is full?
Simply purchase another Picture Keeper drive and
insert it into your computer. Open the software and
click 'Start Backup'. When a pop up window
appears click 'Yes' to continue where your last
drive left off.
Will Picture Keeper copy all of my pictures each
time or only the recently added ones?
After the first backup Picture Keeper only copies
the pictures that were added or changed since the
last backup.
How do I access my pictures directly?
Double-click the drive labeled PKBACKUP to see
the files and folders on Picture Keeper. You will see
a folder labeled Backups. This folder has all of your
photos organized as they are on your computer.
Want to backup Facebook photos or Email
Attachment photos?
Simply click the Facebook or Email buttons on the
'Start Backup' screen. The next time you run a
backup, it will copy them onto your Picture Keeper.